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Clover vs CAKE POS Comparison

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Overview

Category Leaders

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features

Category Leaders

CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

512

5

4

3

2

1

249

107

49

25

82

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.6

517

5

4

3

2

1

390

75

22

13

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I have just started using this software and I love it. I visited a store and the owner introduced me to this software to gain reward points after shopping to get exclusive content.
It was extremely easy to set up, and easy to use. The user interface is beautiful, and customers really enjoy how sleek and clean it looks.
I love the fact that I can earn points when I visit my favorite restaurants. It is also a safe an d secure app.

Pros

Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.

Cons

The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix).
The E-Commerce integration does not work. The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported.
It horrible from A to Z, the tips always wrong, the report can’t tell how much food, liquor ,2 managers and 3 bartenders left because this system.

Cons

Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
Sometimes it's hard to get support on the phone when something does go wrong.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features63
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile Booking
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Production Management
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe/Formula Costing
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales History
  • Sales Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Wait List Management
  • Website Integration
  • Website Personalization
  • eCommerce Management
  • Total features106
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile Booking
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Production Management
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe/Formula Costing
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales History
  • Sales Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Wait List Management
  • Website Integration
  • Website Personalization
  • eCommerce Management

Integrations

  • Total integrations53
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations19
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

Explore similar apps

User reviews that mention these apps

KP
AvatarImg

Kristine P.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Zero customer service

Reviewed 4 years ago

I’ve been with several Pos systems over the years and these guys take the cake at worst all around.

Pros

Nothing... I would never use this service again. They have out of country phone servicer’s who just “escalate” your case. It takes days and weeks to get information after wasted time making calls to them.

Cons

Customer service, not organized, no return calls, filled with apologies and excuses

EW
AvatarImg

Eric W.

Recreational Facilities and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clover logo

Clover

Very affordable POS with great functionality and easy to use

Reviewed 6 years ago

Very positive experience and glad we made the switch over to Clover. I highly recommend this POS.

Pros

Easy to train my employees on Adding items was a breeze Setup was done in less than 45 min Chip reader and pos all in one package with the clover mini Easy for guests to read and you can send receipt via email....etc..

Cons

It is a bit more expensive than other POS machines but well worth it. The best POS machine I have purchased and worked with.

KK
AvatarImg

Kristan K.

Government Administration, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Clover logo

Clover

Clover

Reviewed 5 years ago

They are dishonest and I will never do business with them again.

Pros

The POS hardware was slim and nice looking.

Cons

This was a hard sale from the beginning. They roped me in with promises and demonstrations of greatness. I bought the system only to find out that most of what they promised could only be accomplished with additional purchases.

YS
AvatarImg

Yessenia S.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Excellent POS System for any business!

Reviewed 6 years ago

Overall it is a great pos system!

Pros

When we change to clover, we thought it was going to be difficult for us to learn how to use it. We were wrong it, was really easy to use and install. One of the things I love about it is, that I can add products remotely on the inventory. I can also verify the transaction remotely from my pc or my phone. The customer support is great, they immediately call back when you contact them for any problem you have with the machine, transactions, or any question you have. You can also add more features to your pos because they have a app store, which let's you add online orders, id verification, etc.

Cons

Our business is a grocery store and restaurant, so we have the ebt program for the grocery store. It would be great if the clover machine with detect which items are ebt and which aren't ebt elegible. That way we wouldn't have to do 2 different transactions, because it does take more time for cashiers to charge what the customer is buying.

AvatarImg

Verified reviewer

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Clover logo

Clover

The excess fees that Clover charges

Reviewed 8 months ago

I didn't care for the system due to the unfair charges my customers received.

Pros

The ease of use of the online pos systems.

Cons

That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly.

ER
AvatarImg

Edris R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Worst experience

Reviewed a year ago
Pros

They have integrated scale that makes me use their pos

Cons

They have the worst customer service and their sales reps are fraud

WS
AvatarImg

Wyatt S.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Clover logo

Clover

Works well, could be better.

Reviewed 8 years ago
Pros

Very simple to use and looks good for customers. Gives the front counter a sleek, futuristic look.

Cons

No flash, locked down ecosystem, activation locks, and limited pos functionality

SD
AvatarImg

Sa D.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Worst service.

