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Clearstream
The church texting software you'll love
Last updated: March 2025
Table of Contents
Clearstream - 2025 Pricing, Features, Reviews & Alternatives
Starting from
29
Per month
Clearstream’s pros and cons based on 537 verified reviews
To identify what users like and dislike about Clearstream, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.
Responsive and helpful support
100% of reviewers feel positive about Clearstream's support services. Reviewers appreciate the team's expertise and willingness to provide extra support, especially for non-profits. They say the support is almost instant, highly responsive, and not outsourced, which enhances the quality of responses. Users find the support team instrumental in answering questions, troubleshooting issues, and assisting with setup and use. Many users feel supported and valued, highlighting the helpfulness and promptness of the support team.
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Jeff Roberts
Founder
Effective mass communication
98% of reviewers feel positive about Clearstream as a communication tool. Users think it significantly improves their ability to communicate quickly and effectively with large groups, including members, teams, and recipients. They appreciate the ease of importing contacts, creating messages, and the ability to receive feedback. Reviewers indicate that Clearstream helps bridge communication gaps, keeps everyone updated, and allows for professional and succinct messaging. The tool is praised for its reliability and convenience in maintaining consistent communication.
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High Extra Charges
43% of reviewers feel negative about Clearstream's value for money/pricing. Some reviewers feel that Clearstream can be expensive, particularly when additional credits are needed beyond the monthly plan. They express concerns about the cost per text, especially for longer messages or those including pictures. Some users find the pricing tiers misaligned with their needs and consider the extra charges for additional credits to be high. They also mention that the cost can add up quickly, making it challenging for smaller organizations to maintain.
Clearstream's key features
GetApp's analysis of 96 verified user reviews collected between July 2021 and January 2025 identified Clearstream's most critical features and how it performs according to users.
Reviewers appreciate Clearstream's mass texting capabilities for quickly reaching large groups with critical information. They find it easy to use, with options for customization, keywords, and QR codes. Users report it integrates well with Planning Center and ccb groups, enhancing efficiency. They value the ability to send multimedia messages and schedule texts. Some users wish for more unlimited options and find the text limits per membership price restrictive. Of the 35 Clearstream users who gave detailed accounts of their use of Mass Texting, 100% rated this feature as important or highly important.
Reviewers indicate Clearstream is essential for effective member communication, especially for churches. They appreciate the ability to sync with lists, schedule messages, and communicate efficiently with volunteers and congregants. Users report that texts are more effective than emails for quick dissemination of information. They find it easy to integrate with Planning Center and value the immediate, clear communication it provides. Of the 17 Clearstream users who gave detailed accounts of their use of Member Communication, 100% rated this feature as important or highly important.
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Users report Clearstream's scheduled messaging is convenient for planning and automating communications. They appreciate being able to draft messages in advance and set them to send at specific times, which helps manage busy schedules. Reviewers find it useful for sending reminders and updates without needing to be actively engaged. They highlight the ease of organizing and automating communication campaigns. Of the 21 Clearstream users who gave detailed accounts of their use of Scheduled Messaging, 90% rated this feature as important or highly important.
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Reviewers appreciate Clearstream's 2-way messaging for fostering interaction and feedback. They find it valuable for allowing members to respond with questions or comments, enhancing engagement. Users report it integrates well with Slack, aiding constant contact. Some mention the cost of message credits for replies as a downside, but overall, they value the human element and ease of communication it provides. Of the 18 Clearstream users who gave detailed accounts of their use of 2-Way Messaging, 89% rated this feature as important or highly important.
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Reviewers highlight Clearstream's message personalization as a key aspect for engaging recipients. They appreciate the ability to craft messages that feel personal and authentic, enhancing connection. Users report it supports multiple languages and allows for the inclusion of emojis and multimedia. Some find it challenging to use initially, but overall, they value the ability to create customized, meaningful messages. Of the 20 Clearstream users who gave detailed accounts of their use of Message Personalization, 85% rated this feature as important or highly important.
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Users report Clearstream's mobile access is important for managing communications on the go. They appreciate being able to send and respond to messages from their phones, which is convenient for those not always at a desk. Reviewers find the mobile app easy to use and value receiving notifications directly. Some users wish for more detailed information access via the mobile app, but overall, they find it enhances flexibility and responsiveness. Of the 19 Clearstream users who gave detailed accounts of their use of Mobile Access, 84% rated this feature as important or highly important.
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All Clearstream features
Features rating:
Clearstream alternatives
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Per month
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Clearstream pricing
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User opinions about Clearstream price and value
Value for money rating:
Of 51 reviews that provide robust commentary on Clearstream's price and value, 57% mention it in a positive light.
Some users report that Clearstream offers a reasonable and affordable pricing structure, especially when compared to other mass texting services. They appreciate the value for money, citing that the software is easy to use, effective, and suits their budget, particularly for smaller organizations like churches. Reviewers indicate that the pricing model is clear, and the features provided are worth the cost. They find the customer service excellent and the overall value of the product high.
However, some reviewers feel that Clearstream can be expensive, particularly when additional credits are needed beyond the monthly plan. They express concerns about the cost per text, especially for longer messages or those including pictures, and the fact that unused credits do not roll over. Some users find the pricing tiers misaligned with their needs and consider the extra charges for additional credits to be high. They also mention that the cost can add up quickly, making it challenging for smaller organizations to maintain.
Check .
To see what individual users think of Clearstream's cost and value, check out the review excerpts below.
Benjamin Curfman
Administrative Officer
Clearstream integrations (12)
Integrations rated by users
We looked through 537 user reviews, to identify which products are mentioned as Clearstream integrations, and what is the users perception.
“Our church utilizes planning center as our foundational information center. Being able to integrate this system with clearstream was of main importance for us. ”
“This is our church database, its helpful that the programs work with each other and we can create workflows between them, as well as adding data to PCO”
“We need to be able to manage our contact lists once, not having to manually update in multiple locations. Clearstream integrates wonderfully with PCO.”
“We use Planning Center for all of our database needs. The fact that the programs sync was the deciding factor in purchasing this service. ”
“Clearstream worked seamlessly with Planning Center. I only had to make a list in Planning Center to populate subscriber info. ”
“We manage all congregants information and phone numbers through planning center so this integration is critical.”
“We organize people in planning center plus it’s great to access numbers already in planning center to text them.”
“I’m not sure if every time I add someone to planning center if they are also added to clear stream.”
“Keeping Planning Center as our basis for people management yet allowing robust texting capabilities”
“We esclusive use Planning Center and the seamless integration with Clearstream is very important.”
“Convenient and much faster than logging into our Clearstream account to send messages.”
Trae Bremer
Student Pastor
Clearstream support options
Typical customers
Platforms supported
Support options
Training options
Clearstream reviews
Overall rating
4.8
/5
537
Positive reviews
99
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.09/10
447
84
6
0
0
Clearstream FAQs
Clearstream has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Clearstream?
Clearstream has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Clearstream support?
Clearstream supports the following languages:
English, Spanish
Q. Does Clearstream support mobile devices?
Clearstream supports the following devices:
Android, iPad, iPhone
Q. Does Clearstream offer an API?
Yes, Clearstream has an API available for use.
Q. What other apps does Clearstream integrate with?
Clearstream integrates with the following applications:
Planning Center, Zapier, ChMS, Twitter/X, Pushpay, Slack, Meta for Business, Mailchimp
Q. What level of support does Clearstream offer?
Clearstream offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
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