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OnBoard Logo

End-to-end merchant onboarding and compliance platform

Table of Contents

OnBoard - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

OnBoard overview

What is OnBoard?

OnBoard by MVSI is an end-to-end merchant onboarding and compliance platform designed for regulated payments, fintech, and financial services. It unifies digital onboarding, KYB, KYC, AML screening, risk decisioning, underwriting, and ongoing customer due diligence (OCDD) in a single system, enabling faster, more secure, and audit-ready onboarding workflows across jurisdictions.

The platform supports organisations operating in complex regulatory environments by embedding compliance and risk controls directly into onboarding workflows, rather than treating them as disconnected checks. Configurable onboarding journeys, drag-and-drop Smart Forms, dynamic contract generation, and fully white-labelled experiences allow teams to design compliant, brand-aligned onboarding processes while reducing friction for customers.

OnBoard applies KYC, KYB, AML, underwriting, and risk decisioning consistently from initial verification through ongoing monitoring, with real-time data ingestion from commercial data providers, webforms, and internal data sources. Automated decision engines and workflow routing reduce manual effort, improve accuracy, and support scalable onboarding operations across payments, lending, and financial services use cases.

Open APIs enable integration with third-party systems and data providers, supporting reporting, auditability, and operational visibility. AML on Demand extends the platform with expert-led verification services, delivering scalable, multilingual KYC, AML, KYB, OCDD, and remediation support across global jurisdictions, fully integrated into OnBoard workflows.

By combining intelligent automation with embedded compliance and expert operational support, OnBoard helps regulated organizations onboard merchants efficiently while maintaining regulatory control and audit readiness as they scale.

Key benefits of using OnBoard

  • It helps businesses streamline the entire customer onboarding journey with one easy-to-use platform, from acquisition and verification to ongoing management and scaling.
  • The platform enables managers to boost conversion rates and minimize drop-offs with digital offer generation, real-time analytics, and integrated digital signing for a streamlined experience.
  • Teams can simplify compliance and risk management with automated KYC, KYB, AML, and customizable decision engines tailored to any jurisdiction or risk profile.
  • Operators can automate risk assessment, ongoing compliance checks, and workflow routing across departments.
  • Starting price


    Alternatives

    with better value for money

    OnBoard’s user interface

    Ease of use rating:

    OnBoard reviews

    Overall rating

    4.7

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    1

    0

    0

    0

    OnBoard's key features

    Most critical features, based on insights from OnBoard users:

    Onboarding
    PEP screening
    Compliance management
    SSL security
    Secure data storage
    Identity verification

    All OnBoard features

    Features rating:

    Activity dashboard
    Real-Time reporting
    Fraud detection
    User management
    Alerts/Notifications
    Third-Party integrations
    Task management
    Background screening
    Liveness detection
    Mobile access
    Monitoring
    Multi-Language
    Operational risk management
    Policy management
    Predictive analytics
    Prioritization
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Liquidity Analysis
    Lifecycle management
    KYC compliance
    IT risk management
    Issue management
    ISO compliance
    Investigation management
    Internal controls management
    Incident management
    Geolocation
    Forms management
    Contact database
    Workflow management
    Watch list
    Vendor management
    To-Do list
    Templates
    Task progress tracking
    Single sign on
    Self Service Tools
    Search/Filter
    SARs
    Role-Based permissions
    Risk scoring
    Risk reporting
    Risk management
    Risk assessment
    Risk analysis
    Risk alerts
    Response management
    Reputational risk management
    Reporting/Analytics
    Reporting & statistics
    Reminders
    Regulatory reporting
    Real-Time notifications
    Consent management
    Configurable workflow
    Compliance tracking
    Communication management
    Commenting/Notes
    Collaboration tools
    Client tracking
    Client management
    Client database
    Checklists
    Case management
    Behavioral analytics
    Behavior tracking
    Authentication
    Audit trail
    Audit management
    Archiving & retention
    Approval process control
    API
    AML compliance
    Alerts/Escalation
    AI/Machine learning
    Address validation
    Activity tracking
    Access controls/permissions
    Form builder
    For financial institutions
    Financial risk reporting
    Enterprise Risk Management
    Email management
    Electronic signature
    Electronic forms
    Duplicate detection
    Drag & drop
    Document management
    Document generation
    Digital signature
    Data verification
    Data security
    Data management
    Data import/export
    Data capture and transfer
    Dashboard
    Customizable templates
    Customizable reports
    Customizable fields
    Customizable branding
    Customer engagement
    Customer database
    Customer data management
    Credit Risk Management

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    OnBoard support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    In Person
    Live Online
    Documentation

    OnBoard FAQs

    Q. Who are the typical users of OnBoard?

    OnBoard has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does OnBoard support?

    OnBoard supports the following languages:
    English, Czech, Danish, Finnish, French, German, Hungarian, Italian, Latvian, Norwegian (Bokmal), Romanian, Spanish, Swedish, Dutch


    Q. Does OnBoard offer an API?

    Yes, OnBoard has an API available for use.


    Q. What level of support does OnBoard offer?

    OnBoard offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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