Reviewed 2 years ago
Pros

It's cute in the store as a pos system nothing else

Cons

Customer service support is absolutely horrible. They've been holding thousands of dollars from our account with no explanation. We've been running after them for a month trying to get our money and nobody answers. Customer service support team hangs up, answers and then hangs up because "I don't want to deal with this today". and emails go unanswered for weeks. When I finally get in touch with someone over the phone, they put me on hold for 30 minutes to then transfer me to the end of the call survey, and then hangs up. It's absolutely horrible. Worst customer service support in the World.

AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clover logo

Clover

Grwta POS for my small business

Reviewed 6 years ago
Pros

I like how I can customize my POS with different apps.

Cons

The pricing was a bit too high to stay with them.

NR
AvatarImg

Norma R.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Clover

Reviewed a year ago

Clover took care of POS, invoicing and inventory. Great System

Pros

Clover is a very easy POS to use. Would recommend to anyone.

Cons

I did not have any cons while using Clover

AvatarImg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clover logo

Clover

Great POS

Reviewed 5 years ago

I like being able to use it on the phone or POS. Customer service is great. They provide training and stay in communication

Pros

Customer service and training was great. POS system is easy to use

Cons

Merchant processing fees but very comparable/competitive to similar products

SH
AvatarImg

Scott H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Product is great. But lacks customer support

Reviewed 4 years ago

Terrible and NOT recommended. Buyer beware! ANY issues at all and youre on your own!

Pros

POS looks great an was easy to use. We initially loved it.

Cons

Customer support was horrible. We were being over charged by them and when we addressed the issue, they stopped depositing our transactions. Their effort to "fix" was disastrous. It cost me money and tons of time. They tossed me around from one representative to another. It forced me to find another credit card processor and POS.

JR
AvatarImg

Jose R.

Retail, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

all in one, portable and smart-tablet POS for any merchant

Reviewed 6 years ago

Great product, very easy to adopt and it's taking some market share.

Pros

user friendly interface, portable so it allows the POS to go to the customer and not the way around, tablet-based... a smart POS for retail that integrates with merchant's inventory and order taking.

Cons

initial setup can be a hassle, inventory and menu configurations will need some time configuring. Electronic transaction Pricing is not rated in this review.

MB
AvatarImg

Myles B.

Accounting, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Clover logo

Clover

Good POS offering

Reviewed 4 months ago
Pros

Great company with a variety of POS options for our business account holders.

Cons

Have been told my our members that their fees are a little higher than some.

RM
AvatarImg

Robert M.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Clover logo

Clover

Clover pos for a small cafe/coffee shop

Reviewed 7 years ago

Overall it is a decent simple pos for a small start up business

Pros

Some of the pros for the clover pos are the Ease of use the cost and the simplicity of loading menus and pricing in the system

Cons

Some of the cons to the clover pos are the lack of Customer support the fact that the glover go doesn't communicate properly with the mini device

JK
AvatarImg

Jeremy K.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Clover logo

Clover

Easy to implement and maintain - loaded with great features!

Reviewed 2 years ago

Quick customer service, and a excellent interface, clover make POS a great option.

Pros

Easy to learn and use, with great ability to track inventory and customers.

Cons

The clover monthly pricing nearly doubled in the span of a month, backing out cafe into a corner. I’m still frustrated to be paying for the same features with a $50/month increase.

RM
AvatarImg

Ryan M.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Clover logo

Clover

Clover I need some help

Reviewed 8 years ago

I have your POS system and I need your help to setup my system

Pros

Your system is good to use and functional

Cons

CANNOT get any tech support

AL
AvatarImg

Alyssa L.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Clover logo

Clover

Way to go Clover.

Reviewed 6 years ago

Saved the business, from traditional old school register to simple POS system, Clover you win.

Pros

Great POS system. Used in a small cafe and the system worked out perfect. I was able to edit the menu and change pricing when needed.

Cons

Occasionally would run slow, I think updates may have been needed.

JM
AvatarImg

Jamison M.

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Clover logo

Clover

The system functions, but...

Reviewed 5 years ago

I love the simplicity of Clover, but it's honestly a nightmare for developers. This is my first experience developing for Clover. Developing for Android and iOS is a simple, fast process... I expected the same from Clover. NOPE.

Pros

Easy POS software, pretty equipment, and there are a number of apps available to extend the platform.

