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Jane
Practice management software designed by real clinic owners.
(21)
Jane Pricing, Features, Reviews and Alternatives
Jane FAQs
Jane product overview
What is Jane?
Designed by real clinic owners, Jane is a health and wellness practice management platform designed to be helpful to you, no matter how or where you practice. Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, custom electronic documentation (EMR), online intake forms, patient reminders and integrated payment processing.
Key benefits of using Jane
• Allow patients to make online appointments. Doctors can meet with patients face-to-face while miles apart with Jane's telehealth system, which facilitates two-way audio and video calls.
• Bill client visits and accept payments in just a couple of clicks, and Jane automatically does the calculations. Businesses are able to accept credit card payments, track insurance billing, and direct bill insurers.
• Send appointment reminders to patients by email and text to ensure that no appointments are missed and reduce no-shows.
• Utilize Jane's electronic charting tools to track patient history. The allows healthcare professionals to input notes, add photos or videos, generate reports, annotate diagrams, and more from any device.
Typical customers
Platforms supported
Support options
Training options
Not sure about Jane? Compare it with a popular alternative
Starting from
79
Per month
Other
Starting from
25
Per month
Flat Rate
Jane pricing information
Value for money
4.8
/5
332
Starting from
79
Per month
Other
Pricing options
Value for money contenders
Jane features
Functionality
4.6
/5
332
Total features
129
19 categories
Most valued features by users
Functionality contenders
Jane users reviews
Overall Rating
4.8
/5
332
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.49/10
289
34
4
4
1
Overall rating contenders
Kim A.
Naturopathic Doctor
Health, Wellness and Fitness, self-employed
Review source
Transcript
Kim A.: Hi, I'm Kim. I'm a naturopathic doctor and I would give Jane App a four out of five rating. For...
Laura M.
Operations Director
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Laura: Hi, my name is Laura. I am an operations director for a startup small multi-disciplinary clinic...
Sandra V.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
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My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing. Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting. It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!
Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package. Great customer service.
There has not been a downside. It is very easy to learn and it has all the features that I need.
Sandra This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied. I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you... And...
Guillaume d.
Information Technology and Services, self-employed
Used daily for 2+ years
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Jane is a joy to use and customer service is top notch.
I have been using Jane daily for 3 years now in my practice. What I love most most Jane is it’s very clean and easy user interface, it’s always a joy to use and it just works. Also it offers some functionalities which seem like details but save you so much time daily like saving patients credit cards to reduce no shows, visual charting, making your calendar seem busy, only book adjacent appointments, you can clearly see that the tram behind this has first hand experience with online booking and patient management system.
What I miss is first , considering I have all my patients confidential information is Jane, is the lack of 2 factor authentication, this is the biggest missing feature. Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales to Zoho books or setup a booking chatbot. Also with proper integration I could send the sms and email reminders from my own phone number and email, making customer journey optimal.
Hi Guillaume, We're so lucky to have you as part of the Jane community for the past 3 years. It's lovely to hear you describe Jane as "a joy to use." We are in the early stages of implementing multi-factor authentication in Jane. Securing data is of the utmost importance to us, so we want to ensure we have mechanisms in place so that when we add MFA as a feature we do so in a way that keeps Jane...
Amanda S.
Education Management, self-employed
Used other for 1-2 years
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Nothing - I have a major complaint - see below.
I have used JaneApp as a client with about 3 different organizations and I always run into the same time-consuming, frustrating issue. When booking an appointment slot with someone, JaneApp gives you the option to choose that slot and book it. However, once you select the time slot, it says "Let's get you signed in." No problem. I sign in. But then, instead of simply completing the booking of...
Hi Amanda, Oh shoot. I'm sorry you're having trouble with Jane's online booking. You mention you're a patient having trouble booking with Jane's online booking flow. And that you're using Jane to book at 3 different practices! I can imagine, then, that any difficulties you're having are 3 times as frustrating. It definitely sounds like you're having a strange experience with the way...
Michelle G.
Hospital & Health Care, self-employed
Used weekly for 2+ years
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I loved that Jane made the administrative side of being a private practice RN much simpler and met several of my needs for charting, booking, consents, etc with one program. They have been fantastic any time I needed to call for help both while I was using the product as well as after I stopped my business. I also love that they have a real person to talk to at the other end of the customer service line. It was easy for me to use and easy for my clients to use.
No, I had no complaints with Jane, it met all my needs.
Hey Michelle. Wow, this is such a glowing review...thank you so much! We loved reading this, especially the fact that it made your private practice simpler and met so many of your needs when you needed it. We love that for you as it's what we aim to do - help helpers like yourself to make your life easier in running a clinic. It sounds like you no longer use Jane, but I hope that we cross paths again in the future - whether as a customer or as a patient/client using Jane. Thanks for being a part of our community and remember you're always welcome. <3 - Caitlin on behalf of the Jane team
Faune T.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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Management of scheduling and electronic medical records are integrated for a seamless experience.
It is all inclusive, continuously making improvements and the Jane Staff are so kind, helpful and cheerful.
It was a steep learning curve to learn JaneApp and implement the software, but the videos, tech support and online forums were helpful.
Hi Faune, I want to start by saying thank you for taking the time to share your thoughts with us. Hearing that you chose Jane due to recommendations and happy customers is just so great. I love our community! I truly hope that you will continue to lean on our support team throughout your Jane journey. We totally understand how challenging learning software can be and I know a friendly voice on the other side of the phone can definitely make that experience feel much better :) Thanks again, Faune. We'll keep working hard to gain those last few stars! Maddie On Behalf of Jane
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