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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video...
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing,...
Jakob B. chose Microsoft Teams
Anjan M. chose Zoom Meetings
Starting from
4
/user
Per month
Starting from
14.99
/user
Per month
4.6
13.6K
9.3K
3.6K
502
53
17
Pros
Pros
Cons
Cons
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User reviews that mention these apps
Steve F.
Telecommunications, 51-200 employees
Used daily for 6-12 months
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I like the fact we have the ability to share files
The meetings are not as easy to use as Zoom.
Takeisha P.
Information Technology and Services, 10,001+ employees
Used daily for 6-12 months
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A very good step in the way of collaboration and organization. Just need to make some changes in the meeting space.
It is great for sharing and collaborating. No more passing things back and forth through email and hoping you have the most up the date version.
The virtual meetings and events aren't as good as software like Zoom and Adobe Connect.
Derek T.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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Some of our clients utilize Teams for collaboration
OneNote integration is a handy feature I use
Compared to Google Meetings, Zoom, and other web conferencing applications this is not my favorite
Michael A.
Primary/Secondary Education, 10,001+ employees
Used daily for 6-12 months
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It's a chore for doing anything beyond meeting with students. For student meetings, this is the best experience I've had. For assignment management, it's difficult, at best and clumsy at worst.
I like the meetings option on Teams far more than the meetings in Zoom. Probably the best thing about it.
Setting up assignments, taking attendance, and more are cumbersome and hardly intuitive.
Bill M.
Computer Software, 51-200 employees
Used daily for 1-2 years
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delightful user.
easy tool to use and fastest, clearest sounding meetings. much better than zoom.
nothing -i have no complaints. as long as your internet connection is strong.
Anthony T.
Medical Devices, 10,001+ employees
Used daily for 2+ years
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No issues! Love using teams as a collaborative tool.
Combines many functions into one platform. I can communicate with others, facilitate meetings, interact with external software, etc.
Would be nice if they had the same features for meetings as Zoom. But I know it's coming.
Verified reviewer
E-Learning, 1-10 employees
Used daily for 2+ years
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It was challenging at first, but I have gotten used to it. Now, I rarely think twice while using it on a daily basis to chat with staff members or with a particular team (i.e. social committee).
We have to use Teams for work, so it is a quick and efficient way to connect with other staff members through the chat function without having to type formal emails.
It is similar to use compared to Zoom, but I prefer to use Zoom for its whiteboard feature and ease of scheduling meetings with people outside of my organization.
Sadiqa O.
Financial Services, 1-10 employees
Used weekly for 6-12 months
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Once I got past the initial set up Microsoft Teams is great for sharing information and goes way past the capabilities of Zoom and Go-to-meeting.
Great for setting up recurring meetings or meeting on the spot and excellent file sharing capabilities. File share is so important in our industry.
Set up was not as user friendly as say Zoom or Go-to-meetings, other than that it is a great product to use in the days of the Pandemic and internet meetings.
Kevin O.
Education Management, 10,001+ employees
Used other for less than 6 months
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Easy to use but more expensive that Zoom and Zoom is easier and more user friendly esp for global connections.
It has some cool background features but this is a novelty. It is quite intuitive and pleasant to use but I would still say Zoom wins.
Connectivity can be a bit slow despite a strong connection. User costs for bigger meetings are more than Zoom.
Rebecca H.
Higher Education, 51-200 employees
Used daily for 1-2 years
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There is a need to convey information, or to ask questions, without sending (yet another) email and having to wait for a response -- also during meetings, this functions very well. This has worked effectively to set up group chats as well.
We use this to communicate when we need more immediate feedback/information. Easier and more quick than using email.
I did not find this nearly as simple to use as Zoom for setting up remote meetings/calls. More complicated.
Verified reviewer
Marketing and Advertising, 501-1,000 employees
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I will continue to use the free version, but won't pay for anything. I would rather be on Zoom as they continually update their platform and is more familiar to people.
I like how it is easy to download and start using quickly.
I have had multiple meetings held on Microsoft Teams and it just seems more clunky than Zoom. Features are not as easy to find.
Cole W.
Pharmaceuticals, 51-200 employees
Used weekly for 1-2 years
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Very positive. This is easier to use than zoom, which is better for large group virtual meetings.
The most impactful features are those that allow you to share presentations. This is usually seen by screen sharing during a meeting. Screen sharing allows everyone in the meeting to see the presenters screen, which enables the team to visualize material.
What i like least about this software is the need to have microsoft. Some of my colleagues have Macbooks and do not have microsoft on their computers.
Rizwan H.
Wholesale, 51-200 employees
Used daily for 6-12 months
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Has been a huge benefit to all users working from home.
Great messaging tool between individual users, as well as departmental teams. A lot of apps that you can integrate into Teams for ease of use.
A lot more to go in functionality for hosting and participating in meetings. Tools like GoToMeeting, Zoom, WebX, etc have a lot more features.
Kris C.
Management Consulting, 1-10 employees
Used weekly for 1-2 years
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It's ok to use, especially if someone else sets up the meetings correctly, but I'd rather use Zoom.
If someone else sets it up and sends out the correct link, it does work well consistently, great video quality.
If you don't regularly use Microsoft 360 (it's not your default), it is much more difficult to manage (login, have the audio work the way you wanted even if you've set your audio settings multiple times).
Brian N.
Civic & Social Organization, 1-10 employees
Used monthly for 1-2 years
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Overall it is not a bad product to use. I like how it did not cost any extra as it was included in our subscription.
It is included in our subscription for email accounts. Easy to set up the meetings and can have a large amount of people attend the online meetings. There was no time limit.
Some people did not receive the link for the meetings and it was not as easy as Zoom to copy and paste the meeting link.
Linda I.
Retail, 1-10 employees
Used weekly for 2+ years
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The overall experience was amazing. The software runs flawlessly.
This is a great product for setting up meetings especially during Covid. Way better than Zoom or any other product.
The only thing I do not like about the product is how expensive it is. Other than that the product is amazing.
Timo U.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 6-12 months
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While Zoom is elegant and simple to use for video calls with externals. It also can work nicely internally. I feel that Teams is something that big corporates buy, because the big corporate procurement manager gets along with MS sales rep. Smaller organisations and teams would not freewillingly use Teams. I evaluate Google as better in this combined software, but even better would be Zoom+Slack combo.
Well, you can do calls with those people or customers using MS/Outlook as their communications platform. It likely works internally better if you just have calls with colleagues who are all using this.
As an external user, it is inconvenient and I'm missing the simplicity of Zoom. Seriously, why would you invite externals to join in the Team meetings?
Michelle S.
Nonprofit Organization Management, 501-1,000 employees
Used daily for 1-2 years
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I prefer Teams over Zoom, it is easier to use. It is great for chatting and I like the way meetings flow.
I am not a fan of the Teams section of Teams, to me it is not as visually easy to follow.
Lee G.
Religious Institutions, 51-200 employees
Used weekly for 1-2 years
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Such a great jump for our staff! We're relatively still new to using it, but already the impact has been evident. Proactive communication is a must for effectiveness, and Teams allows us to do so easily, in a very trackable way.
This app has revolutionized our organization's ability to collaborate amongst our teams. We have many departments, and Teams has had it so easy to keep all our stuff in one unique place for each one. It's the hub for communication flow, project collaboration, with features like chat, file storage and application integration.
One area of improvement would be the video meetings. It's a great feature, but it needs some tweaking before it's as clean as other alternatives like Zoom.
Aritro B.
Management Consulting, 10,001+ employees
Used daily for 1-2 years
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Overall this is a great product from Microsoft however they need to work on some of the communication aspects and make it better. I would use teams more if it was as user friendly as Zoom.
Syncs all types of Microsoft documents really well and enables our teams including senior leadership to work together remotely
The communication aspects like IM and Calls/Meetings can be better like Zoom or legacy Skype. I don't like the UI and the integration/usability is poor.
Matthew W.
Research, 5,001-10,000 employees
Used monthly for 1-2 years
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During the pandemic most of my colleagues moved to Zoom and Google Docs, but that wasn't an option for many collaborators in the federal government. Teams is a capable stand-in, but its performance is pretty lackluster, especially given the cost of the Microsoft Office suite. If you require the additional security of Microsoft products, I guess this is your only option, but it's not a great one.
It allows collaborators in the federal government to work on shared documents and host meetings when they can't use Zoom or Google Documents.
The video conferencing is as buggy as Skype and the 'real time' editing allows collaborators to 'step on' each other while they're working because of the way the save function works.
Torrie D.
Automotive, 10,001+ employees
Used daily for 1-2 years
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For my use, Teams really offers everything I would need. I can write messages, include gifs or emoji, send files, etc. I appreciate the ability to edit notification settings. It provides a quick and user-friendly way to interact with teammates throughout the day.
I haven't utilized the meetings feature very frequently, so it's entirely possible I don't have my features set up correctly, but the camera angles seem odd compared to Zoom.
Verified reviewer
Education Management, 51-200 employees
Used daily for 6-12 months
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Since moving from Teams to Zoom meetings at school have been revolutionised, and the platform's smooth interface makes toggling hosts, muting/unmuting etc incredibly easy.
Often my Teams bugs out and I cannot take calls from certain colleagues.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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It has been overall really great for internal collaboration, but it's harder to do external meetings and has lower video quality than Zoom.
The chat feature and meeting feature has been a game changer for our organization. Being able to quickly chat and share files, or to hop on a video is seamless.
The video is not nearly as solid as Zoom, and having external registrations is not as easy as Zoom. The video is choppier and seems to have less bandwidth. Additionally,
Charlotte I.
Alternative Medicine, self-employed
Used monthly for 1-2 years
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Some companies I have worked with prefer to use Teams as their meeting software. I have found it easy to use.
I'm used to using Zoom at this point. I like having all of my meetings easily viewable in the Zoom platform. Teams doesn't sync with my practice management software so it makes me work for me, which means I use it only when other companies require it.
Laura B.
Accounting, self-employed
Used weekly for 6-12 months
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Super easy to use for nearly everyone! Great for home use as well as business. Highly recommend!
Microsoft Teams has a bit more functionality...you may not need it.
Rachel H.
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used weekly for 1-2 years
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I prefer Zoom more than alternatives like Google Meet or Microsoft Teams because of its easy-to-understand layout.
Unlike Google Meet or Microsoft Teams, Zoom does not connect to another platform.
Ashish A.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 1-2 years
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Zoom is pretty good for work meetings, online webinars etc. I like how we can easily divide projects and teams in chat.
Interface is a bit confusing compared to other competitors such as Microsoft Teams
Michael R.
Insurance, 201-500 employees
Used monthly for 1-2 years
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Experience has been fine but I do think Microsoft Teams does more
It does what it says it does. It usually isn't too hard to set up and is compatible with all types of computers
The interface is a little bland and could use an update. I also don't like that there is a timer to meetings
David B.
Computer Software, 11-50 employees
Used other for 1-2 years
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before the Microsoft teams I was a very good fan of zoom.
song is very helpful when we work with remote teams. Normally the service is very fast and the video quality is satisfactory
Microsoft teams more functions, initial configuration is little hard for someone who use it for first time
Verified reviewer
Consumer Services, 51-200 employees
Used daily for 6-12 months
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Excellent. It's really a great alternative to Google Meet, Skype, or Microsoft Teams.
Ease of deployment. You can easily use Zoom via the web browser extension, desktop app, and web portal.
Not much. But I don't particularly appreciate that when I maximize the screen when I am in a meeting, it immediately goes to Fullscreen mode on its own.
Matteo T.
Machinery, 201-500 employees
Used daily for 2+ years
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Ho usato con estrema soddisfazione Zoom Meetings per un paio d’anni finché non abbiamo introdotto in azienda Microsoft 365 che comprende Microsoft Teams, l’alternativa Microsoft a Zoom, molto più economica.
L’interfaccia è molto pulita e intuitiva, sia su PC che su smartphone e tablet. Ottima la qualità audio e video e le funzionalità di condivisione schermo.
Non sono riuscito a riscontrare controindicazioni se non il prezzo delle licenze, che ritengo piuttosto elevato se confrontato ai prodotti concorrenti.
Showing original review in Italian. See translation
Verified reviewer
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 1-2 years
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Easy layout, straight forward meetings app
Does not create an environment for more than meetings, nothing similar to slack or Microsoft teams
Daan K.
Entertainment, 51-200 employees
Used weekly for 6-12 months
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The software works really well for both small and bigger groups. Great for friend. As well as work / school.
I think Microsoft teams is slightly better because of the mother company. But both are great.
Timothy J.
Hospital & Health Care, 201-500 employees
Used weekly for 1-2 years
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