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Zendesk Sell Pricing, Features, Reviews and Alternatives

Q: Q. What type of pricing plans does Zendesk Sell offer?

Zendesk Sell has the following pricing plans: Starting from : $19.00/month Pricing model : Subscription Free Trial : Available

Zendesk Sell product overview

Price starts from

/momonth

view pricing plans start trial

What is Zendesk Sell?

Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner.

Key benefits of using Zendesk Sell

One-click, intelligent, out-of-the-box reports

Customizable and editable list reports (dynamic and static)

Mobile app on both iOS and Android with full desktop capabilities

An in-house success team which onboards, trains, and supports the sales team’s growth

Automated data analysis and prescriptive insights for sales acceleration

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

24/7 (Live rep)

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

In Person

Documentation

Live Online

Webinars

Videos

Zendesk Sell pricing information

Value for money

4.1

135

Price starts from

/momonth

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

Salesforce Sales Cloud

Zendesk Sell features

Functionality

4.0

135

Total Features114 13 categories

Most valued features by users

Reporting/Analytics

API

Reporting & Statistics

Third Party Integrations

Activity Dashboard

Alerts/Notifications

Email Marketing

Data Import/Export

Zendesk Sell users reviews

Overall rating

4.3

135

Positive reviews

87%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Rating distribution

Pros

If you are already a Zendesk user, then I definitely recommend choosing Zendesk Sell as a way to expand reach and get higher quality leads. As with Zendesk, I love the simplicity of the program.

Olivia S.

Base CRM has the best mobile apps seamless integrations with phonecalls, emails. Best feautures are Contactclipper, Outlook plugin, gmail support and superb integrations with other webbased apps.

Per E.

We liked Base because it does not cost too much and it is good with history. It also plugs with dropbox which is a good feature.

Samuel C.

Cons

Google apps sync is really bad, users all over the world complain about the very poor solution already since 2013 but base doesn't do anything about it.

Marc B.

Zendesk has the worst customer service, which is crazy because they are a customer service platform. Not many third-party integrations.

Brenden S.

Wanted to give this system a chance but the code is so bad and the amount of times things break or functionality doesn't work is shocking. Upgraded our service and half the stuff stopped working.

Diego S.

Read all reviews

Overall rating contenders

Salesforce Sales Cloud

Aleksandra C.

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Great crm

Reviewed 7 months ago

Pros

Easy to use and a full suite of features

Cons

Sometimes can be lacking some needed features

B. W. B.

Business Supplies and Equipment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Great Product with GPS

Reviewed a year ago

Zendesk is a great product at a great price and is a value to anyone who uses it. I liked almost everything about it, but we had a compatibility issue that was not their fault. They even have a free version if you are only using the phone app. How cool is that?

Pros

I loved the ability to log the GPS for site visits. This feature was way ahead of the competition.

Cons

My email runs through a corporate cloud service and we couldn't get the email to integrate through the phone app.

Erik L.

Online Media, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend2/10

Share this review:

Long time user

Reviewed 2 years ago

In the beginning when it was BaseCRM it was a nice system to use. After it became Zendesk sell all the extra functions become more expensive and there are better systems to use.

Pros

It's easy to store clients and manage your deals.

Cons

It's not very well integrated and we found a better system to use. Sinds 2013 we had a subscription and this was still active till April. When I wanted to delete my account on time, my complete account was deleted right away and that's it. No money refund when you pay for 7 years in a row prepaid and no access anymore for the period you paid for. This is how they treat customers who want to try something different after being a customer for 7 years .

An H.

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Advanced CRM require learn

Reviewed 3 months ago

Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux

Pros

They good at show how time to spend on each prospect via Smart Status. Pipeline provide the specialization of each stage require you focus to move deal next stage. The UI:UX is modern and fresh. Its colorful then your eye will interact faster

Cons

Not have an overview for the pipeline, you should go to report to see. The left-sidebar only provide the information key-in with the Bold style so it may difficult to see and assumpt

Trent E.

Facilities Services, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Powerful and simple sales management tool

Reviewed 2 years ago

I mostly used Zendesk Sell when it was the Base CRM, though they've both worked and functioned very similarly. They have created a super easy-to-use interface that makes keeping track of and interacting with clients both simple and easy. Being able to read whole past interactions as well as see relevant sales data makes it a perfect choice for a small business. I don't know how well suited it would be to a large business, but one can hope it would work well.

Pros

- Simple input for contact information for different clients and potential clients - Super easy to create deals and potential purchases for clients - Schedule appointments, set reminders, and send emails all from within the program - Check metrics and numbers of different members of the sales team for different times and situations. - Allows others to quickly catch up on what has happened in client interactions by reading through the emails that have been sent previously - Easily sort through customer lists to find people who are relevant under different categories

Cons

- Sometimes too easy to change things that have been set by others - Contact uploading/downloading in .csv files is a bit of a pain at first, but not terrible to get used to.

Read all reviews

Zendesk Sell FAQs and common questions

Q. What type of pricing plans does Zendesk Sell offer?

Zendesk Sell has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available

Q. Who are the typical users of Zendesk Sell?

Zendesk Sell has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Zendesk Sell support?

Zendesk Sell supports the following languages:
German, Dutch, English, French, Spanish, Polish, Portuguese

Q. Does Zendesk Sell support mobile devices?

Zendesk Sell supports the following devices:
Android, iPhone, iPad

Q. Does Zendesk Sell offer an API?

Yes, Zendesk Sell has an API available for use.

Q. What other apps does Zendesk Sell integrate with?

Zendesk Sell integrates with the following applications:
Wufoo, HubSpot Marketing Hub, Microsoft Outlook, Dropbox Business, FullContact, Zapier, QuickBooks Online Advanced, Tidio, Bedrock Data, Gmail, Trello, Google Drive, Paycove, Array, Harvest, Domo, Slack, Engagement Cloud, Front, Amity, Facebook, Reply, Google Calendar, Kustomer, Mailchimp, Marketo Engage, Slemma, PandaDoc, Wishpond, Xero, PieSync, Zendesk

Q. What level of support does Zendesk Sell offer?

Zendesk Sell offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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