Kommo vs HubSpot CRM Comparison

Many features. Clear and understandable interface, that is not cluttered. Reasonable pricing. Good support team eager to help.

I fact too many features only larger teams can use. It seems that are more focused on analytics than on automation.

This CRM has pretty good design and functional I liked to use this software The market offers to business many choices I think that this CRM could be one of the top 10

Each software has pluses and minuses And this is the moment when hard to find negative sides of this CRM Probably price could be more competitive

The key difference of amoCRM is that sales rep could easily start using the system and quickly understand the logic inherent in it. amoCRM has a friendly interface and really helps to sell more. I, as the leader, can easily control the sales process. Integration with email and web forms are simply adjusted and give an immediate effect in terms of speed of responses to questions of potential customers. For us it is an effective system for lead management which is easy and pleasant to work with.

I not found any disadvantages in the work of the CRM system

- Huge variety of integrations with different analytics services and call-tracking services - You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations - Create your own widgets. For example we use widget that stores different useful links for our managers - Get analytics of your sales in total and get information per manager - Attach tasks to your leads, so manager won't miss when he should contact client - You can integrate your PBX system into amoCRM, so you can do calls directly from CRM

- Lack of customization in reports, especially when you have several projects in one account - It's expensive for small projects

We use this CRM for 1.5 years. In addition to the basic functions, there is an excellent monitoring system: you can track and highlight statistics on any orders at any time. Thus, this CRM is also an excellent tool for in-depth analysis.

We had rare departures, as we wrote to the support service (twice). All promised to eliminate within a month. But a year has passed, and nothing has changed.

totally fake tool not working and software is so much different as compare to Mao Crm marketing video

too much options not working very poor performance

Tiene muy buenas caracterisitcas, bots, envío de mensajes masivos, facil de integrar, el precio...

NO FUNCIONA ninguna característica, por momentos todo va bien pero cada pocos días la plataforma se daña y no me puedo comunicar con mis clientes, la respuesta del CRM es "estamos trabajando en ello" pero pueden pasar meses y siempre le van a decir "estamos trabajando en ello"Es un CRM que NO me permite comunicarme con mis clientes.

Idle time and fast start of this program allowed us also quickly and simply to adjust all purposes individually under inquiries of our firm, namely: 1. Fast filling of a card of the client and all contact information; 2. Integration with IP telephony; 3. Fast statement of tasks and transfer to their other departments or employees; 4. Convenient integration with email marketing by mail on client...

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with a slight time delay come letters to the email.

In reviewing other CRM tools, this basic level was easy to use. I just wanted a CRM. I didn't need social media integration or automation. The chat feature for support is working very well. They get back to me with easy to understand answers and tell me where to find additional information on their site.

It will pick up and entire string of emails when creating a lead from an email.

Hi Irene, Thanks for your feedback! We're happy to hear that you found our product easy to use and the support worked fast and well for you. We'll look into that and do our best to simplify the process of email integration.

This is the only CRM we found that integrated with Social Media messaging, which is the preferred communication medium for many of our customers. We used to have our team using Facebook messenger within our FB Business Manager page directly, but now we can have these Messenger interactions INSIDE our CRM and then bridge those conversations into texts and phone calls. The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM.

The integration with FB is treated as a "bot" on the FB side, even though we have real humans in our call center replying to customers via amoCRM. This means that a stricter set of rules is applied to our conversations from FB, and we've had the link shut down a couple times. It's still a great integration to have--especially considering that no other CRMs can do this. Also, the integration with Twilio is quite limited when it comes to outbound and inbound calls. I love the automatic call recording features, but we are not able to assign agent-specific numbers that customers can call back. It would be wonderful if we could have a mini-IVR inside amoCRM so that when customers call us back the routing could be more efficient. The smartphone app could be better too.

I enjoy using this CRM and I would recommend it to small businesses since it is very easy and comes with many features

The Support team is somewhat difficult at times but now and then you get a really solid rep who takes good care of you.

Price is phenomenal, super easy to use, up and using within minutes of purchase, ... this is a CRM that makes our company money!

Tech support could have better knowledge about the use of the features in real life, how it applies to working day to day... but what they don't know, they have found out for me. They don't respond to messages very well, I have to keep calling back.

