Agile CRM Pricing, Features, Reviews & Comparison of Alternatives

Agile CRM

Sales and marketing CRM for growing businesses

4.16/5 (403 reviews)

Agile CRM overview

What is Agile CRM?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.
www.agilecrm.com

Pricing

Starting from
$8.99/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Spanish, Portuguese, French, Russian, Italian
Agile CRM screenshot: Agile CRM's drag&drop dashboardCampaignsAgile CRM screenshot: Drill-down reporting in Agile CRMAgile CRM screenshot: Agile CRM's contact management timelineAgile CRM screenshot: Agile CRM's project management timelineAgile CRM screenshot: Create periodic triggers with Agile CRM. These can be customized to fit specific goalsAgile CRM screenshot: Generate reports in Agile CRMAgile CRM screenshot: Track deals, move milestones, and check ongoing deals from Agile CRM's mobile appAgile CRM screenshot: Create and manage tasks and events in the Agile CRM mobile appAgile CRM screenshot: Integrate the Agile CRM mobile app with Google CalendarAgile CRMTimer Triggers in Agile CRM

Agile CRM user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.1
  4.1
Erik R.

Agile CRM is a Great First Step into the CRM World

Used daily for 1-2 years
Reviewed 2018-04-17
Review Source: Capterra

Pros
I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons
There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Guillermo G.

All I need to work in one place

Used daily for 6-12 months
Reviewed 2019-07-19
Review Source: Capterra

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Pros
I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Cons
I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Value and Functionality

Used daily for 1-2 years
Reviewed 2021-02-11
Review Source: GetApp

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

Pros
While it's developed overseas, the help and set up team are responsive and will often do the setup for you while you wait. The end result functionality is the same even if the way you go about it is different for other software. You can even use the free version for basic CRM features that others make you pay for.

Cons
There is a learning curve, as with any software, but the UX is not as fancy as others and therefore, sometimes, not as intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David K.

A jumbled mess of features that don't work.

Used daily for less than 6 months
Reviewed 2019-08-09
Review Source: Capterra

I wasn't able to solve any business problems with Agile, as every feature I tried to use was broken or flawed in some way. From importing contacts from a CSV, to Facebook, to any other feature like newsletters and html templates.

Pros
The automated features, when they did work, were nice.

Cons
Pretty much every feature had some sort of flaw. From doing absolutely nothing when I clicked on it, to having some requirement that I had to call customer service for to find out. Their customer support is also a joke. After choosing your selection on the phone it will ring and ring then send you to voicemail without notification of doing so. Once you receive a call back, IF you do, you speak with someone you can barely understand, who basically told me that there is nothing they can do for me, their "teams" are working on fixes for my miscellaneous problems, and suggested I try other integrations as a work around. They couldn't give me an expected time they issues will be resolved. Upon trying their work around it wasn't what I needed at all. I was basically told "too bad" and to just sit and wait for a fix. Also, when you try to cancel your subscription it tells you that someone will have to call you to do so, and it could be over 48 hours until they do.

Response from Agile CRM


Hello David!
Thank you for taking the time to review us. We see that you have canceled your account due to some issues with Agile CRM and really sorry to hear about the cancellation. However, we have not are just limited to Call support, rather, we also have Chat and email support for immediate help. With Recent Implementation of Privacy norms, we are restricting on API's but our team is continuously working on Tickets. We have found many customers coming back to us to undo this cancellation request and thus, our team tries to explain the outcomes of the cancellation process and more importantly helps you to meet your business requirements by exploring the various features of our tool. Once the account is canceled, your data gets erased automatically and hence is an irreversible process. Also, we would like to you let you know that we are coming up with 500apps.com which is an ALL-IN-ONE Suite of apps including Social Suite and many useful apps. Write to us at support@agilecrm.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Cam L.

Easy and clear

Used daily for less than 6 months
Reviewed 2020-01-22
Review Source: Capterra

Very easy. The support has been very patient and been very informative with some great ideas about how I can get the best out of the software. Huge thanks

Pros
After using several other CRMs I have found that Agile offers the perfect balance of flexibility and structure I am also REALLy impressed by the marketing and tracking side too.

Cons
Dunno. I haven't found it yet. I had trouble accessing my Gmail but [SENSITIVE CONTENT HIDDEN] very helpfully suggested that I set it up through Imap. Seems fine and no bother

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Agile CRM pricing

Starting from
$8.99/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

FREE (10 Users)
Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years)
Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years)
Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

Agile CRM features

API
Alerts/Notifications
CRM
Calendar Management
Contact Management
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Email Management
Email Marketing
Mobile Access
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Surveys & Feedback
Third Party Integrations

Access Controls/Permissions (282 other apps)
Activity Dashboard (363 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Agile CRM

Key features of Agile CRM

  • Conversion optimization tools
  • Auto-responders
  • Calendar management
  • Calendar sync with Google
  • Call recording
  • Campaign planning
  • Computer telephony
  • Contact database
  • Contact database
  • Conversion tracking
  • Custom signup forms
  • Customizable templates
  • Email alerts
  • Email tracking
  • Event calendar
  • Help desk
  • Invoice management
  • Lead generation
  • Automatic lead scoring
  • Multi-channel management
  • Project tracking
  • Real time notifications
  • Sales analytics
  • Sales reporting
  • Social media integration
  • Third party integration
  • Voicemail drops
  • Website integration
  • Workflow management
  • Mobile alerts
  • Multi-campaign
  • Appointment scheduling
  • Customer segmentation
  • Web analytics
  • Call scripting
  • Drag & drop interface
  • Custom landing pages
  • Sales forecasting
  • Auto-dialer
  • Event triggered actions
  • A/B email & landing page testing
  • Drip email marketing
  • Email templates
  • Gamification
  • Landing page templates
  • Lead assignment
  • Multi-channel marketing
  • Scheduled emails
  • Surveys & feedback
  • Web forms
  • WYSIWYG email editor
  • ROI analytics
  • Event triggered email
  • Lead prospector
  • Newsletter management
  • Click-through tracking
  • Reporting & statistics
  • Campaign management
  • Custom popups
  • Document management
  • Task management
  • Lead management
  • Contact management
  • Follow-up scheduling
  • Project management
  • Engagement analytics
  • Behavior-based segmentation
  • Sales timeline management
  • Lead nurturing
  • Campaign scheduling
  • Email alerts
View All Features

Benefits

Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

Trigger popups, messages and signup forms to automate engagement with your website visitors.

Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.