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SmartDraw vs draw.io Comparison (2026)

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SmartDraw logo

SmartDraw

draw.io logo

draw.io

Overview

Make perfect flowcharts, swimlanes and workflows in minutes with easy templates and tools. Integrates with Microsoft Office, Google Workspace, Jira and Confluence.

draw.io is a free diagramming application for creating and sharing diagrams within any web browser, with integration to G Suite/Google Drive & Dropbox

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

6.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

153

5

4

3

2

1

75

56

11

1

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

4.6

773

5

4

3

2

1

469

270

31

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“I primarily work on outdoor events and the ability to bring in a satellite image to then create an event site to scale is HUGE!”
AP

Ashley P.

Associate, Signature Events

“Also, I love having the ability to create new diagrams quickly and efficiently for the many events we host. If you've never used smartdraw then I believe the learning curve will be extremely easy, whether you're creating charts or diagrams; you will be able to easily see your creation and changes immediately.”
DG

Danny G.

Operations Coordinator

“The software produces scaled diagrams showing major architectural features (ie: walls, doors, columns) as well as furniture, and measurements”
CL

Cristina L.

Healthcare Specialist

Pros

“I use it at work for quick diagrams, network layouts and simple workflows, and it’s super fast to drag things around.”
Verified reviewer profile picture

Harshul S.

Senior. Technical Support Specialist for Network Operations

“A few features are hidden in menus and take time to find. When diagrams get big, it can lag a little or feel slow to move things around.”
Verified reviewer profile picture

Harshul S.

Senior. Technical Support Specialist for Network Operations

“It has a user-friendly interface that allows me to map the entire process flow quickly.”
KW

Ketmanto W.

Application Support Engineer I

Cons

“User interface could be more streamlined, I constantly have to hit other tabs to use tools/options that I feel should be lumped together (like editing text, all text editing and formatting options should be together, not under separate tabs).”
JH

Jensen H.

Crime scene technician

“I also found navigating between the lbrary and selections a bit of a pain, wish what I use the most would stay in my selections.”
NL

NANCY L.

Owner

“The only thing I had difficulty with was making symbols display at a specific dimension.”
GH

Gerald H.

Owner

Cons

“There are issues with Linux Lubuntu desktop apps where I can't reopen the Draw.io file based on its extension.”
KW

Ketmanto W.

Application Support Engineer I

“I used to use LucidChart for my diagramming and it was not the most fun to use and did not have a local installation version.”
BC

Bernie C.

CEO

“Export features could be better, and the interface can sometimes feel cluttered with too many options.”
MR

Miroslav R.

Individual Contributer

  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features126
  • 2D Drawing
  • 2D/3D Designing
  • API
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Annotations
  • Appointment Scheduling
  • Architectural Symbol Library
  • Audit Trail
  • Automatic Adjustments
  • Automatic Formatting
  • Bills of Material
  • Brainstorming
  • CAD Tools
  • Change Management
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Component Library
  • Content Library
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Linking
  • Data Visualization
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Dispatch Management
  • Document Embedding
  • Document Management
  • Document Storage
  • Drafting
  • Drag & Drop
  • Drag & Drop Editor
  • Electrical
  • Employee Photos
  • Estimating
  • File Management
  • File Sharing
  • Flowchart
  • For AEC Industry
  • For Architects
  • For Real Estate
  • For Residential
  • For Training/Education
  • Forms Automation
  • Freehand Sketch
  • Gantt/Timeline View
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • Groundskeeping Management
  • Idea Management
  • Ideation
  • Image Library
  • Interactive Elements
  • Job Scheduling
  • KPI Monitoring
  • Labeling
  • Landscape Design
  • Milestone Tracking
  • Mind Maps
  • Mobile Interface
  • Mockup Creation
  • Modeling & Simulation
  • Multiple Projects
  • Multiple User Accounts
  • Network Diagram
  • Offline Access
  • One Line Diagram
  • Org Chart Creation
  • Organizational Charting
  • Parts Management
  • Planning Tools
  • Presentation Tools
  • Process Builder
  • Process Modeling & Designing
  • Project Management
  • Project Planning
  • Project Workflow
  • Publishing/Sharing
  • Quality Control Management
  • Quotes/Estimates
  • Real-Time Data
  • Reusable Designs
  • Risk Assessment
  • Roadmapping
  • Room Visualization
  • Rules-Based Workflow
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Screen Capture
  • Search/Filter
  • Single Sign On
  • Sketching and Annotation Tools
  • Smart Chart Legend
  • Status Tracking
  • Strategic Planning
  • Succession Planning
  • Symbol Library
  • Task Management
  • Task Planning
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integration
  • Third-Party Integrations
  • UI Prototyping
  • User Management
  • Version Control
  • Visual Workflow Management
  • Whiteboard
  • Wiki
  • Wireframe Creation
  • Workflow Management
  • Total features17
  • 2D Drawing
  • 2D/3D Designing
  • API
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Annotations
  • Appointment Scheduling
  • Architectural Symbol Library
  • Audit Trail
  • Automatic Adjustments
  • Automatic Formatting
  • Bills of Material
  • Brainstorming
  • CAD Tools
  • Change Management
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Component Library
  • Content Library
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Linking
  • Data Visualization
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Dispatch Management
  • Document Embedding
  • Document Management
  • Document Storage
  • Drafting
  • Drag & Drop
  • Drag & Drop Editor
  • Electrical
  • Employee Photos
  • Estimating
  • File Management
  • File Sharing
  • Flowchart
  • For AEC Industry
  • For Architects
  • For Real Estate
  • For Residential
  • For Training/Education
  • Forms Automation
  • Freehand Sketch
  • Gantt/Timeline View
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • Groundskeeping Management
  • Idea Management
  • Ideation
  • Image Library
  • Interactive Elements
  • Job Scheduling
  • KPI Monitoring
  • Labeling
  • Landscape Design
  • Milestone Tracking
  • Mind Maps
  • Mobile Interface
  • Mockup Creation
  • Modeling & Simulation
  • Multiple Projects
  • Multiple User Accounts
  • Network Diagram
  • Offline Access
  • One Line Diagram
  • Org Chart Creation
  • Organizational Charting
  • Parts Management
  • Planning Tools
  • Presentation Tools
  • Process Builder
  • Process Modeling & Designing
  • Project Management
  • Project Planning
  • Project Workflow
  • Publishing/Sharing
  • Quality Control Management
  • Quotes/Estimates
  • Real-Time Data
  • Reusable Designs
  • Risk Assessment
  • Roadmapping
  • Room Visualization
  • Rules-Based Workflow
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Screen Capture
  • Search/Filter
  • Single Sign On
  • Sketching and Annotation Tools
  • Smart Chart Legend
  • Status Tracking
  • Strategic Planning
  • Succession Planning
  • Symbol Library
  • Task Management
  • Task Planning
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integration
  • Third-Party Integrations
  • UI Prototyping
  • User Management
  • Version Control
  • Visual Workflow Management
  • Whiteboard
  • Wiki
  • Wireframe Creation
  • Workflow Management

Integrations

  • Total integrations17
  • Amazon EC2
  • Box
  • Confluence
  • Dropbox
  • GitHub
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Word
  • Okta
  • Trello
  • Total integrations6
  • Amazon EC2
  • Box
  • Confluence
  • Dropbox
  • GitHub
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Word
  • Okta
  • Trello

Alternatives

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