Zimbra Pricing, Features, Reviews & Comparison of Alternatives

Zimbra

Enterprise collaboration and online community software for teams

4.38/5 (65 reviews)

Zimbra overview

What is Zimbra?

Zimbra Community provides a full suite of social tools including blogs and microblogs, forums and wikis, media galleries and video embedding, content editing anf web pages, tags and tag clouds. Use Zimbra Community to set up a personal profile, find people and send friend requests, publish real-time updates on a live activity stream, create events and polls, like statuses and leave comments, receive notifications, use @mentions and hashtags and set up RSS feeds.

Zimbra Collaboration offers a range of messaging and collaboration tools that include the ability to set up a personal cloud with an inbox that integrates with your email, The personal cloud also has voice, task, address book and calendar, files and application sharing abilities. You can use the click-to.call feature, chat and visual voicemail tools in stay connected to team members at all times. Document and folders can be shared instantly over the secure Zimbra platform. Integrate Zimbra with external applications such as Facebook, Twitter, Socialcast as well as apps such as Oracle and SAP.
www.zimbra.com

Pricing

Pricing options
Free
Subscription
Free trial
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Zimbra screenshotZimbra screenshot

Zimbra reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.2
  3.9
Giridhar Surisetti

Best Email Client Software

Used daily for 2+ years
Reviewed 2019-03-25
Review Source: Capterra

Zimbra, an instant mail setup client which is the best for the corporate sector as we can easily deliver messages and receive the same which works in real time. I have been using Zimbra mail server from the past 2 years and it works remain excellent till time as I don't even have any late deliverability nor any delayed task on it. The features were actually well built for an employee who used to use this on a daily basis and can interact with their colleagues/staff members/clients easily and on time.

Pros
The most I like in Zimbra is: 1. Faster Deliverability of Emails in real time 2. Can add Email Signature to all our emails 3. Can send Events/Meetings Invites 4. User Responsive in design and lite speed software 5. Can use Out of Office option if you're in leave and send automatic responsive email to them 6. Can Import/Backup all emails/contacts with a single click 7. Can search through all our emails by using search options 8. There is an inbuilt Calendar for our quick meetings lookup in it

Cons
Hmm.. At Present, there's no cons or least liked about this software as I have been using it from past 2 years and going with the same speed till now :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cynthia Roland

Zimbra Transition

Used daily for 1-2 years
Reviewed 2019-02-03
Review Source: Capterra

Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook.

Pros
Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Cons
If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Umar Farooque

Best Email Server

Used daily for 2+ years
Reviewed 2020-06-19
Review Source: Capterra

Its a best application i can say over all a great experience in best price using since 4years no major issue that i experienced till now. It helps to keep the back up of all your important mails avoid spam mails and the best thing it is compatible with multiple devices and browsers.

Pros
Its an open source server for email and web client which is designed for browser based interface.I can say its really cheap compare to other email servers. It helps you to create calendars, create backup of important file and also easy document storage. The compatibility with multiple devices and browser is the best feature of Zimbra.

Cons
Sometimes we get bugs when any new update comes to fix that they really take long time which is the only drawback that i feel till now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Syed Arbab Wadood

Its a good product with low cost on-premise mailing and collaboration suite!!

Used daily for 2+ years
Reviewed 2018-04-17
Review Source: Capterra

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros
Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons
The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Great solution for Linux based on-prem or cloud email collaboration suite

Used daily for 6-12 months
Reviewed 2020-05-26
Review Source: Capterra

The deployment was easy, I was able to easily connect the server to our LDAP server and import all of our users. The migration of content was a bit more difficult due to the nature of our old system, practically nothing supports GroupWise, so we had to migrate one account at a time via IMAP from the old server to the new server.

Pros
It is based on Linux, it can do SSO sign-on with Active Directory, as well as most LDAP based authentication directory services. The web mail is full featured, not a light client. They provide both ActiveSync and CalDAV/CardDAV access, which is important for us as a design company using mostly Mac computers.

Cons
The software itself is great. My only issue was for the few times I needed to reach out to Zimbra/Synacor's support, the response time was a bit slow (1-2 days). I assume if this had been an outage and had called in rather than only email my request, I would've received a faster response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Zimbra pricing

Pricing options
Free
Subscription
Free trial
Open source
View Pricing Plans

Zimbra Collaboration Server (ZCS) is sold per user mailbox in bundled packs of 25, 250 and 2,500. Packs are available as annual, multi-year and perpetual software licenses.

Open Source Edition
Zimbra Open Source Edition is a free email and collaboration solution ideal for individuals or smaller organizations that do not require Zimbra Support, advanced administration, business continuity and only IMAP email on desktops and devices.

Special discounts are available for government, education and non-profit organizations.

Zimbra features

Commenting
Permission Management

API (319 other apps)
Access Control (227 other apps)
Activity Dashboard (189 other apps)
Activity Tracking (140 other apps)
Automatic Notifications (188 other apps)
Chat (162 other apps)
Collaboration Tools (347 other apps)
Collaborative Workspace (223 other apps)
Customizable Branding (169 other apps)
Document Management (199 other apps)
Document Storage (221 other apps)
Drag & Drop Interface (176 other apps)
File Management (142 other apps)
Projections (148 other apps)
Reporting & Statistics (139 other apps)
Search Functionality (262 other apps)
Third Party Integration (225 other apps)
Workflow Management (147 other apps)

Additional information for Zimbra

Key features of Zimbra

  • Activity streams and RSS feeds
  • Badging and points
  • Blogs and microblogs
  • Content reputation and quality scoring
  • Email Archiving & Discovery
  • Events and polls
  • Hashtags and @mentions
  • Instant messaging
  • Integration with 3rd party tools
  • Liking and commenting
  • Media galleries, photo and video embedding
  • People profiles and friending
  • People search and content search
  • Q&A tracking and reporting
  • Shared calendar
  • Social Analytics
  • Tags and tag clouds
  • WYSIWYG content editing and web pages
  • Wikis and forums
  • uto-moderation, word and phrase filtering and user banning
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Benefits

Integration with powerful 3rd party tools and applications.

Search expertise with advanced Q&A tracking and reporting. Use content reputation and quality scoring, and badging and points to evaluate content.

Unified messaging integration with Cisco and Mitel to provide instant messaging, visual voicemail, click-to-call and call record history.

Design a social workflow in which community members can pose challenges, suggest ideas and vote on their favorite content.

Social analytics to display community health and effectiveness.

Dynamic content recommendations that connect people to the content they need quickly and tailored network suggestions that help build their personal networks

Email digests that are personalized with content recommendations to keep people better connected

Built with Big Data in mind; Zimbra Analytics data has been designed to make it easy to integrate with business intelligence systems

Ensure privacy and control of your data by running your community on your own premises, or at a trusted partner

Support for groups and subgroups (microsites) that feature configurable themes, layouts, roles and permissions

Basic moderation as well as advanced moderation capabilities for auto-moderation, word and phrase filtering and user banning

Configurable permissions for managing security and access requirements

Reputation management system including crowdsourced abuse reporting; extensible abuse management and reporting

Pre-built integration with Sitecore for web content management, Salesforce.com for customer relationship management, Microsoft SharePoint for document management and support for custom integration with other enterprise software applications

Social network authentication, Oauth and SSO support for Facebook, Twitter, LinkedIn, Salesforce.com, Google, Active Directory and custom solutions

Email integration with all major email servers with support for activity notifications, site-wide emails and daily or weekly digests

Support for localization of all unicode and double-byte characters and right-to-left languages; language packs for system translation in French, Italian, German, Spanish, Japanese and Simplified Chinese; plus support for dynamic translation of user-generated content in all languages supported by Lionbridge (GeoFluent) integration