Clover Pricing, Features, Reviews & Comparison of Alternatives

Clover

Comprehensive point of sale & business management solution

4.01/5 (281 reviews)

Clover overview

What is Clover?

Clover is designed to help small businesses manage their entire business by providing a powerful point of sales software, accessible from smartphones.

Handle your business from Clover & stop using spreadsheets. Get activity reports & insights and manage your shop in real time: edit your menus, oversee your inventory and keep an eye on your employees.

Clover also provides payment facilities for POS: credit & debit card payments are accepted & your customers' data are securely stored. Clover also accepts Apple Pay technologies to make your processes smoother.
www.clover.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, German
Clover screenshot: Clover offers native apps for Android and iOS, in addition to its web appMini Setup VideoClover screenshot: POS stations, receipt printers, and other hardware can be used with CloverClover screenshot: Customers can be managed in CloverClover screenshot: Customer signatures can be captured electronicallyIntroducing Clover Station

Clover user reviews

Value for money
Features
Ease of use
Customer support
  3.7
  3.9
  4.2
  3.6
Madison McNees

Use in my small businees

Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

Clover has been an excellent option for taking payments in my stores.

Pros
My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons
Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Elizabeth Starry

Almost Great...

Used daily for 6-12 months
Reviewed 2020-05-10
Review Source: Capterra

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Pros
I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Cons
I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Katey Koceski

For accepting payments

Used daily for 1-2 years
Reviewed 2020-10-28
Review Source: Capterra

Positive. Much easier than our last system. Just wish they weren't so expensive.

Pros
That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment.

Cons
How expensive it is to replace a machine that is out of it's warranty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jeanine Maczko

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Used daily for 1-2 years
Reviewed 2020-06-19
Review Source: Software Advice

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

Pros
There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

Cons
1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Brianna Cox

If you're considering using Clover...answer: YES

Used daily for less than 6 months
Reviewed 2020-08-28
Review Source: Capterra

Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.

Pros
The product is easy to use; the android platform is brilliant and was easy to operate. The features are self-explanatory; it was clear how to use many of the features such as splitting transactions by payment or by items. My favorite part is the reporting; the item sales report is easy to generate and organize by label (which is very useful). It tracks cost as well and at the top of the report it gives an overview of net profit, COGS, and gross profit-very nice. I also love how easy it is to look up past orders/transactions; the barcode lookup functionality to pull up past orders is so convenient. This is especially helpful for assisting customers with returns. The migration from our old POS system to Clover was not too bad; we had to input every item by hand, but the handheld Flex machines made this easier. We are also looking into using one of the apps to integrate online ordering for curbside pick up and delivery. The apps, such as Menufy, use our Clover inventory so the reporting will sync-no double entry!

Cons
There are some features of the software that could be better: We would like a field in the inventory where we can enter the item's brand. The Inventory Audit could be a little easier to use; it would be nice if it showed a running log of items counted (on different devices by different employees) and allowed us to combine those entries into 1 large batch before a final submission. When applying discounts, it would be more convenient if we could apply a discount to the whole order and then select specific items to remove that discount from them (this is helpful when a customer is purchasing 15-20 items and 1 item cannot have a discount applied to it. With the current way it is programed, in this case we would have to select each item that gets the discount leaving out the 1, or do 2 separate transactions. Would be much easier to apply to all but have the ability to take away.) The hardware can be a little finicky; the fingerprint scanner for logging into the machine has not been working, however this is not super important because we can log in with a code as well. We have also been having some issues with duplicate payments; solution pending.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Clover pricing

Pricing options
Subscription
View Pricing Plans

Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.

Clover features

Activity Dashboard
Electronic Payments
Email Integration
Reporting & Statistics
Third Party Integration

API (451 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (240 other apps)
Calendar Management (208 other apps)
Contact Management (167 other apps)
Custom Fields (165 other apps)
Customer Database (202 other apps)
Customizable Branding (252 other apps)
Customizable Reporting (188 other apps)
Customizable Templates (212 other apps)
Data Import/Export (228 other apps)
Real Time Data (157 other apps)
Reminders (209 other apps)
Social Media Integration (202 other apps)
Surveys & Feedback (183 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Clover

Key features of Clover

  • Integration of loyalty programs
  • Customer card data
  • Automatic software updates
  • Add & delete products in real-time
  • Staff management
  • Menu editing
  • Track revenue, cash logs & employee sales
  • Assign or reassign tables
  • Identify top customers
  • Accept debit & credit card payment
  • Support for EMV and Apple Pay
  • Credit & debit card processing
  • Split / partial payments
  • Real time reporting
  • Shopping cart
  • Third party integration
  • Transaction history
  • Customer feedback collection
  • Customer loyalty program
  • Electronic signature capture
  • Plastic / digital gift cards
  • Reporting& statistics
  • Customer reward program
  • Email / social media campaign creation & management
  • Inventory management
View All Features

Benefits

Handle your business activity from any device. Real-time reports give you access to any data you need: payments, credits, promotions. Also analyze the most profitable products you sell and find your average customer profile to sell more products.

Clover also provides payment technologies to facilitate your payments and those of your customers. Accept debit & credit card and securely store your customers' card data.

Manage your staff properly: keep track of their shifts, manage their tips and give them customized access to the application.

Handle your day-to-day business with Clover's POS technologies: edit your menus, print your orders, make promotions or set up loyalty programs.

Clover also allows you to manage your inventory with its pre-configured tools. Add & delete products and get more information on your top products.