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Capsule vs Spotler CRM Comparison (2026)

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Good recommendations?

Capsule logo

Capsule

Spotler CRM logo

Spotler CRM

Overview

Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.

The powerful small business CRM for B2B with everything you need to manage your sales and marketing. Find every customer, contact and communication instantly. Track your leads and automate your sales process. Keep on the ball by setting tasks and appointments so you never miss another sale.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

22

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

17

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

168

5

4

3

2

1

103

51

12

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.5

453

5

4

3

2

1

252

166

29

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“The tags make it useful to track specific details about products, but it doesn't seem possible to use these tags when looking at sales forecasting, and splitting revenue by custom tags.”
RS

Rebecca S.

Product Manager

“Pipeline sales tracking is really useful to keep track of sales prospectives, and we created a pipeline specifically for renewals as well to get a good overall picture of both.”
RS

Rebecca S.

Product Manager

“The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making.”
LB

Lombardiga B.

Electrical Engineer

Pros

“Keeps everything together and allows me to have contacts at my fingertips.”
SP

Sian P.

Consultant

“It's fairly intuitive and covers all the basic elements you'd expect from a CRM with a marketing (email campaign) addition.”
Verified reviewer profile picture

Jake L.

Global Marketing Manager

“With its help, we can easily classify and respond to emails, schedule promotional offers, and gather valuable data about customers' interactions.”
TO

Tareq O.

Sales Engineer

Cons

“In my opinion, capsule lacks essential functionalities like a proper help of AI or deep automations to be considered by many more companies.”
RG

Rémy G.

COO

“When I import a CSV file - I need to format it slightly for it to identify all the columns - just an extra step which is a bit of a pain but not a biggy.”
JR

Jonathan R.

Director

“I looked at Sales Force basics immediately starting my own business and it was way to cumbersome for a startup that at most will have 4-6 employees.”
CB

Christian B.

Principal - Business Owner

Cons

“One of the primary concerns that businesses may have with Really Simple Systems CRM is its limited customization options. While the platform offers a range of features and functionalities, businesses may not be able to customize the platform to suit their unique needs as much as they would like.”
Verified reviewer profile picture

John S.

Social Media Consultant

“The biggest drawback is the lack of a merge mail feature to enable data to be inserted into a 'live' document for mailing letters etc.”
PW

Paul W.

Director

“The UI is not appealing at all it really needs a rebrand. Though there's some form of tutorial on how to use it it should be made a little bit easier hello”
JM

Joel M.

Administrative Assistant

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features89
  • "What If" Scenarios
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Autoresponders
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Control
  • CAN-SPAM Compliance
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Online Forms
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Automation
  • Workflow Management
  • Total features172
  • "What If" Scenarios
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Autoresponders
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Control
  • CAN-SPAM Compliance
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Online Forms
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations97
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • Calendly
  • CallFire
  • CallRail
  • Callbell
  • Campaign Monitor by Marigold
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Dripify
  • Dropbox
  • Emma by Marigold
  • Enalyzer
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • HubSpot Data Hub
  • Jotform
  • JustCall
  • Kixie PowerCall & SMS
  • KrispCall
  • LeadGen App
  • Leadinfo
  • LeadsBridge
  • Lime Connect
  • LiveChat
  • Mad Mimi
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • Nyckel
  • OmniFocus
  • OnceHub
  • OneLogin
  • Osano
  • OttoKit
  • PandaDoc
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quotient
  • REVE Chat
  • Rezdy
  • Ruler Analytics
  • Saasu
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl
  • Toky
  • Trello
  • Twitter/X
  • Typeform
  • Unbounce
  • Wati
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Flow
  • lemlist
  • monday AI Work Platform
  • Total integrations23
  • ActiveCampaign
  • Acuity Scheduling
  • Aircall
  • Akita
  • Asana
  • Basecamp
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • CANDDi
  • Calendly
  • CallFire
  • CallRail
  • Callbell
  • Campaign Monitor by Marigold
  • Chargebee
  • Cin7 Core
  • Cin7 Omni
  • CircleLoop
  • Clockify
  • Constant Contact
  • Cyclr
  • Cyfe
  • Databox
  • Deputy
  • Dripify
  • Dropbox
  • Emma by Marigold
  • Enalyzer
  • Eventbrite
  • FileInvite
  • Fireflies
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • FreshMail
  • FullContact
  • GetResponse
  • Google Calendar
  • Google Contacts
  • Google Data Studio
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helpwise
  • HubSpot Data Hub
  • Jotform
  • JustCall
  • Kixie PowerCall & SMS
  • KrispCall
  • LeadGen App
  • Leadinfo
  • LeadsBridge
  • Lime Connect
  • LiveChat
  • Mad Mimi
  • MailerLite
  • Make
  • Mention
  • Meta for Business
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft To Do
  • MigrateMyCRM
  • Nyckel
  • OmniFocus
  • OnceHub
  • OneLogin
  • Osano
  • OttoKit
  • PandaDoc
  • Paycove
  • Plecto
  • Process Street
  • Proposable
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quotient
  • REVE Chat
  • Rezdy
  • Ruler Analytics
  • Saasu
  • SendPulse
  • Signable
  • Skyvia
  • Slack
  • SupportBee
  • SyncHub
  • Tidy
  • TimeCamp
  • Todoist
  • Toggl
  • Toky
  • Trello
  • Twitter/X
  • Typeform
  • Unbounce
  • Wati
  • WooCommerce
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Flow
  • lemlist
  • monday AI Work Platform