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Agile CRM

Sales and marketing CRM for growing businesses

Last updated: January 2025

Table of Contents

Agile CRM - 2025 Pricing, Features, Reviews & Alternatives

What is Agile CRM?

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.

Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.

Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.

Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.

Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.

Benefits of using Agile CRM

Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

Trigger popups, messages and signup forms to automate engagement with your website visitors.

Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.

Starting from

8.99

Alternatives with better value for money

Agile CRM's key features

Most critical features, based on insights from Agile CRM users:

Contact Management

3.9

(48)

Lead Management

3.7

(35)

Contact Database

4.2

(34)

Email Campaign Management

3.7

(19)

Email Management

2.6

(8)

Support Ticket Management

5.0

(7)

All Agile CRM features

Features rating:

4.1

(523)

Automatic Call Distribution

4.0

(1)

Call Monitoring

4.0

(3)

Call Recording

4.5

(4)

Call Routing

3.0

(1)

Caller ID

4.0

(1)

Task Scheduling

4.5

(12)

Task Progress Tracking

4.4

(8)

Campaign Scheduling

4.6

(8)

Social Media Integration

3.5

(2)

Content Management

4.0

(1)

Search/Filter

4.0

(1)

Scheduled Messaging

1.0

(1)

Customizable Templates

3.2

(6)

Document Management

4.5

(2)

Sales Activity Management

4.0

(1)

Engagement Tracking

5.0

(6)

Real-Time Notifications

4.5

(2)

For Startups

4.0

(1)

Image Library

4.0

(1)

Project Planning/Scheduling

4.3

(12)

Post Scheduling

4.5

(4)

Pipeline Management

3.8

(4)

Lead Qualification

3.3

(3)

List Management

3.1

(9)

Mass Texting

4.0

(3)

Multi-Account Management

4.0

(1)

Automated Publishing

4.0

(1)

Time & Expense Tracking

5.0

(1)

Appointment Scheduling

(0)

Call Center Management

4.6

(5)

Call Logging

4.3

(4)

Task Management

4.2

(23)

Interaction Tracking

3.3

(16)

Data Import/Export

3.8

(4)

Sales Pipeline Management

3.7

(27)

Email Marketing

2.7

(7)

Marketing Automation

3.9

(9)

Segmentation

3.7

(3)

CRM

4.0

(8)

Lead Capture

3.9

(17)

Calendar/Reminder System

4.5

(4)

Reporting/Project Tracking

3.4

(7)

Mobile Optimization

3.2

(9)

Billing & Invoicing

4.3

(3)

Lead Generation

4.0

(3)

Alerts/Notifications

3.0

(4)

File Sharing

4.0

(2)

Reporting/Analytics

4.1

(14)

Customizable Fields

3.8

(5)

Collaboration Tools

2.8

(8)

Task Editing

4.6

(8)

Mobile Access

3.3

(3)

Knowledge Base Management

2.8

(6)

WYSIWYG Editor

3.0

(1)

Portfolio Management

(0)

Website Integration

(0)

Power Dialer

(0)

Predictive Dialer

(0)

Preview Dialer

(0)

Product Catalog

(0)

Progressive Dialer

(0)

Team Management

(0)

Project Tracking

5.0

(1)

Proposal Generation

(0)

Website Analytics

(0)

Prospecting Tools

1.0

(1)

Queue Management

(0)

Quotes/Estimates

5.0

(1)

Multi-Campaign

(0)

Multi-Channel Communication

(0)

Multi-Channel Management

(0)

Multi-Channel Marketing

3.0

(1)

Workflow Management

4.5

(2)

Territory Management

(0)

Multiple Site Management

(0)

Multiple User Accounts

(0)

Notification Scheduling

(0)

Opportunity Management

(0)

Win/Loss Analysis

(0)

Outbound Call Center

(0)

Pageview Tracking

(0)

Percent-Complete Tracking

(0)

Widgets

(0)

Performance Metrics

(0)

Whitelisting/Blacklisting

(0)

Template Management

1.0

(1)

Voice Mail

(0)

Sales Reports

(0)

Sales Trend Analysis

4.0

(1)

Survey/Poll Management

(0)

User Interaction Tracking

(0)

Support Ticket Tracking

(0)

