Capsule CRM  

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Capsule CRM

Customer Management

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Capsule CRM Overview

With Capsule you can manage all relationships, not just customers: anage contacts, leads, customers, vendors and more.

You can manage your sales pipeline: track bids, deals, proposals and other opportunities. see it all in the sales dashboard.

You can organise your emails: easily link emails into Capsule when you send or receive emails from your contacts.

You can have a complete history in one place: attach notes, conversations, docs and files right into a contact’s history so it’s easily available.

You can make sure things get done: create tasks and share with co-workers. don’t miss that proposal deadline or customer call.

You can make it fit your business: customize Capsule by adding the data fields you need. brand it with your colors and logo.

Capsule CRM GetRank

Reviews
Integrations
Mobile
Media
Security

#17 in CRM

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40
10
10
17
3

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Capsule CRM Screenshots (3)

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Ranking in Categories

Capsule CRM Pricing

Starting from: £8.00/month
Pricing model: Freemium
Free Trial: Available

Professional Edition:
£8/month, per user
2GB storage per user
50,000 contacts
Unlimited opportunities
Unlimited cases

Free Edition
Up to 2 users
10MB storage
250 contacts
Unlimited opportunities
Unlimited cases

Competitors Pricing

Infusionsoft

Starting from: $199.00/month
Pricing model: Subscription

Salesforce Sales Cloud

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pipedrive

Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Capsule CRM also visited

Zoho CRM
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  • · Marketing Automation
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Insightly
  • · Powerful email integration with Google Apps
  • · Free up to 2 users
  • · Fast Search of Everything You've Stored
  • · Automatic Address Book
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RelateIQ
  • · Seamless integration with your inbox and calendar
  • · Automatic email and calendar logging so you don't have to
  • · Unified address book for your entire team
  • · Hundreds of supplementary data sources enrich your contacts
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RelateIQCustomer Management

Key Features of Capsule CRM

  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely

Benefits

Main benefits are:

Get a complete contact view
Manage your to-do list and calendar using tasks in Capsule to ensure things don't get forgotten.
Create custom categories using tags such as vendor, lead, customer.
Manage groups of contacts with lists
Capsule connects with popular applications

Alternatives to Capsule CRM

Infusionsoft
  • · CRM
  • · Marketing Automation
  • · E-Commerce
  • · Built-in metadata and keyword fields
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InfusionsoftCustomer Management
Salesforce Sales Cloud
  • · Communities for sales
  • · Marketing and sales leads
  • · Email integration
  • · Opportunities and quotes
Visit WebsiteCompare
Salesforce Sales CloudCustomer Management
Pipedrive
  • · Sales Pipeline View - great overview of sales
  • · Contact History
  • · Full Customization
  • · Email integration
Visit WebsiteCompare
PipedriveCustomer Management

Capsule CRM User Reviews

Great system!

Verified Reviewer  25th of April 09:34

Siiri Nathalie Bruun, Executive PA
I have been using Capsule CRM in my previous job and we were happy to see how easy to use it was aswell as very compatible with our needs. The system allows an easy overview of customers/clients/contacts and with the integration with e.g Zendesk we were able to support our technical team. If you are a SMB you will find everything you need to run a smooth operation with Capsule. Keep tags with correspondance, pipeline, tasks etc.

CapsuleCRM is social

29th of February, 2012 15:11

Coen Meerbeek | Blue Factory Internet
The integration with Google Apps is awesome. The GMail gadget let's you add opportunities from within you inbox, attach email to opportunities, manage contacts etc. Installation and configuration of CapsuleCRM is so easy. We compared different CRM systems and we wanted the Facebook / Twitter / LinkedIn information within our database. Capsule does a really good job in synchronizing this information. The mobile version (webbrowser only) is working good on iOS, like a native app, the performance is somewhat slow but it will do for the functionality required. You are using a CRM system for sales and it does an awesome job. The sales pipeline is very helpfull in discussing the status of the salescycles. Reporting could be more. Defining the stages of a salescycle and determing the phase of the salescycle is an awesome feature. The support is very responsive and helpful. Looking at price vs quality and features we still didn't regret choosing CapsuleCRM!

Great Small Business CRM

29th of August, 2011 17:23

David F.
I really like CapsuleCRM. I've used Salesforce, Zoho, TactileCRM, Goldmine (years ago) and CapsuleCRM is so far the best in the small business market. It has a very easy interface to use, great tagging and list tagging capabilities. Easy to integrate via email or API. The only negative right now is it doesn't have security, any user with access can see everything and do everything. It's fine for small business but if you require security, I don't think you can use CapsuleCRM until they add that feature. Luckily for me our sales team is open so we can use this great tool, I hope they add security soon so we don't have to leave this product when we our sales team expands and we will need more security control.

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Frequently used together

FAQs for Capsule CRM

Below are some frequently asked questions for Capsule CRM.

Q. What are the main features of Capsule CRM?

Capsule CRM offers the following features:

  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely

Q. How much does Capsule CRM cost?

We have the following pricing information for Capsule CRM:

Starting from: £8.00/month
Pricing model: Freemium
Free Trial: Available

Q. Who are the typical users of Capsule CRM?

Capsule CRM has the following typical customers:

Freelancers, Non Profits, Small Business

Q. What languages does Capsule CRM support?

Capsule CRM supports the following languages:

English

Q. What type of pricing plans does Capsule CRM offer?

Capsule CRM has the following pricing plans:

Free Trial, Freemium

Q. Does Capsule CRM support mobile devices?

Capsule CRM supports the following devices:

Android, iPhone-iPad

Q. Does Capsule CRM offer an API?

Yes, Capsule CRM has an API available for use.

Q. What other apps does Capsule CRM integrate with?

Capsule CRM integrates with the following applications:

Xero, ActiveCampaign, Kashflow, FreshBooks, FreeAgent

Q. What level of support does Capsule CRM offer?

Capsule CRM offers the following support options:

No information available.


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