Cons

As developers Clover has the ABSOLUTE WORST APP REVIEWING PROCESS of all time. I have a VERY simple app that we developed for a customer thats been waiting for approval for MONTHS.

ML
AvatarImg

Martin L.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Good product overall

Reviewed 2 years ago

Good experience overall

Pros

The fact that it integrated with my PoS system was the main reason I chose this software

Cons

A little buggy at times with credit cards

HS
AvatarImg

Hunter S.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clover logo

Clover

A POS system for productivity

Reviewed 6 years ago

Clover has allowed us to expand our Bar to a restaurant as well. It also allows for easy management of employees and inventory.

Pros

Emailed daily sales reports Ability to customize pos buttons and sales according to schedule Inventory capabilities with barcode Expansive app store

Cons

Can't lookup deleted orders Occasionally the POS system will be out of sync with bank statements regarding deposits

KG
AvatarImg

Kenndra G.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Simple

Reviewed 5 years ago

It's a great pos system. I like that is easy to use and add details.

Pros

It is very easy to adjust your prices and add menu items. The orders store and you can put customer names in. Adjusting tips is easy as well. I also live the fingerprint login.

Cons

I have had problems with the screen when cleaning it even with locked. I believe it's best to turn it off to clean.

JJ
AvatarImg

Jason J.

Restaurants,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Clover logo

Clover

Had higher expectations

Reviewed 8 years ago
Pros

We are waiting for our contract to run out so we can switch to another POS system

Cons

We have to be honest and say, everything! It's interface isn't user friendly, the customer support sounds bothered when you call for help and the backend is so cumbersome.

HL
AvatarImg

Hannah L.

Entertainment, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clover logo

Clover

All around good system

Reviewed 6 years ago
Pros

Great pos system with everything you need to run a small business. Easy to use, access from multiple devises, sleek look.

Cons

Not much different than any other pos software like revel or slack, helpline needs help, pricier than its competitors.

SF
AvatarImg

Simon F.

Food Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Poor software and a false advertising to pull new customers.

Reviewed a year ago

Fun at first, but slowly becoming the worst experience I have ever had with a POS system.

Pros

Nice clean design. Lots of promises that weren't met.

Cons

Their customer service will inform you that they will not give you new terminals despite their failure to operate properly and regardless of their "hassle free exchange policy".Software glitches are abundant and rampant throughout the device. Chase systems although ugly were far more stable and reliable.

EC
AvatarImg

Eva C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

CAKE POS logo

CAKE POS

We love cake because it is set up and designed specifically for restaurants

Reviewed 6 years ago
Pros

We switch to cake after using clover for some time. We love specifically how easy it is to make changes and set things up for Special items or for complex menu items .

Cons

I do wish the reports were a little easier to customize so that you could create reports that were exactly what she needed instead of having to scroll through define reports for information

Vendor response

Hi Eva, thanks so much for your review! We try to make it easy for restaurant owners such as yourself, so we are delighted to hear that you are loving it! We are always working to improve, and will pass on your feedback to the Product Team about reports.

RG
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Rey G.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CAKE POS

Easy to use. Up and running in no time. Great customer service!

Reviewed 7 years ago

Ease of use and so much easier trying new staff members.

Pros

We've had 2 POS systems before we tried CAKE. The very first one we had was already 5 years old so it was running really slow and just couldn't handle what we needed it to do. We upgraded that one to Clover and we had high hopes but it just really didn't work out for us. We had batching issues, the numbers weren't matching, and honestly it ended up making more work for us with bookkeeping. Since we switched, closing and reporting have been so much easier. Everything is a lot easier to keep track of like sales and payroll and it's so much nicer because you can see all that online. It's also easier to add new menu items or move things around and just easier to use in general, especially once we got everything up and running. It's a simple set up and I'd definitely recommend just giving it a try.

Cons

No Big cons really. One minor con, is that we wish we could accept partial payment on our regular customers running tabs. It would make it so much easier.

Vendor response

Thank you for taking the time to review CAKE, Rey! We're glad to hear this is the best of the 3 Point of Sale systems you've tried in your restaurant. We make it easy for you to open, close, and simply generate reports from anywhere. This video from CAKE University can help you with more information on splitting orders by payments. Thank you for choosing CAKE for Bon Vinos Bistro and Bakery.