Appointy Pricing, Features, Reviews & Comparison of Alternatives

Appointy

Appointment scheduling software

4.64/5 (255 reviews)

Appointy overview

What is Appointy?

Appointy is a simple, functional and power scheduling software designed to help you grow and manage your business. Appointy allows you to accept appointments online, send automated email/ sms reminders, integrate with social media and Google Calendar, accept online prepayments, create deals & discounts and much much more.

Appointy supports 100+ verticals. No matter what the size of your business, we have a plan designed specifically for you. Find out why over 75,000 businesses around the world trust Appointy. Our basic plan is free for you forever. Register now!
www.appointy.com

Pricing

Starting from
$19.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional), Czech, Danish, Dutch and 11 other languages, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Appointy screenshotAppointy - Online Appointment Scheduling Software To Help You Grow Your BusinessAppointy screenshotAppointy screenshotAppointy screenshotAppointy screenshotAppointy screenshot

Appointy reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.4
  4.8
Megan Dubois

Appointy - Appointment Scheduling Software

Reviewed 2015-08-25
Review Source: GetApp

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

Pros
Appointy also has great back up if you need to know any questions.Very helpful

Cons
If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

Response from Appointy


Dear Megan,

Thank you for taking the time out to write a review on GetApp.

We have started taking reviews on GetApp only a few days ago and yours is our second review. It means a lot to us.

Our team tries really hard to help everyone we come in contact with. It's nice to hear that it makes a difference. We look forward to improving our services to serve you better. Once again, Thank you :-)

Warms Regards
Shivangi (Customer Happiness Team)

Rating breakdown

Ease of use
Customer support

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Brad Eisenberg

Best I Could Find

Used daily for 2+ years
Reviewed 2017-01-04
Review Source: GetApp

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

Pros
It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website.

Cons
I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Wolf Michael

Great Application

Used daily for 6-12 months
Reviewed 2020-03-09
Review Source: Capterra

Overall, I would highly recommend business owners try Appointy. They even have a free two-week trial, which is what drew me in, and got me to stay on-board.

Pros
What I love most about this software is that they now offer a Google Bookings feature, which means customers can book when looing up my business on Google, (they don't even have to go to my website). It's also an aesthetically pleasing application, that fits in line with the design of my website.

Cons
I really don't have too many complaints/problems with this software. They've made a great user-friendly software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shahzaib Ul Hassan

Best Software for Any Business

Used weekly for free trial
Reviewed 2019-12-09
Review Source: Capterra

Highly Recommended, One of the best software for Appointments, Get rid of the burden of managing.

Pros
Appointy has helped me to get rid of a lot of burdens; I was annoyed by managing appointments with different clients for my business-related SEO, Well, once I have read an article about it, so I thought to give it a try. I am thankful to Appointy founder that he had solved my most significant hurdle of business, the best part is it can also send an auto reminder to your clients and easy to manage things with clients. Group scheduling, Class scheduling with auto notification are great features. Highly Recommended

Cons
Well, I love everything about this software, but I would be much happy if they can add some money integration features to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Renat Z

Getting worse by the day

Used daily for 2+ years
Reviewed 2016-08-08
Review Source: Capterra

This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page. We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain; Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners. Here is the list of things that hasn't changed to this day (since 2011). 1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.

Cons
If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Appointy pricing

Starting from
$19.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

14-day free trial, no credit card required.

Free plan - for 1 staff, 5 services, and unlimited bookings.
Pro Plan - small business: $19.99/month (billed annually) or $29.99/month (billed monthly).
Business Plan - medium business: $39.99/month (billed annually) or $49.99/month (billed monthly).
Enterprise Plan - multi-location business: from $59.99/month (billed annually).

Appointy features

Automatic Notifications
Calendar Management
Customer Database
Customizable Branding
Data Import/Export
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integration

API (390 other apps)
Activity Dashboard (241 other apps)
Activity Tracking (177 other apps)
CRM Integration (142 other apps)
Custom Fields (154 other apps)
Customizable Reporting (175 other apps)
Customizable Templates (188 other apps)
Electronic Payments (149 other apps)
Email Integration (203 other apps)
Real Time Data (142 other apps)
Surveys & Feedback (154 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Appointy

Key features of Appointy

  • Appointment rescheduling
  • Multiple service booking
  • "Thank You" messages
  • Automatic client verification
  • Preferred staff member selection
  • Precision scheduling
  • Capacity booking
  • Recurring bookings
  • Appointment pre-payments
  • Google Calendar syncronization
  • Guest login
  • Resource scheduling
  • Email customization
  • International timzone detection
  • Staff and manager logins
  • Service-level time interval controls
  • Automatic appointment assignment
  • Appointment reminders via SMS or automated call
  • Calendar syncing & personalization
  • Payment gateway integrations
  • Custom forms
  • Customer relationship management (CRM)
  • Real-time notifications
  • Facebook integration
  • Zapier integration
  • Receipt customization
  • Customer ratings / feedback collection
  • Business analysis reports
  • Booking widget for business websites
  • Email marketing tool
View All Features

Benefits

Staff Scheduling: Automatically assign appointments to the most free resource.

Customization: Personalize your scheduling calendar by uploading your logo, business information, and interactive Google map of your location.

Customer Communication: Send "Thank You" emails to your clients, and SMS and automated call alerts for appointment reminders.

Flexible Booking: Allow you clients to make multiple bookings at once, select their preferred staff and make pre-payments.

Marketing Tools: Create promotional email campaigns, discount coupons, invite clients to write reviews and post on social.

Reporting & Analytics: Get a visual overview of KPIs and metrics such as where customers are coming from and the best performing days, services and staff.