Office 365 Pricing, Features, Reviews & Comparison of Alternatives

Office 365

Cloud collaboration and file sharing application suite

4.62/5 (8,837 reviews)

Office 365 overview

What is Office 365?

Microsoft Office 365 is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Office 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Office 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Office 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft Office 365 provide social networking tools to further enhance communication and collaboration.
www.office.com

Pricing

Starting from
$6/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Czech, Danish and 17 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
Office 365 screenshot: Microsoft Word is included in Office 365 subscriptionsIntroducing Office 365 Business!Office 365 screenshot: Microsoft Excel is included in Office 365 subscriptionsOffice 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptionsOffice 365 screenshot: Microsoft Outlook is included in Office 365 subscriptionsOffice 365 screenshot: Microsoft OneNote is included in Office 365 subscriptionsOffice 365 screenshot: Skype for Business is included in Office 365 subscriptionsOffice 365 screenshot: Desktop applications are available for Windows and MacOffice 365 screenshot: Users can access and edit their documents offline through the desktop applicationsOffice 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also availableOffice 365 screenshot: Mobile apps are available for both smartphones and tablet devicesWhat you get with Office 365 Business Premium​

Office 365 reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.5
  4.3
deba omoluru

The one stop software for serious business and office productivity

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

I have used office 365 for both personal use and for deployment for clients and I can boldly say that there is nothing quite like office 365 and clients always almost never have negatives except kudos for this suite. Many of them categorically ask for office 365 and won’t settle for another. It is a complete catalyst for productivity ouside the pricing.

Pros
Microsoft is excellent in its support for office 365 and whenever I have needs to call on them, they have always responded and even for clients I cannot go to, the support from Microsoft sometimes mean that my input is not even needed to overcome their complaints. There is a staggering volume of effective updates for office 365. I recall having an issue with outlook on a client’s platform that resulted in a system crash whenever he tries to access it. He called me and complained and I was supposed to go fix it by the weekend. Incidentally, an update was released that same day and by the time he installed the new update, that issue was magically solved and thus saved me the stress of embarking on that trip. I will never forget that because it was an already hectic period for me. There is 1TB of secure OneDrive storage which comes with a business version of 365 which some of my clients appreciates because it saves the cost of getting additional cloud storage from other vendors. Accessibility is very key in my line of duty and the ability to access word, excel, power point, Skype and use outlook as found in office 365 domiciled on my pc and in the cloud anywhere I am, gives me the confidence to take on many tasks. The collaboration tools like SharePoint and Microsoft Teams is useful for teamwork and integration of processes amongst departments of large organizations. Another amazing thing about office 356 is that the developers are consistently improving on the application.

Cons
It is a very bloated suite and many clients don’t make use of up to 50% of the functions embedded in it. The suite is not completely available on some platforms. For instance, I once tried to deploy it on a client’s MAC only to find out that Microsoft publisher was not available. Maybe it is just me but I think the pricing for office 365 is incredulous when compared to similar suites. For slow internet, the online application for programs like Access and excel is going to test your patience especially for large tables and data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Esther Roth-Colson

Best Option for Automatically-Updated Office Installs, But Not the Greatest Value

Used daily for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

Office 365 fits a very specific purpose, but it's a purpose that is very common in office environments: ensuring that you always have the latest version of Office applications available to you, including on multiple computers if you choose one of the higher-priced packages. Gone are the days of needing to purchase each new edition of Office every 3 years, because Office 365 automatically upgrades whenever a new version is released. The downside is, you're then locked into a monthly subscription, and then if you cancel it, all the money you spent leaves you with no access to the applications. This may not be a problem for everyone, but it is frustrating at times to realize you are essentially just "renting" access to the software. Its activation system is also a bit buggy, as Word regularly asks me to sign into my Microsoft account to re-activate the software, despite nothing on my account changing. If you can get beyond these issues, however, Office 365 definitely fills an important niche.

Pros
Always provides the latest version of all Office applications, can be used on multiple computers (depending on package purchased), offers OneDrive storage included with the packages

Cons
Becomes expensive over time, local installs of the applications sometimes need to be reactivated due to bugs in the activation system, locks you in to a specific software ecosystem

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

Sally Benjamin

Office 365 is simply the office standard!

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

I use Office 365 create publications. I use Word to research, write (using both microphone and read-back, as well as key stroking), edit and review published works. I've written two published books and numerous technical and popular articles. I create illustrations, images, charts and graphs, using PowerPoint and Excel. I organize data and sources using Excel. I create budgets, timelines, etc. using Excel. To date, my favorite aspect is the ability for Word to read back my writing as well as other text. This makes for a nice change from reading on screen.

Pros
I use Office 365 daily. I've used it to research, edit and publish two technical books and numerous articles on technical and popular topics. I appreciate the interoperability of the Office software features, particularly the ease with which I can change my work interface from writing to illustration to layout to spreadsheets and back again! I use the Cloud and find it extremely helpful. I find the Notes feature less useful that OneNotes is less useful than Notes (probably because I haven't really explored it much). Notes is nice because it is a simple way to strip hidden codes from copied text and prepare it for a new format. PowerPoint it great and lets me move multiple images into a single album easily, as well as to develop images, alter artwork, and integrate images and original artwork into publishable illustrations. I find the Excel spreadsheet an effective tool for illustrating via charts and graphs. I have been using the speech function of Word to review writing and also for recreational reading! Nice. It even lets me alter the voice.

Cons
OneNote is less useful than Note. I find SharePoint, Microsoft Teams, Yammer, and Outlook software programs that I don't need. I particularly dislike Outlook and prefer to work via free email services, instead. I would appreciate the option to strip away features that I don't like or use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Power Pack of Enterprise Security Features and Seamless Integration with Office Tools

Used daily for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

Security is the major benefit of any Microsoft Product, Starting from setting the basic permission for email to configure the productivity suite products like Word or Microsoft based on the user permission is easy to handle in Office 365 compare to other products. Also, the Microsoft Teams allows integration with other popular enterprise product suites or apps JIRA and enables the smooth integration

Pros
Office 365 is the collection of all the well known Microsoft Collaboration and Productivity suite of tools that makes the business simpler and powerful without compromising the security. Starting from outlook email access to office tools like Word/Powerpoint it is easy to configure based on the user settings and allows to host the enterprise application through comp portal. Specifically, the support for mobility is amazing. It allows me to configure the office email setup without any additional work based on the rules set by the administrator.

Cons
One of the major drawback is, it will not allow work properly if you have more than one office 365 accounts. In my case, My client and my organization both are started to use the Office 365 as the primary hosting platform. And most of the cases, it will request me to delete any of the other accounts and I need to re-configure to check the other email. Switching between the accounts is not easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Jeanne Crosslin

50/50

Used daily for 1-2 years
Reviewed 2019-01-19
Review Source: Capterra

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pros
SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Cons
OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Office 365 pricing

Starting from
$6/month
Pricing options
Free trial
Subscription
View Pricing Plans

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 features

Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Document Management
Document Storage
File Management
Search Functionality

API (252 other apps)
Access Control (192 other apps)
Activity Dashboard (143 other apps)
Customizable Branding (140 other apps)
Drag & Drop Interface (152 other apps)
Permission Management (171 other apps)
Projections (127 other apps)
SSL Security (121 other apps)
Third Party Integration (168 other apps)
Workflow Management (116 other apps)

Additional information for Office 365

Key features of Office 365

  • Website creation
  • Office web apps
  • Online meetings
  • Social networking
  • Access files from any device
  • Branded emails
  • Remote mobile data wiping
  • eDiscovery Center
  • Blogs and wikis
  • No additional hosting fees
  • Business-class email
  • File sharing
  • Email and calendars
  • Project-specific mailboxes
  • Instant messaging
  • Voice and video calls
  • PC-to-PC calling
  • Shared calendars
  • Share files internally and externally
View All Features

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.