Microsoft Teams vs Zoom Comparison

Both Microsoft Teams and Zoom offer free versions of their products, in case you want to take them both for a spin to compare.

If you don’t already have a Microsoft Office 365 subscription, a free version of Teams is available for small businesses, freelancers, or smaller teams inside an organization. The free version of Microsoft Teams offers most of the same overall features as the paid version, with caps on the number of participants and storage size.

The paid version of Microsoft Teams allows for meeting recording and many more admin features such as managing users and apps. This version is available as part of a Microsoft Office 365 subscription and starts at $5 per month.

Zoom’s free version also offers most of the same features as the paid version.

With the free version, you can meet with up to 100 participants and have an unlimited number of one-on-one and group meetings, but the meeting length cap is 40 minutes.

Zoom’s paid version starts at $14.99 per month and offers the capability to meet with more people, access its API, have more storage, and have a personal meeting ID.

Both Microsoft Teams and Zoom receive high user reviews overall.

Sixty-six percent of our Zoom reviews came from small business owners, 16% came from midsize businesses, and 18% came from large businesses.

Forty-six percent of Microsoft Teams reviews came from small businesses, 20% came from midsize businesses, and 34% came from large businesses.

Browse the reviews below to find specifics about what real users think are the pros and cons of each of these products.

At first glance, Microsoft Teams has more features with 67 total features compared to Zoom’s 44. However, more is not always better. What’s important is whether or not a software tool meets your company’s unique needs. Extra features you don’t need can even make the product harder to use.

When it comes to communication and collaboration, both tools could suit either need fairly well. However, Zoom leans more toward the communication side, and Microsoft Teams leans more toward the collaboration side.

Let’s start with what both tools offer, then move into what each tool excels at.

Both tools offer video conferencing, two-way audio and video, instant messaging, chat, reporting and statistics, document management, email integration, file management/file transfer, SSL security, API access, and CRM integration.

Because Microsoft Teams leans more toward being a collaboration tool, it offers more archiving and activity tracking as well as data import and data storage management. Teams also offers project planning and project notes, as well as real-time notifications and updates.

As it leans more toward being a communication tool, Zoom offers some features Microsoft Teams doesn’t, such as content management, a content library, customizable branding and customizable templates, video call recording, video streaming, and whiteboard functionality. Zoom is also HIPAA compliant while Microsoft Teams is not.

When it comes to total integrations with third parties, Zoom has the most at 164 while Microsoft Teams has 151 integrations.

As far as the more notable integrations, both platforms allow integration with GitHub, Microsoft 365, Trello, and Zendesk.

In addition to those, Zoom offers Box, Dropbox Business, Gmail, Google Drive, Jira, Salesforce Sales Cloud, Slack, and Zapier integrations.