Appointy vs Setmore Comparison

Overview

Appointy is a simple, functional and power scheduling software designed for small businesses

Setmore is an appointment scheduling platform that empowers businesses to book with customers online. Schedule appointments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

189

60

8

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

616

178

31

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Excellent customer service, everything was clearly explained, immediate answers, very friendly, very helpful.
Appointy was pretty easy to set up, even for a computer illiterate person like myself. I had some issues, but they were pretty quickly resolved once I chatted with.
It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Pros

Super easy to see my schedules, and I like how fast they are filling up. My Patients find it easy to use as well, and like the appointment reminders.
Its easy and everything thought out generally very happy and easy to use. Perfect for my beauty therapy bookings.
I am super happy with the service I receive. I have encountered very little issues and when I did, it was to do with me not understanding or finding the answer on my own.

Cons

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.
But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.
I can't come up with any negative feedback about this service.

Cons

I loose business when I make a customer wait. Setmore insures that I never loose my customers.
Have to shut if off and turn it back on Regularly, or it just stops working all together. We have actually lost some appointments due to this issue.
We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features50
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Client Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Interview Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Analytics
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features25
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Chat
  • Class Scheduling
  • Client Management
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Collection
  • Forms Management
  • Gift Card System
  • History Tracking
  • Interview Scheduling
  • Invoice Management
  • Microsoft Outlook Integration
  • Multi-Language
  • Multi-Location
  • Partial Payments
  • Performance Reports
  • Ratings & Reviews
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Analytics
  • Social Media Integration
  • Team Calendars
  • Third Party Integration
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations27
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appointy vs. Setmore

See how Appointy and Setmore stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.