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Zimbra Collaboration Suite Logo

Zimbra Collaboration Suite

4.4
(91)

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Enterprise collaboration and online community software.

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(16)

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Zimbra Collaboration Suite Pricing, Features, Reviews and Alternatives

Zimbra Collaboration Suite FAQs

Q. What type of pricing plans does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite has the following pricing plans:
Pricing model: Free, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zimbra Collaboration Suite?

Zimbra Collaboration Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zimbra Collaboration Suite support?

Zimbra Collaboration Suite supports the following languages:
English


Q. Does Zimbra Collaboration Suite offer an API?

No, Zimbra Collaboration Suite does not have an API available.


Q. What level of support does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

Zimbra Collaboration Suite product overview

What is Zimbra Collaboration Suite?

Zimbra Community provides a full suite of social tools including blogs and microblogs, forums and wikis, media galleries and video embedding, content editing anf web pages, tags and tag clouds. Use Zimbra Community to set up a personal profile, find people and send friend requests, publish real-time updates on a live activity stream, create events and polls, like statuses and leave comments, receive notifications, use @mentions and hashtags and set up RSS feeds.

Key benefits of using Zimbra Collaboration Suite

Integration with powerful 3rd party tools and applications.

Search expertise with advanced Q&A tracking and reporting. Use content reputation and quality scoring, and badging and points to evaluate content.

Unified messaging integration with Cisco and Mitel to provide instant messaging, visual voicemail, click-to-call and call record history.

Design a social workflow in which community members can pose challenges, suggest ideas and vote on their favorite content.

Social analytics to display community health and effectiveness.

Dynamic content recommendations that connect people to the content they need quickly and tailored network suggestions that help build their personal networks

Email digests that are personalized with content recommendations to keep people better connected

Built with Big Data in mind; Zimbra Analytics data has been designed to make it easy to integrate with business intelligence systems

Ensure privacy and control of your data by running your community on your own premises, or at a trusted partner

Support for groups and subgroups (microsites) that feature configurable themes, layouts, roles and permissions

Basic moderation as well as advanced moderation capabilities for auto-moderation, word and phrase filtering and user banning

Configurable permissions for managing security and access requirements

Reputation management system including crowdsourced abuse reporting; extensible abuse management and reporting

Pre-built integration with Sitecore for web content management, Salesforce.com for customer relationship management, Microsoft SharePoint for document management and support for custom integration with other enterprise software applications

Social network authentication, Oauth and SSO support for Facebook, Twitter, LinkedIn, Salesforce.com, Google, Active Directory and custom solutions

Email integration with all major email servers with support for activity notifications, site-wide emails and daily or weekly digests

Support for localization of all unicode and double-byte characters and right-to-left languages; language packs for system translation in French, Italian, German, Spanish, Japanese and Simplified Chinese; plus support for dynamic translation of user-generated content in all languages supported by Lionbridge (GeoFluent) integration

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Webinars

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Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

4.4
(91)

Starting from

Free

Free plan
Free trial
Pricing range

Starting from

9

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Zimbra Collaboration Suite pricing information

Value for money

4.4

/5

91

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zimbra Collaboration Suite features

Functionality

4.2

/5

91

Total features

22

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
File Sharing
Content Management
Mobile Access
Task Management
Activity/News Feed
Calendar Management

Functionality contenders

Zimbra Collaboration Suite users reviews

Overall Rating

4.4

/5

91

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.96/10
Rating distribution

5

4

3

2

1

46

36

8

0

1

Pros
What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.
Cons
The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.
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Tigran K.

Quantitative Analyst

Financial Services, 11-50 employees

Review source

Overall Rating

Typical email interface

Reviewed 2 years ago

Transcript

Tigran K.: Hi, my name is Tigran, I'm a quantitative analyst and I give Zimbra Collaboration Suite a...

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Justin S.

Senior DevOps Engineer

Information Technology and Services, 201-500 employees

Review source

Overall Rating

Perhaps the worst productivity suite I've ever used

Reviewed 2 years ago

Transcript

Justin: Hi, I'm Justin, DevOps engineer, and I give Zimbra Collaboration Suite one out of five stars....

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Paola M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It is a software that groups several functions allowing communication to be more effective

Reviewed 6 years ago

Thanks to Zimbra I have been able to keep better communication with my teammates and at the same time I have improved my ability to plan thanks to the tools that this software has. It has been a great alternative.

Pros

It has a very intuitive interface that makes this software an easy tool to use. In the same way its installation is very simple. Account with contacts, chat and tasks in addition to their email service. It is available for several platforms. It is accessible in terms of price

Cons

One aspect to improve is the interface design. I think it's somewhat antiquated if we compare it with other software of this type in the market.

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Daniel R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I have used zimbra for almost 2 years and it has seemed a solid app for business mail system

Reviewed 6 years ago

A Personal and Work experience

Pros

It has been very adaptable to the needs of my company because it is open source It has been widely accepted by end users due to the application of web standards, which gives the user more reliability in the system. The administration interface has been very simple and functional when creating users, groups and requirements

Cons

The information filtering tools and emails have many details that have to be improved. The modules for the users themselves to change the password of their account have some problems.

AR
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Verified reviewer

Financial Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Ideal for your standard email requirements with lot of growth potential.

Reviewed a year ago

It was a pleasant experience. We had no much issues. Email was backed up frequently and could use the backups whenever we wanted. There was no advanced tools back then.

Pros

This is a very simple user friendly product which I used only for email communication purposes. The product loads very quickly and provide you with standard email functionalities. Ideal for a company who is not heavily dependent on email communication in my POV.

Cons

We had this implemented some years ago. Therefore, the product could be much better now. Back then w had storage issues which I believe had something to do with the package our company has purchased.

CJ
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Carlos J. D.

Apparel & Fashion, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A very useful e-mail, agenda, and collaboration tool

Reviewed 6 years ago

This is a useful program that solves your communication needs and helps keep you up to date with your emails, your meetings, and your daily tasks

Pros

It doesn't require a program to be installed in your computer, and you can have access to it where ever you need to: Laptop, PC, Tablet, Phone. It can sync your personal calendar in your cell phone and keep you updated about your meetings, Task list, and reminders. You can filter e-mails by folders, and there is also a downloadable local version in case you need to work off-line.

Cons

It does not have a wide variety of themes.

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Nairoby D.

Telecommunications, 5,001-10,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Free email service

Reviewed 5 years ago

I'm no longer at work where I use Zimbra, but I recommend it 100%

Pros

I met Zimbra when in one of my jobs they demanded the use of free software, which I thought was wonderful, I could not participate in the configuration of the service, however my support colleagues did it without knowing anything about the tool, following the manuals and the broad community that it has; the installation was a success, the next step was to provide users with their mail and a brief explanation of its use, but it really was not necessary since the tool was so intuitive that there was not someone who could not use it, we were all delighted with that we could access our mail from any device with Internet access, be able to schedule calendars and meetings, share email folders with other people, synchronize with any email client.

Cons

Few disadvantages you can have of a product like this, perhaps for those who managed the service could be somewhat complicated at the beginning, but not impossible to manage, since there was no interruption of the service at any time.

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