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Agile CRM

4.1
(489)

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Sales and marketing CRM for growing businesses

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(106)

Agile CRM Pricing, Features, Reviews and Alternatives

Agile CRM FAQs

Q. What type of pricing plans does Agile CRM offer?

Agile CRM has the following pricing plans:
Starting from: $8.99
Pricing model: Free
Free Trial: Available

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Q. Who are the typical users of Agile CRM?

Agile CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Agile CRM support?

Agile CRM supports the following languages:
English, French, Italian, Portuguese, Russian, Spanish

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Q. Does Agile CRM support mobile devices?

Agile CRM supports the following devices:
Android, iPad, iPhone

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Q. Does Agile CRM offer an API?

No, Agile CRM does not have an API available.

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Q. What other apps does Agile CRM integrate with?

Agile CRM integrates with the following applications:
Wufoo, Drupal, Adobe Commerce, WooCommerce, FullContact, UserVoice, Mailchimp Transactional Email, Zapier, JoomlaLMS, QuickBooks Online Advanced, Tidio, RingCentral Contact Center, ClickDesk, Unbounce, FreshBooks, WordPress, Drupal Commerce, Twitter, Gravity Forms, Help Scout, Stripe, SendGrid, Stripe Billing, Plivo, LinkedIn for Business, Meta for Business, Leadpages, LiveHelpNow, Braintree, Twilio, Joomla, Xero, Shopify, Zendesk Suite

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Q. What level of support does Agile CRM offer?

Agile CRM offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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Agile CRM product overview

Price starts from

8.99

Per Feature

What is Agile CRM?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

Key benefits of using Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Not sure about Agile CRM? Compare it with a popular alternative

    Starting from

    8.99

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    14.99

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Agile CRM pricing information

    Value for money

    4.1

    /5

    489

    Starting from

    8.99

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Agile CRM features

    Functionality

    4.1

    /5

    489

    Total features

    229

    34 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Data Import/Export
    Mobile Access

    Agile CRM users reviews

    Overall Rating

    4.1

    /5

    489

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    236

    145

    59

    21

    28

    Pros
    Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
    It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
    Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
    Cons
    I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
    The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
    The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
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    John C.

    Business Owner

    Internet, 1-10 employees

    Review source

    Overall Rating

    the free version has the basics

    Reviewed 2 years ago

    Transcript

    John C.: Hi, my name's John. I'm a marketing director for digital marketing agency. I give Agile CRM...

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    Mike P.

    President

    Writing and Editing, self-employed

    Review source

    Overall Rating

    Agile CRM User Review

    Reviewed 2 years ago

    Transcript

    Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them...

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    Ken R.

    Information Technology and Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Feature rich, easy to use application that combines Sales Management & Marketing Automation.

    Reviewed 6 years ago

    We were looking for a solution that allows us to work out of a single system for both, marketing automation and sales management. We wanted to make sure that we don't have to piece that combination together using plugins and add-ons but wanted a natively integrated solution. We tried many CRM's and ultimately ended up with agile CRM and have been happy users since. As your confidence in the tool grows, you will be surprised how much it can handle and how configurable it is without becoming a too complex. The support staff has also been world class. Our requirements have always been tended to promptly. Last but not least, it is incredibly well priced, easily 50%-75% cheaper than other, comparable vendors.

    Pros

    - integrates sales management and marketing automation natively - easy to use - feature rich with a lot of add-ons - very well priced - great support team

    Cons

    - Small wish that I have: we have users that would be support users only, while others are sales users only. Would be nice if we could separate license fees on a role basis. But then the overall price we have to pay is still very low so that it really isn't a big issue for us.

    JM
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    Joshua M.

    Management Consulting, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good little CRM for a great price

    Reviewed 2 years ago

    Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

    Pros

    Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

    Cons

    It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.

    AR
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    Verified reviewer

    Hospital & Health Care, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Enhancing Customer Satisfaction with Agile CRM's Powerful Features

    Reviewed 18 days ago
    Pros

    I am highly impressed with Agile CRM as a comprehensive customer relationship management solution. It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile accessibility, and secure cloud storage. It empowers businesses to scale rapidly while delivering personalized customer service.

    Cons

    I have found this tool to be an exceptional management tool, and I haven't faced any negative side effects. The overall experience has been completely trouble-free.

    DR
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    Daniel R.

    Marketing and Advertising, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Shoddy CRM backed by terrible support

    Reviewed 4 years ago

    Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.

    Pros

    The automation/workflow builder seemed to work

    Cons

    I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence. What I found was that AgileCRM is a buggy CRM that is not suitable for business users. Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan),...

    Vendor response

    Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking...

    jr
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    jovie r.

    Consumer Services, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    agile crm

    Reviewed 2 months ago

    We had difficulty automating our marketing efforts, tracking our sales pipeline, and managing our interactions with customers prior to using this software. However, all of these issues have been resolved by Agile CRM, and as a result, we have reaped a number of significant advantages.First, our interactions with customers are now much more streamlined and organized. We are able to easily keep track...

    Pros

    This software was indeed quite adaptable! I mean, it's like a gymnast on steroids: dynamic, flexible, and always ready for anything.The contact management system in Agile CRM impressed me the most. All of my contact information, including communication history and notes, can be stored and organized in a single location. The best part is that I can divide up my contacts into groups based on things like...

    Cons

    I think there are a few things that could be improved.First of all, I found that the interface can sometimes be a little overwhelming. There are a ton of choices and highlights to explore, which can make it a piece mistaking for new clients. Although there are a lot of helpful tutorials and guides included in the software, it would be nice if the interface were a little bit more streamlined to make...

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