Self Service Portal

(0)

Sentiment Analysis

(0)

Service Level Agreement (SLA) Management

(0)

Sub-Task Management

(0)

Shared Inboxes

(0)

Signature Creation

(0)

Signature Management

(0)

Usage Tracking/Analytics

(0)

Signature Templates

(0)

Social Listening

(0)

Time Tracking

(0)

Social Media Monitoring

(0)

Spam Blocker

2.6

(5)

Real-Time Analytics

(0)

Real-Time Chat

(0)

Task Tagging

(0)

Real-Time Monitoring

(0)

Web-based Deployment

(0)

Recurring Tasks

(0)

Referral Tracking

(0)

Reporting & Statistics

4.0

(1)

Web Notifications

(0)

Third-Party Integrations

5.0

(1)

Resource Management

(0)

Response Management

(0)

Time on Site Tracking

(0)

Revenue Management

(0)

ROI Tracking

4.5

(2)

Routing

(0)

Web Forms

(0)

Sales Forecasting

(0)

Surveys & Feedback

(0)

Campaign Planning

(0)

Campaign Segmentation

(0)

Campaign Specific Signature

(0)

CAN-SPAM Compliance

4.2

(5)

Catalog Management

(0)

Channel Management

(0)

Click Tracking

5.0

(2)

Client Management

(0)

Client Portal

5.0

(1)

Communication Management

(0)

Competitive Analysis

(0)

Computer Telephony Integration

(0)

Contract/License Management

(0)

Conversion Rate Optimization

(0)

Conversion Tracking

(0)

Customer Database

3.0

(2)

Customer Journey Mapping

(0)

Customer Management

(0)

Customer Segmentation

5.0

(1)

Customer Surveys

(0)

Customizable Branding

4.5

(2)

Customizable Forms

(0)

A/B Testing

(0)

Account Alerts

(0)

Account Management

(0)

Activity Dashboard

4.0

(2)

Activity Tracking

(0)

Alerts/Escalation

5.0

(1)

API

(0)

Archiving & Retention

(0)

Audience Targeting

(0)

Auto-Dialer

(0)

Automated Routing

(0)

Automatic Outbound Dialer

(0)

Autoresponders

(0)

Behavior Tracking

(0)

Blended Call Center

(0)

Calendar Management

(0)

Calendar Sync

2.3

(3)

Call Disposition

(0)

Call Scheduling

(0)

Call Scripting

(0)

Call Tracking Metrics

(0)

Campaign Management

(0)

Inbox Management

(0)

Influencer Tracking

(0)

Internal Chat Integration

(0)

Issue Management

(0)

IVR

(0)

Keyword Filtering

(0)

Keyword Tracking

(0)

Knowledge Management

(0)

Landing Pages/Web Forms

4.0

(2)

Lead Distribution

(0)

Lead Nurturing

(0)

Lead Segmentation

(0)

Lead Verification/Validation

(0)

Leaderboards

(0)

Live Chat

(0)

Location Tracking

(0)

Macros/Templated Responses

(0)

Manual Dialer

(0)

Milestone Tracking

(0)

Mobile Alerts

(0)

Mobile Coupons

(0)

Monitoring

(0)

Customizable Reports

(0)

Dashboard

(0)

Document Storage

5.0

(1)

Drag & Drop

(0)

Drip Campaigns

(0)

Dynamic Content

(0)

Email Alerts

(0)

Email Monitoring

(0)

Email Templates

(0)

Email Tracking

(0)

Event Triggered Actions

3.3

(3)

Field Sales Management

(0)

For iPad Devices

(0)

For Mac Devices

(0)

For Sales Teams/Organizations

(0)

For Small Businesses

(0)

Forecasting

(0)

Gamification

(0)

Geotargeting

(0)

Goal Setting/Tracking

(0)

Help Desk Management

4.0

(1)

Inbound Call Center

(0)

Agile CRM alternatives

Agile CRM

4.1

(523)

Starting from

8.99

Free trial

Free version

Ease of Use

4.0

Features

4.1

Value for Money

4.1

Customer Support

4.0

Zoho CRM

4.3

(6.9K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

HubSpot Sales Hub

4.6

(471)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

Agile CRM pricing

Starting from

8.99

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about Agile CRM price and value

Value for money rating:

4.1

Of 126 reviews that provide robust commentary on Agile CRM's price and value, 79% mention it in a positive light.

