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iTRUST
5
125
4
2
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1
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one optometry solution
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iTRUST - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iTRUST overview
What is iTRUST?
iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems.
Supported in USA, Canada, UK, Australia, India, South Africa.
iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone.
With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries.
Social Reviews
Hundreds of 5 star reviews and counting!
STREAMLINE CHARTING
Save money with custom built exam templates in the cloud EHR that adapt to your requirements.
• Customize exam notes based on your workflows.
• Massive selection of optometry charting templates built by doctors like yours.
• Create timesaver workflows to finalize patient exams faster.
• All the exam data you need at a glance on the exam overview.
Learn more about charting
PRESCRIBE EFFECTIVELY
Seamlessly create, send, and manage all patients’ prescriptions.
• Transmit RXs to any valid e-Prescribing pharmacy and lab in the world.
• Realtime database updating to ensure the most accurate codes and medications.
• Auto coding to save physicians time with reducing medical errors.
• Easy access to previous prescriptions to gain insights on sequential prescribing patient management.
COMMUNICATE EFFORTLESSLY
Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls.
• Automated and direct messaging promotes a 5 star patient experience.
• Easily add or select from system contacts to transmitted reports to.
• Customized message templates enables endless marketing opportunities.
• Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response
MANAGE PATIENT CLAIMS AND BILLING
Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights.
• Generate and e-submit claims to any clearing house, one at a time or in batches.
• Outsource or use in office billing to managed all your claims anyplace anytime.
• Interactive reporting tables to track and manage all your insurance balances.
• Stay in compliance with our auto coding and pre claim validation features.
PROMOTE PATIENT ENGAGEMENT
Customize your patients experience when making appointments on your website.
iTRUST’s user interface
iTRUST pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
5.0
Ease of use
5.0
Customer support
5.0
Reviews sentiment
What do users say about iTRUST?
iTRUST helps streamline account management and simplifies processes that would otherwise take more time and effort.
Select to learn more
Who uses iTRUST?
Based on 128 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
iTRUST's key features
Most critical features, based on insights from iTRUST users:
All iTRUST features
Features rating:
iTRUST alternatives
iTRUST pricing
Value for money rating:
Starting from
No pricing info
User opinions about iTRUST price and value
Value for money rating:
To see what individual users think of iTRUST's price and value, check out the review snippets below.

Valerie E.
Project Manager

Amanda G.
HR Generalist
iTRUST integrations (1)
Integrations rated by users
We looked at 128 user reviews to identify which products are mentioned as iTRUST integrations and how users feel about them.
Integration rating: 2.0 (1)
iTRUST customer support
What do users say about iTRUST customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iTRUST customer support.
Widely noted by reviewers, iTRUST customer support is highly responsive and resolves issues quickly and seamlessly.
A significant portion of users appreciate the knowledgeable and helpful support team, making onboarding and troubleshooting easy.
Support options
Training options
To see what individual users say about iTRUST's customer support, check out the review snippets below.
“The customer support team is actually responsive and very knowledgeable!”
Eric H.
Tattoo Artist
“Easy to use and if I have questions customer service is very helpful”

Diane K.
Payroll Specialist
iTRUST FAQs
Q. Does iTRUST support mobile devices?
iTRUST supports the following devices:
Android, iPhone, iPad
Q. What level of support does iTRUST offer?
iTRUST offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk




