Agile CRM vs Novocall 

Zoho CRM

HubSpot CRM

Pipedrive

Brandfolder

800.com

Kaltura Video Platform

Compare Agile CRM and Novocall  based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

A/B Testing

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

App Notifications

Appointment Scheduling

Archiving & Retention

Audience Targeting

Auto-Dialer

Automated Publishing

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Autoresponders

Behavior Tracking

Billing & Invoicing

Blended Call Center

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Disposition

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Tracking Metrics

Caller ID

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Campaign Specific Signature

CAN-SPAM Compliance

Catalog Management

Channel Management

Click Tracking

Client Management

Client Portal

Collaboration Tools

Communication Management

Competitive Analysis

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contract/License Management

Conversion Rate Optimization

Conversion Tracking

Customer Database

Customer Journey Mapping

Customer Management

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Email Alerts

Email Campaign Management

Email Management

Email Marketing

Email Monitoring

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Feedback Management

Field Sales Management

File Sharing

For iPad Devices

For Mac Devices

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Gamification

Geotargeting

Goal Setting/Tracking

Help Desk Management

Image Library

Inbound Call Center

Inbox Management

Influencer Tracking

Interaction Tracking

Agile CRM

Android

Linux

Web-based

Windows

iPad

iPhone

President

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

Sale Director

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

Business Development Manager

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as  being cost effective.

What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.

Director

The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.

Production Manager

We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.

cofounder

It was a good experience and the team has built a good product especially the marketing automation part is very well done.

The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.

Designer

I like the ease of integration this product has and its functionality.

There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.

Maeketing Manager

Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.

Owner

Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Executive Assistant

Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.

Media Manager

Easy to navigate, best customer service and support.

The tool itself offers some great automation features.

Director of Marketing

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Agile CRM screenshot: Agile CRM's drag&drop dashboard

Agile CRM screenshot: Drill-down reporting in Agile CRM

Agile CRM screenshot: Agile CRM's contact management timeline

Agile CRM screenshot: Agile CRM's project management timeline

Agile CRM screenshot: Create periodic triggers with Agile CRM. These can be customized to fit specific goals

Agile CRM screenshot: Generate reports in Agile CRM

Agile CRM screenshot: Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app

Agile CRM screenshot: Create and manage tasks and events in the Agile CRM mobile app

Agile CRM screenshot: Integrate the Agile CRM mobile app with Google Calendar

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Brandfolder is an online digital asset management platform for PR purposes, providing a private and public-facing repository for sharing logos, videos and more.

Kaltura provides the world’s first Open Source Online Video Platform. Use Kaltura’s flexible platform to enhance your websites, web services, and web platforms with advanced customized video, photo, and audio functionalities.


Novocall is a call tracking software that helps businesses manage multi-channel customer communications on a centralized platform. Team members can embed widgets and custom forms into websites, allowing them to automatically schedule and trigger callbacks with customers.

Call List Management

Call Reporting

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Chat/Messaging

Keyword Tracking

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Live Chat

Multi-Channel Communication

Performance Metrics

Recording

Reminders

Reporting & Statistics

Third-Party Integrations

Novocall 

 Recruitment Consultant

Adding the software to my website was easy and quickly installed. In short, it is a great software that I like in every respect.

Director, S/4HANA Cloud Enablement 

In general, this is a fantastic tool that helped up boost our conversion and gave our customers a positive impression with credibility that they can reach us when they need us.

Founder

At the same time, the interface is easy to use and the customer service is helpful. I would highly recommend Novocall to all who wish to have a seamless experience in managing calls and leads.

The inability to set a call duration longer than 10 minutes is going to be a problem for some, so be aware of the limitation.

Co Founder

It is great for connecting with potential customers on a call straight from your website and it works great in customer service scenarios.

Data Analytics Professional

The product is stable and packed with good features and has a highly supportive team - They resolve all issues over their intercom chat. Novocall has certainly made a difference in our sales results.

Great set of functionalities, very easy to setup and to get it up and running on my website. Great support team, very fast response.

I saw how the right choice was by choosing Novocall for investment. It helps businesses increase their sales and I love it.

Founder and CEO

I struggled a little setting up the right people to get alerts. It's hard to really know if I'll get a lift by using this over other CTA options.

Great interface, amazing support, expecting it work properly with Indian visitors.

Agile CRM vs Novocall  Comparison (2026)

Agile CRM vs Novocall Comparison (2026)

Agile CRM

Novocall

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives