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CAKE POS Logo

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CAKE POS is built for restaurants of all sizes.

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CAKE POS Pricing, Features, Reviews and Alternatives

CAKE POS product overview

Price starts from

69

Per month

Flat Rate

What is CAKE POS?

The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.

Key benefits of using CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.

For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
In Person
Documentation
Webinars

CAKE POS pricing information

Value for money

4.5

/5

508

Starting from

69

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CAKE POS features

Functionality

4.4

/5

508

Total features

106

7 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)

Functionality contenders

CAKE POS users reviews

Overall Rating

4.6

/5

508

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

382

74

22

13

17

Pros
Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.
Cons
Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
Sometimes it's hard to get support on the phone when something does go wrong.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.

Overall rating contenders

JI
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Jason I.

IT

Food & Beverages, 11-50 employees

Review source

Overall Rating

Great Overall POS for Restaurants!

Reviewed 5 months ago

Transcript

Jason: My name's Jason. I am IT at The Saloon restaurant where I also manage and I give CAKE four stars....

Vendor response

Hey Jason! Thanks for taking the time to draft a video review. Love it! Looking forward to several more years of partnership as your business expands and grows. Thanks! CAKE Team

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Ed Z.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Affordable, Effective, and easy to use POS System

Reviewed 6 years ago

I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

Pros

The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.

Cons

Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.

Vendor response

Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.

ML
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Molly L.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cake POS is sweet!

Reviewed a year ago

It's a phenomenal product - I've recommended it to many other restaurant owners!

Pros

Ease of use, ease of configuration, affordable

Cons

Back office / admin settings get a bit complicated and some are configured on POS and some through Admin Portal - I wish they were all in the same place!

PL
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Patrick L.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

POS technology is behind. Customer Service is very poor.

Reviewed a year ago

You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.

Pros

It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.

Cons

Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.

BM
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Barry M.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hard to beat, I've used several systems.

Reviewed 4 years ago

Everyone that touches it learns it almost instantly. Programming it is almost as easy too.

Pros

Simple and covers all the bases. Cake has actually impressed customers! How often does a customer look at a cash register and think it's cool? Well, cake has, especially 4 years ago before everyone had an iPad. But we still get comments.

Cons

Can't put my logo on the receipts, would love to be able to shop for my own credit processing. I know that's not going to happen. But my logo on a receipt should be able to.

AM
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Aaron M.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cake(MadMobile) POS Review

Reviewed 2 years ago

Very solid, they have earned my respect and trust. I have appreciated the help getting everything going and the simplicity that the software provides.

Pros

Cake is an easy software to understand and use. Compared to Toast or Square the setup is straightforward, the interface is clean and the POS equipment is very high quality. Reports are instantly available, customer service is top-notch, and transactions are smooth and hassle free.

Cons

Customizing the online ordering screen as well as the second screen for the POS. Both are very limited and don't allow me to alter font, or layout/style. I'd like to represent my image better and I can't do that if I can't alter the fonts and add graphics.

CAKE POS FAQs

Q. What type of pricing plans does CAKE POS offer?

CAKE POS has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription


Q. Who are the typical users of CAKE POS?

CAKE POS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CAKE POS support?

CAKE POS supports the following languages:
English


Q. Does CAKE POS support mobile devices?

CAKE POS supports the following devices:
iPad


Q. Does CAKE POS offer an API?

No, CAKE POS does not have an API available.


Q. What other apps does CAKE POS integrate with?

CAKE POS integrates with the following applications:
7shifts, PayPal, Worldpay, Restaurant365, QuickBooks Online Advanced, Paytronix, DoorDash, Olo, Simphony POS, Spendgo, eCard, Samsung Pay, Xero


Q. What level of support does CAKE POS offer?

CAKE POS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

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