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SmartDraw

4.1
(113)

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Diagram tool to draw any type of chart or diagram

(52)

SmartDraw Pricing, Features, Reviews and Alternatives

SmartDraw FAQs

Q. What type of pricing plans does SmartDraw offer?

SmartDraw has the following pricing plans:
Starting from: $9.95/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SmartDraw?

SmartDraw has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SmartDraw support?

SmartDraw supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does SmartDraw offer an API?

Yes, SmartDraw has an API available for use.


Q. What other apps does SmartDraw integrate with?

SmartDraw integrates with the following applications:
Dropbox Business, Jira, Microsoft PowerPoint, OneDrive, Google Workspace, Trello, Google Drive, Box, WordPress, Microsoft 365, Confluence


Q. What level of support does SmartDraw offer?

SmartDraw offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

SmartDraw product overview

Price starts from

9.95

Per month

Flat Rate

What is SmartDraw?

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential and commercial floor plans, organizational charts, CAD and engineering diagrams, electrical designs, landscape designs, network diagrams, app and site mockups, wireframes, and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes, and the app is smart enough to realign and fix drawings as they are being worked on. Businesses can create a custom org chart using a pre-built template, or by drawing it from scratch, and utilize tools such as intelligent formatting, Visio file import, powerful automation, visual simbols, simple commands, and other intuitive tools.

Key benefits of using SmartDraw

  • SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

  • SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

  • SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

  • SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

  • SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    24/7 (Live rep)

    Training options

    Videos
    Webinars
    Live Online
    Documentation

    Not sure about SmartDraw? Compare it with a popular alternative

    Starting from

    9.95

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    9.80

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    SmartDraw pricing information

    Value for money

    3.7

    /5

    113

    Starting from

    9.95

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SmartDraw features

    Functionality

    4.1

    /5

    113

    Total features

    74

    16 categories

    Most valued features by users

    Collaboration Tools
    Third Party Integrations
    File Sharing
    API
    Drag & Drop
    Data Import/Export
    Workflow Management
    Task Management

    SmartDraw users reviews

    Overall Rating

    4.1

    /5

    113

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.63/10
    Rating distribution

    5

    4

    3

    2

    1

    45

    50

    9

    1

    8

    Pros
    An inexpensive but fantastic software for both network diagrams and any other business and other needs.
    There are lots of templates to start with, which makes it a lot easier to get started with this software. I like the integration with popular tools such as Trello and Jira.
    Your projects are also all saved online, you can access your software and files from any computer with an internet connection.
    Cons
    This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.
    A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.
    Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving.
    AR
    AvatarImg

    Verified reviewer

    Financial Services, 5,001-10,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    BizzDesign is the best diagramming tool I've used

    Reviewed 3 years ago
    Pros

    This is a heavy duty, feature packed software. Whereas most software with this degree of functionality is usually not intuitive, BizzDesign is. It is incredible for being able to integrated documentation with process flows and diagrams.

    Cons

    The cost is a little high. I think it's worth it overall though.

    TI
    AvatarImg

    Todd I.

    Computer Software, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    They lock you OUT without a subscription

    Reviewed 2 years ago

    I'm frustrated and angry that I'm not able to use my OWN WORK, or even VIEW it!

    Pros

    Loaded quick, and easy to use. But this is NOT why I'm writing this review... The review is for the CONS!

    Cons

    I liked this product until the license expired, THEN I couldn't even access my work, I had to PAY to see MY OWN WORK. They didn't limit the software, they locked you out and away from your work. For this reason I WILL NOT USE this software any longer. I will not have MY WORK held captive by a software producer. This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.

    MS
    AvatarImg

    Mark S.

    Religious Institutions, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

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    Frustratingly buggy, and bad tech support.

    Reviewed 3 years ago

    Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.

    Pros

    The interface would be great if it worked. At the price, it would be a great value, if it worked.

    Cons

    1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround...

    SW
    AvatarImg

    Simon W.

    Construction, 11-50 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

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    Payment Plan a deterrent

    Reviewed 4 years ago

    Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.

    Pros

    Great software for flow charts and process maps. Used extensively for 3 years under a one time license.

    Cons

    Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.

    Vendor response

    Hi Simon, Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right. Anything more, please let us know. Thank you, Chris support@smartdraw.com 800-768-3729 +1 858 225 3300

    GK
    AvatarImg

    Gulshan K.

    Computer Software, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Powerful tool for designing software

    Reviewed 5 years ago

    Over-all experience as per my requirements is good and doing my work done easily and fast.

    Pros

    Very easy to draw flowcharts. Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours. Templates help alot to quickly built mocks.

    Cons

    When I used i didn't find multiple user facility.

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