Microsoft 365 vs SmartDocuments

Google Docs

Google Workspace

LibreOffice

Brandfolder

Aptien

ddSuite

Compare Microsoft 365 and SmartDocuments based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Drive

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Activity Tracking

Address Book

Alerts/Notifications

Appointment Management

Archiving & Retention

Audit Trail

Authentication

Booking Management

Brainstorming

Calendar Management

Calendar/Reminder System

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Content Creation

Content Management

Customizable Templates

Data Security

Data Synchronization

Data Visualization

Discussions/Forums

Document Automation

Document Capture

Document Editing

Document Generation

Document Management

Document Storage

Email Management

Email Monitoring

Email Templates

Encryption

Event Management

File Conversion

File Management

File Sharing

File Transfer

Full Text Search

Image Editing

Inbox Management

Live Chat

Meeting Management

@mentions

Messaging

Mobile Access

Mobile App

Multi-Language

Multiple Format Support

Multiple Projects

Notes Management

Office Suite

Offline Access

Presentation Tools

Productivity Tools

Project Management

Real-Time Notifications

Real-Time Updates

Reminders

Remote Access/Control

Reporting/Analytics

Response Management

Room Booking

Scheduling

Screen Sharing

Search/Filter

Secure Data Storage

Single Sign On

Task Management

Task Progress Tracking

Team Calendars

Team Collaboration

Templates

To-Do List

Two-Factor Authentication

Two-Way Audio & Video

User Management

Version Control

Video Conferencing

Video Streaming

Video Support

Whiteboard

Reviews for Microsoft 365 come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Education Management (6%), and Computer Software (6%). The most frequent use case for Microsoft 365 cited by reviewers is document management (67% of reviewers).

Users and use cases

Some users report that Microsoft 365 offers good value for money due to its bundled applications and flexible payment options. However, some reviewers feel the recurring subscription, complex pricing, and high costs for extras can be drawbacks.

Value for money

The Microsoft 365 integrations most frequently cited by reviewers are: Microsoft Excel (a spreadsheet product rated 4.8 out of 5 for its integration with Microsoft 365), Microsoft Outlook (an email management product, 4.6), and Microsoft PowerPoint (a presentation product, 4.8).

Integrations

Microsoft 365 is a document management program offering key features such as document generation, document storage, secure data storage, file sharing, calendar management, and collaboration tools, among others.

Microsoft 365

Web-based

Android

Windows

iPad

iPhone

Microsoft 365 Personal

Microsoft 365 Family

Microsoft 365 Business Basic

Microsoft 365 Apps for Business

Microsoft 365 Business Standard

Microsoft 365 Business Premium

Owner

The ability to use version history to restore previous drafts and the powerful search functionality across the entire ecosystem means I never lose track of important documents.

Territory Account Executive

You can do everything without Ms 365, from sending emails, creating meetings, having meetings virtually, manage documents, manage appointments, and you can easily collaborate with your different teams.

Open Source Contributor

starting from using Outlook for sending emails, then taking notes with oneNote and storing files with OneDrive. and other tools for editing and creating documents and images.

Chiropractor and Owner

I use Word for my documents and patient notes, Excel for my book keeping and tax documents and love the capabilities of PowerPoint for my health lectures. As times have changed, options like google docs have provided alternatives, but I find Microsoft 365 has always been a more reliable product.

Ms 365 has everything our team needs, from emailing platform, calendar scheduling, document creation and management, collaboration, note taking, content management, the list goes on and on.

Office Manager

The integration between apps like Word, Excel, Outlook, Teams, and OneDrive makes everyday tasks efficient, especially for collaboration and document sharing.

Co-Founder

Microsoft 365 is a modern, secure, and efficient tool that supports productivity, collaboration, and growth, making it a smart investment for businesses of any size.

Agent Mode: Users are now using "AI Agents" to automate repetitive chores like processing invoices or summarizing long email threads into actionable To-Do lists.

Project Manager

It's allowed for much easier file sharing through Teams, email management through Outlook, document management through Word, Excel, and Powerpoint.

Enginner

What I liked most was that it is compatible with Windows and Mac, as well as the management of licenses, creation, modification and deletion of users.

The Authenticator application crashes a lot; it suddenly stops sending notifications, and I have to reset the MFA parameters so that users can configure their account.

One of my favorite features of Microsoft 356 is the ability to use the cloud features to any device that is connected to the account.

Creative Designer

Microsoft 365 makes it easy to work on Microsoft office programs without having to download all the programs which takes storage space on computer. Plus, I get all my documents saved and backed up for easy and convinient retrieval anytime.

Medical laboratory generalist

You can access your files, emails, and apps (Word, Excel, PowerPoint, Outlook, etc.) from anywhere and on any device.

VP of Finance and Operations

Simplified licensing compared to standalone Microsoft products, all the core tools we use are in one place (Outlook, Excel, Word, Teams, OneDrive, SharePoint).  

Software Engineer Intern

Some things that I don't like about Microsoft 365 is that even after such a long history of Microsoft as a company and best developers talent, some of their products like Word and Powerpoint have a very poor user experience and are quite inferior compared to Google's Docs and Slides.

Project and IT Manager

I didn’t give highest score as I really see how much M365 can become, and I’m sad it’s still not there, and how sometimes some basic issues aren’t resolved with new updates, like in SharePoint (searchable columns with metadata fields), or with Excel files that contain macros and in which multiple people collaborate simultaneously.

Senior Designer

Microsoft 365 is an essential tool for daily work, having the ability to use word, excel, PowerPoint and email from one account is something I couldn’t do without.

Community Manager

The best part is the valuable because for a one yearly payment we can use fully Excel, Word, Outlook and all others Microsoft app and best collaboration capacities.

IT Support Engineer

SharePoint also offers a good alternative to document storage and management while allowing easier/safer file sharing and collaboration with external parties.

Student

The seamless integration between Word, Excel, PowerPoint, and OneNote means I can manage my academic life from one place. Despite the few limitations, it’s a powerful and reliable tool for any student.

Community Programs Specialist

You can access your Teams chat/video calls, create team chats, access your documents and email from Outlook on your phone when you are not in the office.

Treatment coordinator

It’s a powerful and reliable platform that enhances productivity through seamless collaboration, secure cloud storage, and integration across essential tools like Outlook, Teams, Word, Excel, and SharePoint. While there is a learning curve for some users, once mastered, it significantly streamlines communication and workflow in both individual and team environments.

Property Manager

From the ability to manage my emails with spam filtering, organize all my important files to easily share with co-workers for meetings or projects, collecting digital signatures on important documents, it is super easy to navigate and use!

Product Marketing Manger

Great software with updates and Microsoft Copilot integration with AI capabilities in Microsoft Edge web browser, downloadable desktop application, and M365 applications.

IT Manager

With Microsoft 365, it is like I have leveled up my workplace weapons Word, Excel, Outlook, PowerPoint, OneNote, and they all integrate with 1 TB OneDrive and real-time collaboration so that I am always on the same page as my colleagues.

Administrative asistant

Cloud storage (OneDrive) ensures files are accessible anywhere, and real-time collaboration in Teams eliminates version-control headaches.

I particularly like how OneDrive allows me to save and access my documents from any device, which is perfect for working between campus and home.

I like it that Word, Excel, Outlook, Teams, OneDrive, and PowerPoint are tightly integrated, so it’s easy to move between documents, emails, meetings, and chats without friction.

Financial Reporting Analyst

I love how the software integrates with other software seamlessly and also enables team collaboration through realtime synchronization of files and documents.

Estimating, Survey Manager

has always provided me with the software abilities that I need at the time no matter what my project is I have always been able to resolve, create and organize everything with 365.

Software Developer

Annual subscription plans can be costly. While it is feature packed with a lot apps comes with the subscription, it may not be cost effective if not all apps are utilized.

Senior QA Analyst

It's frequently updated - Microsoft releases continuous improvements, including Copilot AI features in apps like Excel, Word, etc.

Head Administrator

Overall, it has been a great tool for keeping our team organized and on the same page as well as keeping all our own organization methods stored in one place.

CEO - Founder

Outlook handles emails perfectly and the ability to share files with the click of a few buttons gives ease of use and makes M365 a tier 1 product.

What I liked most about Microsoft 365 is its seamless integration across tools and devices, which makes collaboration, communication, and productivity incredibly efficient.

Member Engagement

Microsoft 365 allows me to access any app I need, anytime I need it, no matter what device I'm using.

For most users, the experience is no longer about opening Word or Excel; it's about interacting with a central intelligence layer (Copilot) that moves with you across every task.

We had to sort data based on specific parameters which worked on screen but showed us the wrong sums of the data.   When we copied the subset of data out of the spreadsheet we would get the correct sum.  

IT Engineer

Limitations I encountered was that, while using the Excel Online during multi user edit where in 2 or more users are working simultaneously on a complex sheet, the formula is not instantly refreshed.

Graphic Designer

In Powerpoint, some heavier-duty features as far as animating and layering goes are restricted, but in general this is a really good, optimized cloud service.

Call Center Rep

What I like least about Microsoft 365 is the spam filtering, for me it has not been well and I get quite a few of spam emails.

Technical Specialist

Cloud-based access through OneDrive makes collaboration easy, and real-time co-authoring improves productivity for distributed teams.

That said, it can feel overly complex and expensive if you only need basic features, and some apps can be resource-heavy. But for business, corporate, or collaborative settings, the benefits usually outweigh the drawbacks.

Research and marketing

The range of programmes and the synchronisation across all of them makes it the must have / go-to for business wide activities

I primarily use the browser versions of OneDrive, and about 50% of the time use the browser version for everything besides Outlook.

IT Support, CRM architect

Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results).

Researcher

There are some problems syncing the desktop and online versions of files, but in general, they are fixed after relogging in.

For some reason I cannot bookmark my drive so that I just open up my files. As mentioned later on, also a little slow to go in between the applications.

Microsoft 365 vs SmartDocuments Comparison (2026)

Microsoft 365

SmartDocuments

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives