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SmartDraw

Diagram tool to draw any type of chart or diagram

Last updated: February 2025

Table of Contents

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SmartDraw - 2025 Pricing, Features, Reviews & Alternatives

What is SmartDraw?

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential and commercial floor plans, organizational charts, CAD and engineering diagrams, electrical designs, landscape designs, network diagrams, app and site mockups, wireframes, and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes, and the app is smart enough to realign and fix drawings as they are being worked on. Businesses can create a custom org chart using a pre-built template, or by drawing it from scratch, and utilize tools such as intelligent formatting, Visio file import, powerful automation, visual simbols, simple commands, and other intuitive tools.

With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw facilitates file storage, sharing, and collaboration. SmartDraw allows users to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and offline, allowing businesses to make diagrams whenever and wherever needed.

Benefits of using SmartDraw

SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.

Starting from

8.25

/user

Per month

Alternatives with better value for money

SmartDraw’s pros and cons based on 114 verified reviews

To identify what users like and dislike about SmartDraw, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 114 verified reviews

Versatile diagram creation

100% of reviewers feel positive about SmartDraw's diagram creation capabilities. Reviewers appreciate the wide range of templates and presets available, which simplify the process of creating various types of diagrams. They indicate that the software is user-friendly, with a drag-and-drop interface that makes it easy to build professional visuals for presentations, documents, and reports. Some users report that SmartDraw is particularly useful for planning and documenting workflows, as well as visualizing complex information. They also value the availability of both desktop and online versions, allowing for flexibility in where they work.

See related user reviews

“Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.”

James Sharp

Risk Director

“It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.”

Gerson Chacón

Arquitectura, Diseño y Desarrollo de Aplicaciones Web

High Cost and Limitations

64% of reviewers feel negative about SmartDraw's value for money/pricing. Some reviewers find it expensive and feel the high cost does not justify the value. They express frustration with the limitations of the free trial and the requirement to pay to access their work after the trial expires. Some users feel disappointed with the overall cost and functionality provided.

See related user reviews

“Furthermore I tried to sign in, figuring I could at least save it online to show my builder the plans and got notified that my trial had now expired and I had to pay if I wanted to access my plans again.”

Takuji Kjelgaard

Director

“I liked this product until the license expired, THEN I couldn't even access my work, I had to PAY to see MY OWN WORK. ”

Todd Ingram

Business Manager

SmartDraw's key features

Most critical features, based on insights from SmartDraw users:

Data Import/Export

4.3

(12)

Drag & Drop

4.5

(13)

Diagramming

4.7

(10)

Data Visualization

4.7

(7)

Brainstorming

3.7

(7)

Templates

4.8

(5)

All SmartDraw features

Features rating:

4.1

(114)

Workflow Management

5.0

(2)

Version Control

3.5

(2)

Third-Party Integrations

4.0

(1)

Task Management

5.0

(2)

Strategic Planning

4.3

(3)

Scenario Planning

4.0

(1)

Project Management

4.0

(2)

Org Chart Creation

4.0

(3)

Modeling & Simulation

5.0

(1)

Milestone Tracking

5.0

(1)

Landscape Design

4.0

(1)

Idea Management

5.0

(1)

Goal Setting/Tracking

4.3

(3)

Flowchart

5.0

(1)

Drafting

4.0

(2)

2D Drawing

4.0

(3)

Design Templates

4.5

(6)

Design Management

4.0

(1)

Automatic Formatting

4.0

(2)

Customizable Templates

4.7

(7)

Dashboard

4.0

(1)

Offline Access

4.5

(2)

File Sharing

5.0

(2)

Collaboration Tools

4.4

(9)

Dispatch Management

(0)

Presentation Tools

(0)

CAD Tools

(0)

Publishing/Sharing

(0)

Quotes/Estimates

(0)

Reusable Designs

(0)

Roadmapping

(0)

Scheduling

4.0

(1)

Scorecards

(0)

Screen Capture

(0)

Smart Chart Legend

(0)

Automatic Adjustments

(0)

Symbol Library

(0)

Architectural Symbol Library

(0)

Template Management

(0)

Appointment Scheduling

(0)

API

(0)

Wireframe Creation

(0)

Document Management

(0)

Desktop Interface

(0)

Drag & Drop Editor

(0)

Employee Photos

(0)

Gantt/Timeline View

(0)

Graphical Data Presentation

2.5

(2)

Groundskeeping Management

(0)

Data Linking

(0)

Interactive Elements

(0)

Job Scheduling

(0)

KPI Monitoring

(0)

Mind Maps

(0)

Mobile Interface

(0)

Mockup Creation

(0)

Network Diagram

(0)

One Line Diagram

(0)

Charting

5.0

(1)

Organizational Charting

(0)

Parts Management

(0)

SmartDraw alternatives

SmartDraw

4.1

(114)

Starting from

8.25

/user

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.1

Value for Money

3.7

Customer Support

3.9

Lucidchart

4.6

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

Asana

4.5

(13.3K)

visit website

Starting from

13.49

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

Quickbase

4.4

(313)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.1

Customer Support

4.3

SmartDraw pricing

Starting from

8.25

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about SmartDraw price and value

Value for money rating:

3.7

Of 22 reviews that provide robust commentary on SmartDraw's price and value, 36% mention it in a positive light.

Some reviewers find SmartDraw to be a good value for money, appreciating its comprehensive feature set at a reasonable monthly price, especially for team use. They mention it as a cost-effective alternative to other tools and highlight its relatively inexpensive nature. However, many users report that SmartDraw is expensive, with some feeling that the high cost does not justify the value. They express frustration with the limitations of the free trial, such as the inability to print or export, and the requirement to pay to access their work after the trial expires. Some users feel disappointed with the overall cost and the functionality provided.

Check .

To see what individual users think of SmartDraw's cost and value, check out the review excerpts below.

“Available at cheap price and can easily replace visio”

Gulshan Kalra

Associate Project Manager

“Excellent value for the money.”

Matthew Vining

Project Engineer

“I tried this for a home project, using the free trial, but you don't find out until you're done that you can't print or export under "free trial", making it functionally worthless. And the only option is to buy a year's license at $120. ”

Keith Schuler

Individual

SmartDraw integrations (11)

Top integrations

SmartDraw support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

Knowledge Base

24/7 (Live rep)

Training options

Videos

Webinars

Live Online

Documentation

SmartDraw reviews

Overall rating

4.1

114

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.64/10

Rating distribution

Pros

“An inexpensive but fantastic software for both network diagrams and any other business and other needs.”

Roberto A.

IT Manager

“There are lots of templates to start with, which makes it a lot easier to get started with this software. I like the integration with popular tools such as Trello and Jira.”

Steve C.

Senior IT Assistant

“I like the assortment of graphics that are available with Smartdraw.”

Hugh M.

director

Cons

“This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.”

Todd I.

Business Manager

“A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.”

Mike A.

Owner

“Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving.”

Diana M.

Owner

Read all reviews

SmartDraw FAQs

Q. What type of pricing plans does SmartDraw offer?

SmartDraw has the following pricing plans:
Starting from: $9.95/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of SmartDraw?

SmartDraw has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does SmartDraw support?

SmartDraw supports the following languages:
Dutch, Portuguese, Hungarian, Finnish, Danish, German, Arabic, Thai, Polish, Turkish, Norwegian (Bokmal), Japanese, English, Spanish, Czech, Russian, Swedish, Irish, Hebrew, French, Korean, Indonesian, Italian, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Q. Does SmartDraw offer an API?

Yes, SmartDraw has an API available for use.

Q. What other apps does SmartDraw integrate with?

SmartDraw integrates with the following applications:
Dropbox Business, Jira, Microsoft PowerPoint, OneDrive, Google Workspace, Trello, Google Drive, Box, WordPress, Microsoft 365, Confluence

Q. What level of support does SmartDraw offer?

SmartDraw offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)