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Capsule
5
103
4
50
3
12
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Table of Contents
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Capsule - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Capsule overview
Based on 167 verified user reviews
What is Capsule?
Reviews for Capsule come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (8%), and computer software (8%). The most frequent use case for Capsule cited by reviewers is CRM (50% of reviewers).
What do users say about Capsule pricing?
Most users consider Capsule to offer good value for money, highlighting its affordable pricing and useful free version. Reviewers appreciate the fair pricing structure, though some users report limitations and rising costs with more users or advanced needs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Contact Management
Reminders
Client Management
Calendar
Task Management
Capsule’s user interface
Capsule pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Capsule?
Reviews for Capsule come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (8%), and computer software (8%). The most frequent use case for Capsule cited by reviewers is CRM (50% of reviewers).
Select to learn more
Who uses Capsule?
Based on 167 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Capsule's key features
Most critical features, based on insights from Capsule users:
All Capsule features
Features rating:
Capsule alternatives
Capsule
Starting from
21
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Capsule pricing
Pricing plans
Pricing details:
User opinions about Capsule price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Capsule's price and value, mention it in a positive light.
Most users consider Capsule to offer good value for money, highlighting its affordable pricing, cost-effectiveness, and the availability of a free version suitable for basic needs. They say the free plan is helpful for organizing contacts and opportunities, and upgrading is straightforward as needs grow. Reviewers appreciate the fair pricing structure and the inclusion of essential features even at lower tiers. Some users report that the free version has limitations and becomes less useful as requirements increase, and a few feel costs rise with additional users.
, and
Capsule integrations (98)
Integrations rated by users
We looked at 167 user reviews to identify which products are mentioned as Capsule integrations and how users feel about them.
Integration rating: 4.5 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Other top integrations
Capsule support options
Typical customers
Platforms supported
Support options
Training options
Capsule FAQs
Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact. The visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.
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