19 people use thisStatistics are based on less than 50 users from the GetApp community.
See moreGetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
Professional Edition:
£8/month, per user
2GB storage per user
50,000 contacts
Unlimited opportunities
Unlimited cases
Free Edition
Up to 2 users
10MB storage
250 contacts
Unlimited opportunities
Unlimited cases
Brett Went, Director at valcore Ltd
I have been trying to use capsule on and off for a few years now. Unfortunately as I deal direct with the end user I have found capsule quite taxing as it is set up for business to business use! After following their instructions I then ended up with hundreds of duplicate accounts.
Pros: Great value for money
Cons: Not for B2C businesses
Rating breakdown
Value for money
Ease of use
Customer support
Time used
1-2 years
Platform & Product Development Lead (Marketing and Advertising company, 51-200 employees)
Awesome product with the powerful features you need and without the crazy price tag. The UI is clean and easy to use making it easy to get up to speed.
Rating breakdown
Value for money
Ease of use
Customer support
Time used
Less than 6 months
Graham Hyman, Inspirational Speaker and Trainer
I have used Capsule for over 5 years and have a database of over 10,000 contacts. It is easy to use, has a clear and attractive interface, s very reliable and has great customer support.
Pros: Very reasonable subscription cost (USD12 per user per month) Good task management system Fast God and easy reporting Easy export, good import Good integration with external programs (I use MailChimp and Xero)
Cons: No HTML on stored emails Very limited boolean filtering on lists
Rating breakdown
Value for money
Ease of use
Customer support
Time used
1-2 years
Robin Vanderbilt, Technology Advisor at Eagle Consumables
I've been using Capsule CRM in a few different organisations for about 2 years. It far surpasses the extremities of Zoho and Salesforce. The layout is easy on the eyes. It's a very simple system for documenting history against clients whether it be cases, sales opportunities or a timeline of notes.
Pros: Lists of contacts and/or organisations can be generated based on field or tag criteria Data-tagging is a great way to use additional fields within a tag Integration with other systems is seamless Email dropbox is handy for sending notes or copying client correspondence via email Tracks are an absolute life-saver - you can set up tasks in a track to help manage a case or opportunity
Cons: Multiple tasks in tracks can't be allocated to employees
Rating breakdown
Value for money
Ease of use
Customer support
Time used
1-2 years
Siiri Nathalie Bruun, Project Manager at colego.dk
I have been using Capsule CRM in my previous job and we were happy to see how easy to use it was aswell as very compatible with our needs.
The system allows an easy overview of customers/clients/contacts and with the integration with e.g Zendesk we were able to support our technical team.
If you are a SMB you will find everything you need to run a smooth operation with Capsule. Keep tags with correspondance, pipeline, tasks etc.
Pros: Easy to use Nice design Very good customer support Great overview Nice integrations
Annabel Kaye, Speaker, consultant, employment law , outsourcing , HR ,creating flexibility that doesn't hurt
Rating breakdown
Value for money
Ease of use
Features
Customer support
Time used
2+ years
Likelihood to recommend
Timothy Clifford CFP®, Financial Advisor and Managing Partner Core Wealth Consultants - Our goal is to help people invest. Even better.
Rating breakdown
Value for money
Ease of use
Features
Customer support
Time used
1-2 years
Likelihood to recommend
Reuben Sweeney, Solutions Expert at Link Solutions
Rating breakdown
Value for money
Ease of use
Customer support
Time used
1-2 years
Darren Williams, Audio Visual, Videoconferencing and Communications Specialist.
Rating breakdown
Value for money
Ease of use
Customer support
Time used
6-12 months
Giovanni Melai, Account Manager at Ibuildings Italia
Rating breakdown
Value for money
Ease of use
Customer support
Time used
1-2 years
Below are some frequently asked questions for Capsule.
GetApp users often compare Capsule to these alternatives:
Page last modified
