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Clearstream
5
560
4
106
3
10
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The church texting software you'll love
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Clearstream - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Clearstream overview
Based on 676 verified user reviews
What is Clearstream?
Clearstream is an SMS marketing tool with key features that include mass texting, member communication, third-party integrations, mobile access, contact database, message personalization, and more.
Who uses Clearstream?
By industry, Clearstream reviewers are most commonly professionals in religious institutions (78%). The most frequent use case for Clearstream cited by reviewers is church management (76% of reviewers).
What do users say about Clearstream pricing?
Some reviewers appreciate Clearstream’s transparent pricing and say the flexible plans scale with their needs. Users report good value for the features offered, but some reviewers find costs add up quickly, especially for high-volume messaging.
What are the most popular integrations for Clearstream?
The Clearstream integration most frequently cited by reviewers is Planning Center, a church management product rated 4.8 out of 5 for its integration with Clearstream.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Text Messaging
Church Communication
Church Congregation
Credits
Confusing and costly credit system
Clearstream’s user interface
Clearstream review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Clearstream?
Reviewers appreciate Clearstream for making church and group communication fast, efficient, and easy to manage, especially through its mass texting, automation, and strong integration with Planning Center. They say it streamlines workflows, improves engagement, and allows team collaboration, with many noting the responsive customer support and user-friendly interface as standout benefits.
Users report that while pricing is generally reasonable, some find costs high for larger organizations or when sending longer messages. They mention occasional limitations with mobile app functionality, keyword management, and integration with certain church management systems, but feel the overall experience is positive and effective for their needs.
Select to learn more
Who uses Clearstream?
Based on 676 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Clearstream's key features
GetApp's analysis of 88 verified user reviews collected between July 2021 and October 2024 identifies Clearstream's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Clearstream's mass texting capabilities for its ease of use and efficiency in reaching large groups quickly. They find it valuable for communicating detailed, time-sensitive information and love the customization options, including keywords and polls. Users highlight the integration with Planning Center and ccb groups, which simplifies contact management. They also mention the ability to send multimedia messages as a significant advantage. However, some users wish for more unlimited options and fewer limitations based on membership pricing. Of the 33 Clearstream users who gave detailed accounts of their use of Mass Texting, 100% rated this feature as important or highly important.
Reviewers indicate that Clearstream's scheduled messaging is highly convenient for planning and automating communications. They appreciate the ability to draft messages at any time and schedule them for later, which helps manage their workflow efficiently. Users find it helpful for sending reminders and updates at appropriate times, even when they are otherwise engaged. They also value the reliability and ease of use of this aspect, although some mention initial setup challenges for automated workflows. Of the 19 Clearstream users who gave detailed accounts of their use of Scheduled Messaging, 89% rated this feature as important or highly important.
Users report that Clearstream's 2-way messaging fosters better communication by allowing recipients to respond directly. They appreciate having a separate inbox for messages and the integration with Slack for constant contact. Reviewers find it easy to reply to inquiries and maintain ongoing conversations, although some note the cost of message credits for replies. They also mention the human element it adds to text messaging and the ability to interact with subscribers at their convenience. Of the 16 Clearstream users who gave detailed accounts of their use of 2-Way Messaging, 88% rated this feature as important or highly important.
Reviewers highlight Clearstream's message personalization as a key aspect for creating more engaging and authentic communications. They value the ability to craft messages that resonate personally with recipients, including using emojis and multimedia. Users appreciate the system's capability to read default languages and customize messages accordingly. However, some struggle with the personalization setup and mention the extra cost of emojis and character limitations. Overall, they find it beneficial for boosting connection and response rates. Of the 20 Clearstream users who gave detailed accounts of their use of Message Personalization, 85% rated this feature as important or highly important.
Reviewers feel that Clearstream's mobile access is essential for managing communications on the go. They appreciate the flexibility to send and respond to messages from their phones, which is particularly useful for those not always at their desks. Users find the mobile app easy to use and beneficial for quick, immediate communication. However, some mention limitations, such as the inability to add new members from the app. Overall, they value the convenience and accessibility it provides. Of the 16 Clearstream users who gave detailed accounts of their use of Mobile Access, 81% rated this feature as important or highly important.
All Clearstream features
Features rating:
Clearstream alternatives
Clearstream pricing
Pricing plans
Pricing details:
User opinions about Clearstream price and value
Value for money rating:
To see what individual users think of Clearstream's price and value, check out the review snippets below.
Abril B.
Assimilation Department Director

Brad J.
Pastor Lead Elder
Clearstream integrations (8)
Integrations rated by users
We looked at 676 user reviews to identify which products are mentioned as Clearstream integrations and how users feel about them.
Integration rating: 4.8 (141)
“We work with many contact lists in Planning Center. It's easy for any of our users to send messages from Planning Center”
James F.
Preaching Minister
Integration rating: 4.0 (15)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 4.8 (9)
“We use Google Docs a lot alongside Slack and Gmail for sharing meeting notes, requirement docs and collaborative updates across teams. The Slack integration is especially useful because documents can be shared and discussed quickly.”

Kaleem A.
Senior SWE
Integration rating: 4.0 (5)
Integration rating: 4.0 (5)
“The integration is very important so we can keep the G/L updated as donations are received”
Mateo K.
Controller
Other top integrations
Clearstream customer support
What do users say about Clearstream customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Clearstream customer support.
Widely noted by reviewers, Clearstream's customer support is highly responsive and quick to resolve both simple and complex issues.
A fair number of users appreciate the multiple support channels, including chat, email, phone, webinars, and personalized videos.
A portion of users highlight the team's friendliness, patience, and deep product knowledge when assisting with questions.
Multiple users report that support was crucial for onboarding, troubleshooting integrations, and providing helpful tutorials.
Support options
Training options
To see what individual users say about Clearstream's customer support, check out the review snippets below.
“Their tutorial videos are well-produced, and if I have further questions beyond those, their customer support is extremely responsive, knowledgeable, and friendly.”
Bethany U.
Operations Manager
“The customer service has been fabulous as well - quick response times to the simplest & most complex questions - that what a significant factor for us when we were choosing which platform would be the best fit for us. ”
Jen C.
Ministry Support Staff - Connections
“Anyway, it is unfortunate that I have to reach out to support to adjust a subscriber who has opted out accidentally.”

Jared W.
Lead Pastor
Clearstream FAQs
Clearstream has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Clearstream used for?
Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes two-way texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us.
Q. Does Clearstream support mobile devices?
Clearstream supports the following devices:
Android, iPhone, iPad
Q. What level of support does Clearstream offer?
Clearstream offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
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