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Clearstream

Clearstream | Powerful texting software built for churches

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Clearstream Pricing, Features, Reviews and Alternatives

Clearstream product overview

Price starts from

$

29

/momonth
Per Feature

What is Clearstream?

With Clearstream, you can instantly communicate with members and easily follow-up with first-time guests. Clearstream has all of the expected texting features such as text-to-join keywords, guest follow-up workflows, mass texting, two-way communication, and personalized messaging. They also take things a step further for churches by offering sub-accounts for multi-campus churches or multiple ministries, 5-digit Shortcode texting and 10-digit Longcodes, integrations with multiple church management softwares, built-in forms to capture guest information, and that is merely scratching the surface of all that Clearstream offers within their texting software. Thousands of churches, from church plants to some of the largest churches in the U.S., rely on Clearstream to instantly communicate with their people and connect with first-time guests.

Key benefits of using Clearstream

  • Mass texting via shortcodes.

  • Intuitive two-way communication with local numbers.

  • Deep integrations with popular ChMS and other 3rd party apps.

  • Manage text message conversations with subscribers via the inbox.

  • Master/sub accounts for multi-campus or multi-ministry setups.

  • Opt-in tools such as keywords, website forms, and more.

  • Native iOS and Android apps.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support
    FAQs/Forum

    Training options

    Videos
    Live Online
    Webinars
    Documentation

    Clearstream pricing information

    Value for money

    4.6

    /5

    309

    Price starts from

    $

    29

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Clearstream features

    Functionality

    4.5

    /5

    309
    Total Features29 2 categories

    Most valued features by users

    Reporting/Analytics
    API
    Data Import/Export
    Alerts/Notifications
    Contact Management
    Automated Responses
    Mobile Access
    SMS Marketing

    Functionality contenders

    Clearstream users reviews

    Overall rating

    4.8

    /5

    309

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.12/10
    Rating distribution

    5

    4

    3

    2

    1

    249

    60

    0

    0

    0

    Pros
    Clearstream has been a great asset to our church and outreach program and are trully blessed to be able to have such a tool accesable to us.

    JE

    JOSHUA E.

    The Customer Service has been outstanding always willing to help, quick response and willing to look into your situation to give the best advice to make the product work best for you.

    JS

    Jennifer S.

    The ease in which we have been able to onboard both additional staff as well as volunteers to utilize Clearstream has been wonderful. Nice refinement to create an affective and simple product.

    GM

    Glen M.

    Cons
    We've only had one time where it took them an extended amount of time to reply. Apparently when a hurricane destroys the city your corporate office is in, it gives you a reason to not be open.

    SE

    Shon E.

    Switching between the main account and subaccounts is a bit confusing.

    DS

    Dan S.

    I can't get the emojis to work that is the only negative.

    TB

    Tina B.

    Overall rating contenders

    Overall Rating

    Every Connection Counts

    Reviewed 4 months ago

    Transcript

    Glen: Hey, my name is Glen. I'm the connections and communications pastor at my church and I would totally...

    RW

    Rachel W.

    Bookkeeper

    Religious Institutions, 1-10 employees

    Review source

    Overall Rating

    Love this company!

    Reviewed a year ago

    Transcript

    Rachel W.: My name is Rachel. I'm the bookkeeper for a church. And I rate Clearstream four out of five....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Does exactly what I need it to do in a simple, very fast way.

    Reviewed 4 years ago

    Instant communication and increased sales.

    Pros

    Running a coffee truck I need to bypass HR and speak straight to potential buyers in office buildings and areas we visit. Social media is great but has very little organic reach, so, I set up customized keywords for places I visit often, letting my customers opt into places they want to be notified about and it's as simple as sending a text straight to their cell phone. Clearstream is fast, robust, and I do everything from my cell phone with their mobile app. Their support is almost instant so if I ever hit any roadblocks it's immediately taken care of. Seriously consider them for mass communication needs, I think you'll be very happy.

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent mass texting system

    Reviewed 7 months ago

    Clearstream has been faster and easier to use than our previous system and the integration with Planning Center is helping us keep trach of what's going on in our church.

    Pros

    Ease of use and setup was a big thing for us. This product accomplished that. Integration with social media was a huge plus. Integration with Planning Center was a very big deal for us. We can text the church and have them sign up for events simply by replying to the text with a keyword. Very very awesome.

    Cons

    The software is unable to send media like pictures and videos. I have been told this feature is on the feature request list, though. If you run out of credits, it is VERY expensive to buy additional credits for the month.

    Vendor response

    Hey Hunter, Thank you so much for taking the time to share your feedback with our team! I wanted to let you know that you can send pictures with Clearstream! We're still working on the ability to send videos, but picture messages are available now. :) Thank you again for your feedback, it is very helpful for our team. If there's anything else we can help with, please feel free to reach out! Thanks,

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The fix we've been looking for!

    Reviewed a month ago

    We absolutely LOVE Clearstream! It is the final fix to a problem we've faced for many years. As Student Pastor, I send out a lot of texts communicating to our parents and students alike. We've used other services that weren't reliable or didn't work for some of our subscribers. Clearstream is an absolute home run for us. We have consistent, reliable communication being received by all our subscribers every time. It's easy to setup, easy to use keywords, the opt in feature is EXACTLY what we were looking for, and the price literally can't be beat. If you're looking for the best option for text communications, you'll find it with Clearstream.

    Pros

    Ease of use, setup, text to subscribe feature, use of keywords, reliability to hit all subscribers

    Cons

    My one complaint with Clearstream is that I would like to see more available characters per text. To get out all the info I need to communicate, I find myself using 2 credits with almost every text.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Clearstream early user

    Reviewed a year ago

    Good ease of use, but costly for Australian customers, limited length on messages can cause frustrations, and credits don't rollover.

    Pros

    The software and web portal are vey easy to use, and it integrates well with our other database system.

    Cons

    The limited characters make sending longer text messages a big problem for us. The cost of use is also expensive in Australian, and as we can't rollover credits to the next month, this is a big hit for us to loose any credits.

    Vendor response

    Hey Mindy, Thanks for taking the time to review us! It's great to hear your feedback. Unfortunately, the cost of texting in Australia is significantly higher than in the U.S. We're glad to hear that Clearstream has integrated well with your other database, and hope it continues to be easy to use. If there's anything else we can help with, feel free to reach out to our Customer Support team! Thanks,

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We love Clearstream!

    Reviewed 20 days ago

    We use Clearstream to send Prayer Requests and Announcements. We have heard very few negatives from our congregation. Those with a problem do not text, or they only have a home phone. In a congregation of 200+, those issues represent 2-3% of our church. On a grand scale, it has been a great success.

    Pros

    I cannot say enough good things about Clearstream. We had been using a Phone Call system that was becoming quite cumbersome, so we knew we needed to switch. Clearstream made it so easy to implement and have continued success. Our church loves receiving text messages instead of calls that interrupt the day.

    Cons

    The only con we had when purchasing Clearstream was the potential issue with character limits on texts. Thankfully, they mitigated that by implementing "Notes". Now we can send texts, adding a note, without using more credits.

    Clearstream FAQs and common questions

    Clearstream has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Clearstream has the following typical customers:
    Mid Size Business, Non Profit, Small Business


    Clearstream supports the following languages:
    English


    Clearstream supports the following devices:
    Android, iPhone


    Yes, Clearstream has an API available for use.


    Clearstream integrates with the following applications:
    Zapier, Church Community Builder, Twitter, Slack, Bitly, Facebook, Mailchimp


    Clearstream offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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