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Apptivo Pricing, Features, Reviews and Alternatives

Apptivo product overview

Price starts from

8

/user

Per month

What is Apptivo?

Apptivo is a powerful sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite.

Key benefits of using Apptivo

A single online portal to access a 360° degree view of contacts

Sales pipeline management tools with reporting & dashboards

Tightly integrated email marketing capabilities

Closely connected with Office365 & G Suite through seamless integrations

Some of the most flexible configuration tools available

Unbeatable combination of capability, flexibility, and value

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Videos
Documentation

Apptivo pricing information

Value for money

4.7

/5

630

Starting from

8

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Apptivo features

Functionality

4.3

/5

630

Total features

64

15 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Reporting & Statistics
Alerts/Notifications
API
Data Import/Export
Activity Tracking

Functionality contenders

Apptivo users reviews

Overall Rating

4.4

/5

630

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

353

221

42

9

5

Pros
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.

MP

Mark P.

We really appreciate his help and professionalism. As well, another team member at Apptivo designed a background to go with our emails to clients that was very impressive and visually appealing.

MI

Maha I.

I believe Apptivo is an excellent software mainly because of it's capable, supportive and friendly customer service team.

MI

Maha I.

Cons
The standard sales conversion is not automatically available, you have to customize it. Reporting has errors and gives "not enough data" and no one can seem to figure out why.

LB

Lindsay B.

Can be difficult to navigate if unfamiliar. Can be difficult to customize if unfamiliar.

EM

Emily M.

It could be more intuitive. At the beginning of using i was quite confused.
AvatarImg

Jakub L.

Overall rating contenders

Overall Rating

Apptivo

Reviewed 10 months ago

Transcript

Liam M.: Hi, my name is Liam. I'm an account manager. I'd give Apptivo a three out of five. For more...

AvatarImg
AvatarImg

Susan D.

Consultant

Information Technology and Services, self-employed

Review source

Overall Rating

We've been using Apptivo to manage our networking group for invoicing and also guest management

Reviewed 2 years ago

Transcript

Susan: Hi, my name is [Susan 00:00:00:01]. I'm the owner of a website development company, and I give...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Support is very Responsive

Reviewed 6 years ago

Our business started Apptivo when we were quite small, and there were several issues with the program when we first began using them. The support at Apptivo is awesome, every time that we have a difficulty using any of the programs feature, they have gotten back to us within hours or sometimes days. The recent issue with using their Ledger App took a bit longer to resolve but we enthusiastically appreciate...

Pros

Easy to use features - Sending out invoices - Receiving payments and notifications - Receving Emails and Client feedback - Tracking client info - Reviewing, Updating, and tracking Inventory and Accounts Payables. There are many other features but these we use in general.

Cons

Some errors with Invoices through paypal that require the client to input the info more than once, especially when there is Updates to the program. This has happened on some occasions, but is no longer an issue that we experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Decent Suite of Productivity Apps

Reviewed 2 years ago

I would give this 4 out of 5. I love the fact that it is offered for FREE for up to 3 users so great for small start up companies. There are tons of apps you can add and customize per your needs.

Pros

One stop shop for many productivity apps such as supply chain, CRM, HR, Accounting etc. Customer service are always available via chat and very helpful. They will even do screen share and troubleshoot the issues.

Cons

Some of the templates such as purchase order, packing slip are hard to customize. Some of the fields do not display consistently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive Software with Good Customer Service

Reviewed a month ago

Apptivo allows us to utilize and provide reporting (snapshots of our progress) easily within one application.

Pros

Our implementation specialist who helped us set everything up was great. Really like the in-depth customization options as well.

Cons

Would love to see a mapping tool to use when scheduling appointments for customers close to one another.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Decided to switch to something else

Reviewed 3 years ago

Their software is decent, but they really seem to loathe their Starter Plan customers. The way they hack out features that they don't want available is sloppy, and makes it necessary to come up with ways to work around their intentional stumbling blocks. Apptivo - If you don't want to offer a free product, don't. I got the hint, and I'm setting up PayPal Invoicing tonight.

Pros

I've been using their "Starter Plan" since 2012. It is good enough to get by, and it is free. I mostly use the invoicing module.

Cons

Certain settings in the starter plan don't make sense. For example, the e-mail template includes a link to paying online, but online payments aren't supported in the starter plan. Modifying the e-mail template to take that link out is also not supported in the starter plan. I could deal with all that, but now, after a year of using the recurring invoices feature, they suddenly stop working. The tech support person says I have to upgrade my plan to use that. But the settings pages all work, and my invoices are all just sitting there waiting.

Vendor response

Hello Sean, Thank you so much for taking the time to post this review! We're glad that you enjoyed using Apptivo as a customer for many years. The Starter Plan is generally very limited compared to the other plans. We also upgraded versions since you first created an account with us. This might have caused some unexpected changes. I apologize for the inconvenience caused and will take your feedback to the appropriate teams to help improve our user experience. Thank you again for your feedback! Team Apptivo

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Apptivo - new course of business

Reviewed 3 months ago

After having been using Apptivo for a couple of months now, we can see that we made a good decision choosing Apptivo. The user team loves it and we are still exploring new ways to use it in its full potential. It is packed with lots of brilliant solutions.

Pros

Apptivo is a great system, it so simple and intuitive from a user perspective that only basic training is enough to start working in it. It is great that we could customise the fields and we could build it to mirror our process map perfectly.

Cons

I think, Apptivo has a certain system logic and it wasn't explained to us very well in the training materials. so when we started to build the system we made some big learning curves that would have been avoidable. There are lot's of training materials available but it's a pain to find answer to our questions when trouble shooting. Help line chat very handy though.

Apptivo FAQs and common questions

Q. What type of pricing plans does Apptivo offer?

Apptivo has the following pricing plans:
Starting from: $8.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Apptivo?

Apptivo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Apptivo support?

Apptivo supports the following languages:
English


Q. Does Apptivo support mobile devices?

Apptivo supports the following devices:
Android, iPad, iPhone


Q. Does Apptivo offer an API?

Yes, Apptivo has an API available for use.


Q. What other apps does Apptivo integrate with?

Apptivo integrates with the following applications:
Authorize.Net, Google Forms, Microsoft Outlook, PayPal, Dropbox Business, QuickBooks Online Advanced, Gmail, OneDrive, Google Workspace, Google Drive, WordPress, Stripe, Slack, Google Contacts, Microsoft 365, Asterisk, RingCentral Engage Voice, Google Calendar, Google Maps, Xero, Operations Hub


Q. What level of support does Apptivo offer?

Apptivo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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