Microsoft Teams vs Fathom

Zoom Workplace

Google Meet

Webex Suite

Gong.io

Fireflies

Otter

Compare Microsoft Teams and Fathom based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agenda Management

Alerts/Notifications

Annotations

Application Management

Assignment Management

Audio Capture

Auto Framing

Automatic Transcription

Availability Indicator

Backup and Recovery

Calendar Management

Call Conferencing

Call Routing

Call Transfer

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Data Import/Export

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Email Management

Email Reminders

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

Host Controls

Interaction Tracking

Live Chat

Meeting Management

Meeting Notes

Microsoft Outlook Integration

Mobile Access

Mobile Screen Sharing

Multi-Channel Communication

Multi-Participant Screen Sharing

Multi-User Collaboration

On-Demand Webcasting

Online Voice Transmission

Polls/Voting

Presentation Streaming

Presentation Tools

Presenter Control Management

Private Chat

Project Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Notifications

Real-Time Updates

Recording

Remote Access/Control

Reporting & Statistics

Role-Based Permissions

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Search/Filter

Social Media Integration

SSL Security

Surveys & Feedback

Tagging

Targeted/Locked Screen Sharing

Task Management

Template Management

Third-Party Integrations

Two-Way Audio & Video

User Management

User Profiles

Video Conferencing

Video Layouts/Views

Video Support

Virtual Backgrounds

Workflow Management

Microsoft Teams

Android

Web-based

Windows

iPad

iPhone

Electrical engineer 

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

Associate Software Engineer

Overall MS Teams is a very good software with amazing features and amazing customer support.

Claims Technical Specialist

Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

When video is being used and when a different background is used and when the person moves it looks very fake and weird.

Customer Support Manager

It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.

IT support

Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.

Senior Medical Representative

I like the great number of functionalities in the software. The amount of security built into the software is relieving.

Production Supervisor

It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

Senior Software Engineer

Great integration with other working tools such as calendar, email. Great voice quality when calling.

Admissions Counselor

Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.

The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.

teacher

The most frustrating part is that teams can crash if there are too many people on at once.

Project Manager

It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.

IT Technician 

I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.

Eneering Documentation Administrator

Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.

Social Media Manager

Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.

In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.

Field Service Coordinator

Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.

Microsoft Teams screenshot: Conversations can be carried out to collaborate, with message flagging, replies, and @mentions

Microsoft Teams screenshot: Users can collaborate and comment on files

Microsoft Teams screenshot: The planner allows users to manage and track tasks

Microsoft Teams screenshot: Files can be shared, stored, and managed

Microsoft Teams screenshot: Contacts can be managed, and contact availability is indicated

Microsoft Teams screenshot: A range of apps can be integrated with Microsoft Teams

Microsoft Teams screenshot: Video meetings can be held through Teams

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

Otter is a transcription software designed to help businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The AI-enabled solution allows organizations to record, organize, and save voice notes and interactions in a centralized repository.

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes. 

Action Item Tracking

AI/Machine Learning

Alerts/Escalation

Call Management

Call Recording

Call Tracking

Call Transcription

Chat Transcript

Chatbot

Code-free Development

Configurable Workflow

Conversation Intelligence

Customizable Branding

Data Entry

For Sales Teams/Organizations

Multi-Language

Natural Language Processing

Notes Management

Playback Controls

Predictive Analytics

Real-Time Analytics

Real-Time Data

Reminders

Reporting/Analytics

Sentiment Analysis

Single Sign On

Speech Recognition

Speech-to-Text Analysis

Templates

Timecoding

Fathom

It is simple to use and the notes I get back are wonderful, useful and actionable. Customer support has been amazing, very responsive.

Founder

The new notes feature where you can change the format of the notes entirely with a click of the button (change templates) is outstanding. And the Zapier integration is great.

Consultant

Easy to turn off if not appropriate to record that particular Zoom call. The transcription process is amazing and even picks up soft-spoken individuals and those who may have a strong accent.

Executive Director

Excellent AI TOOL and the customer service has been excellent as well. Super fast answers from the team and very easy to use.

Owner

I'm afraid the rug will get ripped out from under me and I'll have to pay to access my files some day.

User Experience

Effortuiously recorded meetings created quick and easy-to-digest summaries and allowed me to share recordings with clients in one click. It seems so obvious, and yet it's so brilliant.

Every time I've contacted support they've been real humans and very helpful. I love that it integrates with Zoom and starts when I start my call.

I love the meeting summaries. They are exquisitely helpful for my clients because so much comes up in our calls that it's hard to be present and take notes that make sense.

Content Marketing Manager

The tool itself is pretty easy to use and the team is responsive to feedback and questions.

owner

Fathom is easy to use and eliminates the need for me to frantically take notes during Zoom calls. The transcription function is nearly perfect.

CFO Analyst

It has been great, I had issues at first but customer service really helped, and came out pretty quickly.

Microsoft Teams vs Fathom Comparison (2026)

Microsoft Teams vs Fathom Comparison (2026)

Microsoft Teams

Fathom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives