Zimbra Collaboration Suite vs Capsule

Gmail

Google Workspace

Microsoft Outlook

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools. Zimbra community provides a private social networking space and online community, a place for customer support, with online knowledge bases and other helpful documentation.

Access Controls/Permissions

Activity/News Feed

Blogs

Calendar Management

Collaboration Tools

Communication Management

Conferencing

Contact Management

Content Management

Email Management

File Sharing

Group Management

Inbox Management

Live Chat

@mentions

Mobile Access

Multiple User Accounts

Real-Time Chat

Real Time Editing

Reporting/Analytics

Response Management

Screen Sharing

Task Management

User Profiles

Video Conferencing

Open Source

Zimbra Collaboration Suite

Web-based

Microsoft Exchange

Professional Edition

Standard Edition

Director

Administratively, it was more expensive than other available suites for schools.

ICT Manager

We decide to use Zimbra Collaboration Suite for testing functions and for use email system on production platform.

IT manager

You would need a professional installation to get the Zimbra to run efficiently on your Server

Manager - Group MarCom

The product loads very quickly and provide you with standard email functionalities.

IT Planning

Also, the cost if the licenses is cheaper than other options like Exchange.

Back then w had storage issues which I believe had something to do with the package our company has purchased.

Email was backed up frequently and could use the backups whenever we wanted.

The cost is one of the pros of Zimbra, specially if you need only the mail server.

we used to send the bill to all the clients and work well

Zimbra work fantastic, is very stable and well suited for relays server.

Freelance 

The assistance is kind, punctual and courteous and their salesmen are very good.  

Graphic Designer

My team and I use Zimbra for email and scheduling meetings.

All the other providers tie you into their ecosystems and bundle features that you might simply never use.

Technician

The application for mobile devices has some flaws, among them, the loading of some thumbnails of the files that take a while.

Team Leader

Office Manager

DevOps Engineer

Zimbra's documentation tends to be scattered, and when you do find it, you'll see that Zimbra makes its own little versions of every open source product it uses.

Infrastructure Lead 

intern

Zimbra is a BSP hosting partner because of its flexible deployment and virtualization readiness.

Vmware Vsphere and KVM hypervisors are also fully supported.

When it worked, Zimbra provided our users with a decent experience that wasn't completely replicated once we switched away from it.

Volunteer Relations Coordinator

There aren't too many features within Zimbra, either, as compared to competitors such as Outlook.

Quantitative Analyst

It is somewhat unpolished and could produce strange from-end errors, but besides that there is not much to complain.

We can use Zimbra desktops to obtain Zimbra experience.

Sync your Google, Yahoo!, and Outlook calendars.

Administrative assistant

Due to the product being open source, who defines the support is the person who implemented the software.

In addition, unlike other email companies, Zimbra's technology never locks me out.

Easily collaborate with your team and share documents.

I find it easy to use, and I like some of the features that they overall, but overall I don't find it the best email software out there.

Email

Mobile Device Compatibility

Customer Support

Pricing

Integrations

Features

Team Collaboration

Email and Collaboration

Stability

Small Business

Mid-size Business

Freelancers

Large Enterprises

Zimbra

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Assignment Management

Budgeting/Forecasting

Business Process Automation

Business Process Control

Calendar/Reminder System

Calendar Sync

Call Logging

Campaign Management

Client Management

Commenting/Notes

Configurable Workflow

Contact Database

CRM Integration

Customer Database

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Synchronization

Data Visualization

Deadline Management

Document Management

Document Storage

Drag & Drop

Email Campaign Management

Email Marketing

Email Templates

Email Tracking

Event Triggered Actions

File Management

Forecasting

For iPad Devices

Forms Management

For Real Estate

For Small Businesses

For Startups

Generative AI

Graphical Data Presentation

Interaction Tracking

Kanban Board

Lead Capture

Lead Distribution

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

List Management

Marketing Automation

Mobile App

Monitoring

Multi-Currency

Multiple Projects

Opportunity Management

Performance Metrics

Pipeline Management

Pipeline Reports

Predictive Analytics

Progress Tracking

Project Planning/Scheduling

Project Tracking

Project Workflow

Prospecting Tools

Quotes/Estimates

Real-Time Notifications

Referral Tracking

Reminders

Reporting/Project Tracking

Reporting & Statistics

Role-Based Permissions

Sales Activity Management

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search

Search/Filter

Segmentation

Social Media Integration

Source Tracking

Tagging

Task Progress Tracking

Most reviewers indicate Capsule delivers strong value for money, citing affordable pricing, fair subscription costs, and a useful free version. Some reviewers feel the free plan is limited and mention costs can rise with more users.

Value for money

Reviews for Capsule come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Marketing and Advertising (8%), and Computer Software (8%). The most frequent use case for Capsule cited by reviewers is CRM (50% of reviewers).

Zimbra Collaboration Suite vs Capsule Comparison (2026)

Zimbra Collaboration Suite

Capsule

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives