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Clearstream Logo

The church texting software you'll love

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Clearstream - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

Clearstream overview

Based on 676 verified user reviews

What is Clearstream?

Clearstream is an SMS marketing tool with key features that include mass texting, member communication, third-party integrations, mobile access, contact database, message personalization, and more.

Who uses Clearstream?

By industry, Clearstream reviewers are most commonly professionals in religious institutions (78%). The most frequent use case for Clearstream cited by reviewers is church management (76% of reviewers).

What do users say about Clearstream pricing?

Some reviewers appreciate Clearstream’s transparent pricing and say the flexible plans scale with their needs. Users report good value for the features offered, but some reviewers find costs add up quickly, especially for high-volume messaging.

What are the most popular integrations for Clearstream?

The Clearstream integration most frequently cited by reviewers is Planning Center, a church management product rated 4.8 out of 5 for its integration with Clearstream.

Starting price

29flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Text Messaging

Church Communication

Church Congregation

Credits

Confusing and costly credit system

Clearstream’s user interface

Ease of use rating:

Clearstream review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(116)
5(560)

What do users say about Clearstream?

Reviewers appreciate Clearstream for making church and group communication fast, efficient, and easy to manage, especially through its mass texting, automation, and strong integration with Planning Center. They say it streamlines workflows, improves engagement, and allows team collaboration, with many noting the responsive customer support and user-friendly interface as standout benefits.

Users report that while pricing is generally reasonable, some find costs high for larger organizations or when sending longer messages. They mention occasional limitations with mobile app functionality, keyword management, and integration with certain church management systems, but feel the overall experience is positive and effective for their needs.

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Who uses Clearstream?

Based on 676 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Religious Institutions
Non-Profit Organization Management
Child Day Care Services
Consumer Services
Others

Use cases

Church Management
SMS Marketing

Clearstream's key features

GetApp's analysis of 88 verified user reviews collected between July 2021 and October 2024 identifies Clearstream's most critical features and summarizes user sentiment about those features.

Mass texting

Reviewers appreciate Clearstream's mass texting capabilities for its ease of use and efficiency in reaching large groups quickly. They find it valuable for communicating detailed, time-sensitive information and love the customization options, including keywords and polls. Users highlight the integration with Planning Center and ccb groups, which simplifies contact management. They also mention the ability to send multimedia messages as a significant advantage. However, some users wish for more unlimited options and fewer limitations based on membership pricing. Of the 33 Clearstream users who gave detailed accounts of their use of Mass Texting, 100% rated this feature as important or highly important.


Scheduled messaging

Reviewers indicate that Clearstream's scheduled messaging is highly convenient for planning and automating communications. They appreciate the ability to draft messages at any time and schedule them for later, which helps manage their workflow efficiently. Users find it helpful for sending reminders and updates at appropriate times, even when they are otherwise engaged. They also value the reliability and ease of use of this aspect, although some mention initial setup challenges for automated workflows. Of the 19 Clearstream users who gave detailed accounts of their use of Scheduled Messaging, 89% rated this feature as important or highly important.


2-Way messaging

Users report that Clearstream's 2-way messaging fosters better communication by allowing recipients to respond directly. They appreciate having a separate inbox for messages and the integration with Slack for constant contact. Reviewers find it easy to reply to inquiries and maintain ongoing conversations, although some note the cost of message credits for replies. They also mention the human element it adds to text messaging and the ability to interact with subscribers at their convenience. Of the 16 Clearstream users who gave detailed accounts of their use of 2-Way Messaging, 88% rated this feature as important or highly important.


Message personalization

Reviewers highlight Clearstream's message personalization as a key aspect for creating more engaging and authentic communications. They value the ability to craft messages that resonate personally with recipients, including using emojis and multimedia. Users appreciate the system's capability to read default languages and customize messages accordingly. However, some struggle with the personalization setup and mention the extra cost of emojis and character limitations. Overall, they find it beneficial for boosting connection and response rates. Of the 20 Clearstream users who gave detailed accounts of their use of Message Personalization, 85% rated this feature as important or highly important.


Mobile access

Reviewers feel that Clearstream's mobile access is essential for managing communications on the go. They appreciate the flexibility to send and respond to messages from their phones, which is particularly useful for those not always at their desks. Users find the mobile app easy to use and beneficial for quick, immediate communication. However, some mention limitations, such as the inability to add new members from the app. Overall, they value the convenience and accessibility it provides. Of the 16 Clearstream users who gave detailed accounts of their use of Mobile Access, 81% rated this feature as important or highly important.


All Clearstream features

Features rating:

Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated responses
Campaign planning
Campaign scheduling
Communication management
Compliance management
Consent management
Contact database
Contact management
Customer segmentation
Customizable branding
Customizable reports
Data import/export
Drip campaigns
Email management
Engagement tracking
For religious organizations
Interaction tracking
Keyword tracking
Landing pages/web forms
Member communication
Member directory
Membership management
Multi-Campaign
Multi-Language
Multi-Location
Open rate tracking
Polls/Voting
QR codes
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Role-Based permissions
Shortcodes
SMS messaging
Social media integration
Third-Party integrations
Visitor tracking

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visit website

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Clearstream pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

$29/mo

29

Per month

Features included:

  • 1,250 Credits/Month
  • 1 A2P 10DLC Phone Number
  • Unlimited Keywords
  • Unlimited Email
  • All Features Included

$49/mo

49

Per month

Features included:

  • 2,500 Credits/Month
  • 3 A2P 10DLC Phone Numbers
  • 2 Subaccounts
  • Unlimited Keywords
  • Unlimited Email
  • All Features Included

$99/mo

99

Per month

Features included:

  • 6,000 Credits/Month
  • 5 A2P 10DLC Phone Numbers
  • 4 Subaccounts
  • Unlimited Keywords
  • Unlimited Email
  • All Features Included

$199/mo

199

Per month

Features included:

  • 12,000 Credits/Month
  • 9 A2P 10DLC Phone Numbers
  • 8 Subaccounts
  • Unlimited Keywords
  • Unlimited Email
  • All Features Included

$299/mo

299

Per month

Features included:

  • 20,000 Credits/Month
  • 11 A2P 10DLC Phone Numbers
  • 10 Subaccounts
  • Unlimited Keywords
  • Unlimited Email
  • All Features Included

User opinions about Clearstream price and value

Value for money rating:

To see what individual users think of Clearstream's price and value, check out the review snippets below.

“Things we like most about Clearstream is the customer service, user friendly platform, & seeing where each subscriber belongs to in a workflow, list, or tag.”
AB

Abril B.

Assimilation Department Director

“It integrates very well with planning center allowing us to keep everything in one system and place and easily add new folks as they visit and to stay in touch with them as they get to know us. ”
Verified reviewer profile picture

Brad J.

Pastor Lead Elder

Clearstream integrations (8)

Integrations rated by users

We looked at 676 user reviews to identify which products are mentioned as Clearstream integrations and how users feel about them.

Integration rating: 4.8 (141)

We work with many contact lists in Planning Center. It's easy for any of our users to send messages from Planning Center

JF

James F.

Preaching Minister

Integration rating: 4.0 (15)

We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.

RM

Rushna M.

Donor Care Lead

Slack logo
Slack

Integration rating: 4.8 (9)

We use Google Docs a lot alongside Slack and Gmail for sharing meeting notes, requirement docs and collaborative updates across teams. The Slack integration is especially useful because documents can be shared and discussed quickly.

Verified reviewer profile picture

Kaleem A.

Senior SWE

Integration rating: 4.0 (5)

Pushpay logo
Pushpay

Integration rating: 4.0 (5)

The integration is very important so we can keep the G/L updated as donations are received

MK

Mateo K.

Controller

Clearstream customer support

What do users say about Clearstream customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Clearstream customer support.

Widely noted by reviewers, Clearstream's customer support is highly responsive and quick to resolve both simple and complex issues.

A fair number of users appreciate the multiple support channels, including chat, email, phone, webinars, and personalized videos.

A portion of users highlight the team's friendliness, patience, and deep product knowledge when assisting with questions.

Multiple users report that support was crucial for onboarding, troubleshooting integrations, and providing helpful tutorials.

Support options

Email/help desk
Chat
Knowledge base
Phone support
Faqs/forum

Training options

Videos
Live online
Webinars
Documentation

To see what individual users say about Clearstream's customer support, check out the review snippets below.

“Their tutorial videos are well-produced, and if I have further questions beyond those, their customer support is extremely responsive, knowledgeable, and friendly.”

BU

Bethany U.

Operations Manager

“The customer service has been fabulous as well - quick response times to the simplest & most complex questions - that what a significant factor for us when we were choosing which platform would be the best fit for us. ”

JC

Jen C.

Ministry Support Staff - Connections

“Anyway, it is unfortunate that I have to reach out to support to adjust a subscriber who has opted out accidentally.”

Verified reviewer profile picture

Jared W.

Lead Pastor

Clearstream FAQs

Q. Who are the typical users of Clearstream?

Clearstream has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

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Q. What is Clearstream used for?

Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes two-way texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us.


Q. Does Clearstream support mobile devices?

Clearstream supports the following devices:
Android, iPhone, iPad


Q. What level of support does Clearstream offer?

Clearstream offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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