Onehub vs Firmex Virtual Data Room Comparison

OneHub makes it easy to organize our virtual data room and to constantly revise it. The platform is also very good at managing user access at different levels. Of particular value are the daily emails that I get whenever someone accesses the data room and what they look at; it is a great way to gauge an investor's interest and focus. If I'm not seeing an investor accessing the data room, I know that they are not that interested, and vice versa. It's also a good way of keeping existing investors engaged because they get notice of new uploaded docs and visit the data room.

Some outside users have had trouble accessing the data room from their work emails, and I've had to send them access via their personal emails. I think this is caused by firewall restrictions on their end.

I very much like the 'click-agreement' option, very useful as an NDA type agreement on due diligence type data room setups.

Nothing comes to mind. We are not using any integration functionality at the moment.

I researched the moderate cost end of the virtual data room market carefully when I first started using OneHub about five years ago. It stood out from the competition at the time - and still does. It has solid VDR features, including access tracking, watermarking, notifications, access restrictions. It all works flawlessly. If a client user is already on someone else’s OneHub Implementation, they can use their existing account with the access added.

I have only had two issues ever. One is that notifications would sometimes go out to users (sell-side clients and buyers) that I did not realize. I got that corrected. I initially used an even-lower cost version of OneHub that piggy-backed off DropBox. While the interface was good (the same as the standard version), it did not work well on the backend, frequently disconnecting from the Dropbox storage at inopportune moments. They dropped that version which, I suppose, was a technical challenge. I switched to the standard version and have been very happy. The issues we had were totally unique to the Dropbox version.

The ability to replace a traditional file cabinet online

1. The inability to color code files 2. The inability to make files “Favorite” and have them up top 3. The inability to send document links from the app 4. I wish there was a plan room I could share with clients

We use this software as a client portal. It's very easy to upload / share files with clients and receive files. We also use it for a subscription service we offer for educational content and all our clients say it's much easier than a fully built out website as far as finding and downloading files.

I wish there was a little more customization - especially within their data store rooms.

The easy accessibility for my clients on both the their PC and phone APP. Clients are posting all their tax documents throughout the year as they receive it. Also, they are posting WORD documents with questions to ask me which can wait until time of prepping returns. The email notification feature is a win-win for both my office and my clients. Setting up a new clients with special permissions is done in minutes.

Informing clients where to access their tax information since it's not a daily use of a tool for them.....one solution was to create a link as part of my email signature. Client's using it as their personal storage for data backup......resolution: Billed the client the OneHub annual fees my office pays......Poof!...data gone.

This solution has been a big joy to work with. We know our data is protected and new users take very little time to pick up the software

So far we have experienced minimal issues. For the ones we have had, the customer support was not great