Mattermost Pricing, Features, Reviews & Comparison of Alternatives

Mattermost

Open source workplace messaging for web, PCs & phones

4.44/5 (72 reviews)

Mattermost overview

Mattermost is an open source workplace messaging system for web, PCs and phones which provides archiving, search and integration with hundreds of line-of-business applications. Incorporating 1-1 and group messaging, file sharing and custom emojis, as well as webhooks, slash commands and multi-language support, Mattermost aims to deliver a simple workplace messaging solution.

The Mattermost Enterprise Edition provides additional features, such as SSO (single sign on), advanced permissions and MFA (multifactor authentication), plus performance monitoring, compliance reporting and custom branding and enterprise search.
mattermost.com

Pricing

Starting from
$3.25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Dutch, French and 9 other languages, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish
Mattermost screenshot: Custom emojisIntro to MattermostMattermost screenshot: 1-1 and group messagingMattermost screenshot: Threaded conversationsMattermost screenshot: Plugin frameworkMattermost screenshot: File sharingMattermost screenshot: Multi-language supportMattermost screenshot: Slash commandsMattermost screenshot: WebhooksMattermost screenshot: Theme colors

Mattermost reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.4
  4.4
Adam Warner

Switched to Mattermost after using Slack extensively, but got sick of the 10000 message limit

Used daily for 1-2 years
Reviewed 2017-12-19
Review Source: Capterra

A platform to discuss issues and feature ideas around our open source project, without cluttering up the threads on github. A great way to stay in touch with devs from all around the world.

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Viorel-Cosmin Miron

Our day with Mattermost

Used daily for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

We solve the need to have a Support/Chat/Client support software, with this we have it all in one. It helped us keep communications across teams and countries painless. Integrated with all entire ecosystem from Taiga.io to Gitlab for a better DevOps experience. Overall every chance we had to contribute we toke it, thats why we decided to fully translate mattermost in Romanian language, do we did. If you need a centralized devops collaborative platform, give it a try!

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Shawn McCabe

Mostly good, but I do feel it is a slightly lesser experience than some proprietary options.

Used daily for 1-2 years
Reviewed 2017-12-19
Review Source: Capterra

Control over our hosting and data

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Anonymous

Make the Most of Mattermost

Used daily for 6-12 months
Reviewed 2018-12-28
Review Source: Capterra

Between communications platforms, voice calls, emails, and texting, there are numerous ways to communicate with colleagues. My company decided to use Mattermost because it helps us avoid clogging up email when we have quick questions to ask or non-essential company-wide messages to send.

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Tobias Frischholz

Very intuitive and solid software which is perfect for running a slack replacement on premise.

Used daily for 2+ years
Reviewed 2017-12-19
Review Source: Capterra

A super and ready to use Slack alternative.

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Mattermost pricing

Starting from
$3.25/month
Pricing options
Free
Free trial
Open source
View Pricing Plans

Team edition: $0 free forever
Enterprise E10: $3.25 user/month billed annually
Enterprise E20: Custom pricing

Mattermost features

API
Automatic Notifications
Chat
Communication Management
Customizable Branding
Permission Management
Search Functionality
Third Party Integration

Access Control (158 other apps)
Activity Dashboard (112 other apps)
Activity Tracking (107 other apps)
Collaboration Tools (219 other apps)
Collaborative Workspace (157 other apps)
Commenting (149 other apps)
Document Management (103 other apps)
Document Storage (146 other apps)
Drag & Drop Interface (129 other apps)
File Management (104 other apps)
Projections (117 other apps)
SSL Security (114 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#4 in Instant Messaging & Chat

View full ranking
59
9
8
13
13
16

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Mattermost also features in these categories:

Additional information for Mattermost

Key features of Mattermost

  • Push Notifications
  • Native apps for iOS, Android, Windows, Mac, Linux
  • Unlimited search history
  • Advanced access control policy
  • Multi-node database deployment support
  • Open source & private cloud-ready
  • Custom emojis
  • Webhooks & commands
  • Slash commands
  • Plug-in framework
  • Enterprise scale
  • SAML-based SSO
  • Compliance reporting
  • Active directory
  • Encrypted push notifications
  • Communication management
  • Compliance support
  • Custom branding
  • Discussion threads
  • File sharing
  • 1-1 & group messaging
  • Multi-language translations
  • Permission management
  • Search functionality
  • AD/LDAP single-sign-on
  • Unlimited integrations
  • Multi-factor authentication
  • Authentication & security
  • Chat
  • Role-based permissions
  • Audio/video conferencing
  • Performance monitoring
View All Features

Benefits

Native apps for iOS, Android, Windows, Mac, and Linux for flexible access.
Facilitates 1-1 and group messaging.
Unlimited search history and integrations.
Offers multi-language translations.
Supports advanced security with multi-factor authentication and encrypted push notifications.