DocuWare vs SmartVault

Dropbox Business

Microsoft SharePoint

TaxDome

Progress ShareFile

Laserfiche

OnBase

Compare DocuWare and SmartVault based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Laserfiche is an AI-powered document management and process automation platform designed to centralize content, automate workflows, and simplify compliance for organizations.

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Automate & integrate the management and control of documents, business processes & records using one application

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources.

Access Controls/Permissions

Activity Tracking

Alerts/Notifications

Approval Process Control

Archiving & Retention

Asset Lifecycle Management

Audit Trail

Authentication

Business Process Automation

Collaboration Tools

Commenting/Notes

Compliance Management

Compliance Tracking

Configurable Workflow

Content Management

Content Publishing Options

Customizable Forms

Customizable Templates

Data Capture and Transfer

Data Import/Export

Data Security

Digital Asset Management

Digital Signature

Document Automation

Document Capture

Document Classification

Document Generation

Document Management

Document Review

Document Storage

Document Templates

Drag & Drop

Electronic Forms

Electronic Signature

Email Management

File Conversion

File Management

File Recovery

File Sharing

File Transfer

Filtering

Forms Automation

Forms Creation & Design

Forms Management

Full Text Search

Graphical Workflow Editor

Indexing

Information Governance

Metadata Management

Mobile Access

Multi-Language

Offline Access

Optical Character Recognition

Process Modeling & Designing

Process/Workflow Automation

Real-Time Data

Role-Based Permissions

Rules-Based Workflow

Search/Filter

Secure Data Storage

Single Sign On

SSL Security

Tagging

Task Management

Template Management

Third-Party Integrations

Version Control

Web Forms

Workflow Configuration

Workflow Management

DocuWare

Android

Linux

Web-based

Windows

iPad

iPhone

Customs Specialist

Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function.

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.

The experience have been good, we started to work with DocuWare on June 2018, and during the pandemic time when we had been working at home it help us a lot and it was more easy for us.

ERP Consultant

This is very customizable for each business based o  their requirements. Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration.

Marketing Coordinator

It's ease of use is the largest PRO. We have our entire shop (35+people) using the software and the fact it is so user friendly is simply excellent.

Chief Administrator 

Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.

CONTROLLER

I think is a good platfrom and it repsonds quick. The landing pages and tools are good.

VP, Business Process & Data Solutions

We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Sr. Post Producer

I love how DocuWare is able to pull info from scans and PDFs and save everything in an easily searchable archive.

It makes it super approachable to scan a bunch of documents and find the specific information I'm looking for quickly. It's extremely easy to use and I found it to be very intuitive.

Business Consultant

It is very pleasant and an easy to use software.

Docuware has been a great experience for our Company.

Finance Manager

Our Return on Investment was achieved in less than one year, but we saw immediate improvement in our customer service with our new ability to quickly place orders and address issues that may arise.

Applications Developer

The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.

System Administrator

DocuWare is easy to configure and provides state-of-the-art functionality that improves data capture, utilization, integration, and distribution.

Executive Assistant

As stated, once you figured out what you needed to do to complete the transaction, it was fine.

Data analyst

Not optimized for any devices sometimes look odd.

Accounting Staff

In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

DocuWare screenshot: DocuWare document trays

DocuWare screenshot: DocuWare invoice

DocuWare screenshot: DocuWare storage

DocuWare screenshot: DocuWare manage document

DocuWare screenshot: DocuWare searches

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Progress ShareFile provides users with the ability to send, receive and share large business files securely. Through the ShareFile portal, offer clients a personalized, company-branded and password-protected platform from which to collaborate on files.

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

TaxDome is a leading practice management platform for tax, bookkeeping and accounting firms, as well as CPAs and EAs. TaxDome allows firms of all sizes to streamline and maintain oversight of their practice by using one platform for both internal practice management and client-facing tools.

SmartVault helps businesses store documents and collaborate with internal and external stakeholders via a unified portal. The platform complies with a variety of statutory guidelines including CCPA, SEC, GLBA, GDPR, and FINRA to prevent violation of rules and fulfil legal obligations.

Activity Dashboard

Client Portal

Contract/License Management

Customizable Branding

Customizable Dashboard

Document Check-In/Out

Encryption

For Legal Professionals

Progress Tracking

Real-Time Notifications

Self Service Portal

Two-Factor Authentication

SmartVault

Digital asset manager

I liked that it's easy to use, has good organizational structure, and is low-maintenance. Additionally, the user interface is unobtrusive, fairly straightforward, and easy on the eyes.

Accountat

However, when it's a miss, its a dangerous miss. We had an issue where we couldn't access a clients file.

Bookkeeper

I love being able to access my documents from any computer, anywhere, anytime. I feel like care about me as a consumer and try and be as helpful as possible.

Office Manager

SmartVault is a great product. We have total confidence that when we print a document from our accounting software into SmartVault that it will be there.

Owner

My experience has been great. Set up went good and it was pretty easy to use.

Total confidence is a good feeling when dealing with important information.

This platform helps to take some of the hassle out of tax season. I like that it integrates with DocuSign and has a pretty easy to use interface.

Audit Apprentice

I generally find it effective for storing and sharing sensitive documents securely and appreciate its user friendly interface.

Provides an excellent, secure means to share tax preparation documents between our firm and our clients.

Terrible customer service - no response during implementation.

Customer support is always easy to speak with and the software is a great fit for our company.

There's also good integration with scanners. The connected desktop app is great to use.

I love SmartVault for the unlimited storage capacity and ease of use.

Associate Accountant

Our firm loves this software. It has made our business work more efficiently and therefore generated more money since we've purchased the software.

I switched to SmartValut because tax return copies automatically goes to SmartValut folders. It goes to wrong folders.

It user friendly and customer support is very quick.

Administrator

You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update something.

This company prices its service like they are the cream of the crop, but in reality they are the bottom of the barrel.

DocuWare vs SmartVault Comparison (2026)

DocuWare

SmartVault

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives