Acuity Scheduling vs Opendock

Goldie

Vagaro

GlossGenius

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers, smooth booking experience, text and email marketing, client reminders, and more, GlossGenius helps businesses make more and stress less.

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Appointment Management

Calendar Management

Mobile Access

Automated Scheduling

Online Payments

Reporting & Statistics

Client Database

Recurring Appointments

Group Scheduling

By industry, Acuity Scheduling reviewers are most commonly professionals in health, wellness and fitness (18%). The most frequent use case cited is appointment scheduling (69% of reviewers).

Users and use cases

Some reviewers find Acuity Scheduling offers good value for money, especially appreciating the flexible free trial and scalable pricing plans. However, some users report that essential features are locked behind expensive tiers and the pricing structure is confusing.

Value for money

The Acuity Scheduling integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.8 out of 5 for its integration with Acuity Scheduling), Zoom Workplace (a video conferencing product, 4.8), and Squarespace (a website builder product, 4.8).

Integrations

Acuity Scheduling is an appointment scheduling tool offering key features such as scheduling, online booking, confirmations and reminders, calendar management, calendar sync, and mobile access, among others.

Acuity Scheduling

Web-based

Android

iPhone

iPad

Starter

Standard

Premium

 Enterprise

Director, Digital Transformation

Acuity filled the scheduling gap where we needed it.   As we grew the business, it provided us with quick wins in standing up a new business model that required dynamic scheduling across multiple platforms including M365, Postgresql and Retool.  

consultant

Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.

Tech Support Engineer

What I like about Acuity Scheduling the most is that it integrates seemingly with other platforms that I use everyday, such as Google suite, and Outlook.

Mortgage Loan Officer

Additionally it enable us to customize scheduling options and look good to our clients by adding our brand logo, customizing the color and copy of our scheduler.

Acuity Scheduling provides us with tools for scheduling and managing appointments which help us streamline our scheduling operations and management of multiple loan clients.

Overall my experience with using Acuity Scheduling is positive, as it gets the job done for me, where I use it simply to book and manage appointments with clients.

Payment integrations are smooth, the calendar sync works like a charm, and the client experience looks polished and professional.

Customizations require CSS/HTML, which non-tech savy users may find inconvenient or difficult to implement changes with.

Executive Director

The cost of Acuity scheduling to access all premium features is high compared to alternatives for small businesses and small non-profits.

This enable me to manage multiple calendars effortlessly ,stay organized and manage my time more  effectively.

Informatics Engineer

The dashboard is also well-organized, allowing us to quickly access to essential functions like adding new appointments, editing existing ones, and viewing client details.

Public Relations Specialist

With the quick integration with my calendar, am able to see all my calendar activities before scheduling a meeting making it easy to find the perfect time to schedule a new meeting.

Owner and Physician

The online scheduling platform and the business facing platform were very simple and intuitive to provide a streamlined and clean scheduling and payment solution to the needs of our clinic.

Automotive Product Development Engineer

Seamless integration with our calendar platforms gives us an overview of all our appointments, efficiently manage project timelines and meeting deadlines on a single pane.

Our main highlight of Acuity Scheduling is that it has simplified our booking process, allowing us to focus on core tasks without the administrative burden of scheduling appointments .

Founder, Coach

I am able to include all my onboarding documentation when a client signs up.

Legal Project Analyst

It streamlined my scheduling process and gave clients a smooth, self service booking experience.

Founder and CEO

Overall, its the perfect produxt to have on your site for efficiency and a clean interface, but if your a small business, it would be on the higher side of expensea.

Prevention Manager

They also have the option for intake forms, pre-surveys, post service surveys and the ability to pay for appointments and gift certificates on the website.

Senior Field Service Engineer

Acuity Scheduling also has automations that allows me to automate scheduling making it a very simple and less time-consuming task.

The automatic confirmations and reminder emails were especially helpful for reducing no shows.

District Manager

Acuity Scheduling has automation workflows that helped us to automate all the routine scheduling tasks making scheduling quick and very precise.

Design and Sales Manager

Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting.

Owner and Instructor

For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications.  

This has allowed our team to reduce communication about scheduling by a huge amount, freeing up their time to actually do their regular work!

Acuity Scheduling integrates with calendar tools, virtual meetings and even with our social media platforms .

First, its easy integration with other products like online meeting platforms has been making it easy for me to schedule for meetings with my work colleagues and clients.

President

Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.

Tax Analyst

Acuity Scheduling also has automated notifications and reminders that keep me on alert to never forget a scheduled meeting.

It makes it super easy to locate the best time when am available for a booking and makes the whole scheduling process very efficient and quick using automations.

Holistic health practitioner and cycle coach

It really makes my accounting messy and occasionally I consider changing software for this reason only.

I can take payments on booking without having to raise a separate invoice.

I wouldn’t mind even more built-in design templates, but that’s more of a wishlist item than a complaint.

Tutor

With their visibility qualities and scheduling tool, it has been the best ive used so far

I als wish that it connected directly to square so I don’t have to switch between apps.

Area Director of Sales

It has an auto-scheduling function that help create meeting schedules automatically making it less time taking.

CEO PMHNP

Its integration with my Square Space website was seamless and efficient, making it a convenient tool for managing appointments.

Web Designer and Founder

Acuity also integrates with Google Calendar so you can quickly check for upcoming meetings on your phone.

Social Media Manager

I love the way it schedules meetings, where invitations are sent via links that easily document acceptance from other parties.

The interface feels dated compared to newer competitors.

It provided a high level of visibility into daily schedules.

For example, I can't seem to schedule a class on the mobile app, but only on the web browser.

Manager

Makes scheduling and booking a breeze along with there is great customer support in case there are questions.

Accountant

It sometimes feels a little limited unless you’re on the higher-tier plan.

Credit Risk Analyst

I like the self-service option which reduces the administrative burden on our team and gives clients more control over their appointments.

We sell pots of coffee as an add on, and there's no way for a customer to select how many pots of coffee they would like to purchase.

Physician

The simple and sleek design and interface (both provider- and patient-facing) made it easy for sessions to be booked, charted, and paid for.

Sales and Strategic Partnership VP

It uses automation workflows which help find perfect scheduling time making scheduling very accurate.

Office Administrator

I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them.

Recruitment Consultant

Acuity Scheduling has an availability management tool that makes it easy to set when one is available for a booking and when not.

Appointment Scheduling

Calendar Integration

Customization

Pricing

Small Business Use

Reminders

Client Management

Intake Forms

Online Booking

Users report that Acuity Scheduling’s online booking aspect empowers clients to book appointments at their convenience, reducing back-and-forth communication. Reviewers highlight how easy it is to embed booking links on websites and social media, and they value integration with platforms like Google Calendar, Facebook, and Instagram. They say Acuity Scheduling streamlines payments, questionnaires, and required data fields. Some users mention issues with package handling and user-friendliness, but most find online booking saves time and increases efficiency. Of the 196 Acuity Scheduling users who gave detailed accounts of their use of Online Booking, 98% rated this feature as important or highly important.

Small Business

Mid-size Business

Freelancers

Large Enterprises

Some reviewers find Acuity Scheduling offers good value for money, especially appreciating the flexibility of starting with a free version that includes essential features for solo users or small businesses. They say the free trial allows them to fully test the platform, and some report positive experiences with trial extensions. Reviewers appreciate the range of pricing plans that scale with business needs, noting that advanced features—such as package management, discount codes, and integrations—are available as they upgrade. Some users report that even the lowest paid plan is affordable and that the ability to customize offerings and collect payments is a significant benefit. They feel the software saves them time and helps them grow their business without a steep initial investment.

However, some users report that the free version is very limited, making it difficult to access key features without upgrading. They indicate that certain basic functionalities, like calendar syncing, text reminders, or branding removal, are only available in higher-priced tiers, which some feel are expensive for startups or solo entrepreneurs. Some reviewers feel the pricing structure is confusing, with add-ons and tiered features that are hard to navigate. Users say that the cost can add up quickly if multiple features or team members are needed, and some express frustration that essential tools are locked behind higher paywalls.

Squarespace

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Opendock is a cloud-based dock scheduling system. It allows carriers, brokers, and dispatchers to book, update and cancel dock appointments with warehouses. It also serves as a communication platform for the supply chain and offers features such as single sign on, PO updates, quick booking, and more

Dock Management

Shipping Management

Multi-Location

Opendock

Standard Dock Scheduling 

Enterprise Dock Scheduling 

The convenience of having each driver sign in and sign out while approving their loads streamlines the process by ensuring accurate tracking of work hours and load assignments.

Sr Supply Chain Manager

From carrier booking to completion of inbound or outbound shipments,  there is full audit history and reporting easily identifies problem areas.   

Purchasing Supervisor

The functionality of it all and being able to create delivery types, since we used it for our brand-new hotel, new types of deliveries that we needed to account for moving forward.

Shipping Clerk Lead

It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations.

Material Handler lead

I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves.

Customer Services Representative

However, we need them to stay in the lobby so we can verify their info, their reefer temps, and assign them a dock door.

Warehouse Clerk

What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks.

Supply Chain Analyst

Opendock lets you schedule appointments for warehouse pick-ups and drop-offs.

Inbound Operations Manager

With our past company, we would take emails and plot out the schedules ourselves but with Opendock, we don't really have to have that much interaction with the carriers--just instruct them where to schedule and what company to use on Opendock.

Customer Success Account Manager

Opendock is an essential tool to help us streamline our process and ensure optimal efficiency with our inbound receiving.

I wish there was a way that a carrier was limited by Opendock to where they could only schedule 2 or 3 a day (set up in Opendock by us) to limit a carrier from trying to overkill us on trucks.  

Open dock help with team collaboration and customer support tool.

Transportation Manager

I wish there was an option to limit access to a particular customer within a carrier's login at a specific facility.  

Inventory Contoral and Food Safety Manager

I often have to click around or look through multiple areas before finding the details I’m looking for, which can slow down the process.

Distribution Manager

The automatic email feature and all of the information that can be entered or referenced on Open dock for a delivery appointment.  

I enjoy the comprehensive dashboard allowing an overall view of the day's scheduled activities at a quick glance.  

Administrative Support Associate

It allows me to know what is scheduled in advance so I can plan the space needed for unloading.

Operations Supervisor

Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments.

Not needing to schedule appointments via email.

Fulfillment Manager

It seems to stay on the same day as the last which results in more scrolling and clicking on my part.

Director of Transportation

Opendock as sped up our check in process at our largest facility in the network.

Only two hour-long appointments can be created in an hour slot and you cannot un-cancel an appointment.

I recommend Opendock to anyone looking to organize their load planning and appointment scheduling tasks for warehouses.

Dock coordinator.

I wish there was a way for my team to update the status of appointments without have full access to scheduling and canceling appointments.

I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds.

Clerks

Sometimes people  make appointment in the wrong account and we have to tell them and to change it to the right account

Warehouse Coordinator

I like the program the only con would be too many appointments with the same PO scheduled not leaving room for other appointments that may be needed.

Logistics Manager

The number one pro for Opendock for me is the time that I save by scheduling the appointments manually.  

Dispatcher

The time I am saving on scheduling appointments I am able to spend on other task and lessen the hours I am working.

This sometimes led to congestion and delays at the dock, especially during peak hours.

That makes it much easier to track appointments in a sea of schedules.

Supply Planner

The platform is easy to navigate, scheduling is straightforward, and it helps save time compared to manual processes.

Supply Chain Leader

Overall it has been a very positive experience and this tool is helping us to elevate our logistics operations and receiving management.

Logistics and Transportation Manager

The inability to customize certain features for each warehouse versus the overall organization.

Fresh Receiving

It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.

Acuity Scheduling vs Opendock Comparison (2026)

Acuity Scheduling

Opendock

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives