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Captivated
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based SMS marketing and tracking software
Table of Contents
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Captivated - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Captivated overview
What is Captivated?
Captivated is a cloud-based SMS marketing software that helps businesses create customer journeys, route conversations to the right team, set auto-replies, and more on a unified platform. Some features include automated responses, reporting/analytics, live chat, and mass texting.
The tool allows users to measure key statistics such as messages per user, per channel, and average response time per department. Captivated enables supervisors to track payouts, collect payments, and bulk import contact lists.
Captivated’s user interface
Captivated reviews
Overall rating
4.8
/5
12
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.92/10
5
4
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2
1
10
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Who uses Captivated?
Based on 12 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Captivated's key features
Most critical features, based on insights from Captivated users:
All Captivated features
Features rating:
Captivated alternatives
Captivated
Starting from
89
Per month
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Clearstream
Starting from
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Per month
Captivated pricing
Value for money rating:
Starting from
89
Per month
User opinions about Captivated price and value
Value for money rating:
Captivated integrations (1)
Top integrations
Captivated support options
Typical customers
Platforms supported
Support options
Training options