DocuWare Pricing, Features, Reviews & Comparison of Alternatives


Cloud-based & on-premise document management

4.61/5 (36 reviews)

DocuWare overview

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive information resource, eliminating the overheads associated with paper filing. Reduce financial and logistical costs in physical storage plus the staffing required administering documentation archival and retrieval, while improving compliance. DocuWare promises such advantages while centralizing critical documents to protect them from loss, corruption or insecure unauthorized access.

As a platform service, DocuWare also provides start-to-finish guidance via a document management roadmap rich in training support. This includes integration into existing application environments including ERP, CRM and email platforms – minimizing operations disruption. Intelligent Indexing technology also aids employees by automatically indexing and storing documents, learning the best filing methods for company processes while ensuring assets are rapidly retrievable. The web-based DocuWare Cloud delivers these features online without any local installation, enabling 24/7 secure access across four flexible plans.


Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe, Latin America, Middle-East and Africa

Supported languages

English, French, German, Italian, Portuguese, Spanish
DocuWare screenshot: DocuWare shown running across all devices – desktop, tablet and phoneWhat is Document Management?DocuWare screenshot: DocuWare showing an overview of configurations optionsDocuWare screenshot: DocuWare showing convenient email storage with Outlook merging documentDocuWare screenshot: DocuWare demonstrating document storing within Windows ExplorerDocuWare screenshot: DocuWare showing the call up of documents directly from other programsDocuWare screenshot: DocuWare Viewer for notices, comments and stampsDocuWare screenshot: View task lists using the DocuWare mobile app for iOS and AndroidDocuWare screenshot: Access documents on Android and iPhone devices DocuWare screenshot: Save documents from any app to the DocuWare systemThe New DocuWareWhat is DocuWare?Introducing DocuWare Kinetic Solution for Invoice Processing

DocuWare reviews

Value for money
Ease of use
Customer support
Rafael Vermöhlen

The Best Tool for Electronic Document Management

Used daily for 2+ years
Reviewed 2017-10-11
Review Source: GetApp

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

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Investing in DocuWare was a good decision. It provides affordable value to our organization.

Used daily for 2+ years
Reviewed 2017-06-19
Review Source: Capterra

Efficiency, cross-department training and use, ability to archive documents we're required to maintain and reduce storage, ability to limit access to specific documents.One of the big reasons our DocuWare roll out was such a success was because our IT vendor worked with us to develop a training and implementation `ramp-up approach that allowed us to continually roll out the solution to our departments. DocuWare has saved us weeks of time, in terms of finding needed information. We like that DocuWare is very customizable in how we are able to store documents. We also like that it provides a shared vault that everyone can pull from, ensuring consistency in document use.

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Andre C. St. Pierre

DocuWare has leapfrogged the competition

Used daily for 2+ years
Reviewed 2018-08-15
Review Source: Capterra

We have use DocuWare for our order processing and accounts payable for nearly 10 years. Over that time, DocuWare has evolved to keep pace with our business and has exceeded our expectations.DocuWare has become the most feature-rich, combined document management and intelligent data capture solution available today. Affordably priced and fully customization. The preconfigured Kinetic solutions for invoice processing and employee management allow users to get up and running in a matter of days.

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Chris Levey

Local support is excellent. They go above and beyond. DocuWare is very end-user friendly.

Used daily for 2+ years
Reviewed 2017-05-16
Review Source: Capterra

Document management is a breeze.End-users typically have no trouble using the software and pick it up intuitively. Adding documents to the repository and retrieving them after is a breeze.

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Karya Wehinger


Used daily for 2+ years
Reviewed 2018-09-27
Review Source: Capterra

I like having the access to all of our orders at my fingertips. I wish more coworkers used this, instead of picking up the phone or emailing me for information. They can find it all in this online filing cabinet called Docuware.We use Docuware as our online filing cabinet. Anything you need to know about an order, you can find in Docuware (as long as it is scanned in and updated accordingly).

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DocuWare pricing

Pricing options
Free trial
View Pricing Plans

Contact DocuWare for full details of flexible storage and user package options across the following plans:

Trial: 250 MB storage, unlimited users
Flex: 20 GB storage, 4 users
Professional: 50 GB storage, 15 users
Enterprise: 100 GB, 40 users

DocuWare features

Access Control
Collaboration Tools
Document Storage
File Management
Permission Management
SSL Security
Search Functionality

API (192 other apps)
Activity Dashboard (92 other apps)
Activity Tracking (84 other apps)
Automatic Notifications (119 other apps)
Chat (109 other apps)
Collaborative Workspace (140 other apps)
Commenting (132 other apps)
Communication Management (85 other apps)
Customizable Branding (94 other apps)
Drag & Drop Interface (109 other apps)
Instant Messaging (82 other apps)
Projections (112 other apps)
Third Party Integration (117 other apps)

Category Leaders ranking


#23 in Document Management

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

DocuWare also features in these categories:

Additional information for DocuWare

Key features of DocuWare

  • Authorized access controls
  • Compliance management
  • Centralized electronic storage of paper & digital documents
  • Integrates with existing ERP systems
  • Integrates with existing CRM systems
  • Integrates with existing email applications
  • Intelligent Indexing technology
  • Document data stored encrypted
  • Document distribution
  • Version management
  • Indexing
  • Workflow management
  • Dynamic workflow
  • HIPAA compliance
  • Document management
  • Archiving & retention
  • File management
  • Search functionality
  • Permission management
  • Role-based permissions
  • Employee management
  • Invoice processing
  • Collaboration tools
  • Electronic signature capture
  • Forms management
  • Vendor management
  • Barcode scanning
  • Task management
View All Features


DocuWare document management digitizes important business papers alongside the secure automatic archive of existing digital assets, deployable online or on-premise.

DocuWare Cloud is available in scalable packages offering storage from 20-250 GB, unlimited users with full feature sets and Intelligent Indexing included.

A Document Management Roadmap provides training and support options for understanding how best to deploy DocuWare within established business workflows.

The platform can be seamlessly integrated alongside pre-existing email, Customer Relationship Management and Enterprise Resource Planning applications.

Hosted in the US and EU, DocuWare Cloud complies with strict data protection and ISO27001 certification, with documents stored fully encrypted.