monday.com vs HubSpot Service Hub

Trello

Zendesk Suite

Freshdesk

Wrike

Airtable

Intercom

Compare monday.com and HubSpot Service Hub based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Clockify

Clockify is a time tracking app that helps teams track work hours across projects. For unlimited users, project and client managers can measure employee productivity, track the progress of every project and do all necessary reporting and administration work in one place.

Jira

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Asana

Asana Starter Plan provides growing teams with project management tools to track progress and meet deadlines. The plan includes workflow automation features, custom project templates, forms for standardized work requests, and rules for routine task management. It also offers visualization tools like Gantt and timeline views, plus AI-powered features for status updates and project organization.

monday.com is a construction scheduling software where teams plan, track, and manage projects of any size, from start to finish.

360 Degree Feedback

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Planning

Activity Tracking

Address Book

Advertising Management

Agent Management

Agile Methodologies

Alerts/Notifications

Annotations

Applicant Tracking

Application Management

Approval Process Control

Approval Workflow

Archiving & Retention

Artwork Management

Assessment Management

Asset Categorization

Asset Library

Asset Lifecycle Management

Asset Sharing

Assignment Management

Attendance Management

Attendee Management

Audience Targeting

Audit Management

Automated Scheduling

Automatic Time Capture

Backlog Management

Backorder Management

Bar Chart

Barcode/Ticket Scanning

Batch Processing

Benchmarking

Benefits Management

Bid Management

Billing & Invoicing

Brainstorming

Brand Guidelines

Brand Management

Brand Tracking

Browsing History

Budgeting/Forecasting

Budget Management

Budget Tracking

Business Process Automation

Business Process Control

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Tracking

Candidate Management

Candidate Profiles

Candidate Tracking

Capacity Management

Capacity Planning

Case Notes

Catalog Management

Categorization/Grouping

Change Management

Change Order Management

Channel Management

Charting

Chat/Messaging

Client Management

Client Portal

CMS Integration

Collaboration Tools

Collaborative Development

Color Codes/Icons

Commenting/Notes

Commercial

Commission Management

Communication Management

Compensation Management

Competitive Analysis

Compliance Tracking

Conferences/Conventions

Configurable Workflow

Conflict Management

Contact Database

Contact Management

Content Library

Content Management

Contractor Database

Contractor Management

Contribution Tracking

Cost Estimating

Cost-to-Completion Tracking

Cost Tracking

Cross Channel Attribution

Customer Database

Customer Segmentation

Reviews for monday.com come from a wide variety of industries, including marketing and advertising (11% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for monday.com cited by reviewers is project management (60% of reviewers).

Users and use cases

Some users report that monday.com’s free plan and trial help them test basic features, and reviewers appreciate the flexible pricing tiers for small teams. However, some users say paid plans are expensive and restrictive, especially for individuals.

Value for money

The monday.com integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.7 out of 5 for its integration with monday.com), Gmail (an email management product, 4.7), and Google Drive (a cloud storage product, 4.7).

Integrations

monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.

monday.com

Web-based

iPad

Android

Windows

iPhone

Linux

Free

Basic

Standard

Enterprise

Marketing Manager

The automation features are a huge time-saver, and the customizable workflows helped us tailor monday.com to exactly what our team needed. Plus, it integrates smoothly with other tools we use like Slack and Google Drive.

General Manager

we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member.

Operations Manager

It’s a flexible and powerful platform that helps us organize workflows, improve team visibility, and manage operations more effectively. While advanced setups can require ongoing maintenance, it has been very valuable for keeping our processes structured and centralized.

Instructional Designer

The customizable boards, automation features, and multiple views (Kanban, timeline, calendar, dashboard) allow teams to tailor workflows to their needs.

The automation builder saves time by minimizing repetitive tasks, and its integrations with tools like Slack, Google Drive, and Salesforce improve productivity.

Freelancer

The platform is highly customizable, which means we were able to build workflows tailored specifically to our construction processes, from estimating and pre-construction to active jobsite management and closeout. Whether it's assigning tasks, tracking subcontractors, monitoring materials, or logging daily reports, Monday gives us a clear and visual way to manage everything in one place."

Prior Authorization Specialist

Monday board can be used to share common issues or report new issue, as well as allow bulleteed items to be reviewed and tasks can be eliminated as their being completed.

Quality Analyst

Monday com is has a clean and nice interface which helps to understand the portal better, automation and templates helps in saving setup time which is good.

Manager

Monday.com has a clean, colorful, and visual interface that makes navigating tasks and boards easier than many competitors, lowering the learning curve for new users and teams.

Users can customize their own workplace by adding the necessary subject which makes it much easier to track tasks, priorities, and progress across teams.

Area Sales Manager

The visual automations are also nice where you can set a reminder to be notified when when a task status is changed to urgent etc.

Affiliate Manager

One thing I especially like about it is how we can create boards for our graphics team (and other teams) to see where they are with projects.

Transport Broker

The automation options are revolutionary, automatic status notifications to customers save our dispatch team hours of making manual calls every week.

We’ve been able to use monday.com to support workflows connected to quoting, jobs, clients, and follow-up processes, which makes it valuable beyond just project management.

Professional Development Lead

I would like to see Monday with the ability to have more automated features, allowing others to complete an intake form and have that information automatically fed into the tracker.

Development Associate

I wish they had an option on the automation feature to set a recurring task to the same time each month (ex: "occurs the second Tuesday of every month").

VP of Sales and Estimating

With many customization options, it can take time to structure boards in a way that truly fits the team’s workflow.

Assoc Director AI

You can easily build your workflow and integrate with all the popular platforms (i.e. Figma, Zapier, Google, AI)

Fleet Operations Engineer

I’ve used it to track fleet repairs, launches, sign production, and onboarding progress, and it’s helped keep things clear and documented.

Patient Care Coordinator

Highly Customizable Workflows You can tailor boards, columns, and automations to fit your exact process—whether you're managing marketing campaigns, software development, or HR tasks

It allows me to create projects collaboratively with my team members and makes it easy to see who is working on what and at what stage, while also keeping all the information centralized.

IT Manager

monday.com offers a highly customizable and visually intuitive work management platform using boards, columns, and automation.

Vision Center Manager

The project tracking and reporting functions allow us to identify areas where we need to improve so as to streamline our operations.

Overall, monday.com is a powerful and flexible work management platform that excels at project tracking, team collaboration, and workflow automation.

Consultant

It makes it easy to track projects at a glance, and the flexibility of the boards allows you to adapt it to different workflows quickly.

It can be a little hard to navigate, especially since we use Monday.com for every aspect of our work like clocking in, project management, and calendars."

Help Desk Manager

As a resource who is used for projects in Monday its great to see things laid out and serves as the center point for a weekly meeting to discuss what is coming up.

Graphic Designer  Visual Branding

Monday.com is a flexible platform that helps organize projects, tasks, and team communication in one place.

Accounting Manager

We liked the idea of this to run more reports and accurately track new metrics that we could not do with our accounting system.

Email Marketer

We had out internal objetives for each client and then the external boards with the Content plan and some automations.

Fulfillment Manager

Monday.com streamlines the planning, execution, and billing process of our Marketing team and ad efforts into one place.

VP of Technology

Use the Monday app as an IT Project Management tool to keep my team organized and to not let projects fall through the cracks.

Administrative Specialist

We currently do not use it anymore as our tax management software does the same thing, so we did not need the additional platform to track this same information.

IT Administrator

i also love the automations where it allows us to automate emails directly set other processes into motion.

It is very customizable, but that also means maintaining boards, automations, and integrations can take a lot of ongoing attention.

I use monday.com for my O&P lab to track and manage fabrication and client status.

Director of Operations

I use it to delegate tasks for each property we work with to make it clear what needs to be done and my whom.

Mechanical Engineer

It centralizes all our tracking needs in one place, so there's no need to use separate programs. Once I got the hang of navigating the platform, it became a very useful and efficient tool for staying organized and on top of tasks.

Build custom boards, columns, and workflows to fit any process, not just standard project management.

Sorting Lead

The one pet peeve I would have with monday.com is that when multiple workstations are accessing the same view and make changes to the data at their station, this change isn't necessarily reflected in the same view at other workstations.  

monday.com vs HubSpot Service Hub Comparison (2026)

monday.com

HubSpot Service Hub

Overview

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Pricing

User reviews

Key features

Integrations

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