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Microsoft Forms Logo

Data collection, analysis and feedback sharing using forms

Last updated: January 2025

Microsoft Forms - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Microsoft Forms?

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback. Microsoft Forms offers reporting tools and allows you to graphically present survey results complete with statistics and detailed information on the responses for each question. Additionally, organization can generate QR codes with embedded codes or links which can be shared via email or social media.

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No pricing info

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Microsoft Forms's key features

GetApp's analysis of 41 verified user reviews collected between March 2022 and October 2024 identified Microsoft Forms' most critical features and how it performs according to users.

Survey Builder

Reviewers appreciate Microsoft Forms' Survey Builder for its intuitive interface and diverse question types, making survey creation straightforward for users of all levels. They find it easy to create and deploy surveys quickly, with options to use templates for practicality. Users report that the tool is efficient for creating forms, polls, and quizzes with minimal training. They say it offers a wealth of options without being overwhelming, although some mention difficulties with selecting different survey items. Of the 20 Microsoft Forms users who gave detailed accounts of their use of Survey Builder, 95% rated this feature as important or highly important.


Reporting/Analytics

Users report that Microsoft Forms provides real-time analytics, allowing them to monitor responses as they are submitted. Reviewers indicate that the visual representation of data through charts and graphs helps identify trends and patterns quickly. They find the ability to export data to Excel valuable for further analysis. Some users mention that the reporting capabilities are basic but sufficient for most needs, though they wish for more complex capabilities and easier access to analytics on the online portal. Of the 24 Microsoft Forms users who gave detailed accounts of their use of Reporting/Analytics, 92% rated this feature as important or highly important.


Customizable Fields

Reviewers highlight the flexibility of Microsoft Forms' customizable fields, allowing them to tailor questions to their specific needs. They appreciate the variety of question types available, such as text, rating, date, and multiple-choice. Users report that this capability makes it easy to personalize surveys and forms, ensuring they meet their requirements. However, some feel that field customization is limited and lacks advanced formatting options, such as regex validation and e-signatures. Of the 21 Microsoft Forms users who gave detailed accounts of their use of Customizable Fields, 86% rated this feature as important or highly important.


All Microsoft Forms features

Features rating:

Web Forms
Customizable Forms
Forms Creation & Design
Surveys & Feedback
Forms Management
Survey/Poll Management
Feedback Management
Template Management
Live Results Sharing
Multi-Channel Distribution

Microsoft Forms awards

Microsoft Forms alternatives

Microsoft Forms logo
4.6
(245)

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Microsoft Forms integrations (18)

Integrations rated by users

We looked through 245 user reviews, to identify which products are mentioned as Microsoft Forms integrations, and what is the users perception.

Integration rating: 4.6 (5)

Integrating forms with our internal messaging in teams makes it more accessible and easier to implement for our team.

I set assignments and tasks for my classes and then get the results back to give feedback to them in an instant way.

AvatarImg

Tim Wong

Design Director

1/2

Integration rating: 5.0 (10)

We use Excel to run reports on the data and create graphics. The integration works perfectly (which is what I expect, since Excel is also a Microsoft product).

RS

Rachel Simizon

Learning Experience Researcher

Integration rating: 5.0 (4)

You can distribute assignments, and templates with ease, and now create "polls" within Outlook based on the Forms technology.

AvatarImg

Stuart Walton

Teacher Of Accounting

Integration rating: 5.0 (2)

If you are using Microsoft Forms, access to the various apps in Microsoft 365 will certainly make deploying forms easier.

AvatarImg

Anonymous Reviewer

Business Intelligence Analyst

Integration rating: 5.0 (1)

Allows you to paste the link into a page which the student can access in their own time for revision or reflection.

AvatarImg

Stuart Walton

Teacher Of Accounting

Integration rating: 5.0 (1)

This integration takes Microsoft Forms from a pure form to a starting point for an automated flow.

AR

Anonymous Reviewer

Chairman of the board

Integration rating: 5.0 (1)

WordPress logo
WordPress

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

OneDrive logo
OneDrive

Integration rating: 5.0 (1)

Microsoft Forms support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Documentation

Microsoft Forms reviews

Overall rating

4.6

/5

245

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

148

86

10

1

0

Pros
Excellent for feedback purposes as can anonymise data. Sharing features are just as quick and easy to use and gives an excellent and professional finish with customize options.
Microsoft Forms is also a nice tool for creating marvelous customizable forms, I was using it before Google Forms, but it is still acceptable.
Very successful as easy to create share and analyse surveys. I have a Microsoft office subscription so making forms was seamless and of no added cost.
Cons
The software is very simple to use, the downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo.
I don't really have any negative to say. One suggestion could be for Microsoft to add more template options.
Branching and logic aren’t as powerful as with other survey softwares. The branching can get confusing and tedious to create with Microsoft Forms.

Microsoft Forms FAQs

Q. Who are the typical users of Microsoft Forms?

Microsoft Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Microsoft Forms support?

Microsoft Forms supports the following languages:
Chinese (Simplified), Danish, Dutch, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, English


Q. Does Microsoft Forms offer an API?

No, Microsoft Forms does not have an API available.


Q. What level of support does Microsoft Forms offer?

Microsoft Forms offers the following support options:
Email/Help Desk, Chat

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