App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Clover vs Square for Retail Comparison

Add to Compare

Compare similar apps

PayPal logo

PayPal

4.7

Venmo logo

Venmo

4.7

Shopify logo

Shopify

4.5

Square Point of Sale logo

Square Point of Sale

4.7

Square Payments logo

Square Payments

4.7

Aloha EPOS logo

Aloha EPOS

4.3

Good recommendations?

Overview

Category Leaders

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service...

Category Leaders

Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer profiles,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

474

5

4

3

2

1

238

96

46

24

70

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.7

476

5

4

3

2

1

357

97

12

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I have just started using this software and I love it. I visited a store and the owner introduced me to this software to gain reward points after shopping to get exclusive content.
It was extremely easy to set up, and easy to use. The user interface is beautiful, and customers really enjoy how sleek and clean it looks.
I love the fact that I can earn points when I visit my favorite restaurants. It is also a safe an d secure app.

Pros

The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.
The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.
The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you.

Cons

The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix).
The E-Commerce integration does not work. The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported.
It horrible from A to Z, the tips always wrong, the report can’t tell how much food, liquor ,2 managers and 3 bartenders left because this system.

Cons

I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.
Square permits fraudulent chargebacks against your company.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features63
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Clock In/Out
  • Commission Management
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customization
  • Data Security
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bars/Clubs
  • For Food Trucks
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Templates
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Website Integration
  • eCommerce Management
  • Total features81
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Clock In/Out
  • Commission Management
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customization
  • Data Security
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bars/Clubs
  • For Food Trucks
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Templates
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations51
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations23
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Affordable Startup Cost, but You’ll Pay For it Later

Reviewed 3 years ago

Clover is one of the worst experiences I’ve ever had I a retail setting. We have pushed clients to look at the Square, Shopify or LightSpeed point of sale systems in its place.

Pros

Not much to like about Clover. It gets businesses with its cheap entry pricing and variable processing rates sound good but in reality it will bleed you dry.

Cons

Everything about Clover is just terrible. It’s a clunky Android user experience, the “apps” are just annoying upsells for features that should be built into the point of sale, and the payment processing can be expensive if you get a lot of AMEX and Discover cards.

DR
AvatarImg

Daniel R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Clover logo

Clover

Clover P.O.S system

Reviewed 8 years ago

The clover is a great fit it seems for like bars and restaurants, but I do retail and it lacks a bit in that area. Its nice that it can clock in and out employees, and you can add costumers; but its also a bit complicated when one costumer wants to pay a part in cash and another part with a card, or when managing inventory for more than one store. Over all its good but I really wish it would be either more retail friendly or more standardise

Pros

Can clock in/out employees Can add costumers to it Can adjust the level for activities an employee can do with it

Cons

Not retail friendly Hard to do a mix pay

LK
AvatarImg

Lokesh K.

Research, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

small businesses go to payment method

Reviewed 2 years ago
Pros

It is a small yet powerful user-friendly but mostly important secure device for paying on the go!

Cons

I see clover used on the retail sector more than other industry like restaurant/food. Time for expansion?

SH
AvatarImg

Shanna H.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Reps lie

Reviewed 3 years ago

Everything. Reps take forever to get back to you. Nothing works like I was promised

Pros

Not much I was told it would work for my retail location but it’s designed for a coffee shop.

Cons

Sales rep, doesn’t do what I said I needed. Doesn’t fully sync product info into QuickBooks. Only sales no actual inventory or what was sold. Had to be done manually. The company doesn’t stand behind their product. Says final sale even though website says 60 day money back guarantee.

WM
AvatarImg

Will M.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Clover for small business payment processing

Reviewed 3 years ago

Highly recommended as an alternative to Square for business on the go!

Pros

My business switched to Clover Go for payment processing after Square kicked us to the curb because they decided, with no warning or notice, that they would not let certain law practices use the service. We had to scramble and locate a new program for payment processing needs. Clover stepped up and we have used them ever since. We can take all forms of credit card payments using Clover. Their rates are reasonable and the funds are posted within a couple of days. We are very pleased!

Cons

We love Clover and have nothing bad to say about it.

PM
AvatarImg

Phil M.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clover logo

Clover

Could be incredible, but appears to be more geared toward restaurants instead of retail

Reviewed 2 years ago

It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time.

Pros

Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company.

Cons

The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps.

MA
AvatarImg

Michelle A.

Furniture, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Clover logo

Clover

Clover for your business!

Reviewed 3 years ago

Clover is making retail easier with all of our daily demands.

Pros

Clover is easy to set up, learn, and use! It’s a great option for your business needs, and customer service is there when you need it.

Cons

Clover will occasionally have problems with connectivity, but it usually doesn’t take too long to get it back up running again.

TB
AvatarImg

Tyler B.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Clover logo

Clover

Clover Review

Reviewed 5 years ago
Pros

Clover is a very easy to use POS system. I see it as a great functioning system for coffee shops, retail, very small operations.

Cons

This POS system was not built for full-service restaurants doing any type of volume. We switched out of it because we did too much volume.

GW
AvatarImg

Graham W.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Not for Retailers

Reviewed 3 years ago

The problems come with the back office. The inventory system is basic to say the least, items sold at the till do decrease the totals, but all purchase quatities have to be done manually, you cannot set min and max stock levels, or re-order levels with the bundled system, so re-orders have to have a physical stock check, I am still trying to work out how this saves me time and money. Clover relies...

Pros

The till itself is fantastic, it looks ultra sleek and ultra modern, customers love it. And that is about it

Cons

It was sold to me as a solution to me retail needs it certainly is not

AS
AvatarImg

Andre S.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clover logo

Clover

Good competitor to Square

Reviewed 5 months ago
Pros

Easy to use. Easy to setup (although not as easy as Square). A lot of businesses use it so it’s easy to train new employees.

Cons

System is a little pricey compared to Square.

JH
AvatarImg

Justin H.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Clover logo

Clover

Clover is a good starter terminal.

Reviewed a year ago

For the price point, hardware, and the basic software suite, Clover is enough to get the job done. The 3rd party app system is just not great, and felt that I'm having to pay for features that should have been part of the main software suite.

Pros

The hardware is excellent, looks great, and is easy to set up. Has some great options on the retail front. Great system for a beginning business.

Cons

The app based options are not great. Some have great functionality, but has an added monthly cost for using some of them. The app store atmosphere and added subscriptions from 3rd party vendors was a bit of a letdown. The system is not as versatile or intuitive as an NCR Silver system which I am more familiar with. Permission leveling for certain features is poor.

AvatarImg
AvatarImg

Crystal M.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clover logo

Clover

Great for small retail and food industries for point of sale

Reviewed 5 years ago
Pros

Simple and easy to set up, can customize however you need the POS, whether it be for retail or the food industry. Also integrates other options such as payroll and time management.

Cons

Can take some time to figure out how to find some of the reports needed but overall a great program

JM
AvatarImg

Jenn M.

Entertainment, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Clover logo

Clover

It's fine, but not exceptional

Reviewed 5 years ago

It's fine. I wouldn't say it's any better than Square, but it's perfectly functional.

Pros

I use this to process payments at the door of a music venue, and it's perfectly functional. Nice to be able to pair the card reader to the device using bluetooth instead of having to use a headphone or power jack.

Cons

It's weird that sometimes, when I look back on the 'Transactions' screen, transactions that take place after 9pm PST that day don't show up. So I can't get a full review of my day's transactions? It doesn't store people's info for receipts like Square does, so if they want a receipt, they have to type in their phone number or email every time.

JR
AvatarImg

Jose R.

Retail, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

all in one, portable and smart-tablet POS for any merchant

Reviewed 6 years ago

Great product, very easy to adopt and it's taking some market share.

Pros

user friendly interface, portable so it allows the POS to go to the customer and not the way around, tablet-based... a smart POS for retail that integrates with merchant's inventory and order taking.

Cons

initial setup can be a hassle, inventory and menu configurations will need some time configuring. Electronic transaction Pricing is not rated in this review.

CR
AvatarImg

Callie R.

Nonprofit Organization Management, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clover logo

Clover

Clover is great!

Reviewed 3 years ago

We're solving the problem of having a retail solution at events. It needs to be portable and user-friendly.

Pros

We loved using the Clover system for a recent event. It was very easy to use and navigation-friendly.

Cons

Not much to say about what I don't like. My experience was good, and I would use the system again for events + otherwise.

AR
AvatarImg

Verified reviewer

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Great POS system and company

Reviewed 5 years ago
Pros

Clover made it incredibly easy to conduct retail transactions. The simple interface and Clover POS systems are the most user friendly I've ever experienced.

Cons

Setting up my tax information was a little confusing, but a quick call to customer service cleared up any issues.

MH
AvatarImg

MOHAMAD H.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Clover logo

Clover

Bad online presence

Reviewed 3 years ago

Not great impression, especially given we were pushed to buy the hardware.

Pros

How does a POS during COVID TIMES, not include photos on the online menu? Clover takes the register’s inventory list that is made for in-house ease of ordering and makes a million item list as a “online menu”. Customers are expected to read through the menu like a newspaper. How is this a good marketing strategy? Seams like an ABC rule for any POS company to perfect, if not in normal times, it should be a priority to fix immediately.

Cons

Rep sold the system as competitive to Square. We bought it only because the rep promised to build an online website for ordering, like square does for free. We didn’t know we will be getting a newspaper list filled with items that are priced “ FREE” because the price depended on the size of the drink, “ a modifier” . Hiring a person to give this some thought at clover would be a plus.

DH
AvatarImg

David H.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

LIARS and Thieves....

