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HubSpot CRM
Everything you need to sell in one integrated suite
(264)
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HubSpot CRM Pricing, Features, Reviews and Alternatives
HubSpot CRM product overview
What is HubSpot CRM?
HubSpot CRM has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM takes care of all the little details - logging emails, recording calls, and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process.
Key benefits of using HubSpot CRM
Timeline: Organize every e-mail, note, call and even website visits into one simple and intuitive view. Our current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.
Templates & Content - Build and save email templates, schedule messages and store sales content in HubSpot CRM.
Company Database & Automatic Enrichment - Instantly see useful and any new information about your contacts or company you add to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of your website traffic to identify companies browsing your site. You can add social profiles, any background information, details on key employees and related companies.
Integrates with tools you already use - HubSpot CRM connects to the tools you already use, keeping itself up to date and surfacing useful details throughout your day (without even logging in to your CRM system.) Integrations include Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. It's there when you need it, out of your way when you don't.
Fully integrated with HubSpot Marketing - Bridge the gap between sales and marketing without the hassle of integrations and syncing. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox & social media about the contacts you communicate with right inside your inbox.
Typical customers
Platforms supported
Support options
Training options
HubSpot CRM pricing information
Value for money
4.3
/5
4.2K
Starting from
Free
Pricing options
Value for money contenders
HubSpot CRM features
Functionality
4.4
/5
4.2K
Total features
86
16 categories
Most valued features by users
Functionality contenders
HubSpot CRM users reviews
Overall Rating
4.5
/5
4.2K
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.49/10
2.5K
1.3K
229
48
27
Why do users choose Hubspot CRM?
What would users change about Hubspot CRM?
Ryan C.
Overall rating contenders
Andrew S.
Chief Executive Officer
Management Consulting, 1-10 employees
Review source
Transcript
Andrew T.: Hi, my name is Andrew from ATS Bookkeeping Services. We have approximately 26 persons on staff,...
Andrew B.
Director of Sales
Insurance, 11-50 employees
Review source
Transcript
Andrew B.: Hello, I'm Andrew. I work as a director of sales for an international insurance company, and...
Fernando P.
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
I really like the overall experience with Hubspot and I recommend it because is the more complete and easy to use solution I ever used.
The user experience is awesome and they have all needed features for a good CRM.Customer support is great.Together with other Hubspot modules and integrations it is a must tool to understand what is happening in your business and how to improve and accelerate growth.
On the analytics and dashboard area could be more customizable and make deeper analysis and insights.Integration with AI could make it even better.
Ankur C.
Computer Software, 5,001-10,000 employees
Used daily for 2+ years
Review source
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Thanks to their details documentation and community support, my overall experience has always been great.
I really like the way they have provided the ease to admins to manage the contacts and contact creation right after Hubspot form is submitted. Even the method to embed Hubspot Forms on any website is also very user friendly. Comunity support is also there to back up developers in all development needs. Their APIs and Private Apps are really amazing when it comes to authentication and works seamlessly.
Recently, they have removed their support for API key authentication which probably has broken many hearts as most of the people were too dependent on API key validation. But thankfully creation of Private app and validation through access token is not that tough. However, their customer support is not very helpful when it comes to technical enquiries. You need to be dependent on community only which sometimes may take time to answer your question. Although Hubspot documentation is at time very helpful for technical queries.
Rhea S.
Utilities, 11-50 employees
Used daily for 2+ years
Review source
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We have climbed the ladder of success in building strong relationships with our customers thanks to the good work by HubSpot CRM. It is very easy to customize which allowed us to achieve the right tool for the job that perfectly suits our needs. HubSpot CRM has helped take every possible opportunity we have to build up on our customer interactions.
HubSpot CRM incredible customer engagement functions like the chatting and meetings gives us an efficient way to interact with our customers. It gives us detailed reports that help us analyze our customer engagements and take actions to improve our customer relationships. It has great sales visual boards that allow us to monitor our sales activities in real time.
HubSpot CRM has nothing that does not amuse us. All functions are very useful and respond really well to our requests.
Natalie M.
Design, self-employed
Used monthly for 1-2 years
Review source
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Pretty horrible, the learning curve is quite steep
You can manage your website content and contacts from one platform
Too complicated to set up basic automation without being blocked by unexpected upgrades requests
Halle S.
