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Zello vs Orion Voice Platform Comparison (2026)

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Zello logo

Zello

Orion Voice Platform logo

Orion Voice Platform

Overview

Zello is an integrated transportation dispatch solution that helps businesses in hospitality, manufacturing, construction, and other industries streamline communication between field agents and dispatchers. It enables enterprises to store received messages in a centralized database.

Orion helps businesses streamline processes related to voice communication, employee onboarding, task mapping, and more. The platform comes with automated notifications, which facilitate communication during emergencies and allow teams to send help alerts.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

66

5

4

3

2

1

52

11

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

14

5

4

3

2

1

8

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

“In our application we use Zello for Emergency broadcasts and communication so that all team members are acutely aware of what's transpiring.”
SR

Samuel R.

Intensive Housing Based Case Manager

“This software is great to talk to a friend, or a team of coworkers, making voice, text and image sharing simple and fast.”
SR

Samuel R.

Intensive Housing Based Case Manager

“Also allows for text messages.”
NO

Nikki O.

Team Lead

Pros

Not enoughreviews yet

Cons

“If you have no internet or cell phone signal, you are dead.”
RS

RICARDO S.

Sales Representative

“Not being able to add addresses inside the zello map to get ETAs, instead you have to jump over to google maps”
AM

Anthony M.

Director

“In some of our territory locations, cell phone signal is very low.”
LS

Lisa S.

Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review7 years ago

Key features

  • Total features25
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audio Calls
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Data Import/Export
  • Discussions/Forums
  • Dispatch Management
  • Email Alerts
  • Emergency Dispatch
  • Employee Communities
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
  • File Sharing
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Messaging
  • Historical Reporting
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Mass Notifications
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Performance Metrics
  • Project Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Transcripts/Chat History
  • Two-Way Communication
  • User Management
  • Video Conferencing
  • Workflow Management
  • Total features55
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audio Calls
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Data Import/Export
  • Discussions/Forums
  • Dispatch Management
  • Email Alerts
  • Emergency Dispatch
  • Employee Communities
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
  • File Sharing
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Messaging
  • Historical Reporting
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Mass Notifications
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Performance Metrics
  • Project Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Transcripts/Chat History
  • Two-Way Communication
  • User Management
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrationsN/A
  • IFTTT
  • Salesforce Sales Cloud
  • Total integrations2
  • IFTTT
  • Salesforce Sales Cloud

Alternatives

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