App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

CAKE POS Logo
CAKE POS
4.6
(483)

Write a review

CAKE POS is built for restaurants of all sizes.

visit website

(6)

CAKE POS Pricing, Features, Reviews and Alternatives

CAKE POS product overview

Price starts from

69

Per month

Flat Rate

What is CAKE POS?

The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.

Key benefits of using CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.

For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
In Person
Documentation
Webinars

CAKE POS pricing information

Value for money

4.5

/5

483

Starting from

69

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

CAKE POS features

Functionality

4.4

/5

483

Total features

110

8 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Multi-Location
Point of Sale (POS)
Order Management

CAKE POS users reviews

Overall Rating

4.6

/5

483

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.31/10
Rating distribution

5

4

3

2

1

363

72

20

12

16

Pros
Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.
Cons
Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
Sometimes it's hard to get support on the phone when something does go wrong.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
MS
AvatarImg

Mark S.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Cake has made a big difference in running my bagel shops. I have more time to focus on my customers.

Reviewed 6 years ago
Pros

We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically...

Cons

No cons were added to this review

Vendor response

Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.

DK
AvatarImg

Danielle K.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paddles Coffee

Reviewed 2 years ago

After hearing nightmare stories from others in the coffee industry with other POS systems, we wouldn’t change a thing. We are more than happy with the experience so far, and we are excited for the updates and changes we’ll see in the future.

Pros

Very easy to set up the menu; customer service has always been top notch; online reports include the information you need to run a business effectively; POS terminal is attractive and customer friendly.

Cons

Would love to see stamps integrated between POS and online ordering; accessing older reports is time consuming; some of the reports are buried within other reports and can be hard to find.

PL
AvatarImg

Patrick L.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

POS technology is behind. Customer Service is very poor.

Reviewed 7 months ago

You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.

Pros

It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.

Cons

Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.

RH
AvatarImg

Robert H.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cake is the Best yet

Reviewed 3 years ago

Cake handles everything we need for daily operations

Pros

Ease of use, self input of new items, reporting in real time for on the fly decisions.

Cons

None, there isnt anything yet we have had issues with or had a question about that wasnt resolved.

MV
AvatarImg

Mitchell V.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cale POS Review

Reviewed 2 years ago

Great product. Great prices, great customer service

Pros

Easy access to back of house numbers. Great comparison categories.

Cons

Wish i could place an order to be picked up later and put a time on the check to print to kitchen . Also wish i could have at least 2 different service charge sliders straight from the ticket .

CAKE POS FAQs

Q. What type of pricing plans does CAKE POS offer?

CAKE POS has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription


Q. Who are the typical users of CAKE POS?

CAKE POS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does CAKE POS support?

CAKE POS supports the following languages:
English

See alternatives

Q. Does CAKE POS support mobile devices?

CAKE POS supports the following devices:
iPad

See alternatives

Q. Does CAKE POS offer an API?

No, CAKE POS does not have an API available.

See alternatives

Q. What other apps does CAKE POS integrate with?

CAKE POS integrates with the following applications:
7shifts, PayPal, Worldpay, Restaurant365, QuickBooks Online Advanced, DoorDash, Olo, Simphony POS, Spendgo, eCard, Samsung Pay, Xero

See alternatives

Q. What level of support does CAKE POS offer?

CAKE POS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

See alternatives

Related categories