Computer Software, 201-500 employees
Used weekly for 2+ years
Review source
Share this review:
I really like how easy to use it is, how to pull data and reports and create workflows and automations. Also, there customer support is top notch!
I honestly don't have any cons, other than it is pricier than some other CRM tools we looked at but we used it as our one stop shop for Sales, Marketing and Support.
HubSpot CRM FAQs
HubSpot CRM has the following pricing plans:
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of HubSpot CRM?
HubSpot CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does HubSpot CRM support?
HubSpot CRM supports the following languages:
Portuguese, French, Spanish, Japanese, English, German
Q. Does HubSpot CRM support mobile devices?
HubSpot CRM supports the following devices:
Android, iPad, iPhone
Q. Does HubSpot CRM offer an API?
Yes, HubSpot CRM has an API available for use.
Q. What other apps does HubSpot CRM integrate with?
HubSpot CRM integrates with the following applications:
Salesforce Service Cloud, Vtiger CRM, Wufoo, ClearVoice, CompanyHub, Hotjar, Grow, Salesmate, Capsule, HubSpot Marketing Hub, Kommo, Constant Contact, Groove, Google Forms, CallRail, Microsoft Outlook, Less Annoying CRM, Workbooks, WooCommerce, Aircall, Bidsketch, Ortto, Workplace from Meta, Ceros, Azuqua, Zoho CRM, Insightly, Campaign Monitor by Marigold, FullContact, Robly, ActiveCampaign, Formstack Forms, MailerLite, MailUp, 123FormBuilder, Calendly, Creatio CRM, EASE, Teamwork.com, Zapier, QuickBooks Online Advanced, Bedrock Data, TractionNext, Recurly, Instapage, LeadMaster, LeadDyno, Gmail, BrightInfo, Mojo Helpdesk, Myphoner, SalesSeek, Klipfolio, Unbounce, Act!, Google Workspace, Datanyze, Teamleader, Benchmark Email, Trello, Zoho Books, OnceHub, Pipedrive, Outreach, Paycove, FreshBooks, PersistIQ, Zoom Workplace, Teamwork Desk, dotloop, Freshsales, Pipeline CRM, ChartMogul, Uberflip, MoData Suite, Efficy CRM, Salesflare, ActiveDEMAND, Databox, Drift, WordPress, Dropbox Sign, Smartling, Brevo, Contactually, WorkflowMax, Gravity Forms, Help Scout, Woopra, Stripe, LeadsBridge, Jotform, Salesforce Marketing Cloud Account Engagement, LeadGnome, PowToon, Livespace, Nutshell, DataHero, SugarCRM, Dropbox DocSend, SendGrid, Wistia, Slack, Google Contacts, Microsoft 365, Getsitecontrol, Invoca, Viewbix, Typeform, Attribution, Dotdigital, Nimble, Proposify, Drip, noCRM.io, Lucky Orange, Front, GetResponse, ConnectWise PSA, ServiceM8, PhoneWagon, Zoomph, LiveChat, Pipeliner CRM, AnyMeeting, Zendesk Sell, Taboola, GoTo Webinar, OnePageCRM, LinkedIn for Business, Teamgate, Eventbrite, Meta for Business, Clio, Olark, Justuno, Atomic AI, Batchbook, Wave, Stitch Labs, Kissmetrics, Highrise, Semrush, Toky, SurveyMonkey, LiveHelpNow, Keap, ClickUp, Privy, Chargebee, weclapp, Skyvia, Google Calendar, AllClients, ClientPoint, AskNicely, Kixie PowerCall, Bitrix24, Accelo, Copper, Infer, Direct Mail, Kustomer, Mailchimp, Twilio, Emma by Marigold, BigContacts, Ignition, Zoho Analytics, Vidyard, Marketo Engage, Asana, Podio, Slemma, PandaDoc, AdRoll, Brightcove, Wishpond, Xero, Pure Chat, HubSpot Sales Hub, AWeber, Cyfe, Qwilr, Dasheroo, Intercom, Membrain, Join.Me, Operations Hub, Zoho Invoice, EZ Texting, Referral Rock, Shopify, Zendesk Suite, Microsoft Excel
Q. What level of support does HubSpot CRM offer?
HubSpot CRM offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
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