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Apptivo Logo

Apptivo

4.4
(710)

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CRM for managing customer accounts

(21)

Apptivo Pricing, Features, Reviews and Alternatives

Apptivo FAQs

Q. What type of pricing plans does Apptivo offer?

Apptivo has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Apptivo?

Apptivo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Apptivo support?

Apptivo supports the following languages:
English

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Q. Does Apptivo support mobile devices?

Apptivo supports the following devices:
Android, iPad, iPhone

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Q. Does Apptivo offer an API?

Yes, Apptivo has an API available for use.

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Q. What other apps does Apptivo integrate with?

Apptivo integrates with the following applications:
authorize.net, Google Forms, Microsoft Outlook, PayPal, Dropbox Business, QuickBooks Online Advanced, Gmail, OneDrive, Google Workspace, Google Drive, WordPress, Stripe, Slack, Google Contacts, Microsoft 365, Asterisk, RingCentral Engage Voice, Google Calendar, Google Maps, Xero, Operations Hub

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Q. What level of support does Apptivo offer?

Apptivo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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Apptivo product overview

Price starts from

10

/user

Per month

What is Apptivo?

Apptivo is a powerful sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite.

Key benefits of using Apptivo

A single online portal to access a 360° degree view of contacts

Sales pipeline management tools with reporting & dashboards

Tightly integrated email marketing capabilities

Closely connected with Office365 & G Suite through seamless integrations

Some of the most flexible configuration tools available

Unbeatable combination of capability, flexibility, and value

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Videos
Documentation

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Why am I seeing this?

Apptivo pricing information

Value for money

4.7

/5

710

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Apptivo features

Functionality

4.3

/5

710

Total features

69

16 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Customizable Reports

Functionality contenders

Apptivo users reviews

Overall Rating

4.4

/5

710

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

391

254

51

9

5

Pros
We have not yet fully deployed the program, but to date our experience with the flexibility and ease of customization of the program seems to be outstanding.
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.
We really appreciate his help and professionalism. As well, another team member at Apptivo designed a background to go with our emails to clients that was very impressive and visually appealing.
Cons
The standard sales conversion is not automatically available, you have to customize it. Reporting has errors and gives "not enough data" and no one can seem to figure out why.
Can be difficult to navigate if unfamiliar. Can be difficult to customize if unfamiliar.
It could be more intuitive. At the beginning of using i was quite confused.

Overall rating contenders

RP
AvatarImg

Robyn P.

Membership Officer

Recreational Facilities and Services, 201-500 employees

Review source

Overall Rating

Apptivo User Review

Reviewed a year ago

Transcript

Speaker 1: Hi, my name is Tracy. I'm a wedding planner and I give Apptivo five out of five, and for more...

LM
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Liam M.

Strategic Account Manager

Legal Services, 1-10 employees

Review source

Overall Rating

Apptivo

Reviewed 2 years ago

Transcript

Liam M.: Hi, my name is Liam. I'm an account manager. I'd give Apptivo a three out of five. For more...

AvatarImg
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Marisela E.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Support is very Responsive

Reviewed 7 years ago

Our business started Apptivo when we were quite small, and there were several issues with the program when we first began using them. The support at Apptivo is awesome, every time that we have a difficulty using any of the programs feature, they have gotten back to us within hours or sometimes days. The recent issue with using their Ledger App took a bit longer to resolve but we enthusiastically appreciate...

Pros

Easy to use features - Sending out invoices - Receiving payments and notifications - Receving Emails and Client feedback - Tracking client info - Reviewing, Updating, and tracking Inventory and Accounts Payables. There are many other features but these we use in general.

Cons

Some errors with Invoices through paypal that require the client to input the info more than once, especially when there is Updates to the program. This has happened on some occasions, but is no longer an issue that we experience.

GM
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Gina M.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceeded Expectations

Reviewed 2 years ago

The onboarding team was wonderful and addressed every issue that came up. They were incredibly responsive and Apptivo delivered on all the features we wanted/needed. Apptivo is an absolutely critical part of our business at every level. From lead management, to sales and quoting, to implementation and onboarding of new customers. It is so much more than a CRM for us.

Pros

The onboarding team made sure all of our data was transferred over as we expected and they made everything so easy for us. It is really feature complete so we were able to eliminate multiple other systems and consolidate so it is easier for all staff involved.

Cons

The Outlook integration has had some trouble with calendar appointments that we had to work through.

NK
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Niraj K.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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is so good

Reviewed 4 years ago

last one month they are problem in setup CRP chart support will take to more time implement for setup language problem for contamination support time zone issues for telephonic support

Pros

this very used full App and many app fled are available in this software

Cons

Agenda and task sysnk other software so good

SW
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Scott W.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 2 months ago

I have been very pleased so far with Apptivo.

Pros

Ease of use, great customer service. I can access it from anywhere. Very customizable.

Cons

The website can be sluggish. The android app is not ideal.

CR
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Chris R.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New CMS software

Reviewed 3 years ago

Apptivo has enabled us to maintain and improve our diary management, transitioning away from a much more expensive older established CRM system, which now feels quite outdated and slow by comparison after just a few weeks of using Apptivo.

Pros

This product is easy to use, once you leave behind any legacy training from your old software! It also comes with an excellent APP which enables you to INSTANTLY access your diary anywhere you are. this is a big plus. Once you understand the logic of the programme you realise there is a lot of functionality available to you. We will be picking up various new apps as we need them. this aspect is also helpful as you are not paying for anything you do not need.... until you need it!

Cons

Not a fault of the software, but our biggest challenge is simply unlearning how the old software worked, along with the absence of a right click function - which is the same for any browser based software.

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