Bigin by Zoho CRM vs Escala

Zoho CRM

HubSpot Marketing Hub

HubSpot CRM

Pipedrive

monday CRM

Kommo

Compare Bigin by Zoho CRM and Escala based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.

Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assignment Management

Audit Trail

Automated Scheduling

Billing & Invoicing

Business Card/Badge Scanning

Business Process Automation

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Logging

Call Recording

Campaign Management

Channel Management

Charting

Chat/Messaging

Checklists

Client Database

Client Management

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Contact Database

Contact Management

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Segmentation

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Data Synchronization

Deal Management

Document Management

Document Storage

Drag & Drop

Electronic Signature

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Field Sales Management

File Management

File Sharing

File Transfer

For Financial Institutions

For Healthcare

For iPad Devices

For Mac Devices

For Real Estate

For Sales Teams/Organizations

For Small Businesses

For Startups

Form Builder

Forms Management

Goal Setting/Tracking

Graphical Workflow Editor

HIPAA Compliant

Interaction Tracking

Kanban Board

Landing Pages/Web Forms

Lead Assignment

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Leaderboards

Live Chat

Marketing Automation

Medical History Records

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Multi-Language

Bigin by Zoho CRM

Android

Web-based

iPad

iPhone

Founder

Had a great overall experience with a very responsive support team. The price point is convenient and the product looks perfect for small businesses trying to do CRM.

This is perfect for small businesses, makes the system pretty easy and is customizable to a good extent.

Administrator

Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use.

General Manager

We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

Business Development

I appreciate the awesome customer service; it was prompt and answered all of my questions.

Has all the features of a great a CRM while being much cheaper, I like how it does not have a minimum 3 seats requirement compared to other CRM.

Hyperlink for the phone number is missing, call task remainder for the company is missing  some time we have a company details without contact person.

I have been using Bigin by Zoho CRM for a few months now, it's fantastic, really easy to use and has all the needed features plus it's much cheaper compared to other CRM.

Ease of use, very inexpensive, good integrations to work with.

Lead Data Scientist

There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.

I love how intuitive and easy to configure it was. Also, their functionalities are exactly what you need for a small business to keep things going in a timely and organized manner.

Research

Is easy to use, intuitive, user friendly and the sales tracking is really useful.

Excellent Cost vs functionality. Affordable for small companies / teams.

Managing Director

Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.

This integration not only optimizes our workflow but also enhances our capacity to assist patients effectively. Follow our journey as we continue to innovate in the medical tourism space.

President

I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts.

Managing Partner

Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool.

Training Administrator

I like the integration options available as well. Makes it easy to connect with zapier for example.

Bigin by Zoho CRM screenshot: Bigin by Zoho CRM team pipelines

Bigin by Zoho CRM screenshot: Bigin by Zoho CRM customer context

Bigin by Zoho CRM screenshot: Bigin by Zoho CRM communication

Bigin by Zoho CRM screenshot: Bigin by Zoho CRM information collection

Bigin by Zoho CRM screenshot: Bigin by Zoho CRM deals and contacts

Freelancers

Mid Size Business

Non Profit

Small Business

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Escala is a marketing automation platform that helps businesses manage customers and streamline ad campaigns. Users can create landing pages and forms by customizing templates and publishing them according to requirements.

Bigin by Zoho CRM vs Escala Comparison (2026)

Bigin by Zoho CRM

Escala

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives