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Microsoft 365

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Cloud collaboration and file sharing application suite

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Microsoft 365 Pricing, Features, Reviews and Alternatives

Microsoft 365 FAQs

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 has the following pricing plans:
Starting from: $6.99/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Microsoft 365?

Microsoft 365 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Microsoft 365 support?

Microsoft 365 supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Latin


Q. Does Microsoft 365 support mobile devices?

Microsoft 365 supports the following devices:
Android, iPad, iPhone


Q. Does Microsoft 365 offer an API?

No, Microsoft 365 does not have an API available.


Q. What other apps does Microsoft 365 integrate with?

Microsoft 365 integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft OneNote, Microsoft PowerPoint, Microsoft Planner, Microsoft Bookings, OneDrive, Microsoft Teams, Microsoft Word, Microsoft Excel


Q. What level of support does Microsoft 365 offer?

Microsoft 365 offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

Microsoft 365 product overview

Price starts from

6.99

Per month

Flat Rate

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

Key benefits of using Microsoft 365

  • Take email and calendar on business trips, with access from your computer or mobile device.

  • Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

  • Save documents in the cloud and edit them from anywhere.

  • Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

  • Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

    With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Videos

    Not sure about Microsoft 365? Compare it with a popular alternative

    Starting from

    6.99

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    10.99

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Microsoft 365 pricing information

    Value for money

    4.3

    /5

    13.5K

    Starting from

    6.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft 365 features

    Functionality

    4.6

    /5

    13.5K

    Total features

    68

    8 categories

    Most valued features by users

    Collaboration Tools
    Alerts/Notifications
    Search/Filter
    Document Management
    File Sharing
    Document Storage
    Commenting/Notes
    Activity Tracking

    Microsoft 365 users reviews

    Overall Rating

    4.7

    /5

    13.5K

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.78/10
    Rating distribution

    5

    4

    3

    2

    1

    9.6K

    3.3K

    507

    68

    48

    Why do users choose Microsoft 365?

    What would users change about Microsoft 365?

    Pros
    Very positive experience - any successful business would find significant efficiencies and opportunities by moving to 365.
    I love how secure the platform is, the software is easy to navigate. I love the fact that it is accessable worldwide.
    We utilize all that the product has to offer on a daily basis and are quite happy with the product. It helps us manage our business better and provides the tools necessary to communicate effectively.
    Cons
    This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems.
    Sometimes i get logged out and have trouble logging back in. This is very rare but can be confusing and upsetting as everything is on there.
    I hate, hate, hate, hate the fact that you cannot install each app on its own. It is pointless to force people who only need Excel or Word to install EVERYTHING.
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    Andrew B.

    Director of Sales

    Insurance, 11-50 employees

    Review source

    Overall Rating

    Microsoft 365 User Review

    Reviewed 2 years ago

    Transcript

    Andrew B.: Hello, I'm Andrew. I'm a director of sales. I would give Microsoft 365 calendar platform a...

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    Derek M.

    CEO

    Nonprofit Organization Management, 1-10 employees

    Review source

    Overall Rating

    A perfect tool for collaboration that is secure!

    Reviewed 4 years ago

    Transcript

    Derek K.: Hi, my name's Derek. I'm the CEO of a nonprofit and I give Microsoft 365 a five. I think really...

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    Ishmael S.

    Information Technology and Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    "Complete Office Setup, Good and Profitable for Business"

    Reviewed 4 years ago

    My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business. ("There is nothing negative I could honestly say.".) Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business." Please leave your comments if you like and thank you for reading my review.

    Pros

    What I like about Microsoft 365 is how easy it is to install and how quickly I can process word documents, spreadsheets, and power-point presentations. Microsoft 365 is a complete office setup that is cheap and affordable. My lifetime license cost about ten to fifteen American dollars and is good for up to 5 devices. I use Microsoft 365 for my business because it includes many productive applications I like and use daily. For example, it comes with, "Outlook, Excel, Word, PowerPoint, Microsoft Teams, Onedrive, Exchange, SharePoint, In-tune, Access, and Publisher." Plus Microsoft 365 comes with a 30 day free trial so you can try before you buy.

    Cons

    "What I like the least about Microsoft 365 is" To be honest, I have not had any bad experiences using this software in the last two years. If a problem or issue materializes, I contact Microsoft 365 customer service hotline, And they have proven to me to be competent and very professional. They are always ready to assist. Therefore I have no negative comments.

    pm
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    pardon m.

    Consumer Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    the best microsoft 365 ever to use

    Reviewed a month ago

    since i started using it i had no problems and my work is made easy and i can access my files anytime and anywhere

    Pros

    this app is quite amazing,its friendly with and all the options from general to professional are easy and available to use whether on your smartphone or laptop and mostly recommend it to students its very easy and your assessments will be very protected..

    Cons

    the paper size cant be adjusted and you cant use the crop feature because the result wont be the same after..

    JC
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    Jeanne C.

    Law Enforcement, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    50/50

    Reviewed 5 years ago

    I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

    Pros

    SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

    Cons

    OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something...

    CH
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    Christopher H.

    Information Technology and Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great product for us and our clients

    Reviewed 2 months ago

    I’ve used it for several years for work and personal use and plan to continue using it.

    Pros

    There are so many features and services to use in Microsoft 365. It helps us and our clients communicate and work efficiently. It’s rare for Microsoft services and applications to be down.

    Cons

    It feels like admin centers change often. Sometimes the price is a little too high.

    MG
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    Matias G.

    Pharmaceuticals, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    It is still the best solution for a big company

    Reviewed a month ago

    Im very familiar with the tool, and it has a lot of years of evolution, so I fell comfortable, although I do complain now and then.

    Pros

    Broadly used, and understood by most, and still leading the industry on this topic.

    Cons

    The amount of options and configurations might generate confusion between users, on who did what.

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