Jane - 2024 Pricing, Features, Reviews, & Alternatives

Users report that Jane's appointment management capabilities are straightforward and intuitive. They find it easy to set availability, schedule breaks, and manage appointments. Reviewers indicate that clients can book and rebook appointments effortlessly, even from different time zones. They appreciate the automatic email notifications for appointment changes and the ability to handle late cancellations through a waitlist. However, some users mention the need for manual text message notifications and desire more control over client rebooking options. Of the 16 Jane users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

Reviewers indicate that Jane's charting capabilities are simple and efficient, with readily available templates and customization options. They appreciate the ability to amend charts after signing and the ease of accessing charts from various devices. Users report that charting is organized and compliant with regulatory requirements. However, some mention the lack of detailed body charts and the need for better backup of unsaved work. They find the integration with billing and the all-in-one platform particularly helpful. Of the 17 Jane users who gave detailed accounts of their use of Charting, 94% rated this feature as important or highly important.

Users report that Jane's confirmations and reminders capabilities save time and reduce no-shows. They appreciate the ability to send automated text and email reminders, which help clients remember their appointments. Reviewers highlight the flexibility in customizing reminders and the positive impact on client reliability. They find the capability beneficial for managing schedule changes and reducing miscommunications. However, some users wish for more customization options and better integration with other tools like Mailchimp. Of the 32 Jane users who gave detailed accounts of their use of Confirmations/Reminders, 94% rated this feature as important or highly important.

Reviewers indicate that Jane's online booking capabilities are user-friendly and efficient. They appreciate the control it gives clients to manage their own appointments and the time it saves practitioners. Users report that the integration with CMS platforms and the customization options for branding are valuable. They find the system intuitive for clients, even those less tech-savvy. However, some mention issues with syncing on Android devices and the need for more cancellation options. Overall, they find it a significant time-saver. Of the 32 Jane users who gave detailed accounts of their use of Online Booking, 88% rated this feature as important or highly important.

Users report that Jane's HIPAA compliance is essential for their practice, ensuring the security and privacy of patient information. They appreciate the peace of mind provided by the secure handling of patient files and the adherence to legal requirements. Reviewers highlight the importance of this capability for health providers and the necessity for clinical portals. Some users express a desire for compliance training capabilities for employees. They find the system meets both Canadian and U.S. standards, making it a reliable choice for healthcare practices. Of the 15 Jane users who gave detailed accounts of their use of HIPAA Compliant, 87% rated this feature as important or highly important.