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Agile CRM

Sales and marketing CRM for growing businesses

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Agile CRM Pricing, Features, Reviews and Alternatives

Agile CRM product overview

Price starts from

8.99

Per month

Per Feature

What is Agile CRM?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

Key benefits of using Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Agile CRM pricing information

    Value for money

    4.1

    /5

    431

    Starting from

    8.99

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Agile CRM features

    Functionality

    4.1

    /5

    431

    Total features

    233

    34 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing

    Agile CRM users reviews

    Overall Rating

    4.1

    /5

    431

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.1/10
    Rating distribution

    5

    4

    3

    2

    1

    199

    131

    58

    21

    22

    Pros
    Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

    BD

    Brandon D.

    It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

    Dd

    Danie d.

    Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.

    SH

    Simon H.

    Cons
    I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

    DB

    Drew B.

    The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.

    AR

    Anonymous Reviewer

    The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.

    AR

    Anonymous Reviewer

    Overall Rating

    the free version has the basics

    Reviewed a year ago

    Transcript

    John C.: Hi, my name's John. I'm a marketing director for digital marketing agency. I give Agile CRM...

    AvatarImg
    AvatarImg

    Mike P.

    President

    Writing and Editing, self-employed

    Review source

    Overall Rating

    Agile CRM User Review

    Reviewed 9 months ago

    Transcript

    Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Agile CRM is a Great First Step into the CRM World

    Reviewed 4 years ago
    Pros

    I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

    Cons

    There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    All I need to work in one place

    Reviewed 3 years ago

    The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

    Pros

    I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration...

    Cons

    I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Agile - More than just CRM

    Reviewed 9 days ago

    With an enormous set of automated tools and processes, using Agile has become absolutely essential to our operation. Potential sales are monitored along with KPIs and success rates. Another aspect I personally appreciate is that dashboards are modular/extendible, allowing me a complete overview of everything that matters to my work at a glance.

    Pros

    Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile.

    Cons

    Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Agile as a CRM

    Reviewed a month ago

    I ended up cancelling my subscription as parts of the CRM did not function properly, especially marketing automations

    Pros

    The price was attractive and the client database was comprehensive.

    Cons

    Marketing Automation was not reliable at all.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to Use, Configure, and Implement

    Reviewed 21 days ago

    I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems.

    Pros

    It is very user friendly. You can add custom fields and setup pipelines without the need of a developer.

    Cons

    Having to add DNS records to synch email makes it difficult to setup email with agile.

    Agile CRM FAQs and common questions

    Q. What type of pricing plans does Agile CRM offer?

    Agile CRM has the following pricing plans:
    Starting from: $8.99/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Agile CRM?

    Agile CRM has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Agile CRM support?

    Agile CRM supports the following languages:
    Spanish, Portuguese, French, Russian, English, Italian


    Q. Does Agile CRM support mobile devices?

    Agile CRM supports the following devices:
    Android, iPad, iPhone


    Q. Does Agile CRM offer an API?

    No, Agile CRM does not have an API available.


    Q. What other apps does Agile CRM integrate with?

    Agile CRM integrates with the following applications:
    Wufoo, Drupal, Adobe Commerce, WooCommerce, FullContact, UserVoice, Mailchimp Transactional Email, Zapier, JoomlaLMS, QuickBooks Online Advanced, Tidio, RingCentral Contact Center, ClickDesk, Unbounce, FreshBooks, WordPress, Twitter, Gravity Forms, Help Scout, Stripe, SendGrid, Stripe Billing, Plivo, LinkedIn for Business, Meta for Business, Leadpages, LiveHelpNow, Braintree, Twilio, Joomla, Xero, Shopify, Zendesk


    Q. What level of support does Agile CRM offer?

    Agile CRM offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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