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Appointy Pricing, Features, Reviews and Alternatives

Appointy product overview

Price starts from

0

Per month

Other

What is Appointy?

Appointy is a simple, functional and power scheduling software designed to help you grow and manage your business. Appointy allows you to accept appointments online, send automated email/ sms reminders, integrate with social media and Google Calendar, accept online prepayments, create deals & discounts and much much more.

Key benefits of using Appointy

  • Staff Scheduling: Automatically assign appointments to the most free resource.

  • Customization: Personalize your scheduling calendar by uploading your logo, business information, and interactive Google map of your location.

  • Customer Communication: Send "Thank You" emails to your clients, and SMS and automated call alerts for appointment reminders.

  • Flexible Booking: Allow you clients to make multiple bookings at once, select their preferred staff and make pre-payments.

  • Marketing Tools: Create promotional email campaigns, discount coupons, invite clients to write reviews and post on social.

  • Reporting & Analytics: Get a visual overview of KPIs and metrics such as where customers are coming from and the best performing days, services and staff.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Documentation
    In Person

    Appointy pricing information

    Value for money

    4.6

    /5

    271

    Starting from

    0

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Appointy features

    Functionality

    4.5

    /5

    271

    Total features

    46

    6 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Customizable Branding
    Customer Database

    Functionality contenders

    Appointy users reviews

    Overall Rating

    4.6

    /5

    271

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.07/10
    Rating distribution

    5

    4

    3

    2

    1

    194

    63

    8

    3

    3

    Pros
    Having a free trial has helped me to try and see if its best suitable for my business and it has been a pleasure using the service.
    Super easy to use and the free online set up assistance is superb. Within the first week I had 5 new clients schedule with me which was a huge increase from before when they had to call or email.
    I am so happy with their customer service, and if I would have more rooms again in future I would be happy to pay them because Appointed support was always on time and helpful.
    Cons
    I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund.
    In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage.
    But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Appointy is a great scheduling software for managing a business.

    Reviewed 4 years ago
    Pros

    I really like the reminders. Also, the software is really user-friendly.

    Cons

    There is nothing negative about this software at all.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Stop reading reviews and just get Appointy!

    Reviewed 2 years ago

    Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way!

    Pros

    The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!

    Cons

    Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Getting worse by the day

    Reviewed 6 years ago

    This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page. We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain; Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either...

    Pros

    No pros were added to this review

    Cons

    If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    create appointments, reservations and perform a custom workflow.

    Reviewed 2 months ago

    It is one of the best software to manage and create a better administration of our company, it allows us to manage all our appointments and create online reservations in an easy and simple way, through it we can create a better organization and management of our social networks, we provides the best tools for our business to be constantly growing.

    Pros

    it increases productivity and helps us create growth in our company. It allows us to schedule appointments for our meetings and create reminders through messages and emails. It offers us a calendar so that people can see the availability of each date. It provides us with functions to make online payments.

    Cons

    There are no features that need improvement, it really hasn't provided a great ability to manage all our online appointments and payments. we can improve productivity by eliminating absences and creating a better workflow.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Long Term Customer - Appointy Supports Our Entire Business

    Reviewed 2 years ago

    Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform.

    Pros

    Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software. Appointy's integrations are also very helpful. Their team not only helped me set up 90% of the data collection that I needed, but they also helped me complete the final 10% that was a bit more technical and needed a more experienced developer.

    Cons

    The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).

    Appointy FAQs and common questions

    Q. What type of pricing plans does Appointy offer?

    Appointy has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Appointy?

    Appointy has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Appointy support?

    Appointy supports the following languages:
    Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish


    Q. Does Appointy support mobile devices?

    Appointy supports the following devices:
    Android, iPhone


    Q. Does Appointy offer an API?

    No, Appointy does not have an API available.


    Q. What other apps does Appointy integrate with?

    Appointy integrates with the following applications:
    Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Gmail, WordPress, Twitter, Squarespace, Meta for Business, Google Calendar


    Q. What level of support does Appointy offer?

    Appointy offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, 24/7 (Live rep)

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