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KnowledgeBase Logo

Guide and educate customers

Table of Contents

KnowledgeBase - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2022

KnowledgeBase overview

What is KnowledgeBase?

A public help center saves time, effort and money for your team. With a smaller workload, support agents can prioritize tasks and focus on more complicated problems. KnowledgeBase is SEO-friendly, which means that your help center can rank in Google and attract potential clients. Reports and insights show knowledge gaps you can fill with relevant articles. To keep the visual side in line with your branding, you can choose the colors, logo, favicon and more. Everything with a few clicks.

Key benefits of using KnowledgeBase

- Organize your information
- Improve the response time of your agents
- Boost customer experience with a self-service help center
- Provide consistent explanations with your brand’s tone of voice
- Rank in Google with your SEO-friendly help center
- Cut down the workload of your support team
- Analyze the performance of your knowledge base

Starting price

39flat rate /
per month

Alternatives

with better value for money

KnowledgeBase’s user interface

Ease of use rating:

KnowledgeBase reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

KnowledgeBase's features

Content library
Content management
Customizable branding
Dashboard
Knowledge base management
Knowledge management
Pre-built templates
Reporting & statistics
Reporting/Analytics
Rich text editor
Self service portal
Single sign on
SSL security
Templates
Text editing
Widgets

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KnowledgeBase pricing

Value for money rating:

Starting from

39

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about KnowledgeBase price and value

Value for money rating:

KnowledgeBase integrations (1)

Top integrations

KnowledgeBase support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

KnowledgeBase FAQs

Q. Who are the typical users of KnowledgeBase?

KnowledgeBase has the following typical customers:
Small Business

These products have better value for money


Q. What languages does KnowledgeBase support?

KnowledgeBase supports the following languages:
English


Q. Does KnowledgeBase offer an API?

No, KnowledgeBase does not have an API available.


Q. What level of support does KnowledgeBase offer?

KnowledgeBase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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