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Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features
CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.
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Starting from
69
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User reviews that mention these apps
Kristine P.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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I’ve been with several Pos systems over the years and these guys take the cake at worst all around.
Nothing... I would never use this service again. They have out of country phone servicer’s who just “escalate” your case. It takes days and weeks to get information after wasted time making calls to them.
Customer service, not organized, no return calls, filled with apologies and excuses
Eric W.
Recreational Facilities and Services, 11-50 employees
Used daily for 1-2 years
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Very positive experience and glad we made the switch over to Clover. I highly recommend this POS.
Easy to train my employees on Adding items was a breeze Setup was done in less than 45 min Chip reader and pos all in one package with the clover mini Easy for guests to read and you can send receipt via email....etc..
It is a bit more expensive than other POS machines but well worth it. The best POS machine I have purchased and worked with.
Kristan K.
Government Administration, 11-50 employees
Used daily for 1-2 years
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They are dishonest and I will never do business with them again.
The POS hardware was slim and nice looking.
This was a hard sale from the beginning. They roped me in with promises and demonstrations of greatness. I bought the system only to find out that most of what they promised could only be accomplished with additional purchases.
Yessenia S.
Restaurants, 11-50 employees
Used daily for 1-2 years
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Overall it is a great pos system!
When we change to clover, we thought it was going to be difficult for us to learn how to use it. We were wrong it, was really easy to use and install. One of the things I love about it is, that I can add products remotely on the inventory. I can also verify the transaction remotely from my pc or my phone. The customer support is great, they immediately call back when you contact them for any problem you have with the machine, transactions, or any question you have. You can also add more features to your pos because they have a app store, which let's you add online orders, id verification, etc.
Our business is a grocery store and restaurant, so we have the ebt program for the grocery store. It would be great if the clover machine with detect which items are ebt and which aren't ebt elegible. That way we wouldn't have to do 2 different transactions, because it does take more time for cashiers to charge what the customer is buying.
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Nonprofit Organization Management, 1-10 employees
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I didn't care for the system due to the unfair charges my customers received.
The ease of use of the online pos systems.
That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly.
Edris R.
Retail, 1-10 employees
Used daily for less than 6 months
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They have integrated scale that makes me use their pos
They have the worst customer service and their sales reps are fraud
Wyatt S.
Electrical/Electronic Manufacturing,
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Very simple to use and looks good for customers. Gives the front counter a sleek, futuristic look.
No flash, locked down ecosystem, activation locks, and limited pos functionality
Sa D.
Restaurants, 11-50 employees
Used daily for less than 6 months
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It's cute in the store as a pos system nothing else
Customer service support is absolutely horrible. They've been holding thousands of dollars from our account with no explanation. We've been running after them for a month trying to get our money and nobody answers. Customer service support team hangs up, answers and then hangs up because "I don't want to deal with this today". and emails go unanswered for weeks. When I finally get in touch with someone over the phone, they put me on hold for 30 minutes to then transfer me to the end of the call survey, and then hangs up. It's absolutely horrible. Worst customer service support in the World.
Verified reviewer
Computer Software, 1-10 employees
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I like how I can customize my POS with different apps.
The pricing was a bit too high to stay with them.
Norma R.
Real Estate, 201-500 employees
Used daily for 2+ years
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Clover took care of POS, invoicing and inventory. Great System
Clover is a very easy POS to use. Would recommend to anyone.
I did not have any cons while using Clover
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for 1-2 years
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I like being able to use it on the phone or POS. Customer service is great. They provide training and stay in communication
Customer service and training was great. POS system is easy to use
Merchant processing fees but very comparable/competitive to similar products
Scott H.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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Terrible and NOT recommended. Buyer beware! ANY issues at all and youre on your own!
POS looks great an was easy to use. We initially loved it.
Customer support was horrible. We were being over charged by them and when we addressed the issue, they stopped depositing our transactions. Their effort to "fix" was disastrous. It cost me money and tons of time. They tossed me around from one representative to another. It forced me to find another credit card processor and POS.
Jose R.
Retail, 1-10 employees
Used weekly for 6-12 months
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Great product, very easy to adopt and it's taking some market share.
user friendly interface, portable so it allows the POS to go to the customer and not the way around, tablet-based... a smart POS for retail that integrates with merchant's inventory and order taking.
initial setup can be a hassle, inventory and menu configurations will need some time configuring. Electronic transaction Pricing is not rated in this review.
Myles B.
Accounting, 11-50 employees
Used monthly for 2+ years
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Great company with a variety of POS options for our business account holders.
Have been told my our members that their fees are a little higher than some.
Robert M.
Restaurants, 1-10 employees
Used daily for 1-2 years
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Overall it is a decent simple pos for a small start up business
Some of the pros for the clover pos are the Ease of use the cost and the simplicity of loading menus and pricing in the system
Some of the cons to the clover pos are the lack of Customer support the fact that the glover go doesn't communicate properly with the mini device
Jeremy K.