Reviewed 2 years ago

Horrible.. they lied to us and are still charging me for a service I do not use. Splitting up with Clover is worst then a divoirce. They will lure you with the promise of cheap rates, give you convulted pricing with add on fees. And ghost you as you try to cancel the service. They steal about 32 dollars from use each month, and we have exhuasted options to cancel the services. I hope by leaving this review I save others from making the same mistake.

Pros

Nothing that you could not get with square... reconcillation is a head ache.. and acess to data is poorly laid out.

Cons

No Custmer Service, as it is outsourced to south east asia. We are still trying to cancelling our sevice even after 6 months. Constantly told they are working on it and will call us back, but you will never receive a call back. You just get ghosted. They low rates are deceiving since the tack on add on fees and the rates are varied depending on CC. They will quote you the cheapest rate for the low grade Credit Card to suck you in. We went back to Square, since they are upfront and transparent about all their fees.

JL
AvatarImg

Joni L.

Retail, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Clover logo

Clover

The software is ok, but the hidden fees will get you!

Reviewed 6 years ago

My experience with Clover was pretty unpleasant. When initially signing up I asked for a specific list of fees. The rep told me what to expect, but left a lot out. Sticking with Square.

Pros

For a small business the concept here is good - an easy to use POS for little companies. It's well laid out and pretty easy to use.

Cons

Mystery fees that you get charged that the representatives are not up front about when you sign up for Clover. Read every word of the agreement very carefully and get everything in writing from the sales rep or you could stand to lose a lot of money!

AO
AvatarImg

ABIODUN O.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Clover - Recent switch from Square and we are saving a TON of money in fees

Reviewed 4 years ago

Now, with Clover, we have a clover mini and the POS is great,. We needed a system that could print paper receipts.

Pros

We switched and saved. Before, we were paying a certain percentage across the boards, with Square. Now we have great fees and pricing with Clover.

Cons

The thing I like the least, which is common with systems like Clover, it took a while to get acclimatized and for funds to make it to our account in a timely manner.

TM
AvatarImg

Thomas M.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Clover logo

Clover

The crash of Clover

Reviewed 2 months ago

I’m a month pass our warranty and because of their crash I end up having to pay over $300 to replace a piece of equipment

Pros

A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week.

Cons

Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register

AvatarImg
AvatarImg

Molly N.

Wine and Spirits, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Clover logo

Clover

Bad functioning, terrible customer support, too many problems for the price.

Reviewed 2 years ago

Clover is a mid-range to expensive POS system that is definitely not worth the money. I wish we had stuck with Square that can communicate between both of our locations, share inventory, run a functioning website and has an accessible online dashboard.

Pros

Somewhat easy to set up, and credit card processing did cut costs from our prior POS system. You pay for the look of the stations, the swivel can only make up for so many problems- in this case I'll be switching back to Square.

Cons

I've had every problem in the book with this software. I've been shut out and had to factory reset my stations, had all data and inventory erased. I've had to plug in ethernet cables every week because they Wifi is not compatible, and have had to reset admin profiles due to shut out. Me and customer service have had at least 20 calls, and most problems never seem to be resolved in the end. Of course it's not their fault, but there is only the option of getting a call, you can't email, or chat with anyone online, and some poor person in India is trying to figure out what is on your screen when the technology is going wrong.

KP
AvatarImg

Keith P.

Wine and Spirits, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Clover logo

Clover

Horrible support

Reviewed 7 years ago

This product has no way to easily take care of doing return deposits for cans and bottles. You also can not do a return without a receipt or during a current transaction. Inventory is a pain in the neck and frankly backwards unless you buy a subscription for an app by a third party and then it is just backwards.

Pros

The customers think it is pretty and all info is in the cloud.

Cons

Inventory, order building and inputting purchase orders is a pain in the neck (even with third party apps) Doing returns is backwards as if who ever coded this has never been in small retail.

JR
AvatarImg

Jose R.

Management Consulting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clover logo

Clover

Great retail POS that provides the ultime customer experience

Reviewed 5 years ago
Pros

fully customizable, mobility and touchscreen, immediate integration with many payment processing options, inventory management and SKU customization, online receipt storage and SMS confirmation. All in all, it's a great product that helps a lot any retail merchant.

Cons

Initial investment to be considered, both at the hardware device as well as the software integration/customization and SKU managemet. The benefits outweight that initial investment and a small merchant may need to consider a managed solution.

LS
AvatarImg

Laura S.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clover logo

Clover

Help Desk is a joke

Reviewed 5 years ago

System crashes, help desk is somewhere overseas so English is sometimes difficult for them to understand, in times of retail crisis, they leave you on hold for LONG periods of time. Emails to their help desk get standard form responses, leaving you with just as many issues as you previously had. Stay away!!!!

Pros

It's sleek-looking. Customers are often confused as to where to put their credit card. It's fast when it works.

Cons

It crashes frequently, especially when the store is busy.