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Guru Logo

Guru

Organize company information. Access it anywhere.

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Guru Pricing, Features, Reviews and Alternatives

Guru product overview

Price starts from

0

/user

Per month

What is Guru?

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Share product information, streamline internal communication, and onboard employees faster than ever with Guru.

Key benefits of using Guru

Share critical product information.
Streamline internal communications.
End meeting and chat fatigue.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
Knowledge Base

Training options

Documentation
Live Online
Webinars
Videos

Guru pricing information

Value for money

4.5

/5

83

Starting from

0

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Guru features

Functionality

4.5

/5

83

Total features

47

4 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Storage
API

Guru users reviews

Overall Rating

4.6

/5

83

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.68/10
Rating distribution

5

4

3

2

1

55

24

3

1

0

Pros
Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.
I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.
Easy and intuitive to use, good for decentralization and shared accountability.
Cons
I never used it it was so hard to search for information and I wasnt always sure that the information was up to date. Do not have these problems with Guru.
It's really a pain when you need to edit already existing cards.
What I like least, there hasn't been much that I've found with Guru that is bad. Only thing that has caused some trouble is the plug-in makes Chrome crash every so often.
Overall Rating

the more you put in the more you get out!

Reviewed 7 months ago

Transcript

John C.: Hi, my name is John. I'm a marketing director. I would give Guru five out of five, and for more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple to use, easy to update, and way better than Google Drive

Reviewed 2 years ago

I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or ThoughSpot, but not sure if that's really an apple to apple comparison. If you need a better way to organize sales material, important internal employee info, (i.e. equity FAQs, or ERG information, etc.) than this is much more seamless and easily searchable way for your team. It will save them time vs. going down the rabbit hole in DRive, Dropbox or Box.

Pros

We use Guru from everything to HR, Finance and Sales. The "cards" are easy to set-up, they're time-stamped so you know they're up to date, and you can give a set of people admin access to make updates. For everyone else, they can leave comments and make suggestions so your data stays fresh and can be crowdsourced. I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for. One thing I also like is you can download the card content to PDF< this comes in handy when the content is customer facing, just 1-click and fire it out off in an email or copy the content and paste.

Cons

Like anything, the cards can get a bit out of control, it can be hard to update and integrations are limited. It's still much easier and simpler UI than just creating a bunch of folders in Drive. I personally like it much more than Concur as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High performance, reliable and comprehensive feature set

Reviewed a year ago

We switched to Guru haven been impressed with the user interface , ease of organising content and speed. We had previous issues with loading times for searches or easily finding content. Guru has solved these issues and given our company a platform that everyone enjoys using.

Pros

With a few integrations available, we can for example see new articles created in our Helpdesk be automatically available in Guru. The integrations also include Zapier, which we allows a great deal of potential for automating.

Cons

For some elements of card (article) creation, the editor has certain limitations, there is no anchor for text so you can't quickly link from one section in an article to another.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sharing knowledge with new colleagues is so easy with Guru!

Reviewed 2 months ago

Guru allows us to onboard new staff relatively quickly and to share solutions to help new employees get a grasp on our work tools faster, and to troubleshoot their issues quickly, which is essential for a remote workforce where everyone works from home!

Pros

Guru provides us a "wiki-" type of solution, where the team can collaborate on knowledge management and provide valuable information for the team to use on a regular basis. The best part of Guru is the integration with Slack, making it fast and easy to search and bring up relevant Guru cards, and even share and post the same cards!

Cons

It was difficult to find a solution to provide limited access to consumers in our team who only needed to receive and read information rather than contribute to knowledge management, however the Guru team was able to help set up an affordable solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Guru for Users

Reviewed 2 years ago

so far so good while am still learning how to maximize this platform

Pros

I just started using this and noticed that it's an all-in-one platform for managing things like projects and tasks

Cons

the help tool wasn't as efficient as I thought it would be as the self-help was not as intuitive while on-the-go usage/training

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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guru review

Reviewed 2 months ago
Pros

I am pleased that content management is comprehensive and convenient. This is my favorite feature.

Cons

There is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field.

Guru FAQs and common questions

Q. What type of pricing plans does Guru offer?

Guru has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Guru?

Guru has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Guru support?

Guru supports the following languages:
English


Q. Does Guru support mobile devices?

Guru supports the following devices:
Android, iPad, iPhone


Q. Does Guru offer an API?

Yes, Guru has an API available for use.


Q. What other apps does Guru integrate with?

Guru integrates with the following applications:
Salesforce Service Cloud, Lessonly , Microsoft Outlook, Dropbox Business, MaestroQA, atSpoke, Degreed, iorad, Gmail, Conversational Cloud, Google Drive, Box, Microsoft Teams, Drift, Freshdesk, Salesforce Sales Cloud, OneLogin, Wistia, Okta, Slack, Front, GoSquared, LiveChat, Workato, Showpad, Skilljar Customer Education, Confluence, WorkRamp, Kustomer, Vidyard, LearnUpon, Intercom, Zendesk


Q. What level of support does Guru offer?

Guru offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base

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