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TeamViewer

4.6
(11.1K)

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Remote support, remote access & online meetings software

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(25)

TeamViewer Pricing, Features, Reviews and Alternatives

TeamViewer FAQs

Q. What type of pricing plans does TeamViewer offer?

TeamViewer has the following pricing plans:
Starting from: $298.80/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of TeamViewer?

TeamViewer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does TeamViewer support?

TeamViewer supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

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Q. Does TeamViewer support mobile devices?

TeamViewer supports the following devices:
Android, iPad, iPhone

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Q. Does TeamViewer offer an API?

Yes, TeamViewer has an API available for use.

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Q. What other apps does TeamViewer integrate with?

TeamViewer integrates with the following applications:
Salesforce Service Cloud, Microsoft Outlook, Zoho CRM, Jira, Microsoft Azure, Cherwell Service Management, SysAid, Freshdesk, Zoho Desk, Microsoft Enterprise Mobility + Security (EMS), Okta, MobileIron Mobile Management, IBM Security MaaS360 with Watson, NinjaOne, ServiceNow, Dynamics 365 Business Central, Avira Exchange Security, Zendesk Suite

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Q. What level of support does TeamViewer offer?

TeamViewer offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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TeamViewer product overview

Price starts from

298.80

/user

Per year

What is TeamViewer?

TeamViewer is remote support, remote access, and online meetings management software designed to keep people and devices connected; allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world. As a multi-platform and multi-language solution, TeamViewer gives users the flexibility to run on a broad spectrum of devices and operating systems in more than 30 different languages.

Key benefits of using TeamViewer

  • TeamViewer is available in more than 30 languages and supports international keyboards.
  • Manage devices with policy-based settings and view essential device information, even when offline.
  • Instant messaging functionality includes group chats, web-based chats, offline messaging, chat history, persistent chat groups, and customer-initiated chat from service cases.
  • Manage and track incoming tickets with TeamViewer servicecamp, the integrated service desk.
  • See and talk to multiple participants simultaneously in a single video call, and share a computer screen at any time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos
    Webinars

    Not sure about TeamViewer? Compare it with a popular alternative

    Starting from

    298.80

    /user

    Per year

    Free plan
    Free trial
    Pricing range

    Starting from

    29

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    TeamViewer pricing information

    Value for money

    4.4

    /5

    11.1K

    Starting from

    298.80

    /user

    Per year

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TeamViewer features

    Functionality

    4.6

    /5

    11.1K

    Total features

    44

    8 categories

    Most valued features by users

    Reporting/Analytics
    API
    Chat/Messaging
    Reporting & Statistics
    Live Chat
    Monitoring
    Surveys & Feedback
    Alerts/Notifications

    Functionality contenders

    TeamViewer users reviews

    Overall Rating

    4.6

    /5

    11.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.82/10
    Rating distribution

    5

    4

    3

    2

    1

    7.6K

    3K

    400

    43

    26

    Pros
    The VPN feature is amazing i use it with usb redirector and it works great i can control the computer and the usb eith the vpn and usb director yogether i love that feature.
    It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.
    The easy to use application is so simple to learn and navigate. The ability to tackle projects even when your not physically at the office is fantastic.
    Cons
    Occasionally there are errors, we get bumped from a server, or we have to restart a machine locally to re-connect -- but those issues are few & fear between. This is an issue maybe ~2% of the time.
    I tried to cancel last year just be told it was done incorrectly (wasn’t processed by them) not that they admitted this. I was forced to pay a credit agency with the threat of penalties.
    Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.

    Overall rating contenders

    HE
    AvatarImg

    Harlan E.

    Practice Administrator

    Medical Practice, 1-10 employees

    Review source

    Overall Rating

    Give Support , Get support

    Reviewed 2 years ago

    Transcript

    Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for...

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    Greg P.

    Systems and Network Administrator

    Construction, 11-50 employees

    Review source

    Overall Rating

    Teamviewer is awesomesauce

    Reviewed 2 years ago

    Transcript

    Speaker 1: Hi, my name is Greg. I'm a Systems Administrator. I would rate TeamViewer a five out of five...