Es un CRM con muchas integraciones y aun precio muy reducido en comparación con sus rivales. Es fácil de utilizar y configurar. Incluye Bots automáticos y conexiones con muchas herramientas y plataformas de captación de leads. Las limitaciones por volumen también son bastante más amplias que otras plataformas y es algo a tener muy en cuenta.

El servicio técnico no es todo lo rápido y resolutivo que debería y las integraciones personalizadas están muy limitadas por la API.

The product looks great, has great workflows, and helps streamline a lot of boring data-entry tasks that bog down a lot of CRMs. Integration with multiple chat platforms is huge, if you communicate through customers through these channels this is the greatest service for you.

The software is new, so most common integrations you'd expect with a CRM just aren't there, or are only available through Zapier which is clunky. Calling is the biggest issue, the ONLY supported phone service is Twilio, and the Zapier integrations are just one way. My organization calls a lot more than it chats, so the service was clunky.

- online crm - working as a time-managment for all the office - can buy for several accounts - control by the manager or director - possible to make quick notes

To make function "to add" more bright or bigger to see at the first sight May be would be better to make the colors brighter and lines more contrast.

amoCRM does everything it is supposed to do like lead scoring, works as a CRM and reporting. The UI is easily readable and everything is placed well.

Though amoCRM looks good and easy to use, one of the main problem is that the lead scoring is not flexible but leaving that aside it is a pretty decent product.

The amoCRM system is great for managing our company's sales. The platform allows us to conveniently carry out a full-fledged sales analysis and track employee performance.

In this CRM there is no possibility to divide leads into different categories. The support service does not respond promptly to requests, so a response can be expected for quite some time.

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Dear Konstantin! Thank you for your review! We are very proud that you have given us such a high score. We will keep it!

The system allows you to simply maintain a database of contacts and accounting transactions (in reference to contacts). Contacts and transactions can be tagged. Based on the amount and status of transactions, a sales funnel is formed. There is an API. Possibility to add fields to transaction cards. Integration with MailChimp.

The interface of the system is not as simple as it seems at first glance, the cost of the package is quite high. But if you deal with CRM, you will certainly appreciate its functionality.

This CRM can significantly increase the productivity of our employees. The software allows you to assign tasks to employees of our company, and also contributes to the convenient processing of important information.

The notification system sometimes fails. The technical support service does not work as well as we would like, therefore, our employees have resolved many problems themselves.

Excellent CRM. A huge advantage for me is the availability of the desktop version. While working I have to open a lot of tabs. Losing there is necessary - easy. And I find the desktop program without problems.

I have not found any flaws for all the time using CRM. Even when there was no access for technical reasons from our side, the support service tried to help us and made recommendations for fixing the problem.

amoCRM originally bribed me with a huge number of functions and a nice well thought out design. The system is so thought out and implemented that even after several days of work and adding a small amount of data it was already clear that this CRM will suit us and we will be able to use it for business. Slowly we sorted out the modules we needed (Transactions, Lida, Contacts, Tasks) and the work moves very quickly.

Despite the nice design, it turned out that it is difficult to install the system and configure it. We even had to invite to the office a specialist who works only with amoCRM, but he helped us save time on installing CRM.

Wow, what a surprise its been to finally find a CRM away from the general masses. We won't mention any names, but I think you know who I'm referring to. :-). amoCRM provided us with so many tools to target and track our sales pipeline to ensure no opportunities fell through the cracks. Very happy with amoCRM!

Depending on where your CRM experience is from, it is important to stay in contact with your on boarding support! Make sure you stay consistent with all of the incoming information from your daily sales calls and you will ensure increased conversions!

AmoCRM is exactly the service we need. With his help, we see the entire history of the client: what he bought, what he liked and how much we earned. All these data are collected in the statistics with which it is convenient to conduct an analysis of the work.

It is quite difficult to quickly implement CRM and start working. We planned to do everything in a week, but because of the abundance of functions, we had to study the service for a long time. As a result, the introduction took twice as long.

We in the company refused to use this CRM. For start-up companies, service is still suitable for solving simple tasks, but not for us. The only advantage that we found is an excellent design, here the developers have tried.

Their support service is terrible: it does not solve problems, it does not help at all. The service is unstable: it often slows down. Many functions: sales funnels, automatic actions - in fact do not function.