Guru vs Dashworks

Confluence

Notion

Salesforce Service Cloud

Slab

Happeo

Qatalog

Compare Guru and Dashworks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

AI Copilot

AI/Machine Learning

Alerts/Notifications

Assignment Management

Audio/Video Messaging

Behavior Tracking

Calendar Management

Catalog Management

Chat/Messaging

Chatbot

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Content Library

Content Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Capture and Transfer

Data Import/Export

Decision Support

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Drag & Drop Editor

Email Alerts

Employee Activity Monitoring

Employee Communities

Employee Directory

Employee Engagement

Employee Onboarding

Event Calendar

Faceted Search/Filtering

Feedback Management

File Management

File Sharing

For Enterprises 

Full Text Search

Fuzzy Search

Generative AI

Indexing

Knowledge Base Management

Knowledge Management

Live Chat

Mass Notifications

Mobile Access

Mobile Interface

Multi-Channel Communication

Multi-Language

Multiple Data Sources

Natural Language Search

Newsletter Management

Pre-built Templates

Productivity Tools

Progress Tracking

Project Management

Query Suggestions

Read Receipts

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reminders

Remote Access/Control

Remote Support

Reporting & Statistics

Reporting/Analytics

Rich Text Editor

Scheduled Messaging

Search/Filter

Secure Data Storage

Self Service Portal

Semantic Search

Sentiment Analysis

Single Sign On

Social Media Integration

SSL Security

Surveys & Feedback

Tagging

Task Management

Templates

Text Analysis

Text Editing

Third-Party Integrations

To-Do List

User Management

Visual Notifications

Widgets

Guru

Web-based

Sr. Customer Success Manager

Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.

Account Executive 

I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.

Customer Service representative 

As for my experience with Guru, I definitely love it, especially its features and how it helps me as a customer service representative.

Sagar 

I never used it it was so hard to search for information and I wasnt always sure that the information was up to date. Do not have these problems with Guru.

Easy and intuitive to use, good for decentralization and shared accountability.

Graphic Designer

I used Guru to gain new clients after my children were born. It was a great way to make money remotely and provided me a larger scope to reach clients.

Customer Support Specialist

It is the best of the best knowledge base management tools I've used in so many years in Customer Support.

Director EBusiness

Ease of use: Integration with GSuite and a Chrome extension make it easy to find and create content. Great search function and AI.

Internal Communications Officer

I love how it integrates so seamlessly in Zendesk and Slack, tools we use daily.

Mid-Market Account Executive

I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for.

Facilitator 

Great tool for storing useful knowledge tools.

Product Specialist

It's been a huge asset in keeping up to date on product functionality as well as internal processes.

Veterinarian

I love the search feature that allows me to quickly and easily find very digestible pieces of information.

Product Manager

Overall, guru was able to Help share and disperse information to our entire organization. This also reduce the amount of repeat question asking.

GTM Ops Rep

It's really a pain when you need to edit already existing cards.

What I like least, there hasn't been much that I've found with Guru that is bad. Only thing that has caused some trouble is the plug-in makes Chrome crash every so often.

recruiter

Easy to use, reliable but takes investment to get the most out of it.

Enterprise acount executive

Nothing from Guru's side. I did have a hard time finding myself using the product at first because it lives outside of my typical google ecosystem.

Guru screenshot: Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)

Guru screenshot: Generative AI-powered content creation to help you start from scratch, improve what you're writing, or translate to languages covering >90% of the world's population

Guru screenshot: Access your knowledge or experts anywhere (Chrome Extension, Slack, or MS Teams)

Guru screenshot: Knowledge in Guru is always trusted and verified

Guru screenshot: Customize your homepage with branding & send announcements to as few or many employees as needed

Guru screenshot: Dive into insights on announcements sent out

Guru screenshot: Connect knowledge with the right expertise with our >50 HRIS integrations

Guru screenshot: See how your company's knowledge is improving and where you have knowledge gaps with in-depth analytics

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Happeo is a modern intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a content management system, employee engagement analytics, permission management brand customization and the rest of the Google’s collaboration tools.

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite.

Qatalog provides one search bar for your business that helps teams find information, get answers and work faster. Our mission is to make work effortless with real-time access to information across systems and tools. 

Dashworks is a cloud-based enterprise search platform that leverages an artificial intelligence (AI) assistant to answer company questions, create documents, provide summaries, and more.

Dashworks

Operations Manager, Strategic Projects

We have a lot of data living in numerous platforms and this allows us to ask for what we're looking for in a single place and be pointed in the right direction. The team has also been AWESOME.

Sr Scientific Consultant

The customer relations team is also great. They are very keen to listen to their customer's needs and experiences to make the product better.

Agent Operator 

I like everything about dashwork. It is a really good platform.

Office Manager

The amount of integrations they have is useful. I would say this is probably one of the strongest aspects is that it can search through multiple tools that we use.

It's easy to search through all the apps and get the resolutions/documents really fast. Helps in boosting productivity.

Operator

Third party integration is what I love most about it.

IT Admin Executive

Searching methods and easy to use and then shows relavent queries with quick,daskwork it better to more efficiency.

Charges are high so that organization needs to work on it.

Senior Underwriter

One of the features I feel that is missing is a web extension for Dashworks.

Agent of customer service. 

The product is easy to use, I really like the esthetic.

Advanced AI Data Trainer

It will take you a few days, at worst, to try and discover a large portion of their features. Them having so many features isn't too bad, however.

Development Specialist

I've asked it basic questions about our annual budget and other information that I know is in our range of documents or even emails, but it has a hard time making sense of my questions.

Dashworks screenshot: Dash AI can instantly answer work questions, find relevant documents, messages, and tasks, and even generate content based on connected data sources. Users can also create and distribute links to specific content or resources to team members. 

Dashworks screenshot: Dash AI can source the web for answers and provide relevant site links to non-work specific queries. 

Dashworks screenshot: Save and share reusable templates of commonly asked prompts. 

Dashworks screenshot: Connect nearly 2 dozen applications with Dashworks. 

Dashworks screenshot: Create answers that become the source of truth for your team. 

Dashworks screenshot: Get AI to write emails, product updates, and social media posts based on your company's data.

Dashworks screenshot: Dashworks can become your browser's homepage and you can add bookmarks for easy access. 

Dashworks screenshot: Get answers to frequently asked questions

Dashworks screenshot: Stay effortlessly updated on projects, timelines, and more.

Guru vs Dashworks Comparison (2026)

Guru vs Dashworks Comparison (2026)

Guru

Dashworks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives