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Acuity Scheduling Pricing, Features, Reviews and Alternatives

Acuity Scheduling product overview

Price starts from

15

Per month

What is Acuity Scheduling?

Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling! Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Key benefits of using Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Acuity Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Webinars
    Documentation
    Videos

    Acuity Scheduling pricing information

    Value for money

    4.7

    /5

    5.1K

    Starting from

    15

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Acuity Scheduling features

    Functionality

    4.7

    /5

    5.1K

    Total features

    112

    41 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Third Party Integrations
    Alerts/Notifications
    Data Import/Export
    Mobile Access
    Customizable Branding

    Functionality contenders

    Acuity Scheduling users reviews

    Overall Rating

    4.8

    /5

    5.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.2/10
    Rating distribution

    5

    4

    3

    2

    1

    4,236

    792

    110

    10

    7

    Why do users choose Acuity Scheduling? Acuity Scheduling Reviews, Pricing, Features and Alternatives

    What would users change about Acuity Scheduling?

    Pros
    What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

    CS

    Christopher S.

    What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

    CA

    Christian A.

    This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
    AvatarImg

    Daniel B.

    Cons
    I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

    WA

    Wendy A.

    Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

    ko

    kate o.

    At this point in my usage, I am unable to make negative comments.

    JN

    Jym N.

    Overall rating contenders

    Overall Rating

    Acuity Review

    Reviewed 2 years ago

    Transcript

    Bryan D.: My name is Bryan and I'm a creative director in the music industry. And I give Acuity Scheduling...

    AvatarImg
    AvatarImg

    Kevin A.

    Production Coordinator

    Motion Pictures and Film, 1-10 employees

    Review source

    Overall Rating

    Try and trust me you'll love it

    Reviewed 2 years ago

    Transcript

    Kevin: My name is Kevin. I'm a business owner and I do video production. I also give Acuity a rating...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A must have for service related businesses

    Reviewed 2 months ago

    Overall a great software for service related businesses. I’d definitely recommend using it.

    Pros

    It makes working with multi team members to schedule appointments with customers easier by syncing their calendars and availability. For example, if you are in a business where you work with a large team of employees then Acuity us for you! (Gyms & personal trainers, Tutoring services)

    Cons

    I don’t like how you cannot segment groups of employees calendars. It would make toggling between different teams easier.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Glam Junky loves it.!

    Reviewed a month ago
    Pros

    The ability to complete the whole booking process hands free

    Cons

    I wish I could add the products I sell and classes without having to pay so much since I don't need all the extra features. Maybe you guys could offer customized plans.?

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Wellness business

    Reviewed a month ago

    Good

    Pros

    The program was easy to use, liked the record keeping

    Cons

    Personal client info storage needs improvement

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Basic cloud based appointment scheduling app

    Reviewed 4 months ago

    I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

    Pros

    I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

    Cons

    Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Brilliant solution to complex diary management challenges

    Reviewed a month ago

    Saved me a tremendous amount of time and has useful perks that I love (eg - able to interface directly with Zoom, so that when an appointment is set my a client the Zoom link is generated and sent to them at the same time)

    Pros

    Presents a real-time synchronisation so that users, staff (and even me personally) are able to book and manage calendar entries from separate sources and be confident that it is working. This saves bucket loads of time

    Cons

    I use Daylite as a CRM and calendar and synchronisation has been occasionally glitchy - this is not a fault of Acuity but of Daylite. Also, I'd love to see a little more colour on their admin pages!

    Acuity Scheduling FAQs and common questions

    Q. What type of pricing plans does Acuity Scheduling offer?

    Acuity Scheduling has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Acuity Scheduling?

    Acuity Scheduling has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Acuity Scheduling support?

    Acuity Scheduling supports the following languages:
    English


    Q. Does Acuity Scheduling support mobile devices?

    Acuity Scheduling supports the following devices:
    Android, iPad, iPhone


    Q. Does Acuity Scheduling offer an API?

    Yes, Acuity Scheduling has an API available for use.


    Q. What other apps does Acuity Scheduling integrate with?

    Acuity Scheduling integrates with the following applications:
    Wix, Wufoo, ConvertKit, Constant Contact, Drupal, Microsoft Outlook, PayPal, Google Analytics 360, Zoho CRM, ActiveCampaign, ClassPass, Zapier, QuickBooks Online Advanced, Zoho Flow, UpLaunch, Google Workspace, Pipedrive, FreshBooks, Zoom Meetings, Square Payments, ReferralCandy, WordPress, iCloud, Stripe, Automate.io, Squarespace, Microsoft 365, GoTo Meeting, Drip, Basecamp, Meta for Business, Quickbooks Online, Highrise, Leadpages, Google Meet, Google Calendar, Mad Mimi, Mailchimp, Braintree, Instagram, Joomla, Salesforce Platform, Xero, AWeber, Join.Me, Simplero, GoDaddy Website Builder, Shopify


    Q. What level of support does Acuity Scheduling offer?

    Acuity Scheduling offers the following support options:
    FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

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