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Zimbra Collaboration Suite Logo

Zimbra Collaboration Suite

Enterprise collaboration and online community software.

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Zimbra Collaboration Suite Pricing, Features, Reviews and Alternatives

Zimbra Collaboration Suite product overview

What is Zimbra Collaboration Suite?

Zimbra Community provides a full suite of social tools including blogs and microblogs, forums and wikis, media galleries and video embedding, content editing anf web pages, tags and tag clouds. Use Zimbra Community to set up a personal profile, find people and send friend requests, publish real-time updates on a live activity stream, create events and polls, like statuses and leave comments, receive notifications, use @mentions and hashtags and set up RSS feeds.

Key benefits of using Zimbra Collaboration Suite

Integration with powerful 3rd party tools and applications.

Search expertise with advanced Q&A tracking and reporting. Use content reputation and quality scoring, and badging and points to evaluate content.

Unified messaging integration with Cisco and Mitel to provide instant messaging, visual voicemail, click-to-call and call record history.

Design a social workflow in which community members can pose challenges, suggest ideas and vote on their favorite content.

Social analytics to display community health and effectiveness.

Dynamic content recommendations that connect people to the content they need quickly and tailored network suggestions that help build their personal networks

Email digests that are personalized with content recommendations to keep people better connected

Built with Big Data in mind; Zimbra Analytics data has been designed to make it easy to integrate with business intelligence systems

Ensure privacy and control of your data by running your community on your own premises, or at a trusted partner

Support for groups and subgroups (microsites) that feature configurable themes, layouts, roles and permissions

Basic moderation as well as advanced moderation capabilities for auto-moderation, word and phrase filtering and user banning

Configurable permissions for managing security and access requirements

Reputation management system including crowdsourced abuse reporting; extensible abuse management and reporting

Pre-built integration with Sitecore for web content management, Salesforce.com for customer relationship management, Microsoft SharePoint for document management and support for custom integration with other enterprise software applications

Social network authentication, Oauth and SSO support for Facebook, Twitter, LinkedIn, Salesforce.com, Google, Active Directory and custom solutions

Email integration with all major email servers with support for activity notifications, site-wide emails and daily or weekly digests

Support for localization of all unicode and double-byte characters and right-to-left languages; language packs for system translation in French, Italian, German, Spanish, Japanese and Simplified Chinese; plus support for dynamic translation of user-generated content in all languages supported by Lionbridge (GeoFluent) integration

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Webinars

Zimbra Collaboration Suite pricing information

Value for money

4.4

/5

81

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zimbra Collaboration Suite features

Functionality

4.2

/5

81

Total features

15

5 categories

Most valued features by users

Access Controls/Permissions
File Sharing
Content Management
Task Management
Contact Management
Calendar Management
Mobile Access
Real Time Editing

Functionality contenders

Zimbra Collaboration Suite users reviews

Overall Rating

4.4

/5

81

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

41

34

5

0

1

Pros
What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.
Cons
The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Overall rating contenders

Overall Rating

Typical email interface

Reviewed 9 months ago

Transcript

Tigran K.: Hi, my name is Tigran, I'm a quantitative analyst and I give Zimbra Collaboration Suite a...

AvatarImg
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Justin S.

System Administrator

Computer Software, 51-200 employees

Review source

Overall Rating

Perhaps the worst productivity suite I've ever used

Reviewed 9 months ago

Transcript

Justin: Hi, I'm Justin, DevOps engineer, and I give Zimbra Collaboration Suite one out of five stars....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Email management from the next level

Reviewed a month ago

Excellent solution. I come from Plesk's mailbox management and the difference is really abysmal .

Pros

A really fluid, convenient, fast and efficient management of email accounts. They have a plan for small businesses, the kickstart, which is perfect for those who have few boxes under management. The assistance is kind, punctual and courteous and their salesmen are very good.

Cons

Often the software from some problem, does not recognize the installed license and may have unwelcome starting settings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great solution for Linux based on-prem or cloud email collaboration suite

Reviewed 2 years ago

The deployment was easy, I was able to easily connect the server to our LDAP server and import all of our users. The migration of content was a bit more difficult due to the nature of our old system, practically nothing supports GroupWise, so we had to migrate one account at a time via IMAP from the old server to the new server.

Pros

It is based on Linux, it can do SSO sign-on with Active Directory, as well as most LDAP based authentication directory services. The web mail is full featured, not a light client. They provide both ActiveSync and CalDAV/CardDAV access, which is important for us as a design company using mostly Mac computers.

Cons

The software itself is great. My only issue was for the few times I needed to reach out to Zimbra/Synacor's support, the response time was a bit slow (1-2 days). I assume if this had been an outage and had called in rather than only email my request, I would've received a faster response.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Limited date and file sharing

Reviewed 22 days ago

It was decent, but outdated for any business that requires file transfers.

Pros

The email function was very easy to use, and it was simple to indicate when an email was high priority.

Cons

The date transfer abilities was awful. Files took ages to upload, and the account had a very limited quota which meant that you couldn't use it to store documents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Working like a Pro with Zimbra Collaboration Suite

Reviewed 3 months ago
Pros

With Zimbra Collaboration Suite you can share your calendars with your colleagues.

Cons

Zimbra Collaboration Suite takes a lot of resources on the server, so it requires a recent server.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zimbra Transition

Reviewed 4 years ago

Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook.

Pros

Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Cons

If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra.

Zimbra Collaboration Suite FAQs and common questions

Q. What type of pricing plans does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite has the following pricing plans:
Pricing model: Free, Open Source
Free Trial: Available


Q. Who are the typical users of Zimbra Collaboration Suite?

Zimbra Collaboration Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zimbra Collaboration Suite support?

Zimbra Collaboration Suite supports the following languages:
English


Q. Does Zimbra Collaboration Suite offer an API?

No, Zimbra Collaboration Suite does not have an API available.


Q. What level of support does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

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