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Zendesk Sell Pricing, Features, Reviews and Alternatives
Zendesk Sell FAQs
Q. Who are the typical users of Zendesk Sell?
Q. What languages does Zendesk Sell support?
Q. Does Zendesk Sell support mobile devices?
Q. What other apps does Zendesk Sell integrate with?
Zendesk Sell integrates with the following applications:
Wufoo, HubSpot Marketing Hub, Microsoft Outlook, Dropbox Business, FullContact, Zapier, QuickBooks Online Advanced, Tidio, Bedrock Data, Gmail, Trello, Google Drive, Paycove, Array, Harvest, Domo, Slack, Dotdigital, Front, Amity, Meta for Business, Reply, Google Calendar, Kustomer, Mailchimp, Marketo Engage, Slemma, PandaDoc, Wishpond, Xero, Operations Hub, Zendesk Suite
Zendesk Sell product overview
What is Zendesk Sell?
Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner.
Key benefits of using Zendesk Sell
Typical customers
Platforms supported
Support options
Training options
Not sure about Zendesk Sell? Compare it with a popular alternative
Zendesk Sell
Starting from
19
/user
Per month
Starting from
10
/user
Per month
Zendesk Sell pricing information
Value for money
4.1
/5
145
Starting from
19
/user
Per month
Pricing options
Value for money contenders
Zendesk Sell features
Functionality
4.0
/5
145
Total features
109
13 categories
Most valued features by users
Functionality contenders
Zendesk Sell users reviews
Overall Rating
4.3
/5
145
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.98/10
79
45
10
7
4
Per E.
Brenden S.
Overall rating contenders
Patrick D.
Information Technology and Services, 1-10 employees
Review source
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As a Professional Business Technology Consultant for over 15 years, I've created, integrated and supported CRM Apps in verticals including but not limited to: Legal, Real Estate and Renewable Energy projects. Throughout my professional tenure I've not only written code but have had the experience of collaborating with EVERY SINGLE professional CRM applications on the market. My conclusion, Base CRM is THE answer to streamlining your sales & marketing processes and cycle.
SIMPLICITY SELLS! This is the genius behind Base CRM.
None that I've ever experienced in 3-4 years.
Zach W.
Entertainment, self-employed
Used daily for 2+ years
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Base has helped motivate me. It makes making calls fun because you can see your goals and your progress toward them. Base keeps me on top of what's important. For example, I called a business to see if they were interested in my services. I was told they were interested but to call back when they planned their event in a year! It's easy to set the task to call the lead back in a year, and even better is that the phone call was recorded. I can listen back and when I follow up, know exactly what's going on. Base has also given me a clearer picture of which sources of leads are best so I'm able to focus on them first. I could go on and on about the benefits of using Base. It's a huge part of my business.
The best thing about Base is that it works. I tried free trial versions of a couple of other CRMs and my first big test was importing data and mapping it. The very first time I tried this with Base, it worked without a hitch. The other CRMs I tried hit some kind of a snag. I'm sure I could have contacted support or messed with them and gotten then to work, but what's the point when Base worked...
In my list of pros, I mentioned that everything you could want in a sales CRM is built into Base. However, on the marketing side, it leaves a lot to be desired. I'm a one-man operation so I'm doing all of the sales and marketing myself. My solution was to get the minimal ActiveCampaign account they offer and use it for my automation and marketing needs. Base and ActiveCampaign can work together...
Andrew W.
Marketing and Advertising, 11-50 employees
Used daily for 1-2 years
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Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This product is NOT intended for business use. It's a liability to Zendesk.
I used this product when it was Base CRM. It was a great crm, no fluff, just basic CRM features that worked really well.
Zendesk's acquisition of this product was a disaster! They've got a bunch of bugs with bringing it into their ecosystem. It took almost a month to provision our account. Yes... we paid for a month of "we'll get it working soon, I promise!" Since then, in the past 6 months, our account has just disappeared as if we cancelled it (we paid for the year already). No login, no access to information, and no support. Support from Zendesk takes a few days per response. Getting back into our account last time took over a week. Right now, we're locked out of our CRM. It's costing us tons of money!
Daniel W.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Base made it easy for me to customize a CRM to exactly my needs, as well as bring all the functions of my business - from calls and emails to tracking deals and closings - into one place.
I'm in the real estate field and I've used maybe a dozen different CRMs over the years, both for myself and at different companies. I've worked in Salesforce, Top Producer, and CINC extensively. I found Base on accident while I was trying out a handful of new CRMs to kick off a new independent venture, and it's easily the best one. It automatically logs a huge number of my activities so I don't have...
There are a few places here and there in the Base CRM that are missing small features - for example, there's currently no "Previous Lead" or "Next Lead" button on each lead page, you just have to go back to your lead list (similar to Salesforce). That said, none of these little features have slowed me down any, and they are extremely receptive to feature feedbacks and requests - based on their responses I'm confident that this CRM is just going to continue getting better as they continue adjusting to client feedback and ideas.
Verified reviewer
Marketing and Advertising, self-employed
Used daily for 2+ years
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I have used this CRM for 5+ years now and have tried a lot of other CRM's over the years and keep coming back to this. Its simple, easy to use, the layout makes sense for how a relationship progresses over time, it integrates into a lot of other software. I just love this in every way.
I honestly have no cons with Zendesk Sell. I love this software.
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