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Ameyo vs CallTools Comparison (2026)

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Ameyo logo

Ameyo

CallTools logo

CallTools

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

100

5

4

3

2

1

42

39

13

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.8

156

5

4

3

2

1

137

12

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“The platform's automation capabilities, real-time reporting, and customizable workflows have increased our call volumes, improved applicant engagement, and streamlined our admissions process.”
JA

Junaid A.

Assistant officer

“Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without manual effort”
PD

Pooja D.

Senior Manager Quality and Implementation

“Seamless integration with existing CRM and databases”
JA

Junaid A.

Assistant officer

Pros

“CallTools Support is topnotch.”
Verified reviewer profile picture

Jeremy C.

Exec VP of Operations

“We’ve also had a few small hiccups where we needed to reach out to support to get things sorted.”
EP

Elad P.

Manager

“It’s a decent option if dialing volume matters more than a polished experience.”
EP

Elad P.

Manager

Cons

“The legal team from my company asked us to not go forward because of data security issues. If they had this covered, we'd have gone with Ameyo without any second thoughts.”
NM

Nitin M.

Associate Product Manager

“Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed.”
MH

Mohamed H.

Senior Workforce/Data Analyst

“For the inbound call there is only 30sec to update and save the disposition and if we place the, no response, we have to wait for 30 seconds to place another call.”
Vr

Vaishnavi r.

Program support executive

Cons

“Now I would not recommend them to any potential client based on their limited support window, clunky software and delay in communication.”
Verified reviewer profile picture

Jason H.

OWNER

“No videos to with instructions, with clear instructions, for me I don’t like blogs and reading. ”
CA

Chanel A.

Realtor

“Clunky software with a complicated contact, campaign set up.”
Verified reviewer profile picture

Jason H.

OWNER

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features88
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • Employee Management
  • FCC Compliance
  • FTC Compliance
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management
  • Total features84
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • Employee Management
  • FCC Compliance
  • FTC Compliance
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations5
  • 3CLogic
  • Adobe Commerce
  • Avaya Experience Platform
  • Balto
  • BirdDog Software
  • ClickFunnels
  • Freshdesk
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • LeadsPedia
  • NetSuite
  • Pipedrive
  • Podio
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Talisma CRM
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform
  • Total integrations29
  • 3CLogic
  • Adobe Commerce
  • Avaya Experience Platform
  • Balto
  • BirdDog Software
  • ClickFunnels
  • Freshdesk
  • Google Maps
  • HighLevel
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Invoca
  • Keap
  • LeadsPedia
  • NetSuite
  • Pipedrive
  • Podio
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Talisma CRM
  • Velocify
  • Velocity
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • monday AI Work Platform