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Guru
Organize company information. Access it anywhere.
Last updated: December 2024
Table of Contents
Starting from
15
/user
Per year
GetApp's analysis of 179 verified user reviews collected between August 2021 and September 2024 identified Guru's most critical features and how it performs according to users.
Reviewers appreciate Guru's Knowledge Base Management for its ability to centralize and organize information efficiently. They report that it simplifies access to accurate data, supports real-time updates, and integrates seamlessly with tools like Slack. Users highlight the ease of navigation, tagging, and verification capabilities, which ensure content is up-to-date and reliable. They also value the hierarchical organization and the ability to audit usage through reports, enhancing productivity and decision-making. Of the 63 Guru users who gave detailed accounts of their use of Knowledge Base Management, 100% rated this feature as important or highly important.
Users report that Guru's Content Library centralizes and organizes knowledge assets, making it easy to access, manage, and share information. They find it enhances collaboration and ensures consistency. Reviewers appreciate the ability to save and favorite frequently used cards, which streamlines their workflow. They also highlight the ease of organizing and reorganizing content, which different teams find beneficial for various functions. The library's layout is praised for being user-friendly and efficient. Of the 25 Guru users who gave detailed accounts of their use of Content Library, 100% rated this feature as important or highly important.
Reviewers indicate that Guru's Knowledge Management is important for maintaining accurate and up-to-date information. They appreciate the user-friendly interface, AI-powered suggestions, and seamless integration with tools like Slack. Users value the centralized repository for easy access and the verification process that ensures content reliability. They also highlight the platform's ability to support remote teams by providing real-time updates and facilitating collaboration and knowledge sharing. Of the 78 Guru users who gave detailed accounts of their use of Knowledge Management, 97% rated this feature as important or highly important.
Users report that Guru's Content Management keeps information well-organized, up-to-date, and easily accessible. They appreciate the AI summarization and search capabilities, which enhance user engagement and collaboration. Reviewers highlight the importance of categorizing and tagging content for easy retrieval and the ability to track document changes. They also value the verification and comment capabilities, which help maintain content accuracy and relevance, promoting efficient collaboration. Of the 39 Guru users who gave detailed accounts of their use of Content Management, 97% rated this feature as important or highly important.
Reviewers feel that Guru's Catalog Management helps organize information systematically, making it easy to navigate and retrieve. They appreciate the intuitive tools for categorizing content and creating collections, which enhance productivity and reduce redundancy. Users highlight the importance of categorization for new hires and for improving search efficiency. They also value the ability to tag topics accurately and the overall organization that facilitates easier access to relevant content. Of the 38 Guru users who gave detailed accounts of their use of Catalog Management, 95% rated this feature as important or highly important.
Users report that Guru's Full Text Search enables quick and precise information retrieval by searching all content fields. They find it boosts efficiency and supports better decision-making. Reviewers appreciate the search capabilities similar to Google, which allow for quick access to relevant information. They also highlight the importance of keyword search, which helps locate specific information even if the exact location or structure is unknown. Some users mention the need for better filters and more intuitive search functionality. Of the 54 Guru users who gave detailed accounts of their use of Full Text Search, 87% rated this feature as important or highly important.
Value for money
4.8
/5
555
Starting from
15
/user
Per year
Typical customers
Platforms supported
Support options
Training options
Overall rating
4.9
/5
555
Positive reviews
99
%
482
67
3
1
2
Guru has the following pricing plans:
Starting from: $15.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Guru?
Guru has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Guru support?
Guru supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Guru support mobile devices?
Guru supports the following devices:
Android, iPad, iPhone
Q. Does Guru offer an API?
Yes, Guru has an API available for use.
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Salesforce Service Cloud, Lessonly , Microsoft Outlook, Dropbox Business, MaestroQA, atSpoke, Degreed, iorad, Deel, Gmail, OneDrive, Conversational Cloud, Rippling, Google Drive, Microsoft Teams, Drift, Freshdesk, Payfit, Salesforce Sales Cloud, Justworks, OneLogin, Wistia, Okta, Slack, Gusto, Front, GoSquared, LiveChat, Workato, Showpad, Workday HCM, Skilljar Customer Education, Bamboo, Confluence, WorkRamp, Kustomer, Vidyard, LearnUpon, Paycor, Intercom, Zendesk Suite
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat