Microsoft 365 Pricing, Features, Reviews & Comparison of Alternatives

Microsoft 365

Cloud collaboration and file sharing application suite

4.64/5 (11,647 reviews)

Microsoft 365 overview

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.
www.office.com

Pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Czech, Danish and 17 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
Microsoft 365 screenshot: Microsoft Word is included in Office 365 subscriptionsIntroducing Office 365 Business!Microsoft 365 screenshot: Microsoft Excel is included in Office 365 subscriptionsMicrosoft 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptionsMicrosoft 365 screenshot: Microsoft Outlook is included in Office 365 subscriptionsMicrosoft 365 screenshot: Microsoft OneNote is included in Office 365 subscriptionsMicrosoft 365 screenshot: Skype for Business is included in Office 365 subscriptionsMicrosoft 365 screenshot: Desktop applications are available for Windows and MacMicrosoft 365 screenshot: Users can access and edit their documents offline through the desktop applicationsMicrosoft 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also availableMicrosoft 365 screenshot: Mobile apps are available for both smartphones and tablet devicesWhat you get with Office 365 Business Premium​

Microsoft 365 user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.5
  4.3
Mir Fida Nadeem

Suitable package application software for small to large scale business

Used daily for 2+ years
Reviewed 2020-02-27
Review Source: Capterra

Overall we are very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

Pros
Office 365 is the most beneficial package for our small business IT company. Including top-rated desktop applications Word, Excel, Powerpoint, Outlook, Access, OneNote, One drive ..etc all are tools increasing daily projects productivity and efficiency. One of the fantastic features is that it's also available with a web cloud app and mobile app, making team collaboration available anywhere. Some Educational organizations can get free of cost features for staff and students to boost learning using technology.

Cons
Minor bugs occur rarely. Pricing is but high for initial and beginning level business and office. But in the long run, it's is useful if all of the apps and features are utilized to full capacity. The PowerPoint interface can be made easier and more user-friendly. Word has some difficulty handling a hundred pages large project docs and often messed up formating. One Drive synchronization and naming could be better. For Startups, I think the libre office provides a budget-level choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manuel Iglesias Brocos

Great productivity suite but you need to get used to it

Used daily for 2+ years
Reviewed 2021-02-25
Review Source: Capterra

I definitely recommend it for three reasons: one, the office tools are the best in their category (Word, PoerPoint, etc...); two, it is not expensive compared with other subscription services ((I pay around 15 euros a month); and three, it is improving and adding more features and tools all the time. Despite same flaws, it is a very good deal.

Pros
It offers a lot. It is not only about the apps that we all know (Word, Excel, PowerPoint). It is also about task management with To Do and Planner. Robust document sharing with Sharepoint, drawing with Whiteboard (awesome tool) or managing your email with Outlook. The range of tools that Microsoft offers for the 365 subscription is simly astonishing and it gives you pretty much all you need for the day to day management of your work.

Cons
Log in management is an issue with Microsoft. You sometimes get logged off for no reason and then your password is not recognized. You have to dig into the customer service forums to find solutions. As customer service is nonexistent, you are on your own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Brosseau

Good Feature Set but Still a Ways to Go

Used daily for 2+ years
Reviewed 2019-04-09
Review Source: Capterra

I believe that most companies signing up with Microsoft for email get an attractive deal for Office 365 as an included package. That makes the offering worthwhile. The office tools online are getting better but still have a ways to go. Online access and collaboration is worth the extra cost for Office 365 but just don't expect to have it transform your life completely.

Pros
The cloud availability and collaboration capabilities are definitely the best features of Office 365. It's nice to be able to access email, files and my tools from any device anywhere. That gives me freedom to not have my laptop with me in every situation. I love the ability to share and collaborate on documents with teammates and have a central location for us to all share files and ideas.

Cons
The tools are just not robust enough yet and in the case of SharePoint and Teams, they are downright clunky. We have all been spoiled over the years with the excellent products Microsoft has developed for their Office platform. The many generations of these products have given us business tools that we legitimately could not do without. Power Point is very good, Word is excellent, and Excel cannot be be beaten. However, their cloud counterparts still fall noticeably short of the client offerings. Yes, you can choose to edit your online doc in the client version but you actually must to access some of your favorite functionality. That is irritating and you find yourself just defaulting to the client if you feel like you have even marginally heavy lifting to do. SharePoint and Teams, in my opinion, are great ideas that don't yet have a positive user experience to make them must-have tools.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Robyn Harker

Microsoft 365 has all you need in one software.

Used daily for 2+ years
Reviewed 2021-02-18
Review Source: Capterra

I use Microsoft 365 on my Windows laptop at home and the go as well as on a Windows desktop while working on campus as a student. I also occasionally use the mobile version of the apps on my Android phone. I first got introduced to this software as a first-year student at University. The software suite was part of my registration package. Before then I didn’t see the need to pay for it but to my surprise, now I can't live without it. The templates that come with the apps make aesthetically pleasing documents as simple as clicking a button. Microsoft 365 subscription made it much easier to do the dreaded group assignments as Microsoft has made it easy to collaborate simultaneously in PowerPoint and Word. Another bonus for me was that I didn’t have to carry my laptop with me every day to campus because when I needed to work there, all I had to do was log into my account on any of the campus desktops and immediately have access to my work. Now that I’m not a student anymore, unlike before, I am now more than willing to pay the annual subscription fee.

Pros
The suite has everything you need to start and run your business, even during a pandemic. Ease of access to your work wherever, whenever. Real-time collaboration with others in PowerPoint and Word. Access to your all-time favorites like PowerPoint, Word, Excel, and many other apps all in one subscription. No additional cost for updates. 1TB cloud storage

Cons
Lacks when it comes to customizability. Mobile features have some limitations. The Mobile version isn’t as intuitive as the desktop version Its subscription base prompts you to keep paying in perpetuity.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Oscar Avelar

Office 365 - Good for general use

Used daily for 2+ years
Reviewed 2021-02-04
Review Source: Capterra

We liked a lot. We managed to unify all the administration of licensing, mail and storage in a single tool which helped us save money.

Pros
The storage it gives is superior to others for both cloud storage and mail, this has been one of the things that made us acquire the complete suit.

Cons
The integration with third parties has not been the same as with our previous provider, which was Gsuit. The ease of having an account for everything and being able to share with clients was degraded a bit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Microsoft 365 pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
View Pricing Plans

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Microsoft 365 features

Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Document Management
Document Storage
File Management
Search Functionality
Version Control

API (354 other apps)
Access Control (258 other apps)
Activity Dashboard (223 other apps)
Customizable Branding (192 other apps)
Data Import/Export (163 other apps)
Drag & Drop Interface (195 other apps)
Permission Management (223 other apps)
Reporting & Statistics (178 other apps)
Third Party Integration (281 other apps)
Workflow Management (170 other apps)

Videos and tutorials

Additional information for Microsoft 365

Key features of Microsoft 365

  • Website creation
  • Office web apps
  • Online meetings
  • Social networking
  • Access files from any device
  • Branded emails
  • Remote mobile data wiping
  • eDiscovery Center
  • Blogs and wikis
  • No additional hosting fees
  • Email and calendars
  • PC-to-PC calling
  • Business-class email
  • File sharing
  • Share files internally and externally
  • Instant messaging
  • Shared calendars
  • Voice and video calls
  • Project-specific mailboxes
View All Features

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.