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Capsule vs Apptivo Comparison
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Good recommendations?
Overview
Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time, be...
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
21
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
10
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Robert J.
Ilia T.
Pros
Cons
Michelle C.
Ilia T.
Stas R.
Cons
Jakub L.
Key features
- Total features113
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Assignment Management
- Assisted Content Creation
- Automated Routing
- Automated Text Generation
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Event Triggered Actions
- File Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Graphical Data Presentation
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Multiple Projects
- Natural Language Processing
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Prospecting Tools
- Quotes/Estimates
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Text Editing
- Third-Party Integrations
- To-Do List
- Tone Selection
- Visual Analytics
- Web Forms
- Workflow Configuration
- Workflow Management
- Total features69
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Assignment Management
- Assisted Content Creation
- Automated Routing
- Automated Text Generation
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Event Triggered Actions
- File Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Graphical Data Presentation
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Multiple Projects
- Natural Language Processing
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Prospecting Tools
- Quotes/Estimates
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Text Editing
- Third-Party Integrations
- To-Do List
- Tone Selection
- Visual Analytics
- Web Forms
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations159
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations26
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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