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Knowledge Base Software

Last updated: October 2026

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476 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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Document360 logo

AI-powered knowledge base platform for all teams

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Document360 is an AI-powered knowledge base platform that simplifies content creation, organization, and discovery. With features like AI search, automated tagging, FAQ generation, and multilingual support, it helps businesses deliver precise, self-service information to their users efficiently.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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livepro logo

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Shelf logo

Knowledge & data foundation for trusted enterprise AI.

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Shelf turns enterprise knowledge and business context into a trusted AI Data Layer for better answers for people and AI.

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Helpjuice logo

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Aha! logo

Platform for strategic product management

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Aha! Knowledge is the central hub for product information. Publish branded knowledge bases for different products and audiences. This empowers your customers to self-serve the resources they need to be successful (e.g. user guides). Set up custom workflows and manage publishing from a central place.

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Guru logo

Cloud-based governed knowledge platform for enterprises

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

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Notion logo

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

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Flowlu logo

Work automation and team collaboration in one platform.

Flowlu’s knowledge base centralizes company documentation, FAQs, and training materials for both internal teams and external customers. Easily create, organize, and share information, ensuring quick access to essential resources while improving productivity and customer self-service.

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Veloxy logo

Cloud-based AI sales enablement for Salesforce teams

Veloxy is a cloud-based AI sales enablement platform for Salesforce users that consolidates field and inside sales workflows.

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LiveAgent logo

Cloud-based customer service platform for all sizes

Empower customers with knowledge base software
Create stunning knowledge repositories & FAQs with ease.

✓ No setup fee
✓ Customer service 24/7

Start with a 30-Day free trial, no credit card needed, no contracts.

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Yonyx logo

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Connecteam logo

Enhance employee management with the only all-in-one app

Collect your company information in a knowledge base center that’s easy for employees to navigate and continuously learn from.

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KnowledgeOwl logo

Knowledge base and documentation software

Knowledge base software with customer-first and AI-forward features. Complete customization and granular access controls with zero setup headaches.

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HelpCrunch logo

Cloud-based customer communication platform for SMBs

Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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360Learning logo

AI-powered learning platform

360Learning is the AI-powered learning platform that combines LMS and LXP capabilities to scale skills development for mid-size and enterprise companies.

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Paperflite logo

Marketing content management platform for sales

Paperflite is a marketing content management platform that enables sales teams to discover, distribute, share and track content with buyers. Paperflite is designed to help marketing and sales teams curate, organize and distribute content with content tracking, sharing, intelligence, and more. From tracking PDF's to videos, Paperflite gives real-time engagement analytics on how the content is being used, accessed, viewed and shared by end-users.

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Teamgate logo

Unlock Your Sales Potential

Teamgate CRM powers sales teams of all sizes to unlock their potential, gaining efficiencies and in-depth ICP insights to close more deals, faster.

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ClickUp logo

Cloud-based project & AI workspace for all teams

Cloud-based productivity platform for teams of all sizes, combining task management, docs, chat, goals, time tracking, and whiteboards.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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IT Glue logo

Track, find and know everything in under 30 seconds.

IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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iSpring LMS logo

Corporate platform for employee development

iSpring LMS is a corporate learning management system designed for employee development throughout the lifecycle, from onboarding to continuous growth. The platform features individual onboarding plans, compliance training tools with automatic certification tracking, and knowledge retention capabilities through its integrated knowledge base. iSpring LMS integrates with popular services like Salesforce, MS Azure, and various course libraries including Udemy and LinkedIn Learning.

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Clari logo

Cloud-based revenue orchestration for enterprise B2B

Cloud-based revenue orchestration platform for enterprise B2B teams, unifying sales engagement, pipeline management, and forecasting.

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