Restaurants, 11-50 employees
Used daily for 2+ years
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Quick customer service, and a excellent interface, clover make POS a great option.
Easy to learn and use, with great ability to track inventory and customers.
The clover monthly pricing nearly doubled in the span of a month, backing out cafe into a corner. I’m still frustrated to be paying for the same features with a $50/month increase.
Ryan M.
Restaurants, 1-10 employees
Used daily for less than 6 months
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I have your POS system and I need your help to setup my system
Your system is good to use and functional
CANNOT get any tech support
Alyssa L.
Food & Beverages, 1-10 employees
Used daily for 2+ years
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Saved the business, from traditional old school register to simple POS system, Clover you win.
Great POS system. Used in a small cafe and the system worked out perfect. I was able to edit the menu and change pricing when needed.
Occasionally would run slow, I think updates may have been needed.
Jamison M.
Computer Software, 1-10 employees
Used weekly for less than 6 months
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I love the simplicity of Clover, but it's honestly a nightmare for developers. This is my first experience developing for Clover. Developing for Android and iOS is a simple, fast process... I expected the same from Clover. NOPE.
Easy POS software, pretty equipment, and there are a number of apps available to extend the platform.
As developers Clover has the ABSOLUTE WORST APP REVIEWING PROCESS of all time. I have a VERY simple app that we developed for a customer thats been waiting for approval for MONTHS.
Martin L.
Food & Beverages, 1-10 employees
Used daily for 6-12 months
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Good experience overall
The fact that it integrated with my PoS system was the main reason I chose this software
A little buggy at times with credit cards
Hunter S.
Hospitality, 11-50 employees
Used daily for 2+ years
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Clover has allowed us to expand our Bar to a restaurant as well. It also allows for easy management of employees and inventory.
Emailed daily sales reports Ability to customize pos buttons and sales according to schedule Inventory capabilities with barcode Expansive app store
Can't lookup deleted orders Occasionally the POS system will be out of sync with bank statements regarding deposits
Kenndra G.
Restaurants, 1-10 employees
Used daily for 1-2 years
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It's a great pos system. I like that is easy to use and add details.
It is very easy to adjust your prices and add menu items. The orders store and you can put customer names in. Adjusting tips is easy as well. I also live the fingerprint login.
I have had problems with the screen when cleaning it even with locked. I believe it's best to turn it off to clean.
Jason J.
Restaurants,
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We are waiting for our contract to run out so we can switch to another POS system
We have to be honest and say, everything! It's interface isn't user friendly, the customer support sounds bothered when you call for help and the backend is so cumbersome.
Hannah L.
Entertainment, 11-50 employees
Used weekly for 6-12 months
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Great pos system with everything you need to run a small business. Easy to use, access from multiple devises, sleek look.
Not much different than any other pos software like revel or slack, helpline needs help, pricier than its competitors.
Simon F.
Food Production, 11-50 employees
Used daily for 2+ years
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Fun at first, but slowly becoming the worst experience I have ever had with a POS system.
Nice clean design. Lots of promises that weren't met.
Their customer service will inform you that they will not give you new terminals despite their failure to operate properly and regardless of their "hassle free exchange policy".Software glitches are abundant and rampant throughout the device. Chase systems although ugly were far more stable and reliable.
Eva C.
Used daily for 1-2 years
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We switch to cake after using clover for some time. We love specifically how easy it is to make changes and set things up for Special items or for complex menu items .
I do wish the reports were a little easier to customize so that you could create reports that were exactly what she needed instead of having to scroll through define reports for information
Hi Eva, thanks so much for your review! We try to make it easy for restaurant owners such as yourself, so we are delighted to hear that you are loving it! We are always working to improve, and will pass on your feedback to the Product Team about reports.
Rey G.
Restaurants, 1-10 employees
Used daily for 2+ years
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Ease of use and so much easier trying new staff members.
We've had 2 POS systems before we tried CAKE. The very first one we had was already 5 years old so it was running really slow and just couldn't handle what we needed it to do. We upgraded that one to Clover and we had high hopes but it just really didn't work out for us. We had batching issues, the numbers weren't matching, and honestly it ended up making more work for us with bookkeeping. Since we switched, closing and reporting have been so much easier. Everything is a lot easier to keep track of like sales and payroll and it's so much nicer because you can see all that online. It's also easier to add new menu items or move things around and just easier to use in general, especially once we got everything up and running. It's a simple set up and I'd definitely recommend just giving it a try.
No Big cons really. One minor con, is that we wish we could accept partial payment on our regular customers running tabs. It would make it so much easier.
Thank you for taking the time to review CAKE, Rey! We're glad to hear this is the best of the 3 Point of Sale systems you've tried in your restaurant. We make it easy for you to open, close, and simply generate reports from anywhere. This video from CAKE University can help you with more information on splitting orders by payments. Thank you for choosing CAKE for Bon Vinos Bistro and Bakery.