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CAKE POS is built for restaurants of all sizes.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
483
Starting from
69
Per month
Flat Rate
Value for money contenders
Functionality
4.4
/5
483
Total features
110
8 categories
Functionality contenders
Overall Rating
4.6
/5
483
Positive reviews
363
72
20
12
16
Overall rating contenders
Mark S.
Used daily for 1-2 years
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We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically...
No cons were added to this review
Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.
Danielle K.
Restaurants, 1-10 employees
Used daily for 1-2 years
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After hearing nightmare stories from others in the coffee industry with other POS systems, we wouldn’t change a thing. We are more than happy with the experience so far, and we are excited for the updates and changes we’ll see in the future.
Very easy to set up the menu; customer service has always been top notch; online reports include the information you need to run a business effectively; POS terminal is attractive and customer friendly.
Would love to see stamps integrated between POS and online ordering; accessing older reports is time consuming; some of the reports are buried within other reports and can be hard to find.
Patrick L.
Restaurants, 51-200 employees
Used daily for 6-12 months
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You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.
It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.
Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.
Robert H.
Restaurants, 1-10 employees
Used daily for less than 6 months
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Cake handles everything we need for daily operations
Ease of use, self input of new items, reporting in real time for on the fly decisions.
None, there isnt anything yet we have had issues with or had a question about that wasnt resolved.
Mitchell V.
Restaurants, 11-50 employees
Used daily for 1-2 years
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Great product. Great prices, great customer service
Easy access to back of house numbers. Great comparison categories.
Wish i could place an order to be picked up later and put a time on the check to print to kitchen . Also wish i could have at least 2 different service charge sliders straight from the ticket .
CAKE POS has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
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