amoCRM Pricing, Features, Reviews & Comparison of Alternatives

amoCRM Reviews

amoCRM

Lead and Sales Management for SMBs

4.82/5 (46 reviews)
499     458

amoCRM is the most intuitive CRM solution available. Unlike other tools, it can be set up in just minutes. amoCRM is user-centric, with a core focus on interactive design and customization for effortless sales automation. You can drag-and-drop leads to different statuses, create custom fields on the fly, and set up behavior-triggered actions in just a few clicks. As an administrator, you can add new users to amoCRM quickly, and easily change their user management settings and permissions so data always stays secure. Use our iPhone or Android apps to keep up with your notes and tasks while on the go. And even better, amoCRM integrates with other great services like MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier and many more!
www.amocrm.com

amoCRM Reviews (46)

Most positive review

 implemented amoCRM into our business 
Vendor responded

We run consulting company. Recently, we've implemented amoCRM into our business This system has several advantages: an easy entry into the system, so you can start working immediately. Modern API, a wide selection of widgets and integration with third-party services (telephony, chat) have ...

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Reviewed 15th of December, 2015 by fixed asset accounting and financial lease specialist

Most critical review

 Flexible settings

I have a great experience in working with CRM systems. But i have to choose. amoCRM. amoCRM - convenient and low-price system, that allow you to increase you incomes. amoCRM provides you wide amount of functions, which can make your work with customers easier and better. Just try it! We could ...

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Reviewed 23rd of December, 2015 by Sitdikov Vagiz

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amoCRM Category Leaders

Reviews
Integrations
Mobile
Media
Security

#13 in Sales Management

View full ranking
55
9
16
14
2
14

#18 in CRM

View full ranking
55
9
16
14
2
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

amoCRM Screenshots (6)

amoCRM screenshot: Contains information for every client, all active negotiations, current contracts and future deals. Also equipped with "smart" search, tags and filtering.amoCRM screenshot: Contains information for every client, all active negotiations, current contracts and future deals. Also equipped with "smart" search, tags and filtering.amoCRM screenshot: Automatic conversion of leads into salesamoCRM screenshot: amoCRM includes diagramms of lead status distribution by Sales Rep or any other way of sorting. Also, system creates sales forecasts, based on previous statistics.amoCRM screenshot: Increase the Efficiency of Using amoCRM with Available Add-OnsamoCRM screenshot:  Install Free Application for iPhone and Android and Work Wherever It’s Convenient for You

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based, iPad
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, Russian, Spanish
Support Options
Knowledge Base, Online Support, Phone Support, Video Tutorials

amoCRM Pricing

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

14-day free trial, no credit card required.

Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month

Plans are billed annually.

Competitors Pricing

Zoho CRM

Starting from: $12.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Highrise CRM

Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

webCRM

Starting from: £18.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited amoCRM also visited

Key Features of amoCRM

  • Lead Management
  • Contact Management
  • Task Management
  • Sales Reports
  • Sales Pipeline
  • Custom Fields
  • Email Integration
  • Widget Integrations
  • Tags
  • Import/Export
  • Multi-Currency
  • Low Cost
  • No Contracts
  • Calls directly from amoCRM interface
  • Sales Analytics, diagrams of lead status, sales forecasts
  • Sales Analytics
  • Digital Pipeline
  • KPI&Dashboard

Benefits

amoCRM is a powerful tool for converting leads into valuable clients. Its interactive digital pipeline makes automating routine tasks a breeze, so you can focus on client relationships, not on busywork. Automation also triggers actions and alerts so you always initiate interaction when the lead is most responsive. And you’re no longer tied to your desktop - all emails, calls, and chats are seamlessly synced across your mobile and tablet too.

Alternatives to amoCRM

Videos

mark martinez

amoCRM review

05/01/2017

The key difference of amoCRM is that sales rep could easily start using the system and quickly understand the logic inherent in it.

Pros

I as the leader, can easily control the sales process.

Cons

i have not found an bad things with amoCRM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Conrad Kramer

I couldn't imagine using anything else!

11/11/2016

I have been using amoCRM now for the last 5 months and as I have said, I couldn't imagine using anything else. It's a really easy and user-friendly CRM and I'd recommend it to just about anyone looking for a simple tool that still gets the job done. Back when we were looking into several CRMs, I chose amoCRM because it had seemed to be one of the simplest. I was not let down. Whenever I had questions about something, Sang and Xenia from customer service helped out quickly. There is really nothing for me to complain about here.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
¿nton Lebedev

My experience with amoCRM

12/01/2016

I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I¿m going to stay with amoCRM, it¿s what I was looking for.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Аnton Lebedev

Verified Reviewer

Our experience with amoCRM

11/01/2016

Our company used another CRM system earlier but decided to try amoCRM because of our partner’s advice. amoCRM does not need a complicated implementation process so we started using it right after registration on website. There is a great feature - extensions install opportunity. We also find services LiveChat and HyperScript very useful. What is important, functionality didn’t disappoint us, a wide range of different features are really useful! Mobile version of this CRM system is also a great advantage for us.

Pros

Really easy to use system with intuitive interface and operational support.

Cons

Technical support accepts all the proposals on the amendments amoCRM

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Anton Lebedev

My experience with amoCRM

11/01/2016

Pros

I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I’m going to stay with amoCRM, it’s what I was looking for.

Cons

This simple system is possible to leads & contacts, sales analysis, mobile applications, web-site integration, security and access, scoring etc

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering amoCRM

Using of educational video tutorials and information from the thematic distribution within the license. At initial registration the trial period.

Source: Software Advice
Helpful?   Yes   No
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Mikhail Scherbakov

Verified Reviewer

amoCRM is my choice

29/12/2015

One year ago we decided to implement CRM system in our business. After testing several variants of systems we stopped at amoCRM. It has rich functionality, but it is quite simple and user-friendly. Interface is not overloaded, its really intuitive. A lot of convenient functions, such as e-mail integration, ability to use widgets, for example, to phone customers directly from amoCRM, api integration – all of it could simplify doing your business. You could customize your amoCRM system to fit your business processes. It doesn’t require programming skills, only your desire. If you met a trouble using amoCRM, just contact to their customer service. They will answer all your questions and help to solve problems. I recommend to try amoCRM to all sales directors, who want to increase efficiency of their businesses.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Siarhei Ivanou

Crm for the call center

25/12/2015

Pros

I am the head of call center and I had a task to make work of operators more simply and quicker on the one hand, but to consider all nuances and tasks in crm to system on the other hand. Tried some crm programs, but stopped a choice on amoCRM. Idle time and fast start of this program allowed us also quickly and simply to adjust all purposes individually under inquiries of our firm, namely: - Fast filling of a card of the client and all contact information; - Integration with IP telephony; - Fast statement of tasks and transfer to their other departments or employees; - Convenient integration with email marketing by mail on client base; - SMS mailing of reminders and informing clients on the carried-out actions, discounts, etc.; - Communication of all filled forms of a subscription and orders on our websites with the amoCRM program; - At the end of day quickly to consider and analyze work of each call center operator.

Cons

no problems during use recently in amocrm. I continue to use amocrm now

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering amoCRM

All these purposes were successfully realized by means of the amoCRM program without additional capital investments that also affected a choice сrm systems for our firm. The amoCRM program is ideally suited for simple call centers. I recommend!

Source: Software Advice
Helpful?   Yes   No
Read more
Sergei Ivanou

Verified Reviewer

I am the head of call center

25/12/2015

I am the head of call center and I had a task to make work of operators more simply and quicker on the one hand, but to consider all nuances and tasks in crm to system on the other hand. Tried some crm programs, but stopped a choice on amoCRM.

Pros

Idle time and fast start of this program allowed us also quickly and simply to adjust all purposes individually under inquiries of our firm, namely: 1. Fast filling of a card of the client and all contact information; 2. Integration with IP telephony; 3. Fast statement of tasks and transfer to their other departments or employees; 4. Convenient integration with email marketing by mail on client base; 5. SMS mailing of reminders and informing clients on the carried-out actions, discounts, etc.; 6. Communication of all filled forms of a subscription and orders on our websites with the amoCRM program; 7. At the end of day quickly to consider and analyze work of each call center operator. All these purposes were successfully realized by means of the amoCRM program without additional capital investments that also affected a choice сrm systems for our firm. The amoCRM program is ideally suited for simple call centers. I recommend!

Cons

with a slight time delay come letters to the email.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Sitdikov Vagiz

Verified Reviewer

Flexible settings

23/12/2015

I have a great experience in working with CRM systems. But i have to choose. amoCRM. amoCRM - convenient and low-price system, that allow you to increase you incomes. amoCRM provides you wide amount of functions, which can make your work with customers easier and better. Just try it! We could see activities of every sales manager in dept., could have information about our entire sales dept. If you meet some troubles while using amoCRM, just call their customer service. Your problem will be solved in few hours. I am glad to work with multiple sales funnel , which gives us an analysis on the different areas of sales. Also one of the main advantages is appearance of mobile app. I can control all processec in my sales dept from all over the world. I recommend to try amoCRM to everyone, who is interested in profit and business development.

Pros

Flexible settings, API - integration, built-in widgets - that all make your work process in amoCRM very convenient.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Alexey Pavlyukov

Best cloud CRM for me

23/12/2015

As Director of Sales, I can confidently say that amoCRM - your secret weapon to improve business performance. The system makes it easy to control the conduct of all your transactions, schedule tasks, mark all the upcoming events. It is very convenient to create a list of contacts, there is ability to sort contacts by company. The system has an informative mode of analytics that allows to follow all steps of transactions and successfully bring them to the end. Developers regularly update the system, because the world is not standing still. My conclusion is this - amoCRM well suited to small business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

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