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Microsoft 365

Cloud collaboration and file sharing application suite

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Microsoft 365 Pricing, Features, Reviews and Alternatives

Microsoft 365 product overview

Price starts from

6

Per month

Per Feature

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

Key benefits of using Microsoft 365

  • Take email and calendar on business trips, with access from your computer or mobile device.

  • Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

  • Save documents in the cloud and edit them from anywhere.

  • Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

  • Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

    With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Videos

    Microsoft 365 pricing information

    Value for money

    4.3

    /5

    12.4K

    Starting from

    6

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft 365 features

    Functionality

    4.6

    /5

    12.4K

    Total features

    73

    8 categories

    Most valued features by users

    Collaboration Tools
    Document Management
    Alerts/Notifications
    Search/Filter
    File Sharing
    Document Storage
    Commenting/Notes
    Task Management

    Microsoft 365 users reviews

    Overall Rating

    4.6

    /5

    12.4K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.77/10
    Rating distribution

    5

    4

    3

    2

    1

    8,747

    3,097

    484

    67

    40

    Why do users choose Microsoft 365?

    What would users change about Microsoft 365?

    Pros
    Very positive experience - any successful business would find significant efficiencies and opportunities by moving to 365.
    AvatarImg

    Christopher Ryan N.

    I love how secure the platform is, the software is easy to navigate. I love the fact that it is accessable worldwide.

    AR

    Anonymous Reviewer

    We utilize all that the product has to offer on a daily basis and are quite happy with the product. It helps us manage our business better and provides the tools necessary to communicate effectively.

    SK

    Scott K.

    Cons
    This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems.

    AR

    Anonymous Reviewer

    Sometimes i get logged out and have trouble logging back in. This is very rare but can be confusing and upsetting as everything is on there.

    RC

    Ryan C.

    I hate, hate, hate, hate the fact that you cannot install each app on its own. It is pointless to force people who only need Excel or Word to install EVERYTHING.

    EN

    Eric N.

    Overall Rating

    Microsoft 365 User Review

    Reviewed 4 months ago

    Transcript

    Andrew B.: Hello, I'm Andrew. I'm a director of sales. I would give Microsoft 365 calendar platform a...

    AvatarImg
    AvatarImg

    Derek M.

    CEO

    Nonprofit Organization Management, 1-10 employees

    Review source

    Overall Rating

    A perfect tool for collaboration that is secure!

    Reviewed 2 years ago

    Transcript

    Derek K.: Hi, my name's Derek. I'm the CEO of a nonprofit and I give Microsoft 365 a five. I think really...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Microsoft 365 Helps Our Business Stay Organized and Get More Work Done

    Reviewed 22 days ago

    Overall, Microsoft 365 is an amazing suite of software that is essential for a business that wants to be productive. You can use reliable tools to help improve your business, and keep everything organized.

    Pros

    Microsoft 365 is an essential tool for any business. Our company uses Excel to perform many tasks that help us calculate and organize a large amount of data. We use Word on a daily basis for writing content for our website and documenting processes. For the price and the amount of tools you receive, Microsoft 365 is one of the best tools you can get for your business.

    Cons

    While it's hard to find many cons with Microsoft 365, something that could be improved is the editing feature in Word. It can sometimes get complicated and messy when pasting content or editing from a different document.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    It's good but Microsoft needs to know what the purpose of it is

    Reviewed a month ago

    We use it for what the office has always proposed: editing documents, creating spreadsheets, messing with data sheets for other purposes, such as cleaning before sending to the BI database, and presentations and tutorial videos for our customers in Excel. We do not use Outlook, as it is more practical today to use the cloud, and we rely more on Google Workspace for this purpose (emails from outlook.com sometimes disappear or never arrive). Other office programs we use little, and we use a lot of OneDrive space, but for backup, not for collaboration, as there are bugs when you least expect it and duplicate or corrupt files if you use it in two places or if you leave times without syncing.

    Pros

    I like the look and the stability and the compatibility. You can open old and new documents and it always opens the way you expect, without corrupting and cluttering.

    Cons

    The problem is developer greed. Think about it: you subscribe to the service, you'll use whatever you want to use from the software, and the rest should be left out. But they're always trying to push you to use the rest. For example, we don't use Outlook, but we couldn't remove it from the installation. The constant popups and advertisements to push other Microsoft products make us swing between not using Microsoft 365 anymore. Windows is going down the same bad path. There are bugs in opening CSV from Excel that were never resolved.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    eh?

    Reviewed 22 days ago

    Disappointment and forced bondage (we've always used powerpoint for presentations, so we're going to carry on doing that, even if they're a pain to update and many more modern, better options are available).

    Pros

    Familiarity, I guess, I mean, if I could literally use anything else, I would.

    Cons

    Microsoft are one of the biggest software companies in the world, with more software engineers than I can count, yet each new release of this software is basically a "where do I find that feature now". Nothing new, nothing useful added, just the shelves rearranged so I have to take time out and learn where they've moved something to this time and when working across devices with different versions...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Efficiency and Accessibility

    Reviewed a month ago

    I am very satisfied, it meets all my personal, collaboration, mobility and compatibility needs, I think there is no better software.

    Pros

    It is essential software, there are others on the market but the ability to have everything available in the OneDrive Cloud greatly facilitates the synchronization, collaboration and performance of the software, the cost is medium but it is worth it. The implementation is very simple and the migration is extremely easy if you come from other office software due to its compatibility. Its Macros are powerful in Excel and the ease of integrating all your emails in a single app like Outlook even if you have different servers is wonderful.

    Cons

    The learning and use of Macros and the use of VisualBasic is complex for those who do not have previous knowledge, it requires training and a lot of practice. The software is light but sometimes it becomes slow with medium-resourced computers, so you need a high-efficiency computer to enjoy its functions widely.

    This review was translated from Spanish. Read original review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The offering to beat for email and collaboration in the market for business users

    Reviewed 22 days ago

    Microsoft 365 is a very powerful platform With nearly all the features you would need to run a successful business. If you know what exactly you need you can most likely get it in there, its required setup process is simplified by tons of guides and documentation with workflows to always take you back to where you left off. If one can afford it, its difficult to find a more all rounded solutiion due to its intergration with other items already in use like window and microsoft server systems.

    Pros

    Its powerful features are segmented into different apps so you only use what you need and ignore the rest. It also has a powerful spam management and users do not need to worry too much about security. Finally, features are updated at a very high pace with releases to fix issues and add capabilities

    Cons

    The cons might be a more subjective but it is very difficult to take advantage of its full capabilities without a capable IT team and review of Tons of documentation

    Microsoft 365 FAQs and common questions

    Q. What type of pricing plans does Microsoft 365 offer?

    Microsoft 365 has the following pricing plans:
    Starting from: $6.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Microsoft 365?

    Microsoft 365 has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Microsoft 365 support?

    Microsoft 365 supports the following languages:
    Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Latin


    Q. Does Microsoft 365 support mobile devices?

    Microsoft 365 supports the following devices:
    Android, iPad, iPhone


    Q. Does Microsoft 365 offer an API?

    No, Microsoft 365 does not have an API available.


    Q. What other apps does Microsoft 365 integrate with?

    Microsoft 365 integrates with the following applications:
    Microsoft SharePoint, Microsoft Outlook, Microsoft OneNote, Microsoft PowerPoint, Microsoft Planner, Microsoft Bookings, OneDrive, Microsoft Teams, Microsoft Word, Microsoft Excel


    Q. What level of support does Microsoft 365 offer?

    Microsoft 365 offers the following support options:
    FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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