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Agile CRM

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Sales and marketing CRM for growing businesses

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Agile CRM Pricing, Features, Reviews and Alternatives

Agile CRM FAQs

Q. What type of pricing plans does Agile CRM offer?

Agile CRM has the following pricing plans:
Starting from: $8.99
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Agile CRM?

Agile CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Agile CRM support?

Agile CRM supports the following languages:
English, French, Italian, Portuguese, Russian, Spanish


Q. Does Agile CRM support mobile devices?

Agile CRM supports the following devices:
Android, iPad, iPhone


Q. Does Agile CRM offer an API?

No, Agile CRM does not have an API available.


Q. What other apps does Agile CRM integrate with?

Agile CRM integrates with the following applications:
Wufoo, Drupal, Adobe Commerce, WooCommerce, FullContact, UserVoice, Mailchimp Transactional Email, Zapier, JoomlaLMS, QuickBooks Online Advanced, Tidio, RingCentral Contact Center, ClickDesk, Unbounce, FreshBooks, WordPress, Drupal Commerce, Twitter/X, Gravity Forms, Help Scout, Stripe, SendGrid, Stripe Billing, Plivo, LinkedIn for Business, Meta for Business, Leadpages, LiveHelpNow, Braintree, Twilio, Joomla, Xero, Shopify, Zendesk Suite


Q. What level of support does Agile CRM offer?

Agile CRM offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

Agile CRM product overview

Price starts from

8.99

Per Feature

What is Agile CRM?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

Key benefits of using Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Not sure about Agile CRM? Compare it with a popular alternative

    Starting from

    8.99

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    20

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Agile CRM pricing information

    Value for money

    4.1

    /5

    519

    Starting from

    8.99

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Agile CRM features

    Functionality

    4.1

    /5

    519

    Total features

    221

    34 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Reporting & Statistics
    Data Import/Export
    Mobile Access

    Agile CRM users reviews

    Overall Rating

    4.1

    /5

    519

    Positive reviews

    79

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    249

    159

    62

    21

    28

    Pros
    Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
    It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
    Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
    Cons
    I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
    The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
    The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
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    Mike P.

    President

    Writing and Editing, self-employed

    Review source

    Overall Rating

    Agile CRM User Review

    Reviewed 3 years ago

    Transcript

    Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them...

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    John C.

    Business Owner

    Internet, 1-10 employees

    Review source

    Overall Rating

    the free version has the basics

    Reviewed 3 years ago

    Transcript

    John C.: Hi, my name's John. I'm a marketing director for digital marketing agency. I give Agile CRM...

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    Sunitha H.

    Program Development, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use and integrate

    Reviewed a year ago

    I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads. It is easy to use and has a lot of features that make it a great choice for small businesses.

    Pros

    Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer relationships. Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it an ideal choice for streamlining workflow and maximizing customer interactions. Additionally, its reporting feature allows me to track customer relationships and sales performances, which is invaluable to any business.

    Cons

    One of the main drawbacks of Agile CRM is its limited customization options. The software is designed to be used in a specific way, and customizing it to fit your business requirements can be a challenge.

    CL
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    Cam L.

    Education Management, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy and clear

    Reviewed 4 years ago

    Very easy. The support has been very patient and been very informative with some great ideas about how I can get the best out of the software. Huge thanks

    Pros

    After using several other CRMs I have found that Agile offers the perfect balance of flexibility and structure I am also REALLy impressed by the marketing and tracking side too.

    Cons

    Dunno. I haven't found it yet. I had trouble accessing my Gmail but [SENSITIVE CONTENT HIDDEN] very helpfully suggested that I set it up through Imap. Seems fine and no bother

    DK
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    David K.

    Arts and Crafts, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    A jumbled mess of features that don't work.

    Reviewed 5 years ago

    I wasn't able to solve any business problems with Agile, as every feature I tried to use was broken or flawed in some way. From importing contacts from a CSV, to Facebook, to any other feature like newsletters and html templates.

    Pros

    The automated features, when they did work, were nice.

    Cons

    Pretty much every feature had some sort of flaw. From doing absolutely nothing when I clicked on it, to having some requirement that I had to call customer service for to find out. Their customer support is also a joke. After choosing your selection on the phone it will ring and ring then send you to voicemail without notification of doing so. Once you receive a call back, IF you do, you speak with...

    Vendor response

    Hello David! Thank you for taking the time to review us. We see that you have canceled your account due to some issues with Agile CRM and really sorry to hear about the cancellation. However, we have not are just limited to Call support, rather, we also have Chat and email support for immediate help. With Recent Implementation of Privacy norms, we are restricting on API's but our team is continuously...

    BS
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    Ben S.

    Marketing and Advertising, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The most cost-effective marketing automation and CRM solution I can find

    Reviewed 4 years ago

    I was originally looking for a marketing automation system for myself, but most are incredibly expensive. I decided to try it and, after a brief learning period, have really fallen in love with it. I've ended up recommending it many of my B2B clients and startup clients, who similarly are limited in budget. They are sceptical at first but then realise just how much it can do and how it can replace lots of existing disjointed (and expensive) tools. Look, I'm sure Hubspot and the likes have benefits in some areas - but when you account for the cost difference it really is difficult to justify spending so much more!

    Pros

    - it's almost an all-in-one product, but at a much more accessible price - for the most part, the product is easy to use and I like how you can setup automations in an intuitive way - when used correctly, the power of the product is so insightful - PRICE!

    Cons

    - I think the platform overall could do with a cleaner design - Sometimes it can be a bit tricky to find the thing you need (but customer service have always been quick to help) - Would love some newer and more modern templates in emails etc. - LinkedIn integration would make a huge difference

    MW
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    Michael W.

    Graphic Design, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My Review Of AgileCRM

    Reviewed 4 years ago

    I love it, and have also installed the free version for my own brand

    Pros

    I like the ease of integration this product has and its functionality

    Cons

    Getting it set up, I feel it would benefit to have a way of installing key features for a number of real life business models for example - a walk through of installing key modules that would aid someone that was using it for example a "Real Estate", "Insurance" or "Car Salesman" business, so the user could follow a custom integration following a set of parameters that best meet the style of business that they are using it for.

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