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Microsoft Forms vs SurveyHero Comparison (2026)

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Good recommendations?

Microsoft Forms

SurveyHero

Overview

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.7

238

169

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.”

Daniel C.

Business Analyst

“I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge.”

Beulah G.

Senior Business Analyst

“It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms.”

Beulah G.

Senior Business Analyst

Pros

“It offers useful customization options, smooth data collection, mobile accessibility, and reliable performance for academic and small business projects.”

Marija C.

English Language Teacher

“The response and feature limitations on the free tier can be restrictive for comprehensive data collection, especially when needing advanced analysis or export features for larger projects.”

Mahir F.

Student

“It helped simplify the data collection process, and the interface made it convenient to manage responses. While some advanced features require a paid plan, the overall functionality and user experience were very good.”

Marija C.

English Language Teacher

Cons

“One thing that's kind of annoying is the lack of customization options for our survey templates.”

Daniel C.

Business Analyst

“The biggest limitation is the lack of advanced customization and more sophisticated form logic.”

Beulah G.

Senior Business Analyst

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination

Cons

“One limitation is that advanced features are restricted in the free version. While basic surveys are easy to create, features such as deeper analytics, advanced logic, or large response limits often require a paid plan.”

Brooke R.

Director

“I was unable to export to csv, excel, or pdf to perform data calculations needed for my course because I have only a basic account.”

Rhonda D.

Staff Technician MFG Engineering

“I would maybe like to have some options for fonts and more customization options for surveys, also my friend did a survey and the pictures were huge, you had to scroll down to find the answers, it was a little confusing but idk if that was the programs fault or his”

Sophie L.

Communication Design