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Ameyo vs RingEX Comparison (2026)

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Good recommendations?

Ameyo logo

Ameyo

RingEX logo

RingEX

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

100

5

4

3

2

1

42

39

13

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.2

1.2K

5

4

3

2

1

632

348

148

40

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“The platform's automation capabilities, real-time reporting, and customizable workflows have increased our call volumes, improved applicant engagement, and streamlined our admissions process.”
JA

Junaid A.

Assistant officer

“Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without manual effort”
PD

Pooja D.

Senior Manager Quality and Implementation

“Seamless integration with existing CRM and databases”
JA

Junaid A.

Assistant officer

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”
BB

Bonnie B.

Digital Systems Manager

Cons

“The legal team from my company asked us to not go forward because of data security issues. If they had this covered, we'd have gone with Ameyo without any second thoughts.”
NM

Nitin M.

Associate Product Manager

“Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed.”
MH

Mohamed H.

Senior Workforce/Data Analyst

“For the inbound call there is only 30sec to update and save the disposition and if we place the, no response, we have to wait for 30 seconds to place another call.”
Vr

Vaishnavi r.

Program support executive

Cons

“I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal.”
Verified reviewer profile picture

Micah L.

CMO

“As a result, for a time, we were forced into RingCentral Meetings which has been regularly awful as far as video quality and issues.”
BB

Bonnie B.

Digital Systems Manager

“The initial rollout and setup process can be challenging, especially when transitioning from older phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features88
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • Employee Directory
  • Employee Management
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features77
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Email Templates
  • Employee Directory
  • Employee Management
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Predictive Dialer
  • Presentation Streaming
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations5
  • Box
  • Dropbox
  • Freshdesk
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Talisma CRM
  • Zendesk Suite
  • Zoho CRM
  • Total integrations8
  • Box
  • Dropbox
  • Freshdesk
  • Google Workspace
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Talisma CRM
  • Zendesk Suite
  • Zoho CRM

Alternatives

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