App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Jane Logo

Jane

4.9
(272)

Write a review

Practice management software designed by real clinic owners.

see alternatives

(15)

Jane Pricing, Features, Reviews and Alternatives

Jane FAQs

Q. What type of pricing plans does Jane offer?

Jane has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription

These products have better value for money

See free alternatives

Q. Who are the typical users of Jane?

Jane has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does Jane support?

Jane supports the following languages:
English

See alternatives

Q. Does Jane offer an API?

No, Jane does not have an API available.

See alternatives

Q. What other apps does Jane integrate with?

Jane integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Bench, Google Calendar, Mailchimp

See alternatives

Q. What level of support does Jane offer?

Jane offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

See alternatives

Jane product overview

Price starts from

79

Per month

Other

What is Jane?

Designed by real clinic owners, Jane is a health and wellness practice management platform designed to be helpful to you, no matter how or where you practice. Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, custom electronic documentation (EMR), online intake forms, patient reminders and integrated payment processing.

Key benefits of using Jane

• Benefit from features such as online bookings, documentation, intake forms, reminders, electronic billing and more, in order to enhance the patient experience.

• Allow patients to make online appointments. Doctors can meet with patients face-to-face while miles apart with Jane's telehealth system, which facilitates two-way audio and video calls.

• Bill client visits and accept payments in just a couple of clicks, and Jane automatically does the calculations. Businesses are able to accept credit card payments, track insurance billing, and direct bill insurers.

• Send appointment reminders to patients by email and text to ensure that no appointments are missed and reduce no-shows.

• Utilize Jane's electronic charting tools to track patient history. The allows healthcare professionals to input notes, add photos or videos, generate reports, annotate diagrams, and more from any device.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
Documentation
Videos

Not sure about Jane? Compare it with a popular alternative

Starting from

79

Per month

Other

Free plan
Free trial
Pricing range

Starting from

60

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Jane pricing information

Value for money

4.8

/5

272

Starting from

79

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jane features

Functionality

4.7

/5

272

Total features

87

17 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Activity Dashboard
Appointment Management
Billing & Invoicing
Scheduling
Reminders
Patient Records Management

Functionality contenders

Jane users reviews

Overall Rating

4.9

/5

272

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.49/10
Rating distribution

5

4

3

2

1

238

30

2

2

0

Pros
Ease of use, and the demonstration videos are amazing. The costumer service and support from the Jane team is the best I have ever experienced.
This has been such a positive experience with Jane App and the people who work for Jane. They are very smart and their only concern seems to be that the Customer has a great experience.
From both a legal health care provider chart documentation standpoint, AND a business standpoint, Jane App Is SUPER user friendly and just over all awesome.
Cons
I used to dread all of my time spent on the computer, but no longer. From charting to managing payments and scheduling, there's really no comparison to Jane.
Someone told me that Janeapp makes slots unavailable for 3 minutes after booking.) So I have to wait for a few minutes until the time slot shows up as available again. This is glitchy and confusing.
Some of the settings are confusing because there are multiple places to turn things on and off and a master on-off switch.

Overall rating contenders

AvatarImg
AvatarImg

Kim A.

Naturopathic Doctor

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Versatile and easy to use EMR

Reviewed 2 years ago

Transcript

Kim A.: Hi, I'm Kim. I'm a naturopathic doctor and I would give Jane App a four out of five rating. For...

KD
AvatarImg

Katie D.

Chiropractic Physician

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Jane Saves the Day!

Reviewed 2 years ago

Transcript

Katie: Hi, I'm Katie, and I'm a chiropractic physician. I give Jane a five star review. For more reviews...

AvatarImg
AvatarImg

Kayle R.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Clinic Software 10/10 Recommendation

Reviewed 5 months ago

Jane is invaluable to my business. My clients can book on line with ease. I can build their client profiles, chart, keep track of billing and print out a multitude of reports all very easily. I look forward to each new feature or update that jane keeps coming out with.

Pros

I love how easy and intuitive Jane is when learning new aspects of the software. The customer service support staff are very quick to help problem solve or send you in the right direction. Jane university is incredibly helpful when trying to problem solve your self or learn new aspects of the software. The integration with Telus has saved so much time for me daily, it really adds up. I also love the ability to use Jane payments so clients can use credit cards to pay.

Cons

I wish there was an option to keep canceled appointments viewable in your schedule. Maybe similar to the wait list feature. You just click on it and it pops up to show you the clients that canceled that day.

Vendor response

Hi Kayle, Wow! Thank you for your 10/10 recommendation and all the stars. I love that you've had a chance to chat with our support team and explore Jane university. I'm also hearing that you've been enjoying Jane's insurance features and integrated payment processing! I have some good news - there is a way to view canceled appointments in your schedule. Just navigate to the Schedule and select the little wheel in the bottom right-hand corner. Go ahead and click the toggle beside "Canceled" and voila! You can turn it on and off as needed :) Thanks for being a part of Jane's story Kayle. Maddie, On Behalf of Jane

AG
AvatarImg

Ashley G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jane makes our clinic run without us

Reviewed 5 months ago

Overall, I could not recommend Jane enough! My patients are even recommending it to other practitioners, clinics, spas and other businesses who could utilize this system because they love it so much. Jane is so user friendly from both a patient and practitioner perspective. If you've been thinking about it, just go with it!!!

Pros

As a smaller clinic with no front desk staff our clinic relies on Jane to be our secretary. Jane does an amazing job automating everything for us so we can keep our clinic functioning well. Jane allows me to do the important parts of my job while handling the smaller details like online booking, automated reminders, payments in one spot, customized chart templates save in our clinic profile, the best and most helpful customer service that is there for you so fast, and taking our feedback to make this system better and better.

Cons

I honestly cannot say anything I dislike about Jane because it is constantly evolving to make our clinic run smooth. The Jane team takes feedback and puts it into action. We truly love this system because it really does run the back end of our clinic without us. Jane is a bit pricier than other systems, but it's honestly not a downside because it's not outrageous. It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget and try to make cuts because Jane is affordable when you consider what this system offers and what it allows me to do instead of doing all the work on the smaller not as important tasks. Jane really does make my life easier.

Vendor response

Hi Ashley, What a lovely review. Thank you! I just had to share your comments with the entire team today :) I'm so thrilled to hear that Jane is helping you take care of things like online booking, automated reminders, payments, and charting so that you can focus on doing what you do best! When it comes to pricing, our model is our true cost for running Jane, so we don't artificially inflate our pricing to account for discounts. We want to make sure that our pricing is as competitive and fair as possible. If you ever have any more questions about that please don't hesitate to reach out to us. We are so fortunate to have lovely people like you as part of the Jane community! Maddie On Behalf of Jane

KJ
AvatarImg

Kat J.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I wanted to love it

Reviewed 4 years ago

Firstly, we are in the U.S. We started with representative knowing it wasn't quite ready for U.S. billing integration, but soon found out that jane was very far from ready. They did not really even know how U.S. billing worked or how it was different from Canadian billing when we called to let them know what we needed. We have found work-arounds, but they are time-consuming. Next issue - INCREDIBLY slow page download times when working with any of the billing functions, for months. Have upgraded/updated everything from computers to internet speed, modems and routers - it's not on our end, have now spoken to a few other clinics experiencing the same thing. This is an issue with jane 's coding or host/server most likely.

Pros

Jane is such a pretty software, and it promised to be awesome, but it's just not working as it should. It's pretty to look at, it's well organized, and customer service is responsive - though only via email.

Cons

Not ready for U.S. billing integration - not even close. VERY SLOW page download times with all the billing functions. Aint' nobody got time for that.

Vendor response

Hi Kat, Oh I'm so sorry to hear this was your experience. We want you to love Jane too! There's a few things you're saying here that I'd love to talk about. I'll do a search of your name to find your questions but we have thousands of US clients billing insurance successfully so the troubles you're having are ones I'd love to look at. And the speed is definitely something I'm curious...

CS
AvatarImg

Carleigh S.

Medical Practice, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Professional, User-Friendly EMR

Reviewed 2 months ago

The Jane team has always been helpful, professional, and efficient with solutions. Although they manage many disciplines and professions with their software, they listen to the needs of their users and have always been great to deal with (especially with a recent chart-transfer process)

Pros

Easy secure telemedicine options, documents section for communicating treatment plans, very user friendly for practitioners and patients, phrases-option saves so much time in charting

Cons

Access for bookkeepers (ability to grant them admin rights and restrict chart access is helpful, but not being able to restrict profiles/personal info/contacts/ability to edit is unacceptable - please consider changing this access)

Vendor response

Hi Carleigh, Thank you for taking the time to write this review and for all the stars! I'm hearing that you've really been enjoying Jane's charting and Telehealth features - that's so great to hear. Your positive feedback about our team is also really appreciated. While our existing staff permission levels may have made sense for us at the time they were designed (the goal being to make Jane the...

CN
AvatarImg

Cassandra N.

Alternative Medicine, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thankful for Jane!

Reviewed 5 months ago

Jane didn't necessarily solve problems for me but it made it a million times easier and faster to run my practice. So great!

Pros

Transitioning to Jane from paper charts is the best thing I've done for my wellbeing in years. Jane's AMAZING customer service is the best part. They walked me through the transition and have been promptly there for me with any remaining questions. It's incredibly easy to utilize Jane for patient management, online booking, patient portal and invoicing. I decided to add on Jane's Stripe credit card processing (even tho it's more expensive than Square) for ease of use and I'm so glad I did. Thanks Jane!

Cons

The only thing that could be added that would be really helpful in my practice is patient communication. Right now, I still have to email my patients from an outside source then add those emails back in as files if I need to keep track of our communication.

Vendor response

Hi Cassandra, We are thankful for YOU! "Transitioning to Jane from paper charts is the best thing I've done for my wellbeing in years." This line says it all! I know it can feel like a big transition, but I'm so happy you reached out to our support team so we could walk alongside you. Secure Messaging in Jane is actually something that we're working on. If you haven't seen it already, please do add your vote to the feature request here: https://janeapp.canny.io/feature-requests/p/secure-messaging-within-jane That way you can stay up to date with the status of this feature. We're so happy you made the switch, Cassandra. Maddie On Behalf of Jane

Related categories