    AvatarImg
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    Vincent M.

    Security and Investigations, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Remote assistance, No limits!

    Reviewed 8 months ago

    TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

    Pros

    I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

    Cons

    I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

    Vendor response

    Hi Vincent, We are really pleased to know you have chosen TeamViewer for your remote access solution! Thank you for trusting TeamViewer as a powerful tool for helping you. TeamViewer is backward compatible but not upward compatible. This means that you can connect with your current version to devices that are running the same version as yours or older versions. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer

    AvatarImg
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    Maurice M. B.

    Marketing and Advertising, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Affordable Support For Your Remote Teams

    Reviewed a year ago

    I love this platform. Teamviewer was the easiest implementation of remote access and support for devices within my business. On a personal note, I've used it to access my personal computer, and to assist my mother with her technical needs, when I could not get to her. When, in the height of the pandemic, I was forced to allow my team to work in the cloud, we purchased a license, and all of a sudden,...

    Pros

    Teamviewer presents a powerful and stable platform for remote access to computers, regardless of the platform you intend to connect from. In an increasingly connected world, this is your method of connecting to multiple computers within your business. It also doesn't matter the version of your Windows, where Microsoft's Remote Desktop requires the Pro versions.

    Cons

    My main issue isn't a problem, to be quite frank. When using teamviewer on mobile, there are a bit too many finger gestures which are required to mimic different mouse clicks. I figure that learning from the existing gestures on android and iOS might be beneficial

    AM
    AvatarImg

    Akash M.

    Information Technology and Services, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    TeamViewer: Remote Control and Online Meetings To Increase Business

    Reviewed a month ago

    I have had a very positive experience with TeamViewer, using it for both personal and professional purposes. Its reliability and versatility make it an excellent tool for accessing remote computers. From troubleshooting a computer in a different country to sharing files with colleagues, TeamViewer has a comprehensive set of features that make remote access quick and efficient. The user interface is...

    Pros

    TeamViewer is an easy-to-use and efficient remote access solution that I have found very helpful. Its setup process is quick and straightforward, and the user interface is intuitive, making it easy to navigate. I appreciate the added security measures such as two-factor authentication and data transfer encryption, which provide extra protection when accessing sensitive information. One of the best features of TeamViewer is its cross-platform compatibility, as it works seamlessly across Windows, Mac, and Linux operating systems, making it easy to connect with users from different platforms. Lastly, I like the flexibility that TeamViewer offers with its free trial versions for individual users and business plans for more advanced features.

    Cons

    TeamViewer is a user-friendly and secure remote access solution that I highly recommend.

    MA
    AvatarImg

    Mikayla A.

    Automotive, 51-200 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Review for teamviewer

    Reviewed a month ago

    Good

    Pros

    The fact that it makes it easier to connect remotely for assistance pertaining to your pc instead of having to wait for multiple people to come out to assist

    Cons

    That you sometimes wait long for a password

    RT
    AvatarImg

    Raymond T.

    Food & Beverages, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Teamviewer is very convenient to use

    Reviewed 4 months ago
    Pros

    TeamViewer is a powerful remote access program that offers users a simple and effective way to connect to and operate devices from a distance. Its ease of use, high level of dependability, and security make it a top choice for both individuals and corporations.TeamViewer's adaptability is one of its strongest features. It is simple to connect to practically any device because it supports a wide range of operating systems, including Windows, Mac, Linux, iOS, and Android. Additionally, the software enables a variety of connection methods, including as file sharing, online meetings, and remote control, so users may select the one that best suits their requirements.Incredibly user-friendly, TeamViewer has a simple, clear interface that is simple to use.

    Cons

    One of the main issues with TeamViewer is its cost. While the software is free for personal use, its premium versions can be quite expensive, making it less accessible to small businesses and individuals on a budget. Additionally, the licensing model can be confusing, with different features and capabilities being locked behind premium subscriptions.Another potential drawback of TeamViewer is its security....

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