amoCRM Software Pricing & Features

amoCRM

Lead & Sales Management for SMBs

4.56/5 (83 reviews)

amoCRM overview

amoCRM is an intuitive sales and lead management solution for SMBs. Unlike other tools, it can be set up in just minutes. amoCRM is user-centric, with a core focus on interactive design and customization for effortless sales automation. Users can drag-and-drop leads to different statuses, create custom fields on the fly, and set up behavior-triggered actions in just a few clicks.

As an administrator, users can add new users to amoCRM quickly, and easily change their user management settings and permissions so data always stays secure. Use the iPhone or Android app to keep up with notes and tasks while on the go. amoCRM also integrates with other great services like MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier and more, to enhance user workflow. amoCRM supports contact and lead management as well as tasks and notifications and 2-way email sync. Other amoCRM features include a dashboard and KPIs, digital pipeline and sales analytics.
www.amocrm.com

Pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Russian, Spanish
amoCRM screenshotamoCRM - Product Overview and CustomizationamoCRM screenshotamoCRM screenshotamoCRM screenshotamoCRM screenshotamoCRM screenshot: Enhance the efficiency of using amoCRM with available add-onsamoCRM screenshot: Use application for iPhone and Android to work anytime, anywhere

amoCRM reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.5
  4.4
Brian Møller Jacobsen

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Used weekly for less than 6 months
Reviewed 2018-02-12
Review Source: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity. I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute. There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface. And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company. I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit. I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Read the full review


amoCRM

Lead & Sales Management for SMBs

Алексей Маринов

Excel vs amoCRM

Reviewed 2015-12-16
Review Source: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients. database has been stolen several times by managers , who then opened their businesses. Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers. And it became possible to ensure the safety of the most valuable - the customer base. After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager. And then we fired 2 manager. Since they only create the appearance of work. It all began to count. Connect IP telephony and listened to the conversations of managers. We implemented service quality and could boost sales by controlling the work. Previously, there was chaos - once called the client. Then promised to call back , but did not call back. Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance. Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager. He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy! The world will never be the same again . After using amoCRM - we will never go back to Excel.

Read the full review


amoCRM

Lead & Sales Management for SMBs

Galina Romanenkova

amoCRM really helps to increase sales.

Reviewed 2015-12-17
Review Source: GetApp

We introduced the system to the company in early 2015. (for reference : iTrack - Web - studio on the market since 2004) You understand that we have a crisis in Russia , the rise in prices and etc., so we and other companies dont have founds for promotion, and therefore sales fell. Then we decided to implement CRM. First set Bitriks24 and were disappointed. Enterprise Portal and Communications within the company organizes smartly, but work with clients was not comfortable. Then we decided to put amoCRM. It was a breath of fresh air. In Bitriks24 In Bitrikse24 managers were forced themselves to enter data into the CRM, to have analytics. In amoCRM you work with pleasure, this system reall helps you in sales. Analytics is at the high level. Though personally to us the standard options in analytics is not enough. Then we decided to modify the system on our own. We had some qualified programmers in our company, so it wasnt difficult, and we have modified system for our requirements. We liked this app and to modify it so much, that we became amoCRM partners. And now we help other companies to increase and automate their sales. Life hack to work with support: usually the time for consideration of treatment is three hours. If the task is urgent, please send your request in the support, and when you will know number of your ticket, call to the support and say your ticket number, then ask them to expedite time of the consideration.

Read the full review


amoCRM

Lead & Sales Management for SMBs

Дмитрий Агеев

Amo crm converts time into money

Reviewed 2015-12-14
Review Source: GetApp

I Run a company that designs and promotes websites. Question about installing some common system of working with clients stood for a long time, but could not decide what we will do, how to customize the system to our business. Conversed on this topic with a friend who has a business selling spare parts for cars.He advised the Amo CRM. His words I took not seriously, because we have different lines of business. But decided to try it. After a week of use AmoCRM realized that this is exactly what we need. The system is easily tuned under our direction. Managers have studied for two hours. Of course, had to configure the system, but thanks to a responsive service for dealing with customers, it managed to fulfill two working days. Universal interface allows you to monitor the work of sales Department to see specific figures on the purchase funnel, how many customers "went" and at what stage. No need to spend time on endless meetings, set plans and to monitor their implementation. Managers can see how much salary they will get at the end of the month. Now I can log in anywhere (as frequent business traveller) where there is access to the Internet and monitor the progress in the Department. Still don't understand how we could do without this system. Regret not having done it before. So many customers have missed. Amocrm is our workplace, our main tool in sales. I advise amoCRM to anyone who value their time and their customers.I have no complains about customer support service

Read the full review


amoCRM

Lead & Sales Management for SMBs

Andre Nedelcoux

Overall not bad, but far from perfect

Used daily for 2+ years
Reviewed 2018-10-11
Review Source: Capterra

I have been working with this CRM for 3 years. She has no complicated settings, everything has already been done for me. There is a large selection of applications that can be integrated. In general, a good choice for working with a sales funnel.

Read the full review


amoCRM

Lead & Sales Management for SMBs

amoCRM pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial, no credit card required.

Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month

Plans are billed annually.

Pricing Comparison

How does amoCRM compare with other Customer Management apps?

Subscription plan?

amoCRM



96% of apps offer a
subscription plan

Free trial?

amoCRM



84% of apps have a
free trial

Freemium plan?

amoCRM



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




amoCRM Pricing Reviews

Pros
  • Low barrier to entry
  • fast start price flexibility UX/UI
  • I have no complains about customer support service
  • Customer support, easy to use and intuitive interface, integration with 3rd parties.
Cons
  • not work with documents
  • some bugs, but it's basically nothing
  • Limits policy based on subscription plan
  • Limited disk space. I would like more. But this is not so important
98%
recommended this to a friend or a colleague

amoCRM features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
Calendar Management
Contact Database
Custom Fields
Customer Database
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Email Templates
Mobile Integration
Reporting & Statistics
Social Media Integration
Third Party Integration

Customizable Branding (135 other apps)
Electronic Payments (105 other apps)

Competitor Feature Comparison

API
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Anti Spam
Approval Process Control
Archiving & Retention
Automatic Notifications
Automatic Reminders
Behavior Tracking
CRM Integration
Calendar Management
Calendar Sync with Google
Call Analysis
Call List Management
Call Recording
Call Reporting
Call Transfer
Campaign Management
Chat
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Approvals
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Visualization
Document Storage
Drag & Drop Interface
Duplicate Detection
Email Integration
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Filtered Views
Follow-up Scheduling
Forecasting
Forms Management
History Tracking
Inbox Management
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Currency
Opportunity Management
Permission Management
Pipeline Management
Pipeline Reports
Planning Tools
Prioritizing
Private Text Chat
Quote Management
Real Time Notifications
Reporting & Statistics
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Sales Forecasting
Sales Reporting
Sales Tracking
Search Functionality
Social Advertising
Social Media Integration
Status Tracking
Summary Reports
Tagging
Task Management
Task Scheduling
Territory Management
Third Party Integration
To-Do List
Voice Mail
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Anti Spam
Approval Process Control
Archiving & Retention
Automatic Notifications
Automatic Reminders
Behavior Tracking
CRM Integration
Calendar Management
Calendar Sync with Google
Call Analysis
Call List Management
Call Recording
Call Reporting
Call Transfer
Campaign Management
Chat
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Approvals
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Visualization
Document Storage
Drag & Drop Interface
Duplicate Detection
Email Integration
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Filtered Views
Follow-up Scheduling
Forecasting
Forms Management
History Tracking
Inbox Management
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Currency
Opportunity Management
Permission Management
Pipeline Management
Pipeline Reports
Planning Tools
Prioritizing
Private Text Chat
Quote Management
Real Time Notifications
Reporting & Statistics
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Sales Forecasting
Sales Reporting
Sales Tracking
Search Functionality
Social Advertising
Social Media Integration
Status Tracking
Summary Reports
Tagging
Task Management
Task Scheduling
Territory Management
Third Party Integration
To-Do List
Voice Mail
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Anti Spam
Approval Process Control
Archiving & Retention
Automatic Notifications
Automatic Reminders
Behavior Tracking
CRM Integration
Calendar Management
Calendar Sync with Google
Call Analysis
Call List Management
Call Recording
Call Reporting
Call Transfer
Campaign Management
Chat
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Approvals
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Data Visualization
Document Storage
Drag & Drop Interface
Duplicate Detection
Email Integration
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Filtered Views
Follow-up Scheduling
Forecasting
Forms Management
History Tracking
Inbox Management
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Currency
Opportunity Management
Permission Management
Pipeline Management
Pipeline Reports
Planning Tools
Prioritizing
Private Text Chat
Quote Management
Real Time Notifications
Reporting & Statistics
SMS Integration
SMS Marketing
SSL Security
Sales Analytics
Sales Forecasting
Sales Reporting
Sales Tracking
Search Functionality
Social Advertising
Social Media Integration
Status Tracking
Summary Reports
Tagging
Task Management
Task Scheduling
Territory Management
Third Party Integration
To-Do List
Voice Mail
Web Forms
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App

0 reviews

See all iOS Apps

Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#13 in CRM

View full ranking
55
10
12
15
0
7

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

amoCRM also features in these categories:

Videos and tutorials

Additional information for amoCRM

Key features of amoCRM

  • Digital pipeline
  • Email tracking
  • Tags
  • iOS & Android mobile app
  • VoIP integration
  • Follow-up sequences
  • Custom tags
  • Bulk edit
  • Performance tracking
  • KPI & dashboard
  • Webhooks

Benefits

amoCRM is a powerful tool for converting leads into valuable clients, which supports contact, lead and task management, plus sales analytics and 2-way email sync.
An interactive digital pipeline makes automating routine tasks a breeze, so users can focus on client relationships, not on busywork.
Automation also triggers actions and alerts so users always initiate interaction when the lead is most responsive.
No longer tied to the desktop - all emails, calls, and chats are seamlessly synced across mobile and tablet too.
amoCRM integrates with other great services like MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier and many more.