Most reviewers indicate that Agile CRM offers good value for money, especially for small businesses and startups. They appreciate the affordability and the range of features included in the pricing plans, such as marketing automation, customer support, and sales management. Users find the free version beneficial for trying out the software, and they note that it includes enough functionality to get started. They also mention that the software scales well with business growth, offering various paid plans that remain cost-effective. Some users report that Agile CRM is a more economical alternative to other CRM solutions like HubSpot and Salesforce, providing similar functionalities at a lower cost.

However, some users express concerns about the pricing model, finding it misleading or expensive when additional features or third-party integrations are required. They mention that the cost can increase significantly when upgrading to access more advanced features. Some reviewers also feel that the monthly subscription price is too high compared to the advertised annual plans. Additionally, a few users report issues with hidden costs and unauthorized charges, which negatively impact their perception of the software's value for money.

Check .

To see what individual users think of Agile CRM's cost and value, check out the review excerpts below.

Not only you can keep control of all the costumer interactions, but also you can do marketing and support with the same account, and is free for up to 10 users (limited, but free).

Raúl Fernando García

Gerente de Oficina de Administración de Proyectos (PMO Manager)

We moved off HubSpot to Agile, so we had to find a new platform to host our website on since Agile doesn't do that, but finding a new host plus Agile is still significantly more cost effective than just using HubSpot.

Jordan Harpst

Marketing Coordinator

The month-to-month is 2 times more expensive. And almost all of the 3rd party integrations (Twilio, Plivo, Mandrill, Twitter, etc) are blocked unless you pay for the most expensive plan.

Andrew Shaker

CEO

Agile CRM integrations (111)

Integrations rated by users

We looked through 523 user reviews, to identify which products are mentioned as Agile CRM integrations, and what is the users perception.

Meta for Business

Integration rating: 5.0 (1)

“Lead generation from Facebook needed to integrate to Agile for Lead Tracking”

Jennifer Polito

Managing Member

Zapier

Integration rating: 5.0 (2)

Mailchimp

Integration rating: 3.0 (1)

FreshBooks

Integration rating: 3.0 (1)

Gravity Forms

Integration rating: 5.0 (1)

Google Workspace

Integration rating: 5.0 (1)

Agile CRM support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

24/7 (Live rep)

Phone Support

Knowledge Base

Email/Help Desk

Chat

Training options

Live Online

Videos

In Person

Documentation

Webinars

Agile CRM reviews

Overall rating

4.1

523

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.19/10

Rating distribution

250

162

Pros

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

Brandon D.

Sale Director

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Danie d.

Business Development Manager

Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.

Simon H.

CEO

Cons

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

Drew B.

President

The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.

Verified reviewer

Anonymity request

The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.

Verified reviewer

Anonymity request

Read all reviews

Agile CRM FAQs

Q. What type of pricing plans does Agile CRM offer?

Agile CRM has the following pricing plans:
Starting from: $8.99
Pricing model: Free
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Agile CRM?

Agile CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Agile CRM support?

Agile CRM supports the following languages:
Russian, English, Italian, Spanish, Portuguese, French

Q. Does Agile CRM support mobile devices?

Agile CRM supports the following devices:
Android, iPad, iPhone

Q. Does Agile CRM offer an API?

No, Agile CRM does not have an API available.

Q. What other apps does Agile CRM integrate with?

Agile CRM integrates with the following applications:
Wufoo, Drupal, Adobe Commerce, WooCommerce, FullContact, UserVoice, Zapier, JoomlaLMS, QuickBooks Online Advanced, Tidio, RingCentral Contact Center, ClickDesk, Unbounce, FreshBooks, WordPress, Drupal Commerce, Twitter/X, Gravity Forms, Help Scout, Stripe, SendGrid, Stripe Billing, Plivo, LinkedIn for Business, Meta for Business, Leadpages, LiveHelpNow, Braintree, Twilio, Joomla, Xero, Shopify, Zendesk Suite

Q. What level of support does Agile CRM offer?

Agile CRM offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat