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Zimbra Collaboration Suite

Enterprise collaboration and online community software.

Last updated: January 2025

see alternatives

Table of Contents

Zimbra Collaboration Suite - 2025 Pricing, Features, Reviews & Alternatives

What is Zimbra Collaboration Suite?

Zimbra Community provides a full suite of social tools including blogs and microblogs, forums and wikis, media galleries and video embedding, content editing anf web pages, tags and tag clouds. Use Zimbra Community to set up a personal profile, find people and send friend requests, publish real-time updates on a live activity stream, create events and polls, like statuses and leave comments, receive notifications, use @mentions and hashtags and set up RSS feeds.

Zimbra Collaboration offers a range of messaging and collaboration tools that include the ability to set up a personal cloud with an inbox that integrates with your email, The personal cloud also has voice, task, address book and calendar, files and application sharing abilities. You can use the click-to.call feature, chat and visual voicemail tools in stay connected to team members at all times. Document and folders can be shared instantly over the secure Zimbra platform. Integrate Zimbra with external applications such as Facebook, Twitter, Socialcast as well as apps such as Oracle and SAP.

Benefits of using Zimbra Collaboration Suite

Integration with powerful 3rd party tools and applications.

Search expertise with advanced Q&A tracking and reporting. Use content reputation and quality scoring, and badging and points to evaluate content.

Unified messaging integration with Cisco and Mitel to provide instant messaging, visual voicemail, click-to-call and call record history.

Design a social workflow in which community members can pose challenges, suggest ideas and vote on their favorite content.

Social analytics to display community health and effectiveness.

Dynamic content recommendations that connect people to the content they need quickly and tailored network suggestions that help build their personal networks

Email digests that are personalized with content recommendations to keep people better connected

Built with Big Data in mind; Zimbra Analytics data has been designed to make it easy to integrate with business intelligence systems

Ensure privacy and control of your data by running your community on your own premises, or at a trusted partner

Support for groups and subgroups (microsites) that feature configurable themes, layouts, roles and permissions

Basic moderation as well as advanced moderation capabilities for auto-moderation, word and phrase filtering and user banning

Configurable permissions for managing security and access requirements

Reputation management system including crowdsourced abuse reporting; extensible abuse management and reporting

Pre-built integration with Sitecore for web content management, Salesforce.com for customer relationship management, Microsoft SharePoint for document management and support for custom integration with other enterprise software applications

Social network authentication, Oauth and SSO support for Facebook, Twitter, LinkedIn, Salesforce.com, Google, Active Directory and custom solutions

Email integration with all major email servers with support for activity notifications, site-wide emails and daily or weekly digests

Support for localization of all unicode and double-byte characters and right-to-left languages; language packs for system translation in French, Italian, German, Spanish, Japanese and Simplified Chinese; plus support for dynamic translation of user-generated content in all languages supported by Lionbridge (GeoFluent) integration

Starting from

Free

Alternatives with better value for money

Zimbra Collaboration Suite's key features

Most critical features, based on insights from Zimbra Collaboration Suite users:

Mobile Access

3.7

(9)

Access Controls/Permissions

4.4

(8)

Contact Management

3.6

(7)

Task Management

4.3

(7)

Reporting/Analytics

3.8

(4)

File Sharing

4.0

(6)

All Zimbra Collaboration Suite features

Features rating:

4.2

(92)

Calendar Management

5.0

(1)

Communication Management

4.5

(4)

Content Management

5.0

(1)

Email Management

4.4

(5)

Real Time Editing

4.0

(5)

Video Conferencing

3.8

(4)

Collaboration Tools

3.0

(1)

Screen Sharing

3.3

(6)

Activity/News Feed

(0)

Group Management

(0)

Inbox Management

(0)

Live Chat

1.0

(1)

Multiple User Accounts

(0)

Real-Time Chat

4.0

(2)

Response Management

(0)

User Profiles

(0)

Zimbra Collaboration Suite alternatives

Zimbra Collaboration Suite

4.4

(92)

Starting from

Free

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.4

Customer Support

4.0

Axero

4.5

(57)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.8

Asana

4.5

(13.3K)

visit website

Starting from

13.49

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Zimbra Collaboration Suite pricing

Value for money rating:

4.4

Starting from

Free

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Zimbra Collaboration Suite integrations (13)

Integrations rated by users

We looked through 92 user reviews, to identify which products are mentioned as Zimbra Collaboration Suite integrations, and what is the users perception.

Zoom Workplace

Integration rating: 5.0 (1)

Other top integrations

ArcTitan Email Archiving

Zimbra Collaboration Suite support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

FAQs/Forum

Phone Support

Email/Help Desk

Chat

Training options

Live Online

In Person

Documentation

Webinars

Zimbra Collaboration Suite reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.91/10

Rating distribution

Pros

“They have a plan for small businesses, the kickstart, which is perfect for those who have few boxes under management. The assistance is kind, punctual and courteous and their salesmen are very good.”

Michelangelo C.

Freelance

“We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.”

shashank v.

SOFTWARE TRAINEE

“I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.”

Mouhsen I.

Network System Engineer

Cons

“The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.”

JOSE B.

IT MANAGER

“Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.”

Mouhsen I.

Network System Engineer

“The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.”

Lauren M.

Executive Director

Read all reviews

Zimbra Collaboration Suite FAQs

Q. What type of pricing plans does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite has the following pricing plans:
Pricing model: Free, Open Source
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Zimbra Collaboration Suite?

Zimbra Collaboration Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Zimbra Collaboration Suite support?

Zimbra Collaboration Suite supports the following languages:
English

Q. Does Zimbra Collaboration Suite offer an API?

No, Zimbra Collaboration Suite does not have an API available.

Q. What level of support does Zimbra Collaboration Suite offer?

Zimbra Collaboration Suite offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat