Mattermost vs Shortcut

Microsoft Teams

Slack

Telegram

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Audio Calls

Brainstorming

Business Process Automation

Chat/Messaging

Collaboration Tools

Communication Management

Conferencing

Contact Management

Content Management

Customizable Branding

Discussions/Forums

Document Management

Employee Database

Employee Photos

File Sharing

File Transfer

Group Management

Group Messaging

Live Chat

Meeting Management

Mobile Access

Multi-Language

Multi-User Collaboration

Productivity Tools

Project Management

Real-Time Chat

Real Time Editing

Remote Access/Control

Reporting/Project Tracking

Role-Based Permissions

Screen Sharing

Search/Filter

Single Sign On

Surveys & Feedback

Task Management

Team Collaboration

Third-Party Integrations

Transcripts/Chat History

Version Control

Video Conferencing

Workflow Configuration

Open Source

Mattermost

Web-based

iPad

Android

Windows

Linux

iPhone

Rocket.Chat

Discord

Zulip

Starter

Professional

Enterprise

Strategy Analyst

Mattermost offers robust business instant messaging and live chat capabilities which allows us (teams) to seamlessly collaborate in real-time.

General Manager and Head of Operations

I like that Mattermost has all the tools that allows us (teams) to coordinate on projects via creation of unlimited communication channels.

Unavailability of builtin video conferencing capability is the only flaw but I have integrated with external web conferencing applications.

Financial Accountant

Mattermost gives me the ability to coordinate on projects with colleagues via company communication channels.

Accounts Payable Specialist

Mattermost allows me to connect with colleagues and customers via audio calls.

Video conferencing capability requires to be integrated with external web conferencing tools.

Collections Manager

I like how Mattermost has a lot of features:- internal communication, screen sharing, web conferencing, business instant messaging and chat all in one place.

Peer Mentor

Mattermost unify teams in one place through unlimited communication channels.

Marketing Team Lead

Mattermost has a mobile application which I use on a daily basis to send files and collaborate vi a instant messaging.

Sending large files is another great aspect about this tool.

Desktop Support Analyst

Mattermost boost performance by unifying team in one single integrated repository via unlimited communication channels.

Senior Systems Analyst

I do not like that Mattermost demands to be integrated with external web conferencing apps to boost video conferencing.

Founder

It has helped me to connect with my colleagues

IT Director

A slight learning curve, but in the end a very reliable and rebost system.  

Member

Mattermost lacks video conferencing feature unless it's been integrated with other external applications.

Director of Operations

Team management, internal communication and bug tracking are at par with this tool always.

Graphic Designer

Mattermost boost internal and external communication through creation of unlimited communication channels.

Screen sharing enhances large file sharing via drag and drop.

Software Engineer

Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products

Sales Representative

Matter most is a daily tool vital for our comms at work especially since our setup is work from home.

Support

Sometimes pop-up notifications don't work properly and i miss some information.

It is enhance seamless and secure team communication and collaboration.

One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there.

Facilities Manager

Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat

Senior Software Security Analyst

Mattermost has basically the same features as Slack, but is open sourced and can be deployed on-premise, which allows for more customizations.

Business Analyst

Convenience of installation, practically free for most users, quick and easy implementation, very similar in appearance and functionality to top messengers, so it is very easy to move even a large group of users.

Web App Developer

Allows you to create secured and perfect internal communication and collaboration tool.

i like that i can use android version ass well.

Managing Director & Founder

We only integrated our Nextcloud into Mattermost and used Mattermost for team collaboration and chat.

Student

It has a great user interface and I like the fact that you can find a lot of gifs and create your own sticker.

We switched to this product because of lower price and option to have self-hosted messenger.

Video calling and file sharing is also implemented.

We liked that you can use integrations, but the "App Store" was kind of small.

QA Engineer

Tag people whom you want the message to be seen in a channel.

You can edit messages even after sending.

With large companies, you can jump in and out of groups, such as "support" groups or "tech" groups to quickly answer pressing needs, and then jump back out.

Software Developer

Sometimes there is a problem with file sharing.

project manager

it is one of the easiest and common communication tool whithin the company, it has customatizable ui and integrated emojis.

Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized.

Assistant consultant 

It was really helpful in connecting teams from L1 through L4 support on one platform where anyone can help resolve problem at hand.

You can prioritize chats making them favorite.

It would be better if threads can be more visible

Works fast and does not consume a lot of memory.

Perfect low-priced alternative to another internal messaging tools.

artdirector

mattermost is in my company main communication system. if I would asked, I would changed it with skype for business, or lync

Team Communication

Messaging

Among reviewers who comment on Mattermost's messaging, 83% feel positive. Users say Mattermost enables easy group and private chats, supports team collaboration, and keeps conversations organized. They appreciate its cross-platform access and chat history. However, they report search limitations, missing features like chat export, and occasional issues with chat organization.

Chat

Colleague Communication

Ease of Use

Performance and Speed

Security and Access Control

Pricing

Large Enterprises

Small Business

Mid-size Business

Jira

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

GitHub

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Zoho Projects

Zoho Projects is an online project management tool that is designed to help businesses of any size and industry create, organize and manage work items while amping up productivity and delivering projects of excellence.

Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, objectives and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access

Mattermost vs Shortcut Comparison (2026)

Mattermost

Shortcut

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives