Mikogo vs TeamViewer ONE

Webex Suite

Zoho Meeting

HPE MyRoom

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.

HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees.

Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

Annotations

Attendee Management

Brainstorming

Collaboration Tools

Communication Management

Conferencing

Customizable Branding

Desktop/Browser Sharing

Electronic Hand Raising

File Sharing

Live Chat

Meeting Preparation Tools

Mobile Screen Sharing

Multi-Participant Screen Sharing

On-Demand Webcasting

Presentation Streaming

Presentation Tools

Private Chat

Real-Time Chat

Recording

Remote Access/Control

Scheduling

Screen Recording

Screen Sharing

Session Recording

Surveys & Feedback

Two-Way Audio & Video

Video Conferencing

Video Support

Whiteboard

Mikogo

Web-based

Linux

iPad

iPhone

Android

Windows

Basic

Mean Stack Developer

The user interface is not the most logical and appears to be out of date.

HR Associates

Only one time, I have bad experienced regarding dealing with customer support, otherwise no complaint about the product

Big Kahuna

I stopped using this product during my first year subscription for the above mentioned reasons.

Ease of Use

User Interface

Customer Support

Pricing

Mid-size Business

Large Enterprises

Small Business

Freelancers

Zoho Assist

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Supremo Remote Desktop 

SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

System administrator

We are currently in situation when we created support ticket and now  waiting for some working solution or workaround but it takes several weeks and we just sending logs or answering questions.

Lawyer

The IT support was able, via TeamViewer, to quickly help me with the downtime issues while I was away from the office and the city.

Customer assistant

I had to use this application several times over the past few months, we were implementing a new system and thanks to it, I had all the help I needed for the time I needed the support of the new system, which was far away.

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Access Controls/Permissions

Active Directory Integration

Activity Tracking

AI Copilot

AI/Machine Learning

AI Summarization

Alerts/Escalation

Alerts/Notifications

Anomaly/Malware Detection

Anti Virus

Application Management

Application Security

App Management

Asset Discovery

Asset Tracking

Assignment Management

Audio Calls

Audit Trail

Authentication

Automated Routing

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Barcode/Ticket Scanning

Behavioral Analytics

Billing & Invoicing

Build Automation

BYOD Management

Change Management

Chatbot

Chat/Messaging

Client Portal

Cloud Backup

Commenting/Notes

Compliance Management

Compression

Configuration Management

Contact Management

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Visualization

Deployment Management

Desktop Virtualization

Device Auto Discovery

Device Management

Diagnostics Tools

Disaster Recovery

Documentation Management

Document Management

Drag & Drop

Electronic Signature

Email Management

Emergency Notification

Encryption

Endpoint Management

Endpoint Protection

Enrollments/Onboarding

Event Analysis

Event Logs

File Management

File Quarantining

File Transfer

For MSPs

For the IT sector

Help Desk Management

HIPAA Compliant

Incident Management

Inventory Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Kiosk Mode

Knowledge Base Management

Knowledge Library

Knowledge Management

Location Tracking

Maintenance Scheduling

Meeting Management

Mobile Access

Mobile App

Mobile Device Management

Monitoring

Multi-Device Support

Multi-Factor Authentication

Multiple Monitor Access

Multiple User Accounts

Network Provisioning

Reviews for TeamViewer come from a wide variety of industries, including Information Technology and Services (13% of reviewers), Computer Software (10%), and Marketing and Advertising (4%). The most frequent use case for TeamViewer cited by reviewers is remote support (61% of reviewers).

Users and use cases

Reviewers appreciate TeamViewer’s free version for personal use and its flexible pricing options, which they say help reduce IT costs. However, some reviewers find paid plans expensive and report frustration with subscriptions, auto-renewals, and limited free features.

Value for money

The TeamViewer integrations most frequently cited by reviewers are: AnyDesk (a remote desktop product rated 4.2 out of 5 for its integration with TeamViewer) and Microsoft Outlook (an email management product, 4.9).

Integrations

TeamViewer is a remote support tool with key features that include remote access and control, access permissions, screen-sharing, file transfer, mobile device support, and more.

Proprietary

TeamViewer ONE

Chromebook

AnyDesk

Microsoft Teams

GoTo Meeting

Zoom Workplace

RealVNC Connect

RemotePC

Splashtop

GoToMyPC

LogMeIn Pro

UltraVNC

Chrome Remote Desktop

ScreenConnect

Google Meet

BeyondTrust Remote Support

Remote Desktop Manager

Dameware

TeamViewer Remote Access

TeamViewer Business

TeamViewer Premium

TeamViewer Corporate

TeamViewer Tensor

Noticeable lag and latency issues

Review

Unfortunately the software leaves something to be desired because there are times that they have some lags, where the screen freezes at times and navigation is a little slow.

70% of reviewers feel negative about TeamViewer’s lag and latency. Reviewers indicate that remote sessions can suffer from delays, screen freezes, and slow response times, especially with large files or video playback. Users say lag becomes more pronounced with longer sessions, lower-end devices, or unstable internet connections. Some reviewers find that these issues make precise tasks difficult and increase the risk of mistakes. They mention that both the host and client require strong internet speeds to minimize lag, and even then, occasional disruptions persist. Users report frustration when lag interrupts critical work or support tasks.