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Setmore Pricing, Features, Reviews and Alternatives

Setmore product overview

What is Setmore?

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.

Key benefits of using Setmore

Make the world your stage by adding 1-click video meetings to your appointments. With Teleport.Video, you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Use Setmore for free for as long as you want, then upgrade to Setmore Premium when you're ready to unlock advanced features: reduce no-shows with text reminders; manage your time better with 2-way calendar sync; take payments with Stripe; and keep customers coming back with recurring appointments.

Add Setmore Live Booking to your account and our virtual receptionists will answer your customer calls and help customers book their next appointment with your business. (Available in the US and Canada.)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos

Setmore pricing information

Value for money

4.7

/5

890

Starting from

$

5

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Setmore features

Functionality

4.3

/5

890
Total Features43 5 categories

Most valued features by users

Email Marketing
Alerts/Notifications
Third Party Integrations
Mobile Access
Customizable Branding
Email Management
Social Media Integration
Access Controls/Permissions

Functionality contenders

Setmore users reviews

Overall rating

4.7

/5

890

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

650

194

33

3

10

Pros
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.

KK

Kelly K.

I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.

KH

Kenyon H.

Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.

MA

Maria Angelica C.

Cons
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.

LS

Lisa S.

It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.

MD

Merlin D.

I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.

VW

Victoria W.

Overall Rating

Setmore use in Scheduling

Reviewed 2 months ago

Transcript

Alex: My name is Alex. I'm the office manager, and I give Setmore a four out of five. For more reviews...

Overall Rating

On the right path

Reviewed 2 months ago

Transcript

John: Hi, my name's John. I'm a coaching director and I give Setmore four out of five stars. For more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent appointment maker

Reviewed a year ago

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Pros

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Cons

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do not overlook Setmore

Reviewed 2 months ago

It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. I have only used the free version and will be sad to leave them, but should they upgrade to the more modern style and more capability, I would love to hear about it as I know they will do it right.

Pros

It is very easy to use and intuitive to set up. It has online booking capability that integrates with my Wordpress website. The online help is second to none and they are very quick to respond and super friendly. Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers. It has a notes section and option to list classes. They are also constantly improving their system, striving for the best.

Cons

It does not look that modern and although they do the basics very well, I need more than that now, which they cannot yet provide, such as concession cards, membership options, discounts, SOAP notes etc. It looks a little outdated and wanted to have a modern look with lots of clear images.

Vendor response

Hi Debby, Thanks for taking the time to write a review. Your feedback is extremely important to us as we are constantly striving to improve the product. Please continue to reach out to our support team or email help@setmore.com if you have any issues. Thanks, Julia, Community Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A few things I need that are imperative

Reviewed 2 years ago

Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.

Pros

Super simple and works with you, quick easy and makes life simple

Cons

Really important for us and reasons why I witched: We need to take varied deposit amounts If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating Sometimes when I contact customer support I feel like they dont listen Our clients frequently commented on the fact that they stated going through the booking system then...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Setmore Electronic Scheduling

Reviewed 4 months ago

In depth experience from purchase through implementation and use.

Pros

Easy for clients to use. They do not need to create an account like most competing online scheduling software. Setmore also allows colorful icons to be created in the back end for the online booking page for each individual treatment.

Cons

There is limited functionality in some areas. For instance you can post an address on the online booking page, but if you have 2 locations or more, the back end will limit you to post one address. Can be confusing to some clients.

Vendor response

Hi there Jill, Thank you for your kind review! Delighted to hear that your clients find Setmore easy to use. We're currently looking into multiple locations for our customers, keep an eye on our Monthly Highlights for new features and integrations. If you need any assistance in the meantime, please feel free to contact Team Setmore at help@setmore.com or via the live chat in your app. Julia, Community Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Almost met all my needs

Reviewed 10 months ago

Overall, with as much as I like it, the inability to book multiple services with one buffer time is a deal breaker for me and I'm probably going to have to go with another software.

Pros

I like that the software integrates Square for CC processing, which I have already been using for years. I like that it is easy to set up. I like that you can add a buffer to the services, that really helps with the new cleaning requirements due to Covid.

Cons

I am disappointed that I am unable to book multiple services from my end of the software. This is huge for me as I rebook my clients at the end of every appointment. If I had to rely on my clients to rebook themselves in a timely manner they would forget and my schedule would be disrupted. Not being able to do this affects my business income, which is a huge problem. Other minor concerns are, 1)...

Setmore FAQs and common questions

Setmore has the following pricing plans:
Starting from: $5.00/month
Pricing model: Free, Subscription


Setmore has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Setmore supports the following languages:
Hebrew, Russian, Swedish, Korean, Polish, Italian, Turkish, English, Portuguese, Spanish, Finnish, Danish, German, French, Japanese, Norwegian (Bokmal), Arabic, Czech, Hungarian, Dutch


Setmore supports the following devices:
Android, iPhone, iPad


No, Setmore does not have an API available.


Setmore integrates with the following applications:
Wix, Constant Contact, Drupal, Google Analytics, Zapier, Wordpress, Stripe, Slack, Weebly, Facebook, Keap, Google Calendar, Mailchimp, Instagram, Joomla, Zendesk


Setmore offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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